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Walmart Auto Care Centers
75 N Broadway, Chula Vista, CA 91910, United States
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Walmart Auto Care Centers
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en
Review №1

They are really slow and they don’t know what they are doing. Price are good if you have passion to wait for the service.

Va
Review №2

Excellent service from the manager, took care of my concerns very well, i had an appointment for tire change and rotation recently for my prius

ro
Review №3

EXELENTE, ALL ANY SERVICE CAR PLACE. TAKE TIME AND JUST REMEMBER EVERYTHING TAKE TIME AND MORE WENT IS WELL DONE. I GIVE THEM 10 POINTS. GOOD JOB.

An
Review №4

The Auto Center is behind the Walmart on Cstreet.At first you dont know where to enter. The men didnt even offer to assist or help. The four of them were busy talking until I asked for assistance. Then, went inside to find nobody at the desk. Waited for someone to assist and no one showed up. Went outside again, still no assistance fortunate enough that I was the only one there. Finally, when I got some assistance, 15 minutes later. The flat tire could not get repaired and they didnt have what I needed. Would I recommend or go back? NO.

Ma
Review №5

Great efficient service. The technicians are awesome.

Do
Review №6

Went here for an oil change. The wait wasnt that bad, about 25 mins before my car was in the bay and about 20 mins for the actual oil change. All the mechanics were polite and knowledgeable but....whoever put in the new oil didnt tighten the oil cap completely. So when I left for a 400 mile road trip and stopped for gas, there was smoke accompanied by oil all over the motor and the exhaust manifold :/

Ma
Review №7

Nice folks quick and always a great job. Thank yu

Os
Review №8

I arrived a little bit over an hour to get a couple of tires and they said i needed an appointment...The tire shop was empty and they still refused service.

Mi
Review №9

Had to have my car battery replaced, waited in the oil change lane for twenty minutes before I went to see if I was in the right place. Come to find out I was in the wrong place. No signs or organization for information. But once they started working on my car, didnt take long at all.

Ma
Review №10

Got to say that I was pleasantly surprised by the price and by how helpful everyone was and it was not that long of a wait

Sa
Review №11

Synthetic oil change I always make it there that location, kind, attentive and fast, low prices, always compared to the car agency, very cheap

D
Review №12

THREE WHOLE HOURS IN THE SUN to wait to get in and another hour to get a simple oil change, then they try to up sell you and don’t want to take No for an answer. I got the cheapest one. No upgrades, they don’t deserve it.

Fr
Review №13

I visited two Walmart stores, and neither had a cabin air filter for my car. The filter fits many popular GM models. I ordered on Amazon Prime with one day delivery.

Xa
Review №14

People were helpful with the battery and oil I needed.

Ma
Review №15

You get what you pay for. Expect everything to take 2-3 times longer than it should. Just go straight to a dedicated tire shop and save yourself the frustration.

C
Review №16

Asked several times if my tires where ready only 1 car was ahead of me when I got there. I brought carry ins meaning no mounting or dismounting, I literally watched them service and install tires on 3 cars that where behind me I asked 3 times, till I got upset and asked for my wheels back then they said no that they where already installed, but when I asked again they werent ready, I waited nearly 2 hours that is absurd. When I came home to out the tires in my car which was only two, one of the balancing weights fell off when I set the wheel on the ground ridiculous. Ive never had such terrible automotive service I dont understand how this place has good reviews.

Al
Review №17

Ive been in line to receive a simple oil change for over an HOUR, and I still havent spoken to anyone. The workers are all walking around talking to each other instead of doing their jobs. Walmart needs to FIRE EVERYONE in this department and start over with employees who actually give a damn about their jobs.

Lu
Review №18

Great service and prices

An
Review №19

Go to a local business, will be same price if not better and won’t take 3 hours. Only came here because they had a certain tire in stock. Wont be back again.

Ma
Review №20

Fast and convenient

Vi
Review №21

A 1 place to shop for your all your automotive needs 🙏👍

Rh
Review №22

The workers are polite but, very lazy. Stood around doing a lot of chit chatting... instead of working

DA
Review №23

It took almost 2 hours to have the tires installed. No communications with the customer. Will not use this service again. Ordering on line was good. Delivery message was good.

Mi
Review №24

Went for a simple oil change. Had to wait 1 hour and 30 minutes. When I was getting ready to leave I notice they charged and used a cheap Fram filter when I gave them the stock filter to use. Worst part about it is they had no intention on giving it back until I said something to them. Definitely not coming back.

Ca
Review №25

I came to do an oil change and had to wait like 30 min for some one to even notice me. When the attendant he was extremely nice

Jo
Review №26

Very good team work

Th
Review №27

A little bit of a wait but service was excellent. P.s. coupon for 15 dollars off a synthetic oil change. Google search. Right now 44.99 minus the 15 32 after taxes excellent deal.

MJ
Review №28

The store only had half of what I wanted to purchase.

Ed
Review №29

Ive been here since 730 am and its 1138 and Im still here. They barely took my car in. Just for a tire repair. The tech was pleasant but other than that why the F... Its taking so f... Long

Ch
Review №30

Beware I purchased tires here in February, one of the rear tires shredded three days later while I was in L.A. in heavy traffic, luckily I got a warranty on the tires it took about two hours to have that tire replaced.It’s June and one of the front tires has a crack in it. I believe the tires I purchased was dry rotted.And to top it off I went to Walmart to have my oil changed and have the tire replaced.They claimed two workers called off and they don’t have a tire guy. I told him Walmart has to do something because I came yesterday and at 7:00am and it was already 15 cars lined up. I went back today at 6:30am and it was cars lined up I stayed today because I don’t want to a flat while commute to work and I need my tire fixed.I have been waiting over 3 1/2 hours and my car is still not ready.Won’t purchase tires for Walmart again.

fr
Review №31

Poor ServiceManager, Mario, is nice. However, the service time is crazy. 2 hours to change a battery. I arrived at 10:30am, seven cars ahead, and still waiting at 12:15pm. There has to be a more efficient way 😣

Se
Review №32

Two stars because the manager and one of the techs were very friendly and apologetic. However, this place has to do better. Sadly, today’s generation is full of people who do not want to work. I came in an hour early before they open to wait in line for service only to be told 30 minutes after 7am that they do not have any workers available and they do not have a time when they would open. I’ve met a few of the workers there and they complain, feel entitled, think they can do what they want. Welcome to the new era!! Pathetic

Be
Review №33

Ive seen sap run down a tree move faster than the associates in the auto department... Besides being slower than molasses the majority of the staff staying with the supervisors are rude..I honestly only put up with the bad customer service for the affordable pricing.. If price isnt an issue for you Id recommend looking at other options

le
Review №34

They leave you sitting in a line for 45 minutes with no body saying anything just to find out you will still have a 2 hour wait

Ja
Review №35

The worse service I have ever experienced, and this was the second time. Never again will I come to this Walmart for auto service. There were 4 or 5 bodies standing around and took 2.5 hours for an oil change.

Sh
Review №36

The staff was fantastic!!! Courteous, professional, gracious. I had a very frustrating experience regarding the policies and stock on-hand. In the end, Im grateful that Im rolling again, confidently and safely. Also, that I only feel mildly deceived/ripped off. Lessons learned :-)

GE
Review №37

Came in at 930am and lined up in our designated service line. 15 minutes later, Was approached by staff stating we were in the incorrect line because they were only checking in people in a different line thus lost our spot and had to get back in line. We weren’t checked in until 10:15. We were told by the associate it would take max 1hr and 45 minutes after getting our printed quote . 3 Hours later they still weren’t done and staff were no where to be found and not working on my vehicle. What could have taken 2 hours max at another shop, took these guys 5. To end things off, when I got my keys, they forget to put my hub caps back. Had to go back and ask them where they were and place them back in. Never again will I come to this Walmart to get tire service.

Mi
Review №38

I asked for fees prior to agreeing to service. She said about $30. I was still sticker stocked when $69 tire come out to $120. There where other smaller $3, $2 charges not explained. Took almost 3 hours to change 1 tire. Not a great experience when your first time Walmart auto customer.

Je
Review №39

I was fortunate enough to be taken care of by Jill the manager at the auto center. An issue came up in regards to an order. She took action, made it right and assisted me in getting my tires. Jill turned my nightmare into a DREAM. She truly works to solve the problems customers may have. Indefinitely will be back. Thanks Jill❤️ HIGHLY RECOMMENDED

Jo
Review №40

I went there waited almost 2 hours after they took my car in after again waiting because system is slow. I was in the store 30 minutes when they called I thought prompt service only to be told they dont have my filter in stock. Very disappointed they told me that if I were to purchase the filter and come back I would not have to wait in line to be determined

Ma
Review №41

Went in for a battery exchange the idiot mechanic couldnt figure out why the battery kept shocking him finds out the genius was putting the negative with the positive and positive with the negative he damaged the first battery because of it... The manager looks like he doesnt care and the mechanics I doubt went threw any training or at that incompetent if you do decide to go there stand outside with your car to see what they are doing it the guy took out my holder for the splash guard left it outside and didnt even bother to put it back in my car!!!

Mi
Review №42

Someone stripped the bolt needed to change my oil. The manager, Mario, was truly wonderful. He used a special tool to remove the bolt and didnt change me a dime. Great customer service!

Ar
Review №43

They are too busy, eager to turn you away.

Te
Review №44

The auto department wait line to change oil is ridiculous! Arrived at 6:30am. Opened at 7am. It took 1 hour for me just to paperwork. Theres 1 man who takes 15 minutes per car. Walmart you need a better system!

Su
Review №45

This is one of the worst tire shops iv ever been to.This place is ok for oil/filter changes if you dont mind waiting for very long times.But dont go for tire works. They are very incompetent on tire work. Didnt have or heard of TMPS scan tools to my surprise.Very arrogant and doesnt treat customers with respect. Their insurance its a total scam.

Ji
Review №46

They had what I needed, plus the prices where pretty good in the fishing section.

Fa
Review №47

Guy was too busy kicking me out, not wanting to help, walking around super slow,no Hussle, no options, quoting ridiculous wait times so not to work on peoples cars!! I saw all those people he walked at jiffy lube willing to pay more to be taken care of

Ma
Review №48

3.5 hrs waiting for oil change not to mention I couldnt get a simple answer since there was no one at the deak

An
Review №49

Wonderful people, helpful, tells you exactly what it will cost. The only complaint was the had someone out sick with no way to call in a replacement

Ro
Review №50

There is absolutely no reason I should wait in line 1hour to get my car checked in for an hour change.... they should want the people in the store shopping not in they car writing reviews.....

Ka
Review №51

Unprofessional people. One person cursed under their breath when something went wrong in front of me. They greased up the inside of my car. Very long wait. Yes its cheaper but Ill pay more for an oil change for better service. Lesson learned.

Ja
Review №52

Instead of parking your car and leaving the keys with a technician, you have to sit in your car and wait in line. Took me 30+ minutes of waiting and there were still 4 cars in front of me. I left to go somewhere else. Total joke! Dont go here if you have things to do

Da
Review №53

I always get my oil change here, love it

ni
Review №54

Have had trouble with over filling oil went back today asked not to over fill and make sure the grease everything let me sit and wait an hour and did not do anything they win never coming back had bad experiences with tires mounting and oil changes never had this problem at the other stores

Mi
Review №55

Prices are reasonable, but have to wait in long lines

Ja
Review №56

I dont know why if they always have long lines of people waiting to their services. Why dont they hire more mechanics so theyll in possibilities to attend more without the need to wait up to 2 or 3 hours for an oil change or tire installation, or a battery change . Please how much business do you let go for that matter.

Di
Review №57

The waiting isnt to bad for oil change but Id rather go to express tires. They are quickest to help you.

Ja
Review №58

Good service but its always packed. 3 hours wait for an oil change, really?

TH
Review №59

They forgot to put the oil cap back on my wifes car after an oil change. So, now we are out of a $26.000 Mercades. They refunded 25% of the $72 oil change. Thanks for the 18 bucks Wal-Mart.

Ge
Review №60

Not sure about service but they do perform oil changes on BMWs

Ro
Review №61

Had to wait more than an hour to get a patch on my tire. That’s on top of the wait I had to do outside to even get service.

Am
Review №62

Got 2 new tires arrived there at 6 am was second person in line, they opened at 7am did not get my car back until 9:30 am.I think that is too long for what was done.

cr
Review №63

Worst place to have an oil change, waited for more than an hour in the line and another 1 hour till they finished the oil change, no communication what so ever with the people that works here. They are very slow and it looks like they are short handed in people.

Ed
Review №64

Great customer service and great prices

Mo
Review №65

The tire section is terrible, only one car before me for tires replacement took me two hours in waiting line. There is no body for tires at all. So frustrating!

Bi
Review №66

I was returning home (over 200 miles away ) and in desperate need of a tire.I showed up over an hour and a half before they closed and was turned away despite only being the 3rd person there. I raised my issue to the manager and he said if the guys in the garage said they couldnt fit us in he couldnt do it. Seriously the worst place. Go to the Costco nearby or a discount tire.

Ma
Review №67

3.5 hours long wait for a battery replacement! What a joke!

Al
Review №68

Excellent customer service, great prices in tires, fast service

CE
Review №69

Lots of good things

Ke
Review №70

Don’t do BMW oil changes. But all other cars are a great deal!

Le
Review №71

Excellent car care and quick oil change

Da
Review №72

Almost 3 hours for an oil change. Stupidly long.

Is
Review №73

Waiting time for an oil change ridiculously STUPID!!! They open at 7am got there at 6:15am 4 cars in front of me got out of there 9:20

Jo
Review №74

Their oil change employees (located off the 54 and broadway in national city) are a bunch of jack asses and closed off their lot early and then sent me to a Walmart that didnt even have a oil change/ auto department on palm.Waste of time.

br
Review №75

Waited forever, and then they told me they didnt have a torque wrench for my oil change.

Va
Review №76

Good job...great price

ju
Review №77

Everything you want and great prices

er
Review №78

Had to wait in line for an hour to pick up tires and have them mounted. Only one line for oil and tires. Could have sped things up if there were two lines! One hour in line just to be asked to get out of line and drive to back.

Ye
Review №79

Line was super long and it took forever to get service. Everyone was working really slow, talking, making jokes, and having a bunch of people waiting.

Gl
Review №80

Great customer service at this location.

Pa
Review №81

Polite fast and cheap

An
Review №82

Different occasions I been looking for large collar for my dog IM unable to find one.

Ma
Review №83

Good place to shop

Ju
Review №84

Very pleasant experience

Ma
Review №85

Great service very Quick

Sc
Review №86

If you purchase tires here expect to wait 2 1/2 to 3 1/2 hours for installation...

Ca
Review №87

Horrible asf if i could put 0 stars i would

Ka
Review №88

I was inquiring about changing my tire, but tire person called out, so the manager came out to tell that he will take care of it the next morning due to short of staff!

Lo
Review №89

3 hours to get 2 tires mounted? Staff looked and worked like they were survivors of a bachelor party or something...

Er
Review №90

Almost 3hrs waiting to install 2 tires is redicules

Xc
Review №91

I need an oil change

De
Review №92

They really dont know about cars

Sa
Review №93

Great place to shop

Fr
Review №94

Nit the right address

Je
Review №95

Manager and boy that changed my battery sucked horrible worst experience hands down!

Mo
Review №96

Great oil changes

Mi
Review №97

Geat place, great prices

Fr
Review №98

John the guy that works there...Very poor customer service.

St
Review №99

Oil changes are priced well

Ma
Review №100

Was going for an oil change. It was an hour-and-a-half wait so I left

Information
13 Photos
100 Comments
3.5 Rating
  • Address:75 N Broadway, Chula Vista, CA 91910, United States
  • Site:https://walmart.com/store/2291-chula-vista-ca
  • Phone:+1 619-691-8738
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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