I was very impressed with the knowledge Carlos had about a product I inquired about. THANK YOU so much for the info and the prices are greeeat!

I feel like every time I come into this place now theres a new employee. Theyre usually friendly but, Im familiar with the owner because Ive lived in citrus heights most of life and have shopped there for about 16 years. Depending on who you are the owner will treat you differently (fair enough) but, the dude sets his prices high and offers a discount that ends up being the what the set price should have been to begin with. I can tell theyre not moving there product like they used too. I think hes giving up because I hardly see him there anymore. Your new employees need supervision, you need to rotate your stock, and start offering deals on your product that isnt Bs, and is primarily focused on the consumables. Not opening until 12 makes you miss out on a lot of customers as well.

A little overpriced but you can usually bargain with the owner and get a deal. But its still overly priced. But seeing as we dont have a plethora of options out here, they are convenient place when its an emergency. The owner is opens when he wants to be, which can be awesome when hes open on a holiday, but super lame when he decides to close early because its slow.

Friendly staff with great help and affordable prices.

Very nice, prices are a little higher then most but they make up for it with their customer service.

Friendly people. Great selection of flavored wraps/cones/filters.

Awesome shop Clint was a great help thank you Diana 😊

Glassware selection is decent but prices are steep. Vape selection is mediocre. Went in and they dont care about masks so be cautious when entering if you care about your health. Probably wont be back.

Been going here for 15 years or more always great

Best smoke shop by far in NorCal!! You have to swing by sometime. Owner is a really nice guy!!

Ok, Im rating a 4 because its roomy, clean, many items, and helpful salespeople. But there is a downside. Its targeted more towards youthful people and vaping. As a medical professional I agree that its dangerous. So that being said, they do not stock tobacco rolling supplies. No tubes or tobacco. Im not sure Id call it a smoke shop. More like a vaping Haven.

Was helped by a super nice and super cute guy named Casey i will absolutely be back ! He has great customer service !

And here we are at 10am not even open yet

Every time Ive been on here, Ive always got GREAT customer service!!! Everyone that Ive come across that works here, is more than happy to answer questions, they are very knowledgeable about the products they sell and are always happy to give you a good deal on what youre buying. Im always happy with my purchase when I leave!!! THANKS FOR THE GREAT CUSTOMER SERVICE!!! Thank you manar for making sure I left happy with my purchase!!! He was also very good with taking care of the customers that were already theres when I arrived. Like I said outstanding customer service!!!

Product is fine, but they couldnt care less about actually making a recommendation. Calling to check if they had a product, the guy didnt even know what I was referencing when I asked if they had a pen. I walk in and hes either high or doesnt care, staring off into space while Im trying to figure out where everything is since Ive never been here before. Only slightly salty, I expect better customer service from a family establishment than the Walgreens right next to it.

Great smoke shop with a wide variety of products

Fantastic,very polite and professional

The new young lady at the Sunrise location was very knowledgeable and sweet.

Not impressed. The guy working here was not very knowledgeable. He recommended and sold me a sub par product. After I went online and determined that this product was not for me I went back the same day with my unopened product and he refused to do a return. Said it was company policy. After being a loyal customer for years I have to say I will never come back to this store. They do not stand by the products they sell.

I wasnt actually here but somewhere next door. Ill just go ahead and leave a review. Cool place, would return.

Never busy so its easy to get in and out. Staff are always super friendly and attentive. Good selection.

Call the 9 to confirm that they close 10 got here at like probably 953 sounds about right and she was already closing yeah I was just really fun when its the same employee confirming the open time and then at the same time not confirming it by like closing early its wack something about the value of ones word yada yada yada honor whatever expecting a lot from commercial establishment I suppose but seriously like yall are burnt for saying one thing and doing another

Terrible. Called ahead to make sure they had bubble caps and directional caps for a peak. Get there and they don’t even know what they are. I point out a basket of caps and they hand it over where I try them on my atomizer (that I’m glad I brought!) to find none fit.Staff has no knowledge, and most of the glass looks straight off dhgate or Alibaba.

I went to the cone on old auburn for an item they said that the other location had it and if I zipped over there they would have it get there they didnt the whole thing but if I drove BACK over to the other one would have the battery to make the rig work I needed so I then drove back over to the other one when I got there they didnt have the proper battery there that I asked them to make sure they had and both people said they had it.... this has been a 3 month process to try to get the whole item together and nothing came of it👎🏻 Ive been a customer for over 7+ years and have spent 1000$ there Im very disappointed and dont know that I will ever shop here again... staff has been far from par lately too services as well dont know whats going on here anymore:(

Always nice and friendly. Only concern would be that theyve NOT had what Id been looking for a couple times. Otherwise theyre perfect!

All employees are always helpful imformative and help solve any concerns weve had.

My go to CBD outlet. I have arthritis & tendenitous in my shoulder & arm and this last Winter it was the worst daily pain to date. I was looking for alternatives to prescription pain meds & daily large amounts of over the counter Ibuprofen & acetaminophen. Max has been very helpful and informative about my individual needs and has been a big influence in helping me decide on alternatives for my prescription & non-prescription meds with CBD and various CBD type products. Have had very positive results and currently taking no prescription or non prescription pain meds and will continue to visit, educate myself, and shop at Twisted Smoke Shop on Sunrise Blvd & Antelope Rd. Thank you to the owners of Twisted and Max!

This is a good place to get vape juice.changed ownership a couple years ago and has taken a nosedive in their quantity and quality of their selection of merchandise,but is still half decent.

Theyre very friendly & helpful.

I pretty much have everything you need and theyre really nice

*Support Our Local Businesses and Artists* Ive been coming here (Citrus Heights) since 1995 and it has ALWAYS been the premier spot for sick glass, friendly service and all types of smoking tools at the homie price. Dont pay more for less, go here and see my boy. I loved the original owner; he sold out a couple years ago but thank God the new owners and staff are surprisingly just as good. Family owned and operated. Recently, I went there for the smallest bottle of juice I could find and dude filled my unicorn bottle for free because I told him my online juice order was 2 days out. I bought a battery for my pen over a year ago, it malfunctioned so I brought it in 8 months later, no box no receipt, ole boy hooked it up with another one for free and it was the next model up. So I spent some more with em on some Prop 65 gear. Twisted Smoke Shop, as long as you keep supporting the community out here in Orangevale/Citrus Heights/Fair Oaks we will always drive past 6 other shops to give you our dough; as I have for over 2 decades. BUYING LOCALLY sourced glassware helps everybody involved: prices are cost-effectively low, glass is of a much higher quality, and each is a unique, one of a kind hand blown piece of art. Not like that mass produced imported garbage you can find anywhere. Pipes, papers, grinders, vapes, anything vape related, a fat ejuice selection, huge collection of ridiculously lit bongs and percolators, t-shirts, Whip Its, drug test kits, system flush drinks, cleaners, kratom, stickers, and everything in between. Pricing is ON point and always at minimum a few bucks cheaper than anywhere else (cigarette shops included). Man, in 20 years Ive spent thousands. Thanks for being fair and HONEST and above all sincere guys. Ill be by soon for coils. Cheers! A+++

Manar helped my dad and I out today. He exemplified excellent customer services. I will definitely will be back. Thank you.

Nice people. Great prices

Price change alot

Their price on CBD gummies isnt bad, but their price on CBD lotion was high.

Superior experience. Staff was knowledgeable and helpful. Highly recommended.

AmaZAzing experience! Tony always hooks up the BEST deals! I for sure go there for all my smoking needs &even 2 shop for cute fasion

I love this store!! Every time I go in the staff is wonderful! And I love their products!

Awesome place. my favorite by far. awesome service and knowledgeable staff. came in to check out a new piece and menar hooked it up for reals. ended up leaving w/ two. menars the man and i will always be a twisted fan

This twisted is a great place to get juice many others dont carry, least not that Ive came across. However I am giving it 2 stars for two reasons. 1)I recently purchased a new take from this shop went back in 4 DAYS!! later and tried to get a coil and was told sorry I dont carry coils for those and tried to sell me a different tank. 2) If your going to shop here bring cash the owner charges you more (PER ITEAM) if you use any other form of payment. Bought my vape pen here when I started vaping and he charged me $30 more because I used my debit card.

I hade a great experience the dude was real chill and gave me a buy 1 get one free deal! Thanks dude

The place to go for good smoking things

Very good selection of e juice and accessories

Super nice staff and a great selection.

Great thanks Manar! Your knowledge is awesome !

Always has great glass and vaporizers! Tristan is knowledgeable and helpful

Its a great place to go to

Super chill very helpful

Very helpful and good selection

The owner is amazing and very helpful

Helpfull and great prices.

Love this place.

Great service

Good place to shop

🤓

Always helpepful

No tubes or loose tubes

I wouldnt go anywhere place. This place is awesome.!!!!!!!!!!!!!

Hooked up