Heavenly was a pleasure as always and the most friendliest person you ever meet. She goes above and beyond the call in customer service every time Ive dealt with her. I havent had a bad thing to say about Wyatt Johnson in the year Ive had my car yet besides the pricing they charge for somethings lol. Its the dealership what do you expect lol. I will continue to patronize them until. Thank you for your EXCELLENT CUSTOMER SERVICE AND GREAT JOB.

Marvin Laundry was outstanding service advisor. I was from out of town and had an issue with my car. He got me in and out in couple of hours. Really appreciate his help and highly recommend this dealership if he is an example of the employees who work there

Extremely pleasant experience and worth the drive from Springfield. Heavenly was kind and knowledgeable and the dealership was clean and comfortable while we waited.

Heather in the Service Department was Great! Not only did she greet me as I arrived in the service bay, she walked me in the waiting area and walked me to my car when it was ready. Wyatt Johnson Hyundai/Subaru/Mazda is Lucky to have her!

Very pleased with my service advisor- Heavenly. Disappointed to make an appointment to wait for 2 hours before a technician looks at my vehicle. I was recommended replacing my vehicle battery for $500...I can purchase same exact battery for under $175 elsewhere.

Is there a rating less than one star? I will walk barefoot on hot coals before I ever visit a Wyatt Johnson facility. My husband brought his vehicle in for a diagnostic. We opted to have the repairs done at another shop. When my husband came to pick up his vehicle, well before closing, the staff in the service shop began locking the doors. Staff on the sales lot laughed as my husband tried to crank his car. It almost seems as if the staff said, F--- him because we arent getting the work done there. Is customer service and human decency dead? At Wyatt Johnson Hyundai it is.

Very friendly and knowledgeable staff. The wait time was very short.

Front desk service personnel are awesome! Took the time to listen and help. This service was with Dawson, but I have also had interactions with Rene and Marvin. All of them have been great!

Kind enough to provide a Lyft ride for me so I didnt have to wait 4 hr.

Nice people and kind...however! It seems like every time I come in for an oil change and rotating of tires, it gets more and more expensive! 🤷🏽‍♀️🤔

Very prompt and Mr. White was very professional and answered all my questions regarding my service. I was very pleased with the service I received.

Its always easy to get what I need done at Wyatt-Johnson Hyundai Services. Marvin is always so kind and helpful at their services area, and hes always helpful. Theyre pretty timely, and offer refreshments for those who choose to wait for their vehicle. I never feel like Im being hassled into getting things I dont need. If I dont need something yet, they tell me its okay to wait. I may be naive, but I think theyre very honest and caring for their customers.

Staff are very friendly and professional. Service desk always helpful and professional. I’m really happy to visit here. I love Hyundai family.

Wyatt Johnson has great customer service as always and I highly recommend them.

Great service! Fixed in a timely manner. Heavenly was very pleasant to work with.

I took my 2021 Hyundai there for its 7,500 mile service. I was promptly met at the service entrance by Dawson who was extremely friendly and professional.While waiting for my car to be completed, I waited in the customer lounge which was very nice and well stocked with free refreshments. I definitely will be returning there and highly recommend!

The entire experience here was amazing. Staff are very friendly and professional. Marvin at the services desk was very helpful and professional. Kept me posted on my vehicle and made sure the experience here was the best possible. Very happy to have spent my time and money here! Will Return everytime!

This dealership used to have 10 star treatment. Ive noticed in the last few months that even the most seasoned of professionals do not offer simple good etiquette when I enter the dealership. A simple greeting is not offered to ever customer. Ugh! Seems to be the new way of doing business at Hyandai service center. Oh well! They are the only place in town that operates on my car.

The staff was amazing and extremely friendly! I had a great experience for my routine vehicle service!

Service technicians, Heather Peterson and Decarius Howard, went above and beyond providing exceptional service for my vehicle, which was receiving a new transmission at the Mazda location. I highly recommend Wyatt Johnson Mazda for your vehicle servicing needs.

I had both headlamps replaced. They got me in and out in an hour. I was happy.

There for a recall. Was told they would be keeping my car for several days and that they would have a rental car waiting for me. When I got there the next day it was a completely different story. Lack of communication for the service department.As for the sales side, they are great. I may work with them when it comes time to trade in and buy a new car.But my experience for 5/13/2021. Bad.

I wouldnt take my car anywhere else! The Hyundai service department in Clarksville, TN, always provide me with honest and excellent customer service. I have always experienced reasonable wait times for general repairs & maintenance. I enjoy visiting the Hyundai service department, because I know my car will receive quality maintenance, and be safe and road ready in no time.

Great experience, really tried to help out as much as possible. I ended up with a brand new vehicle for my family. Far exceeded my expectations, will recommend for anyone looking for a new vehicle.

Marty was great. He got me in and out as fast as possible. He was very nice and professional. And explained anything i needed to know.

Worst experience. originally I called and told them the seat belt was broken and I needed to know if it was covered under warranty. I was told they needed needed to see it to know, after being charged a diagnostic fee for what I already knew and quoted a ridiculous fee for changing it I said no and and left. Later I got a call saying that it was covered under warranty, while trying to get my diagnostic fee back my account was charged again, instead of a refund, overdrafting my account. After a few back and fourths of getting that fixed, I get an email saying the part is in and I can pick it up. When I go in they say I cant pick it up I need to schedule an appointment but I cant do it here I have to call. I have had the worst customer service, worst experience at a dealership, and worst car ever. After this is over I will be sure to never use another Wyatt Johnson anything.

Very professional staff; took care of my needs. They are upfront with potential waiting times. My vehicle will be returning to their maintenance team for future service(s).

Took car in for a recall! Couldnt tell us how long repairs would take! Had them diagnose why check engine light was on.Called us and said our car would be ready for pickup the next morning!Went there to pick up our car, they could find our car, and still had to wait another 45 minutes for them to finish the car!Very disappointed in the service

The maintenance was excellent, timely.I recommend Wyatt Johnson for all around service and repair

I always love the service I get here. Thats why I only go to them. Thank you for the great customer service.

Dawson Collins was very personable and friendly! My vehicle was done much earlier than expected! Great service. (I think they overlooked checking out my charging port though. Still doesn’t work)

Treated very well. Professional. Would have given 5 stars if prices weren’t so high

The service department at Wyatt Johnson is great. I love working with Renee, and I trust them to be reliable and honest.

Dawson is amazing! He was so helpful during the entire experience with my vehicle repair.

Renee got my service done unexpectedly quickly. The service department has always been fair and honest with me. I am always pleased with their work and friendly staff

After trying to obtain appointments for an oiI change, tire rotation and a recall service with the dealership where I purchased the vehicle in Kennesaw, GA and being told that there would be no appointments for a month and then trying to obtain an appointment with another dealership in Kentucky and waiting for their technician to return from vacation, I decided to contact Wyatt Johnson in Clarksville, TN. I was greeted by Martin White who inspected my vehicle. He took photos of the exterior while I watched and checked the odometer. I was escorted to the customer lounge and offered coffee and snacks. During the appointment I was made aware of what was needed for my vehicle in the way of additional services and noticed that the other customers were treated with the same professional courtesy by their service representatives. Service was timely and I feel that I was treated fairly. Even though I live a good distance from Clarksville, I believe that this will be my new service department for my Hyundai Santa Fe.

Always a pleasure to go wyatt johnson.Dawson was a pleasure to work with.Took the time to go over everything and made pleasure i was satisfied. Thank you Dawson.

The service department was really on the ball on Friday! I had an oil change done along with a complimentary inspection. They got everything done in less than an hour. Im glad I go to WJ Hyundai for service.

Recall on my car was handled very fast and efficiently. Would definitely recommend this dealership!

My TPMS light was on and local tire company couldn’t fix it… Hyundai got it to work.

I was about 5 minutes late due to tire change while driving there. However, Marvin met me as soon as I arrived and had me checked in instantly. They did everything they advertised and even provided me some quotes for things I know I need to get done soon. All in all, it was a very favorable appointment and the Wyatt Johnson Hyundai were awesome.

Dawson Collins was professional, genuine, and thoughtful when it came to providing services for my family. We were provided a complimentary Lyft ride, to and from the mall. This was especially helpful deal with my pregnant wife.

The young man Collins was very help and professional and got me in and out. He order me shuttle service to and from the place I shopped while waiting on my car.

Staff was friendly, helpful with my current physical need for assistance (currently on a walker). Oil was changed, wiper fluid was filled, tires were rotated. I asked if someone could please vacume the cab out for me, sincerely I am not able. If they couldnt, I understood. Everything was done and vacuumed. Great experience!

I loved the service i got! i felt as if they really cared about me and made sure my vehicle was ready to go before putting me back on the road with it.

I had a great experience and felt welcomed. Very professional and got me in and out in a timely manner.

Friendly service. Thorough explanation of work performed.

They were friendly(as always )listened to all and what I had to explain. They were confident and I felt confident about their work on my car.

60,000 mile maintenance check. Was expecting a lot of “extras” to be added, this wasn’t the case. Very satisfied

I’m very pleased with the service received- I highly recommend this dealership for their excellent customer service, from sales to maintenance service.My recent service advisor, Dawson Collins, very personable, friendly, and thorough. Thank you

Marvin and the others are always so friendly and professional. They treat me like family when I coming in for my appointment.

Always a pleasant experience! Renee is great! Awesome customer service, and goes out of her way to help! Everyone has been great.

As always, I received excellent service. They got my car in quickly and fixed the issue.

Everyone is very nice and they do a good job

Very proficient service department. I always try to consult with Marvin. One of the most personable and helpful advisors in Clarksville TN.

As always, staff is courteous and professional. They explain what is needed and dont try to sell you service you dont need. Thanks!

Dawson Collins was a great service representative. Very professional.

It was fine folks there were friendly and courteous Id have to say a great place to get your vehicle service or if you looking to buy or to lease I just saying I believe it would be a great place to get one I love my Hyundai Santa Fe Sport the last couple years it has been pretty awesome i didnt buy it there but I do trust them to work on the one I have maybe the next hyundai I buy it might be from there .

Great and fast service, fair pricing better than most of the places down FT Campbell BLVD even

Good friendly people all around.

Oil change was done, great time very polite and courteous I would recommend to anybody. Great job.

This experience was very disturbing. Had an appt for my regular oil change service; upon arrival, let them know that I had a headlight out. After close to an hours wait, the Service Advisor comes to tell me that, they do not have the bulb in stock and will have to order it. I ask about the oil change and the response is, I didnt know you were here for an oil change??. OMG...really? So, now he has to take it back and long story short, I ended up being there for several hours. They could not find the service warranty info (which they have used multiple times since last year); and on top of everything, my cell phone came up missing during this visit. I am just so over the poor quality of service and because they are the only Hyundai service/dealer in Clarksville, Im going to buy a different car. Im over it. Its starting to always be something with this place.

I have a 2021 Santa Fe with just over 3000 miles on it and the trim is coming off around the rear passenger window. It took me 40 days to get an appointment to get it into service then I was told I would have to pay to have my car repaired. I think not if this is the kind of service that I’m getting with a brand new car I won’t be using Wyatt Johnson or buying another Hyundai

Delivered as promised; really, what more is there? Dawson was the best, professional, courteous.

I have used them twice and had positive experiences.

Marvin Landry was so sweet and welcoming, very friendly! Anytime I come to get my oil change I will be requesting him!

Great people and professional service!

Everything went great today like always Great service 👍

All completed to competently and to my satisfaction!

Great experience. Professional courteous.

Dawson was friendly and courteous!

They were very professional and kept me in the loop on the repairs on my vehicle.

On time with service and shorter turnaround on the warranty work than estimated.

This place is okay..Its best to communicate with the customers instead of not wanting to bother them because of their circumstance.. just sayin...

Great customer service.

Employee I worked with was very helpful.

Excellent and professional

As always, Wyatt Johnson staff in the service department are professional, friendly and get the job done! In and out for an oil change on an hour, is pretty amazing!

Service was prompt and helpful

A bit pushy on the up-sale of services, but all in all a good experience

Please make sure you document everything, inspect your car before you leave, and check your mileage!They will scam you if they can get away with it.I went in to get a cylinder misfire fixed. I told them that it wasn’t the spark plugs because I already had them all changed for a tune up. Well they did them anyways saying they test drove it and that was the problem. I ended up paying $270 for it and had to bring it back the next day because I still had the same problem. So now I’m out $270 on that unnecessary work. The next day they said the changed the coils and test drove it, it was working perfectly according to them. I didn’t even get 2 lights down from the dealership before my car started to shut down. It was worse than what it was before I gave it to them. There was no possible way they test drove it unless they did it around their parking lot. I give it back to them and they keep my car for OVER A MONTH! They told me when I dropped it off that they were going to take the engine apart to see what was wrong with it. What were they actually doing? They “cleaned all the connections and test drove it 2 -3 times a week to make sure it was working.” Then she called me back to tell me my hybrid was a “tricky” vehicle be because the battery was dead only to find it their tech didn’t know that “if you leave the lights on in a hybrid, it’ll kill the battery.” I’m not stupid when it comes to cars, but apparently they think I am. It doesn’t matter what kind of car it is, the battery will die if you leave something on. When I get my car back, I noticed they drove 400 miles on my car, they scratched my car, and the issue was still there. Clarksville is not that big! I don’t even drive 400 miles on my car in a months time. So they pretty much they just put more wear and tear on my car and made me pay for it. I’ve lost work because they had my car doing nothing with it.I’m extremely disappointed because this is the first time I’ve had a problem with them. I had to take my car to Hendersonville’s Hallmark Hyundai and pay even more. They immediately got on the phone with Hyundai’s engineers to find the problem and I had my car fixed in 3 days. The solution: change all the coils. So turns out Wyatt Johnson was being a scam artist, lying to me and didn’t do what they were supposed to. They had my vehicle on 3 separate occasions and over a month. They were expecting me to pay for more work even though they failed to fix the issue until they realized I refused to fall for it. And I don’t know why anyone would want to run a business like that. I’ll also be reviewing the on BBB.

Great customer service!

Fast and great Service

Great service and customer service

Tire pressure light was on. They took it in and I was out quickly.

They took my car in for an issue and held it for five days without even taking a look at it. Not very many other options on the area. I recommend taking your car to a Firestone or somewhere else unless it is absolutely necessary to go to a dealership for a specific service. The next closest one is in Nashville and its supposed to be even worse.

Helpful, considerate, friendly

No issues

Excellent service by Martin, they are very knowledgeable and get things done quickly.