I absolutely LOVED my experience with Jenkins and Wynne!! They were more than patient with me, Big E and Aaron White were two of the BEST!! My fiancé bought a truck yesterday from Big E and Aaron and they made the process so simple for him that it made me want to go check out a new car. My car was on its last leg and they helped me find something that I will be in love with years to come! I’m so grateful for the patience, time and energy they put into helping me buy my very first car on my own (with a little co-sign for my dad- who they were more than patient and respectful towards). Big E even went as far as helping me get my belongs out of my old car so it wasn’t as stressful for me! I will definitely be sending my friends to Big E and Aaron White from now on!! Thank y’all so much!!
We searched online looking for an Explorer ST in Black exterior with Black interior with NO sunroof, Big E, Kenny Ellington, had 1 to our exact specs we had looked all over and then this one popped up on the search! Everything worked out perfectly, since it’d been 12 years since I had a new car he took extra care to make sure we had a rundown of all the new options, he was great to work with! He and Teri A. made sure our car buying process was flawless. Thank y’all!
My husband Jerome and I just relocated to Clarksville last month from Dallas, TX. Little did we know that we would be car shopping; however. Tim Trapp is an AMAZING salesman that went out of his way to ensure that we would have a vehicle, which happened to be brand new 2021 Ford Escape, with 8 miles on it. Jenkins & Wynne Ford should be honored to have an employee who is attentive, knowledgeable, kind and courteous as Tim. If you are looking for a vehicle, you should contact Tim he will help you every step of the way. He helped us reach the perfect price and the payments needed.. Thank you Tim for helping Jerome and I get into our new SUV. Our whole experience with Jenkins &Wynne Ford was excellent. Everyone was very helpful; even the General Manager Larry S. assisted Jerome and I with our purchase and we are truly thankful. I would highly recommend Jenkins & Wynne Ford for your next automobile purchase, the entire staff is amazing!
If you’re in the market for a new vehicle, definitely go see Kenny Ellington, aka “Big E,” at Jenkins & Wynne! I had been looking for a new Explorer, but no one had any because of the chip shortage, but that didn’t stop Big E! He knew from the first day I stepped foot on the lot, exactly what I wanted, and he didn’t stop until I had the vehicle of my dreams! He stayed in constant contact with me until he found a vehicle with all the amenities I asked for and the exact color!! We are so satisfied, Big E is now looking for my hubby a new F250 and I know in time we will be purchasing another Ford to sit in our drive! Thank you so much Big E and Jenkins and Wynne!!
My husband and I recently bought a car at this dealership and there is not other word but AMAZING to describe the customer service and attention the staff provides for you. Special shout out to Cedric Johnson for helping me to pick a car and for being to understandable and patient. If we ever need a new car we know we can count with this dealership and the help of Mr.Johnson. THANK YOU for the amazing service.
Mike and Kenny (Big E) we’re very personable salesmen. You tell them what you need and they’ll do their best to make that happen for you! Not pushy at all, per usual car salesmen. Highly recommend taking your service to either of them. Also, Jenkins and Wynn Ford don’t charge Military tax! Big savings there. Couldn’t thank them enough for the deal they cut towards my trade in.
Tim Trapp is incredible. We purchased three vehicles through him and will only work with him when we decide to buy again. He took the time to explain any questions that we had, and if he didn’t know, he found out immediately (which was one time). You can certainly tell that he truly enjoys his job and is extremely knowledgeable. When I ordered my 2021 F150, he kept me in the loop throughout the whole process. He provided consistent updates, detailed delivery time frame, and when it arrived, he took it upon himself to ensure the financial process went smoothly. I was contacted to ensure I had all necessary documents prior to arrival so there wasn’t any confusion or delay. I was educated on the vehicle, the ford pass was set up, and all I had to do was drive off the lot. You have a gem of an employee who is committed to your company. Tim, outstanding job and thank you for your service to our country.. I was educated on the vehicle, the ford pass was set up, and all I had to do was drive off the lot. You have a gem of an employee who is committed to your company. Tim, outstanding job and thank you for your service to our country.. Incredible. Smooth transition, quick and painless..
My wife had been looking for a new Ford Explorer for months, and Kenny Ellington never forgot her through the months of her waiting for exactly what she wanted.With the micro chip crisis that has been causing the dealerships to have very little if any inventory Kenny was steadfast in finding just what she needed. The way that he made everything as painless as possible for her impressed me very much.Due to that type of service I asked him to keep an eye out for a new F Series Super Duty 4X4. I already had a relatively new Cheverolet HD but was willing to switch back over to a Ford if I found the right truck due to his Professionalism and hard work.Three weeks later when I least expected it I received a call and he said that he had something that I may want to look at. I reacted quickly and when I first saw the truck I was overwhelmed.Kenny had everything well in order and I bought the truck immediately. I have bought many new trucks in my lifetime but this was actually a true pleasure due the that he took care of us once again!Kenny Ellington is a true asset to this Ford Dealership. Don Jenkins will be doing very well to keep the this type of salesperson on his staff and utilize Kenny as a awesome example to other salesmen of how to get it done and make your customers happy with their new purchase.I belive the boss ought to buy him two lunches instead of just one.We totally recommend Jenkins and Wynne if you want to be satisfied as we are...
Have bought two cars from Chris vasilik. recently sold me a 2016 mustang gt Manuel and I had no idea how to drive standard he spent all day and night to ensure I knew what I was doing and to ensure I was happy with my purchase if you’re ever looking for a car in Clarksville I encourage you to go see Chris at jenkins and Wynne.
First off let me start with WOW!!!!This is the first time I have purchased a Ford Truck and on top of that I ordered the exact truck I wanted. I first heard about this character named Big E after my parents came back from purchasing their 2020 F150 from Jenkins & Wynne a few months ago. I was in the market and kinda knew what I wanted but had no idea of the inventory issues that were affecting the Ford Trucks. So we went down on a Saturday to meet with Big E and test drove a White F250 Tremor. Loved the truck, but what really caught me off guard was the ease of Big E. It was literally like we were sitting in his personal truck and he was just excited to show us every bell and whistle it had. Big E took 2 hours to test drive and go over every option that I could think about if we ordered a truck.We left that day not sure if we wanted to order the truck or try to find one during this crazy time. We tried for the whole next week with Big E but it was impossible. Nobody would budge off a Tremor truck they had sitting on their lot. Big E & Rick Poole both tried everything to get a truck reallocated for me to no avail. So I returned the following Saturday, 3/6 and sat down with Big E and we pulled the trigger and ordered our 2021 F250 Tremor Ultimate Lariat - Lithium Grey with every option I think I could have gotten..On the morning of 5/24 I got a text message from Big E that said, Its Here!!! He even sent us pictures of our new arrival! To say I was excited is an understatement!! We arrived on 5/29 to find our Tremor parked in her own garage out of the weather and away from the car lot.Now I understand that salesmen are in the business to sell cars. And at this point this truck was sold. Big E had told me numerous times I could order a 2022 and he would have no issue selling this 2021 at all. Probably within a day with how the truck market is currently, but I reassured him every time. THIS TRUCK WAS GOING HOME WITH ME!!!So I had no expectations of getting anything other than a handshake from Big E and a thank you for your business, but boy was I wrong. Remember that 2 hours of showing me everything on that test drive truck.... Well it didnt stop there, except I think Big E was more excited to show me my truck then the one we test drove. He went over the truck with me from head to toe in the side garage where they had it sitting for me. Every option, every feature, and then we cranked her up and drove her out to the lot. After getting this Beast of a Truck out in the lot Big E then walked me through the whole process of setting up the FordPass app on my cell phone and synced the truck to my phone. Which if you havent seen this feature on the new Fords you are definitely missing out!!! He then walked me through the process of setting up our own personal Keypad Entry Codes. A complete 110% Plus job done by Big E. From the start to the end. And during the whole process, not once did I hear, feel, or experience any of the typical cliche car salesmans tricks or pushiness that we have all experienced. This was like making a new friend and also buying a new vehicle at the same time.Now I know there are a bunch of employees at Jenkins & Wynne. And I only have the privilege of working with just a few. However, every time I walked through the door I was greeted and asked how they could help me. Every time a employee walked by they were courteous and nice. It was obvious to me that the staff enjoyed there jobs and in this day and age that is not the norm anymore. And I know this is a little thing, but a big thing to me and my wife, but the restrooms..........SPOTLESS!!!!!! All Three Times!!!!!I will not only buy another vehicle from Big E and Jenkins Wynne, but I will only buy my vehicles from there from now on...To the Whole Team.... Thank You...Rick Poole.. Thanks..Big E......My Friend, We will be back soon for Erin a new Lincoln!!!!
Big E was the best experience I could’ve had with buying a truck from a lot my first time! Nothing but straight forward and honest so much so that my fiancée came in to get a new ride the next day! Big e and Aaron white were nothing but a pleasure and help to work with us along with the service staff and women at the front desk Jenkins & Wynne have gained a lifetime customer out of us and it was a absolute pleasure!
Tim was an absolute pleasure to work with! He is extremely knowledgeable about the vehicle we were interested in and answered all of our questions with ease. He truly went above and beyond for me and my family! Thank you so much for everything! Tim helped guide me to find the perfect truck for my needs and wants. We were able to get the perfect price and financing! The whole experience from start to finish at Jenkins and Wynne was amazing. Everyone we met during our time spent at the dealership were very pleasant and truly cared about our happiness. I could not have asked for a better experience.
Shout out to Mr. Greg who kindly assisted us all the way in our Honda purchase. With the on-going microchip shortage, he constantly updated us on our unit’s arrival and made sure that we don’t feel forgotten. Just a minor issue re the scratch which must’ve been from blacking out of the emblem. I’m sure Mr. Greg will have it fixed as promised. 😉
Thanks to Kenny Ellington for taking care of us during our recent new car purchases. We were undecided on whether or not to purchase a new vehicle(s) but dealing with Kenny Ellington made that decision easier. Also, I very seldom purchase additional accessories for the vehicles I’ve purchased, Kenny’s knowledge and recommendations had me looking and exploring purchasing additional options. By the end of the sale, I had found myself convinced to buy additional accessories. I would also like to thank Angelia Butts. What is there to say…You are awesome and have ALWAYS been the best. Thank you Kenny and Angelia for helping us make our experience an outstanding one. This is what customer service is about and why we will remain LOYAL customers to Jenkins and Wynne.
The staff was helpful and kind! instead of spending all day trying to iron out finances and any last minute issues, I was given help and explanations immediately when I needed it. Adam Chambers was a wonderful help and did everything possible to make the experience of buying a car on my own for the first time a smooth and generally pleasant experience. 🙂
I highly recommend Jenkins & Wynne for purchasing a new vehicle. We were driving away in our new Ford in less than 3 hours from the time we arrived.Mr. William Packwood was awesome to work with. He was straightforward throughout the process and was able to offer us a more than fair price on the new Explorer as well as top dollar on our trade in. Mr. Packwood is the reason we will continue to use Jenkins & Wynne Ford for our vehicle needs.
Always quick and professional in Service Dept. Marcy in the Car Wash Dept. will make sure your vehicle is pre washed and prepped for the best clean. She is always there, always diligent. Better than going to high priced chain store car wash.
Sierra Andrada was absolutely flawless to work with! She answered every single one of my questions & if she didn’t know initially, she did everything to get me the correct information right away! She found the absolute perfect vehicle for me, with an even cheaper payment than what I walked in needing to have! She was very thorough & patient with me throughout the entire process! Not a single thing she could have done better. Thank you sooooo very much! GO SEE HER! (:
This was the best dealership experience I have ever had!Jamie Williams helped us find a car and really listened to both my husband and Is wants and needs. (Even my 4 year old daughter.) she brought her favorite stuffed animal, and he showed her where she can place him in the car and that the car has pockets and made her feel very involved in it all! The first time we went we were there for well over 2 hours looking at different cars and he was very patient with us. When we found the car we liked he patiently and very thoroughly answered all our questions, he showed me how to work every part of the car, and even took into considerations my anxiety and helped me get comfortable with all the quirks the car had. We just moved here a few days ago and we really appreciate how kind and helpful Jamie was and couldnt imagine going anywhere else if we have to ever look for another car!The whole area was nice too. If you have no choice but to bring your kids to a dealership this is the one to go to! It had a playground (with a fence so they cant run off), game consoles inside, snacks, refreshments and a tv. Its very kid friendly which is always a plus for me!Thank you so much for everything!
I Originally came in couple months ago, and was looking to sale my Postal Vehicle (Private owned) Couldnt Make a Deal, But had such Great Service with Kenny (BIG E). So much so that I came in and Made a Amazing Deal with Him, For a Brand New Vehicle. HE is sincere in every aspect dealing with him. WILL Definitely buy furture car from him . Thanks BIG E!!!Respectfully Zach
Chris Vasilik is amazing. This is the second car I have purchased from him. He remembered me from a few years ago and thought of me when a 2021 Civic Type R Limited Edition arrived at his dealership. He takes the time to go over all of the details with you so when you drive off of the lot, you feel like youve been driving that car all of your life. Thanks so much Chris!!!
Jamie Williams helped us find the best car( Ford Bronco) and really helped/listened to both my wife and I, Even to my 4 year old daughter :) He is very respectful, knowledgeable and professional. The first time we went we were there for almost over 2 hours looking at different cars and he was very patient with us. He was explaining everything things about every car we were asking questions. And helped us that we finally Chose the Ford Bronco 2021.The whole area was nice, clean, friendly and professional which is always a plus for me! I think Jamie should get promoted and pay raise too. Thank you for everything!
Kenny Ellington was a real pleasure to work with. We exchanged several text messages before finally meeting. As I look back at the messages, they started on August 31st. I purchased the 2021 Ford F150 4x4 today(September 22 !!) Now that is patience with just the right amount of follow-up. I was impressed with Kennys knowledge of the truck and his ability to explain all of the bells and whistles. I always measure good customer service with this question. Would I work with Kenny again? The answer is... absolutely. If you are in the market for a truck, you really need to go see Kenny (Big E). Also management and the Finance Manager were very easy to work with.
Kenny did a fantastic job helping my family order our vehicle. We easily got the order made and received it ahead of when expected. Great experience overall. This was our second vehicle purchase from them and likely not the last. Kenny and Bob are two salesmen I would recommend purchasing your vehicle through. Professional is great, friendly, helpful, and detail oriented.
Shawn Butler is amazing! The best experience I and my husband have ever had in a dealership! Will forever be grateful for his patience and determination to answer all of our questions and help put us into TWO new vehicles.
Big E and the entire staff were some of the most professional and nice people I’ve ever had in a car buying experience. At no time did I feel like they were trying to pull one over on me or give me a lack luster deal. Great value for my trade in followed by a wonderful experience with Aaron in finance let to me leaving with the exact car and deal I was hoping to achieve.Thanks to the whole team you’re professional and kindness is noted and I will be sending friends that need a new car or truck your way.
We were effected by the flood in Humphries County in Aug, and our car was totaled. On 9/17/21, we pulled into the dealership’s parking lot. It was pouring rain! I was out with an umbrella checking out a Bronco Sport, when Michael Beard came to check on us! To say our experience was amazing is putting it mildly! We were treated with compassion, kindness and it was the quickest time we have ever purchased a vehicle in! Michael was an absolute pleasure to work with, but we also had others come up and show kindness to our situation. We left there feeling like a weight had been lifted off our shoulders and smiles on our faces. I couldn’t recommend this dealership or Michael more! Go see him! You won’t regret it! It’s a wonderful experience I’ll never forget! And you can bet we’ll be back! Thank you all for turning something daunting, and sad into something uplifting and amazing! God bless you all.
I want to thank Kenny Big E and Teri for all the help they gave me in getting my new 2021 Ford Bronco Sport. I didnt even know that you could pre-order and get your money back if you didnt like the car until Kenny told me. I am so thankful for that information that made me pre-order my Bronco Sport. I want to thank Teri for finding me extra discounts. Everyone I met at Jenkins & Wynne were very friendly and helpful. God bless you all.
I have purchased numerous vehicles from Jenkins & Wynne over years. They have always been good to me and other family members. My salesman, Kenny Ellington was great, he’s very knowledgeable about the different vehicles and all the technology on each one. Thank you Kenny for all your help with this purchase. I’d also like to thank Angela Butts. You are the best at what you do!
Bob was so great to work with! His number one attribute was availability. He was there to answer any questions I had and make sure I was completely satisfied. I actually saw the Insight while I was driving by the lot in a Civic he has helped me find. He explained that the Insight was essentially the “hybrid Civic” and I knew I had to have it. My experience with the entire Jenkins & Wynn family was great. They made me feel constable and genuinely seemed concerned with what I was looking for and wanted.
Mr. Whitehead was very professional and helpful to me at my visit and I did not have to wait no time and I was on my way, thank you so much sir
Came down to TN from MI to visit with my daughter and went with her to Jenkins & Wynne Ford to trade in her 2017 Escape. Kenny Big E Ellington used no pushy salesmens tactics, gave us 100% of his attention, and made sure she got what she wanted. He was so awesome, that I ended up trading in my truck for a 2021 Edge. Manager Rick Poole was awesome as well, he worked on getting information on transferring the MI plate from the truck to the Edge. Teri Aud in finance was awesome as well, she had a great sense of humor, she was patient as I talked the numbers over with my husband who was back in MI and also made sure that I was able to use my UofM employee discount. I know I used the word awesome several times, but I must say this was one of the best car buying experiences, Ive ever had. Thank you Big E, Teri and Rick, for the awesome service.
Big E is the best! He was so kind, knowledgeable, and efficient. His full attention was on us and making sure we had any and all information we needed or wanted about the vehicle we purchased. The next time we are in need of a vehicle, Big E has our business. Jenkins and Wynne, thanks for a great experience!
Tim was great! He was extremely professional and knowledgeable. He made the entire process fast and easy. I will be recommending Tim to anyone I know looking to have a seamless process while searching for to a vehicle!. I called inquiring about getting the new bronco sport 2021 and there were none available. He called me back as soon as one was and it was exactly what I was looking for. He remembered every detail I wanted and made sure I was able to get my dream car! The overall experience was excellent!
We purchased a new Ford Ranger Tremor on Saturday and had a great experience. Our salesmen Kenny and William were great. They were very knowledgeable and explained the vehicle and all the safety features well. I highly recommend both Kenny & William if you need a new car. Neither one were pushy and let us make up our own minds. Also, the sales manager, Rick Pool, was extremely helpful in getting us into the truck. The finance guy, Aaron White, was great and very efficient. We couldnt ask for a better experience.
Kenny (Big E) was great to work with on the purchase of my new 2021 F150. He was very helpful and did an excellent job explaining the trucks capabilities and features. He was polite and courteous the whole time and made the overall purchase experience a breeze.
Just purchased a 2021 Honda Accord and I LOVE it. John Wall helped me thought the process and I will say, he is AMAZING! Very honest and friendly. He never made me feel pressured into the purchase and that it was ultimately made me go through with my purchase! Thanks John!
Been seeing Jenkins & Wynne everyday driving around clarksville. Decided to check it out. While checking review saw a lot about Big E!Had a appointment to Big E. Went to the dealership. Me and my wife are looking for CRV. They have a low inventory and there are some in parking lot but it was not that we want. Big E tried to talk to the manager if there is more coming in. 2 was in transfit and there is 1 that just came in. Surprisingly me and my wife like it and went to finish the transaction smoothly. Remember the name BIG E! Mr Kenny will try everything he can just to look for the car of your dreams!
Wes and Bob were great. Process was very easy and pain free. I would definitely do business here again.
Excellent service and professionalism by the sales and finance staff. Kenny aka “Big E” was great at letting us look at Vehicles without being pushy or overbearing and Rob in finance was quick but thorough. Great experience!
This is by far the best Ford dealer around. Ive always been treated like family when I purchase or visit the dealership. Dave Hawbecker is a top notch salesperson who id travel miles to make a deal with
Great Experience! This is NOT your typical dealer. Straight forward, no tricks, no bait and switch. Respectful and decent to us the whole way through. Imagine that. We came in from out of state, due to limited inventory back home. But, it would have been well worth the drive down just for the dealer and the way the dealership conducts business.
Just made my first purchase from them ! Definitely recommend! It was a smooth process and everyone was so patient with my 1 year old that was with me ! Mr.Kenny (big e) was great ! He helped in anyway was patient with us and helped with everything ! We will definitely be back ! I’m so in love with my new car ! Thank you !
My experience with Christopher Vasilik was amazing everything was on point from picking what car fit my needs to the delivery of the car and finalizing the sale. He was super knowledgeable about the car and the whole process which it made it easier for me. I appreciate it his time and effort to inform me and breakdown everything I need it to know about my brand new 2022 Civic. I recommend him with out a doubt!
Hands down Kenny (Big E) is the best salesman we have ever had. Never once did he pressure us. It felt like we were just hanging out with friend we have known forever. He is very respectful down to earth and funny. Before we left the lot for the test drive he explained every single function of the car. We were so very impressed with his knowledge. This is an area most dealerships/salesman are lacking these days but not Kenny. He walked us through setting up the FordPass app on our cell phones and made sure we knew all of the features inside and out bumper to bumper before we drove our new car home. It was great having such a positive experience as we had a few cars sold out from under us at two other dealerships. Thank you Big E!
Ed Freeman is a great salesman and I love my new Accord!
After months of searching, we finally found the perfect SUV for our family! We searched multiple dealerships throughout the Clarksville area and we knew we wanted to buy from Jenkins & Wynne- and work specifically with Kenny Ellington (AKA Big E). Big E was awesome throughout the process. It’s obvious that he takes pride in helping his customers find the vehicle that is right for them, while making sure that they are comfortable (and not pressured). Special thanks to Big E!
I did business with William, who was absolutely amazing with my husband and I. He answered all of our questions, was patient with us, and made everything that we asked for happen. I would highly recommend, and I would do service with him here again!
I can’t recommend Kenny Ellington enough! I felt very welcomed and respected. Kenny Ellington was helpful, respectful and reasonable during the whole process. This was my third purchase since 2018. I have dealt with Kenny the last 2 purchases and hes always been helpful from start to finish of the deal. If I trade again I will start with Kenny.
Steve was great. He went out of his way to show us all of the features of the car. Everyone there was friendly and helpful!
I can’t recommend Kenny Ellington enough! Given the crazy market today dealers have been extremely snobby. The welcoming experience at Jenkins and Wynne was extremely refreshing. I felt very welcomed and respected. Kenny Ellington was helpful, respectful and reasonable during the whole process. I have multiple Ford dealerships in my city but I drove three hours here to purchase the car just for the customer experience.
I had a great experience here. Big E walked me through the entire process and was extremely helpful and knowledgeable. Even after I bought my car, he still contacted me to make sure everything was going smooth and worked with my tight schedule in order to get me in an appointment for detailing the vehicle. I would recommend this establishment and sales associate to anyone. Thank you for everything
Literally worst company to get a car from. Not only did they sell me a lemon which had to get swapped out, but also had my car in their possession for over 2 months with no fixes being made. I had to argue with them to fix the issue that was covered under warranty. Now I have the new car that was swapped and the financial team is refusing to provide documentation that my warranty and gap coverage was switched to the new vehicle. I would NEVER recommend this dealership. This had been nothing but a hassle.
My family and I had a great experience at this dealership! We received a warm welcome from Andrew Hutchinson, from the time we pulled in to the dealership, and every meeting after.Andrew showed us around and explained all the vehicles in great detail. He then proceeded to ask us questions regarding the features we wanted in a vehicle. He showed us the vehicles that met our expectations, and after driving a few of them, we left with our new vehicle. We left with a new vehicle because he listened to the needs of our family.After we pick up, we went through the paperwork smoothly. We talked to Finance and made a deal that we were comfortable and happy with.Andrew made our car buying experience a great one! If you’re looking for great customer service, a price you are comfortable with, and for someone who wants to put you in a vehicle YOU want, Andrew can help. He is an outstanding salesman, and veteran, who speaks with great admiration for his customers and his job.
Kenny (Big-E) helped find my new to me dream truck. 2013 F-150 Lariat 4X4. My trade in value on my previous car was beyond reasonable. Kenny also fought to have my trade in value raised and it got approved. He was patient and very detail oriented while showing me the truck. Go see the Big-E. Thanks Kenny!
They did an amazing job making me feel comfortable and I didnt feel pushed to buy a vehicle there. Ed Freeman did a wonderful job with explaining all the features that the car had. Thank you Ed for the amazing help. I will 100% be buying from here again in the future!!
Big E was very helpful in the purchase of my boyfriends new to us F-250! He was very friendly and quick to respond when we had questions! He was very knowledgeable on the truck and it’s functions. Thank you for your all you do big E!
I called the dealership the other day and I’m shocked by the way this young woman answered the phone. She introduced herself as Bri… maybe short for Brianna? This young lady had an attitude when she got on the phone and it seemed like I was disturbing her. Don’t answer the phone if you aren’t willing to cooperate with a costumer. This generation today doesn’t know the difference between professional and unprofessional. I understand we all have bad days, however, don’t answer the phone if you are going to act in a disrespectful manner to a costumer.
Kenny (Big-E) is AWESOME! We went to look at a SUV and drove away with an even better deal! He took the time to show us all the bells and whistles..And Aaron made the paperwork simple and easy.
I love Honda and Jenkins and Wynne.Thank you Kenny, aka Big E, for helping me select the best Honda Passport for me and my family. He went over the entire vehicle front to back and inside and out. Kenny was great and thanks again so much.
I have had some terrible experiences with buying cars but Glenn did a great job and made the experience easy and as painless as possible. I highly recommend.
I recently bought a Chevy Silverado there with the help of Shawn Butler. He was extremely helpful and made the process easy and painless. Everyone was polite and showed great care to their customers. Highly recommend!
I have bought 4 vehicles from them. I have always been treated great. I would recommend BigE very highly
My truck is under warranty with transmission issues. I called to see someone would look at it. Was told it would be 8 Dec before I could be seen. So I can’t drive my truck until then? I was told I could talk to the manager. Called and left a voicemail. Waited 3 days. No response. Customer service probably not the best out there. Will be dealing with the Ford in Nashville from now on for not honoring their warranty as they should. Pathetic
While my experience buying a car at this dealership was top notch, Im a little disappointed to learn that the Jenkins guy wasnt named LeRoy.
Need a new Car ? Go see Kenny ( Big E ) at Jenkins & Wynne. Very helpful with all your needs. Great salesman. Thank you so much Big E. You rock.
We had a great experience with Steve Martin! He is friendly and knowledgeable. Quickly answered my questions and made sure I knew all of the features inside and out before I drove my new car off the lot. We also had a great experience with Teri Aud who assisted in completing the purchase! Thanks again Steve & Teri!
I had a really wonderful experience here while buying my Honda Accord. Floyd is an absolute gem. He was committed to ensuring that I got the car I wanted and walked me through every step. This place does not have your typical pushy salesmen. They will work with you every step of the way, from picking the car to getting your payments down to where you need it to be. I cant say enough good things about Floyd and my experience at this dealership.
Recently purchased a 2021 Ridgeline. The entire process was a nice experience with Bob Durham patiently going over everything and answering any questions I had. Along with the assistance of Chad in purchasing my new vehicle.
Tim was great to work with. He was knowledgeable and spent a great deal of time with us showing us all the vehicles, features and test driving. We really appreciated that there was no pressure and he seemed to really care that we had a great experience. Great dealership to work with! We are repeat customers and will continue to be.
From our initial contact to appraise our trade in to leaving the dealership we were treated so well! Kenny (Big E) & Jamie (in finance) made the process easy and quick! Kenny explained everything we needed to know to feel comfortable driving off the lot. He talked us through all the apps on the computer and taught us how to use all the features of the car. All in all, I would recommend anyone to use Big E at Jenkins and Wynne to find your next car.
Working with Mr. Steve Martin was awesome. He worked hard for our business and was honest and fair. Would definitely recommend him to family and friends! Buy with Steve from Jenkins and Wynne, hell take care of you!!
Kenny (Big E) was awesome! He walked me through ordering my 2021 Bronco Sport and got it detailed and ready to go so quickly! The Bronco was even better than I expected! Through the entire process he was available to answer any questions I had. I would recommend Big E to everyone. Thanks Big E!
Kenny was a big help in helping me purchase my car. Since I’m not experienced in buying cars, he was able to explain the details in a way a newbie like me could understand.
If you want the BEST salesman on the lot Big E is your man! He was so good and so knowledgeable of all vehicles! This was our first time purchasing a new vehicle and Big E made it so much easier and so much more enjoyable! I will always recommend Big E to everyone I know! I pray God blesses him and the rest of the crew! Thank you Big E for making it so easy on us!
My girlfriend and I went here 2 months ago to get a Honda HRV, John had exceptional customer service throughout the entire process. Today, we came back because of our great experience last time to trade in my malibu and get a Honda Civic. Bob Durham was awesome today with helping me get into a better vehicle. Thank you guys very much, I would highly recommend to anyone to buy a vehicle from here!
Andrew is the best he really made sure all my wants and needs were met. I recommend him to anyone in the market for not only a vehicle but to anyone looking for a great car buying experience.
Bob was my salesman. He was an awesome dude. He was extremely knowledgeable on the CRV I purchased. He explained everything in high detail. He was not pushy. He was not questioning. He was just cool.To be honest the entire dealership was the same way. Everyone I encountered was friendly and helpful. The absolute best car buying experience I have ever had. I would definitely recommend Bob and Jenkins and Wynne to anyone considering a car purchase.
Mike was awesome and super easy to work with and gave me no troubles. I felt that I was difficult because I wasn’t sure what I wanted but Mike didn’t make me feel unsure about buying the truck I wanted. He was there for me 100% of the browsing and buying process. Even after I purchased the truck, he made sure that I could contact him with any troubles I had. I hope this dealership maintains him on their staff. And I would like to thank him personally with this review and I hope Jenkins and Wynne are able to recognize his professionalism. I wish you well Mike!!. I was not prepared with all of my documents but Mike ensured that I could keep in contact with him to get everything in order. He knows what he is doing and what resources to use for every question I had. He was even able to refer me to a place that could tint my windows. And got along with his co workers in each department well. I was very nervous about walking into the dealership but Mike instilled trust easily the moment I stepped in the door.. Mike was able to consult with his sales personnel to provide me with financing in my budget. I’m very thankful that they were so helpful and reasonable..— Danielle from Clarksville TN
Called the service department to see if they could work on my 1957 Ford Thunderbird. The young lady transferred me to the service manager, Brett, whom I left a message to call me back. His voice mail said he would call me back….. never heard from him.
2021 Honda Ridgeline - I could not find a dealer or sales associate anywhere within a short flight or long drive to help me purchase the 2021 Honda Ridgeline I was seeking to purchase (not even my 3 local Honda dealers were interested). I found Jenkins & Wynne via google and from there (over the phone) I met a top notch, professional, hard-working, Honda knowledgeable and down right nice man, Greg Talley. Mr. Talley listened to what trim Ridgeline I was looking for. He didn’t have it in stock and listened - he didn’t try to sell me something I didn’t want. Rather, he took the time and effort to arrange to get it for me. Separated by miles, Mr. Talley was very responsive. We communicated by phone and text throughout the process. It was a pleasure to drive 4 hrs and meet him in person when my truck arrived! I talked to a handful of Honda dealers all over the southeast, including AL, FL, and TX. No one was willing to go the extra miles to secure one for me to purchase, except Mr. Greg Talley. When I’m ready to purchase my next car, I will be reaching out to Mr. Talley. Thank you Greg! I love my truck. God bless you! Eddie
These folks are taking advantage of good people. If you care about your car, your wallet, and your familys safety, youd be wise to take your car elsewhere!Returned the other day (10/18/21) after Ive continued to have front end issues with my wifes Pilot, after already paying them $1,200 to replace the lower control arms. After a bit more than 20 mins in the lobby, Im approached and told they would only be able to diagnose the issue if I paid them $435 to put diagnostic ears on the vehicle and if the problem happened to be related to the lower control arms Id be reimbursed. In short they were asking me to gamble and knew the probability of me doing so would be slim and in effect putting a barrier in place preventing them from being exposed to warranty services or admitting their error. Of course I refused and this morning I took the vehicle to Firestone (10/19). After carefully inspecting and test driving the vehicle twice, the technician found a loose bolt...guess where? Thats right, on the right lower control arm, the same one that Jenkins and Wynne replaced. $10 later I was on my way with the vehicle fixed and safe to drive. Whatsmore...the service specialist at Jenkins and Wynne had a horrible attitude...he short with me, refused to listen to my concerns and showed a general careless attitude after he realized I wasnt a fool. Bad business Jenkins and Wynn and Ill never be back!SSgt US Marines
Absolutely fantastic service from start to finish. I spoke with Robert a leasing manager to start my process of getting into a new bigger vehicle. Cedric helped me with 2 test drives too many questions to list out and numbers on those different vehicles. We finally settled on one and I was handed off to Jessica in the finance department. Everything went quick and very smooth. I highly recommend going out of the way to drive up to Clarksville for their service. You will not be disappointed.
I could not be more pleased with Bryan Thomas and Rick Poole of Jenkins and Wynne of Clarksville, TN! Go see them and you’ll leave a happy customer who is treated like family as opposed to being just a number.Both of these men worked tirelessly to make a bad situation right while removing all stress from the process. They were extremely professional, polite, and did everything they could to reach the best possible outcome. They did right by us.Not only that, but Bryan went out of his way to make our purchase of our 2021 Lincoln Aviator extra special by adding a big red bow and balloons since it was my wife’s birthday at the time we picked up our new SUV.Although Lincoln stood by their product allowing us to get a new vehicle after turning in our lemon 2020 Lincoln Aviator, it was Bryan, Rick, and Jenkins and Wynne that made this all worthwhile. There have been no issues with the 2021 and we couldn’t be happier!Go see Jenkins and Wynne and go see Bryan! You will not be disappointed. Both him and Rick will do right by you! We will always be customers at Jenkins and Wynne!
I normally don’t think to leave reviews, but I wanted to share how amazing my experience was buying my BMW.I have done business at many dealerships from all over middle TN but I have never worked with such a phenomenal salesman, Chris Vasilik. From the moment I walked in the door, Chris greeted me with the utmost respect and professionalism.Although I have a complex taste in vehicles,Chris was somehow able to understand exactly to provide the guidance I needed.He truly went above and beyond to be so accommodating with my crazy work schedule in Nashville as well.He exceeded my expectations all around and even after purchasing, he thoroughly went over all the features and details so that I would be 100% comfortable before leaving.What a difference it is to work with a family owned, community minded dealership & a truly genuine salesman.I have been so happy with my decision andI will be recommending my clients & friends in the future!You have me & my family as a forever customer!Thank you!!!!!!
As a DAV life member, I went here because of Fords partnership with the DAV. My car was recently in an accident with a tree across road and my vehicle was a total loss by insurance. This business was recommended because of the Xplan deals with DAV I printed from Ford. This dealership refused to honor the plan because I didnt have a trade in (because their inventory is low), not a requirement for participation. I went to Sisk Auto Mall and they set me up in a new Jeep.
Our 2nd purchase from Kenny Big E ...First was a Ford F150 in December for my husband.... This time, a Black Honda Pilot Elite is all mine. Big E made this purchase just as easy as the first. While our F150 Ford truck was being serviced......we searched the lot, he help with every question and we test drove several.....you see, I had some very specific needs for my vehicle purchase.....Im a volunteer & Foster for KY Hopeful Paws Rescue and wanted room for my rescue pups also. I was amazed with Kennys knowledge on all the different vehicles on your lot from the Ford side to the Honda side. As always the customer service was excellent all the way from the Sales team to management...to Service.....to Finance....and to the Parts department. We are always amazed with each visit how spotless clean your facility is. It is very clear that the operations is completely under control. Thank you Mr Big E!
This dealership is amazing! They don’t make you feel pressured into buying anything you don’t feel comfortable with! I worked with John Wall there and let me tell you he is an AMAZING salesman! He contacted me after I called the dealership to see about a certain car and he called me shortly after and said he would love to work with me and got it pulled out and ready for me to test drive, he seriously worked with me every step of the way! If I had any concerns or question if he didn’t know the answer he went straight to someone to find out, not only that he had contacted me about updates on the car all the time and how it’s going at the collision center (the rear bumper just needed replaced) and was just a friendly character from the very beginning! If you are looking for a used or brand new car, I seriously recommend calling and asking for John Wall, he will be able to help you get into the driver seat of any car you are looking at!
I just purchased my new F350 from Jenkins and Wynn’s. My sales person was Kenny Ellington. I would recommend Kenny to anyone. He made my buying experience quick and easy. He answered every question I had and made sure that I was getting the right truck.
First time Ive purchased a vehicle by myself. Mr. Ellington walked me thru the entire process with the patience of Job. Answered all questions and let me take my time making a decision. Above and beyond the norm. Thank you.
This was my first time purchasing a vehicle from Jenkins & Wynne, and it was a GREAT purchase experience! I was referred to Dave Hawbecker, and he was so helpful, and so nice! I never felt pressured like I had been at other lots. The process was super smooth and easy. Rob Robinson in Finance was great too! Super personable & friendly guys. HIGHLY recommend!
I can’t thank “Big E” Ken Ellington for his “Selection Specialist” expertise. Every step of the way from Ken coming to me when I was driving around looking at F150s to the final step. Our amazing GOD was with us both. Our life situation has changed and we needed to make some changes in our vehicle. Downsize from F250 8ft bed to a F150 shorter bed and most importantly downsize our monthly payment. And We were blessed all the way.Thank you for your excellent service!I would also like to thank Terri our Finance Manager that worked with us to get the best financial agreement for us. Every aspect of what we were looking for was met.Just one “blessed “ day for us!Again, thank you both for your excellent service.God Bless!
On July 2nd I purchased a Lincoln Nautilus from Kenny Ellington. I am a repeat customer with Jenkins and Wynne. This was my first time dealing with Mr. Ellington. He went out of his way to make the experience uncomplicated and flawless. I would highly recommend Mr. Ellington to anyone looking for the perfect salesman at Jenkins and Wynne.
We bought a 2021 F-150 today and our service was outstanding! William Packwood was absolutely phenomenal! The customer service he provided was quick and efficient. He answered all of our questions thoroughly and explained everything about our truck without prompting. He is a very charismatic and easy to talk to so we never felt like we were a bother with our million questions being a new car owner. I highly recommend Jenkins and Wynne Ford Dealership for all your car needs. It’s comforting to know we have a local car dealership that has outstanding customer service and will be there for any questions or concerns we have about our Fords.