Mark was very knowledgeable. He helped me look at the pros and the cons of each phone I was interested in. I would highly recommend going to this store and the employees. The supervisor was also very kind and welcoming. I love cricket and the prices are wonderful. Cricket also has very good upgrade plans. I was with Cricket for about 7 years and just came back again.
I have been nothing but pleased everytime Ive visited this store. Ill guarantee the gentlemen working here will help with all of your needs. Ive bought several phones & accessories & everytime I walk out feeling satisfied & happy with my purchase! I recommend this store 100%! Thank you guys! So much appreciate your customer service! Im sure Ill be seeing you soon. Michelle~
Every employee I have met here has been amazing helpful. Also the service plan is affordable and customer service team is as good as it gets with cellular service. This company saved me from purchasing a phone that will not work in 2021... I am not tech savvy but know when I am soon to be bamboozled. TaHANK YOU INTERNET DIETY AT CRICKET!
Jordan Carter and Mark Wise were absolutely great to work with. Jordans customer service was 100% professional. During my visit Jordan was managing 3 different situations with all kinds of challenges in each one. His positive attitude kept him going and never once did he lose his patience. His want to help and find an end result for everyone was very noticeable. When I called into the store asking for help. He asked me questions already thinking of ways to help. He mentioned he would be leaving in the next 30 minutes but his co-worker would also be happy to help. After visiting the store Jordan and Mark both made sure I was taken care of before closing the store. I will be going to this specific location for all my Cricket needs. Thanks guys!
I dont remember the name of the lady that helped me but the service was great!!
The guy Jordan was so smart and so professional it was refreshing. He helped us out a lot and we even got my husband a new phone for a great price. He is super cute too! Anyways I recommend driving a couple of extra miles from Ogden to Clearfield to get excellent customer service.
The manager, Jordan Carter, was very easy to worth with. Low pressure. Shows that he cares about his customers. 5* service!!Even helped me transfer all my data!! Thanks Jordan! Bomb awesome service!
People were friendly and helpful. Store is small but fully functional.
Amazing Amazing experience!! Jordan, the gentleman behind the counter really had super high sprits. Had so much knowledge on all devices and was able to answer any question we threw at him. Without a doubt a great place with amazing employees. Keep it up and check it out.
Terrific customer service. The young man that was helping us was high spirited. He was very informative and we spent maybe ten minutes in the store. The manager of this particular store is one of the nicest guys we know. Grateful to give them our business.
The manager was super nice and helpful. Thanks so much for all your Help Jordan Carter I was a pleasure. My phone is working great😁
Mark was freaking awesome Im leaving the store an hour after closing and he had no issues helping me an hour after they closed. You guys are a life saver. Thank you!!!!!!
Great guys. Very helpful
Jordan helped me get all set up. He was quick, helpful, and super kind. I felt like they all actually cared about me.
Got a great phone for free when I switched. The customer service was great too I must add, thanks Jordan!
Jordon Carter is an Awesome Manager of the Clearfeild Cricket Store . Very patient and extremely helpfull and imformative . Took alot of time helping me set up my phone and answering all my questions . I learned alot from him . I Highly Recommend him and his store !!
Adria, Jordan and Mark all were great to work with they out of the way to get us all set up
Jordan was a great help. Great place to get help with your phone service.
Lisa & Daniel were fantastic. They helped me so much. I am so glad I purchased my phone form them. Very knowledgeable & honest
Mark and Jordan were awesome! Best buying experience ever!
Such amazing customer service and knowledge. Best experience in a phone store by far!!! Thanks Daniel!!!
Nice lady
Very professional. They know their products and business.
I absolutely loved my service today!! Aliza & Shawn at the Clearfield, Utah store were SO AMAZING to my mother and I! They did so much for my mom to ensure she could get her phone taken care of and that everything worked out for us! I am so happy with their customer service skills!! Wonderful people
Love this store the staff is always talkative and very friendly... Always willing to go out the way to help a customer
Gunnar was great!I had forgotten my pin. He was able to reset it & helped me set up my auto pay again. Quick and kind service.
Great super..
Gunnar and Darcy are amazing. Gunner is the new manager come and check out the store remodeled so clean and excellent customer service
Good service
Im really dissatisfied with the transfer of my phone and that my new phone does not link to any bluetooth, I am not receiving all my text messages, and Im missing a lot of information!!!! Not happy!!
I just wanted to thank Dakota i got a new phone wed and was having trouble with it yesterday he spent 2 hours trying to help me fix it i really appreciate all that he did i will definitely be back to this location and will recommend my friends and family to this location thanks again Dakota
Darci is awesome!very professional, very helpful, shes the best!Response to response from owner:Im sure Darci is the highlight of EVERYONES visit!
Awesome customer service
I went in to get my two accounts blended together for one payment. Millie did that...and then reviewed our payments and data. She said, basically, how about we pay$17 a month less and go from 2GB/month to 22GB? What? What its the catch? No catch! And id never have found it in my own. Thanks, Millie.
Worst company ever would never recommend working or shopping here
Went in to add 2nd line, clerk couldnt get sim cards to work on the phone. After 2nd or 3rd try, I tell him to forget it since I was limited on time....believing I would get refunded, or at least my account credited...I left. As it turns out, Im out $50. No refund, no 2nd pH line, no credit. And cricket cant do anything cuz theyre a franchise store.
The computers crashed, I waited for a long time and he had no idea how to set up the promo that took me in. Left without resolution
Great customer service and friendly
Felt like I was in control. People were nice and cared for my needs, and answered my questions clearly and kindly.
Employees very helpful and friendly every time Ive been in store
Just called and asked for a phone price, and instead of just looking he said why dont I just come in and look for myself.Everytime Ive encountered an employee there theyve been the least of help.Horrible service. They just dont care, and never have.
Best service for the price ever
Best price in the Bizz
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