user
Crown Acura
18911 US Hwy 19 N, Clearwater, FL 33764, United States
Appearance
Crown Acura
Comments
Cl
Review №1

Great service and response from the initial contact through the completion of the sale. The experience was professional and consumer friendly. We would not hesitate to work with this dealership again in the future. Our sales person, Richard M. took care of all our needs. He and the entire sales team made the car buying experience pleasant...which is saying a lot!

Sh
Review №2

My girl Stephanie M. Had a shredded tire and bought the tire and wheel package from another dealer. John in service took amazing care of her, contacted the tire and wheel company, finalized everything quickly. Answered his phone whenever we called. Super friendly. Amazing customer service. Great job John!! Didnt ask for a Google review either or a perfect survey like other service advisors do which lets me know hes confident with his customer service.

An
Review №3

Ashley Proefke did an awesome job throughout the whole process of me getting my lease. From, when I first called in to make sure the vehicle I was interested in was still available all the way through finishing the process and delivery. She, and everyone else I met at the dealership was extremely friendly and I was never made to feel unwelcome.

Je
Review №4

Great experience! Rich, Todd, and Chris were all great to work with! I’m very happy with my 2022 RDX purchase.

Ka
Review №5

Berto, is amazing. I went to th Audi dealer to trade in my Mercedes and buy my daughter a car. The sales person dismissed me. It was terrible. We are customers too. I went across the street to Acura and left with a new lease on an Acura and a used car for my daughter.Berto took the time to listen and helped me find a great deal and a great SUV for me and car for my daughter. Thank you for talking with me not to or at me.You are great Berto. This is Katie Cullen by the way. This is a default email.

la
Review №6

Gillian Barnes was amazing!! I’m a 27 year old female that had run down my first car that my father had given me. So it was time for me to purchase my first car on my own, and Gillian made my experience comfortable and enjoyable. I would definitely recommend her and the dealership for an easy buying experience.

La
Review №7

Kyle Vonnes, once again did a awesome job with us. Kyle is the best to deal with for New and Used purchase.Thank you again for the great service Kyle.Larry and Patty

Te
Review №8

This is an awesome dealership with awesome people. They treat you like your very special. Arash is a complete gentleman and a pleasure to work with ❤

Ro
Review №9

GO SEE ASHLEE (sales) and CHRIS (financing)!!!We came by the dealership to test drive and compare 2 different vehicles without an appointment. We went inside and was instantly greeted by Ashlee. She was extremely patient as I reluctantly said goodbye to a very reliable truck that my family has owned for 13 yrs. I had no intentions of purchasing that day but the expertise and excellent service we received from Ashlee, as well as Chris, made our decision to purchase easy and smooth. She was on top of everything while we compared the 2 vehicles. If you are trying to decide on a dealership or sales person, this is the place! The customer service is top notch!

Ri
Review №10

Amazing customer service! Chris and Chris did an outstanding job with our car buying experience. I will definitely be back for our future cars and highly recommend to anyone looking. They know how to make customers feel during the process and I can’t be more thankful. Thank you!

Ax
Review №11

So far it has been the best car buying experience I’ve have had.I got a vehicle ordered and received as requested. Deal was completed prior to my visit and I only needed to sign a few papers and done. Sofie and Rich, thanks for the experience.

Ma
Review №12

Richard Morris was outstanding! I drove from Atlanta, GA to Clearwater to get my car, so I was a bit nervous. But, Rich and his team made the whole buying experience so easy pleasant.

Ho
Review №13

Dustin Mullen was my Sales Consultant. I let him know what vehicle I was interested in and he had it test-drive ready when I arrived. When it came to numbers, I told him what it would take to close the deal and he made it happen. An excellent experience. Highly recommend AT LEAST a visit if youre looking to buy.

Su
Review №14

Great experience purchasing my RDX. Richard Morris was professional, courteous, and helpful.He responded to my phone call promptly and ensured a smooth and efficient process. Thanks, Rich!

Ke
Review №15

Our Lease was ending on our TLX. We contacted Crown Acura via email, and Rich Morris, quickly responded about the vehicle. My wife, and I, werent quite sure if we wanted to lease a new vehicle, purchase our existing vehicle, or just get out of the lease all together. Rich took the time to explain all of our options.Given current COVID times, and prices of new and used cars, we decided to purchase our current car. Crown Acura offered us a very fair price to purchase our TLX which was above our lease buyout figure, but in the end we decided to purchase our TLX.Rich never pressured us into any decision which was purely our own. Rich treats people like he wants to be treated. Hes a great person, speaks very highly of his family, very funny, tells great stories, and all around great person to deal with.Financing was a smooth and easy transaction.One final note given the current times we are all experiencing, this dealership was spotless, shining, and the cleanest I have ever experienced! Please contact Rich Morris. You wont have any regrets!

Ro
Review №16

I have bought several cars from Crown Acura . My salesman, Richard Morris, always makes it a stress free transaction. Everyone is great and knowledgeable.

Ja
Review №17

Julien from service is amazing! I have had 2 out of the 6 of my vehicles serviced at this location. I’m confident they are precision team worthy. Warranty work is always a breeze compared to others. And service is top notch. Would definitely recommend!

Mi
Review №18

Crown Acura IS the place to get your next car. Richard Morris is the best. Very helpful, courteous and friendly. Loved my experience! Thank you Crown Acura!

ja
Review №19

Gillian Barnes was my sales consultant, and she helped me find the exact RDX that I wanted while staying super patient throughout the whole process. She was very helpful and kind, as well as Jay Rudio, our finance consultant. This was my first time buying a car, so I had lots of questions and I truly felt like the two of them were genuinely there to help me have the best and easiest experience. It’s been less than two weeks since I drove my new SUV off the lot, and I’ve already roadtripped 3000+ miles across the country! I love everything about my RDX and I’m grateful for my experience at Crown Acura.

Da
Review №20

Great customer service. Really made purchasing a vehicle an easy and effortless process. Alisha Zawada was very attentive and made sure everything was taken care of. Would definently recommend and will be a return customer for sure!

Ca
Review №21

When I first purchased my 07 Acura TL I knew it would be well taken care of through the dealership. It had a few warranty issues that were remedied to my satisfaction and I thought I would stop using the dealer for routine things like oil changes etc. But I soon realized that the service I got at the other shops was not really service. Sure they change your oil but thats it. Its nice to know that Everything has been looked at, filled, adjusted, and checked over when you go to Crown. My wiper fluid is never empty . My tires are never low. If they find something that needs attention they let you know and give you options, not pressure.John Shaw has been my service advisor for many years and several cars. He is honest and treats you like a person not a commission $$.C T Howard Jr94 Legend LS sold2007 TL daily driver2012 TSX sold

Pa
Review №22

Gillian Barnes! Not enough to explain the level of customer service Ms Gillian provided. She is definitely my to go to for my next purchase, kindness, empathy and all that. I dont write reviews, but for this one I had to thanks.Patrick J

Jo
Review №23

Bill and jay were a great help with making my first big purchase, I am so happy and just great ful that I am able to have something reliable, especially for being someone young that can’t afford to waste money on old car repairs, again thank you 🙏

Ke
Review №24

Just purchased a vehicle from Crown Acura. Entire process was enjoyable. Worked with Bill Knopke and Darren Hutchinson. Would highly recommend asking for these 2 and using Crown Acura if you are looking for a vehicle.

Um
Review №25

Called Ashley for information about a car. She helped out. Had all my paperwork ready for me. She was very helpful and patience. I recommend her if you are looking for an Acura. Go see her at crown Acura

Mi
Review №26

Very pleased with courteous and professionalism I received from Bart Bartley. He answered all of my questions about service and pricing and included a detailed print out. He accurately addressed my concern to the service department. Thank you very much for your excellent customer service.

Kr
Review №27

I was in the market for a good reliable car for myself and my children, I didn’t have the best credit but Richard Morris took the time to make sure that a lender was found and I was able to purchase a newer vehicle. Thank you Rich for your excellent customer service and for the time spent on helping me get on the road in my new SUV!!!

Ha
Review №28

I drove 3 hrs from Deland to Clearwater after work to get my wife her RDX. I’m not a big fan of dealerships and would usually not drive even 20 minutes to one unless I absolutely have to. That’s how confident and comfortable Berto got me with the purchase. Arash and Jay Rudio went above and beyond to help wrap up the process and get me out there as quickly as possible.I will definitely refer friends and bring my business there in the future.

Ed
Review №29

Richard Morris and jay were incredibly professional and understanding of my personal needs in what I was looking to get. You hear all these horror stories about people’s experiences at a car dealership and it makes you sort of afraid of stepping into one to do business. Fear not, because crown Acura makes it very easy on their customers and they are there to service you not the other way around. I’m happy with my Nissan and I am definitely referring more business to them.

DU
Review №30

I came here to buy Acura MDX and met the staff member Gillian Barnes who introduced and guided me very warmly and thoughtfully. I also really like your work style fast and professional. I will recommend you to my friends to come here and buy Acura MDX V6, its great. Thank you.

Sa
Review №31

I purchased a 2021 Acura TLX Type S over the weekend. My salesperson, Dustin Mullen, was excellent in every way. This is my first purchase from Crown Acura, but likely not my last. My family has driven Honda/Acura products for 20+ years, and with good reason...great design, great reliability. Thanks Crown Acura and Dustin for the great (painless) buying experience!

Ru
Review №32

After visiting Acura dealers around town I ended up at Crown Acura and met Gary Scott. I was lucky to end up at Crown Acura, Gary was super helpful, we talked about finance vs leasing, shared a couple of personal stories, super friendly.Finally put in a deposit for a new 2022 MDX, Gary was on top if it. He was able to get a predelivery trade, kept me up to date every step of way. Once the car arrived the whole staff at Crown was great and super helpful.I’m new to the Acura family, I am glad I met Gary Scott and ended up at Crown Acura.

ky
Review №33

Gillian Barnes made my car buying experience one to remember. She was patient in answering al my questions, diligent in helping me find a vehicle that fit my wants and needs, and she was quick to follow up with all my questions and concerns. She helped me evaluate all my options and make a decision that I could be happy with. I dont write reviews often, but she is worth it. Thank you so much Gillian and Crown Acura for giving me unmatched service! I highly recommend.

Br
Review №34

Very friendly, knowledgeable, caring staff. Worked swiftly and diligently to get me a new vehicle that fit my needs and desires. Im blessed to have had the opportunity to work with such a great group of people. Thank you Kyle Vonnes, Darren Hutchinson, and Jay for all your amazing help.

ma
Review №35

I had an amazing experience at this dealership. Bill Knopke was very helpful and everyone else I met was amazing. This was my first time buying a car from a dealership and it couldn’t have been better.

K
Review №36

Gary and Jay made my car buying experience more pleasant than what I’ve ever experienced when purchasing with car dealerships. Bottom line…They listened and delivered! So far, I’m happy with my purchase.

Ah
Review №37

I needed to get my oil changed and this location has been booked for a while. I spoke to john and he was able to make something happen and got me in two weeks later. I was running late to my appointment Bc of a car accident and was worried they wouldn’t change my oil. When I arrived late, Logan said he could see what he could do. Fearful that I drove an hour for nothing, Logan was able to get me in and change my oil right before they closed. The customer service here is great and they do their best to take care of you. Def recommend this place for any customer!

pa
Review №38

Wonderful dealership with very helpful and friendly people. Ashlee bent over backwards to help me find the car I wanted. You, too, will be impressed!

Ka
Review №39

Gillian Barnes was awesome! She is vey sweet and not pushy trying to sell a vehicle like what I had experienced in the past with other salesman. Love that she took her time to sit in my car and set up all the features for me so I dont have to do it on my own. I never had that kind of assistant when I bought any cars in the past. She also offered to be available to answer any questions anytime regarding my car if I dont want to read the owner manual. If that is not exceptional service then I dont know what it is. Thank you so much Gillian for your great service and I would definitely recommended her for any future Acura owners.

St
Review №40

Excellent Service! I went in to have the back up cam in my 2019 RDX fixed, Bart Bartley took care of me! He was great. Great attitude, professional. He helped me out with what I needed done, and quickly had me on my way. Acura consistently provides great service. One of the preseason I am a brand loyal customer.

Ja
Review №41

It was a perfect experience as car buying goes, thank you

Ta
Review №42

I would recommend Crown Acura to anyone looking for a great car and a smooth, no hassle transaction. These people are super friendly, and made us feel comfortable from the minute we walked in the door.Thank you Richard and Sophie!

s
Review №43

Crown Acura never disappoints. Always good service. John Shaw is the best. He is responsive and trustworthy when advising on service.

Da
Review №44

John Shaw has been the best service helper I have EVER encountered!! He was so nice and went out of his way to make sure the warranty was going to cover my issue! He was such a pleasure to talk to! He definitely needs a raise! Crown Acura is VERY lucky to have him on their team!

Ja
Review №45

Gillian Barnes and Juanito at Acura are the people you want helping you with your next car experience. I am a repeat customer and know when I come here I don’t have to stress about finding something within my needs. I just tell Gillian my budget and she does all the work to help me meet my goals. Juanito finalizes my contract but he hooked me up even more than my already great deal. You won’t be disappointed with their fantastic customer service!

Ch
Review №46

Gillian Barnes was amazing to deal with! I had an unexpected disaster that left me in need of a vehicle. Gillian was extremely professional, friendly and was able to help me find something within budget, in two days and the car exceeded my expectations!!! Jay Rudio in finance was also very helpful. He walked me through all of my options and I walked away both assured and knowledgeable. Thank you both!

Da
Review №47

5 STARS... Excellent Staff and Service. The Sales and Leasing Consultant, Gillian, was knowledgable, genuine, and made the entire process a really positive experience. Extremely happy with my purchase and Crown Acuras focus on customer service. - Dave

Jo
Review №48

I actually prefer using this service department, however I refuse to buy or service my vehicle here again because this place is the worst about returning calls. At one point there was a manager Daniel Morris who did an amazing job running this place, however since he left customer service leaves much to be desired.

Da
Review №49

I had a fantastic experience here! Ashlee was super helpful, patient and knowledgeable. All the other staff I encountered were very friendly and helpful as well. Love my new RDX! Thanks for everything Ashlee!!

Review №50

The service was so good and it was really fast to. I don’t know much about cars but Logan Lane always helps me to understand what’s going on and he really knows his stuff.

Mo
Review №51

It was a pleasure working with Gillian Barnes for our car purchase at Crown Acura. Before buying the car Gillian and I had communicated over text messages and when got to the dealership she had everything ready for me to pick up the car. I am someone who dreads purchasing cars from delearships because of my past experiences but I was pleasantly surprised at Crown Acura . Thanks Gillian working with you was a pleasure.

Ch
Review №52

I like to thank my a sales agent at Crown Acura, Bill Knopke. I spoke with him over the phone and he scheduled an appointment for me immediately that afternoon and we test drove the new 2022 MDX, and also the 2022 RDX all wheel drive tech package. Bill was very professional, courteous of my time and answered all my questions. I did let him know that I was test driving other cars and would make my decision in the next day or two. Bill was very professional and respected my decision to go with another vehicle at-another dealership. I felt like Bill and his sales manager Greg gave me the best possible deal and pricing on the 2022 RDX. I would recommend Crown Acura along with referring friends and family to Bill Knopke.

gi
Review №53

I would like to start off by saying this is the best dealership I’ve ever been too hands down!! Berto my sale guy was amazing!! He was honest and extremely helpful!! If your looking for a car go see Berto you won’t regret it!! And jay took care of the financing he was also amazing and 100% honest didn’t try to sell up on all this warranty stuff! They got me into my dream car with no problems and I don’t have great credit so the fact that walked out of there with 2021 and everything went smooth says a lot about this dealership!!! Next car my family buys will 100% be here!!’ Thank Berto and jay I appreciate it you guys!!! 🙏

ch
Review №54

We worked with Dustin Mullen to purchase our MDX, he was great to work with. He explained everything about the process in detail prior to leasing the vehicle and was great going through all of the operating features after the purchase. I will also have to say that working with Chris Eaton the finance person made the closing process the best i have ever experienced. He was very pleasant, well prepared for us, explained every detail and we were in and out in record time!!! The whole Crown Acura experience, showroom and facilities were exceptional.

Ka
Review №55

Gary was top notch in helping us squire our Acura MDX!! Professional, courteous, and efficient as well as considerate of our time! We highly recommend Gary and Crown Acura!

Sh
Review №56

Kyle was great to work with. My husband, Chris, doesn’t like having to spend the whole day at a dealer when buying a car so Kyle had everything ready to go and sign as soon as we got there. He had the exact car with all the added features that we requested all ready and detailed for me to drive off. The finance manager was quick to get all the paperwork signed too. Thanks for making it a pleasant a d quick experience.

Li
Review №57

John Shaw is the consummate professional. He is always friendly, professional, courteous and makes you feel like you’re his number one customer.He saved me a lot of money on my last visit and he always gets the job done in a professional manner.Highly recommend this service department and John Shaw.

Ma
Review №58

Julian Bitar from the service department is excellent - we recently scheduled services for both of our Acuras with him and we will only be scheduling with him from now on. He is very personable and explains things so well. Exceeds all expectations and made for a smooth process which we so appreciate when going to the dealership. Highly recommend scheduling service with him!

Al
Review №59

Very friendly and honest people. I like it when people keep their word. Berto was very nice and helpful. Sales processing guy was a little pushy but all was otherwise great. Thank you Crown Acura.

SM
Review №60

I had the best experience at Crown Acura and so happy with my new TLX. Ashlee Proefke was my sales consultant and provided top notch customer service as well as making the car buying process seamless. Not only was she professional and knowledgeable but very personable and easy to talk to. She also took extra time and care to answer my many questions and made me feel at ease with my trade-in decision. And the overall staff was great and super friendly as well - I also met with Chris Eaton in Finance and received top notch customer service there also. Thank you Crown Acura!

Er
Review №61

Julian Bitar is a great service advisor. He takes the time to recap our issues and ensures they are all addressed. We are very impressed at his customer service skills.

PA
Review №62

I needed to trade in 2 vehicles to get one. I tried lots of places before finding CROWN ACURA. They had exactly the vehicle I wanted to purchase and they went above & beyond to be sure all went smoothly!! With much help from Sophie, Greg & Dustin I am now very very happy. THANK YOU CROWN ACURA!!

Me
Review №63

Beto was amazing! I’ve never experienced such a genuine sales man before. He got me a great deal and was able to keep me in my desired price range. Head to Crown Acura and ask for Berto!

Ri
Review №64

Definitely well worth coming to Crown Acura! I’ve had a wonderful experience, especially with the help of Kyle. Helped me with all the needs and wants. If anyone was going to purchase a car this is the location to go to for sure! Also reach out to Kyle as well. He will help you in anything you need!

Ju
Review №65

Kyle Vonnes and the team at Crown Acura are first class. Great experience! Highly recommend to anyone in the market for a new car.

D.
Review №66

5 Stars... Richard Morris and the rest of the staff at Crown Acura were great to work with. I purchased a used car. There were no high pressure sales, no long delays, and a very relaxed atmosphere. I was in/out in minimal time, and the car was meticulous. This is by far the best dealership experience I’ve had to date. It doesn’t hurt to mention that the price of my car was very competitive and the dealer fees were minimal compared to other dealers I’ve been to.

Br
Review №67

The best car buying experience we ever had! Richard Morris, our salesman, and Jay Rubio, our finance manager, were excellent. It was an absolute pleasure buying a car from Crown Acura.

Kr
Review №68

Good buying experience, responsive and timely. Thanks Dustin Mullen for our new ride.

Al
Review №69

After getting the run around shopping for cars in Orlando I decided to make the drive and purchase a car in Clearwater at Crown Acura. I knew from how well I was greeted on the phone and the instant connection I had with my Sales Person Bill Knopke it felt very different from what I had been experiencing in Orlando.I am not a fan of car buying and in today’s current market with car shortages and high demand it was refreshing to find a dealership that was willing to go the extra mile and get me into the car I wanted at what I feel was a fair asking price. For anyone looking for a new car, Crown Acura is one of those rare establishments that makes you feel like a person and not just another number. Thank you to Bill and Team for doing things the right way. I will definitely be back to buy my next car when it’s time.Thanks,Alan

Sa
Review №70

I traded a Mercedes-Benz and returned to Acura. Richard Morris made the process very smooth - much of the work was done over the phone. Now, if I could only switch my brain back to Acura mode. thanks, Rich.

Je
Review №71

Bought my first Acura from Bill Knopke yesterday and received great service! Staff was friendly and facility was very clean. If your in the market for a new or used Acura this is the place. Very happy with my purchase so far!

co
Review №72

Worth the drive from south Sarasota. Gary Scott and Chris in finance made it a extremely pleasant transaction, like how buying a car should be. Ill make a point to refer my friends and family. Love my new wagon.Craig Whitehead

Ji
Review №73

I worked with Gary Scott and he was a total professional. From the test drive to the entire purchase process. He made it smooth and easy. I normally dread going to a car lot and dealing with the sales people, but Gary and the staff I worked with were great. They worked hard and fast to give me what I wanted without any pressure. Best car buying experience I have had in a while thanks to Gary.

Br
Review №74

I want to start by saying. I’m a hard negotiator and rough around the edges when making big purchases. Dustin and Greg were nothing short of perfect to deal with. I came across Florida state to pick up a car exactly as described, with all promises met and then some. What more could I ask for? I’m HARD to please. I left smiling all the way home 🤛

Yo
Review №75

Always have received excellent service from Julian Bitar. He goes the extra mile to make sure you are satisfied with service rendered.

As
Review №76

Kyle was fantastic to work with and made my purchase a very easy one. I love my car and am very excited.

Vi
Review №77

Richard Morris was excellent! He helped us find the right car and the right deal. We would highly recommend anyone looking for an Acura to seek him out and we are sure he will be glad to help. Thanks again Rich, it was a pleasure doing business with you!

An
Review №78

I just leased my 2nd Acura RDX at Crown Acura and, again, the experience was amazing. Back in the day, I used to feel like I HAD to bring a man - my father or husband - with me when shopping for cars because I thought I might be taken advantage of due to my lack of knowledge. Its not like that at any Crown dealership, its super transparent to due a really cool computer system that monitors prices in the entire area. You never feel like youd receive a better deal anywhere else, this is without you having to even negotiate. I love that the sales manager at Crown Acura, Sophie Morris, is a woman. That even makes me more comfortable. Chris Duncanson was my sales consultant and he has been with Crown Acura for more than 15 years he told me, and Sophie has been there that long too. There was another Chris there as well that assisted in the financial paperwork and that was such a pain free efficient process. He was very personable and great with the paperwork. That definitely made me feel comfortable buying an Acura again. Its pretty rare that someone in sales anywhere stays that long unless its a wonderful place to work. Chris is so knowledgeable and I highly recommend asking for him. Sophie came over to meet me as well. I think most people, once they purchase an Acura once, just keep buying Acuras. I always bought Honda CRVs in the past and then the last time, and again this time, switched to the Acura RDX because its basically the same quality, size, but more luxurious. The base model already has things that would be upgrades elsewhere. A lot of safety features. I bought the tech model because I definitely wanted the blind spot indicators. They had great lease offers both the last time I purchased my RDX and this time too. I actually received more than the residual value as a trade in - thats transparent too. You dont need to buy your leased vehicle first, you actually get a trade in value which, with Acuras, is decent because they retain their value. Its a beautiful SUV, a dark gray with an darker brown/black interior. I feel so classy in it : ) I highly recommend Crown Acura to anyone who really wants a top quality vehicle and a very comfortable buying experience.

Ke
Review №79

This dealership was my last hope that there are/were some salespeople with integrity and morals. I took a 2 hr drive to test drive a vehicle. I booked an appointment with Richard Morris (a sweet Brit who loves America) .Upon arrival I was greeted,shown the vehicle, test drove it and loved it. Ok so now starts the BIG show the negotiation!!! Well there is no negotiation.You see Crown Acura prices their vehicles to sell. Believe me I did my homework just like you are going to do. Just stop right now and you wont need to if you come to Crown Acura. Well I left out the part where I already had my own financing through my bank that we have been with for 20 years,we have had many loans through them. Thinking they had given me the best intrest rate for a most loyal customer. I was definitely sure that Crown Acura would not be able to beat it! And they were wasting my time. 20 minutes later and very hangry,I was called back into the office,as sour as I was, and as mad as I wanted to be that they were wasting my time, to my surprise Chris and the staff at Crown Acura were actually able to save me 1% on the deal!!!

An
Review №80

Gary Scott is a professional and GGTK(good guy to know!) he helped us in a different purchase and was respectful and courteous. Go see Gary and he will get you in a car ASAP

Br
Review №81

Berto and Chris really took care of me. Berto from the moment I walked in. Great customer service. Very friendly and helpful.

De
Review №82

I went in last month to lease a 2021 TLX. I had Richard Morris as my sales person. This was my first experience leasing a car on my own. Richard was extremely knowledgeable, helpful and moved the process along swiftly. He did not try to upsell me nor did he take advantage of the fact that this was my first time leasing. Richard got me an awesome deal and it was by far the best experience I have had at a dealership.

La
Review №83

Gary Scott is a man that not only enjoys what he does- but goes out of his way to make the experience of buying a car a good one. Professional and courteous salespeople at this dealership. Not only knowledgeable about the cars he sells, but He spent time explaining and going over all aspects of the vehicle.

Re
Review №84

Julian Bitar is very helpful, great sales man and awesome customer service…

To
Review №85

I was very fortunate to stumble upon Eric Westermeyer. I say that because there were a bunch of texts primarily about an MDX they offered that I wanted pricing and features, etc. He is pleasant and got all my questions, offers answered very promptly. Truly a good guy and not the typical car salesman antics. The consumer is out numbered when buying from a franchised dealer. I think I got a good deal for these times and I know I owe that to Eric. Icing on the cake was he delivered it! I had never seen in person or driven it. No complaints, it was just as he presented it. Eric is a rare gentleman in the car business!

ke
Review №86

Absolutely the best car buying experience Ive had in all my life! Gillian Barnes is one top-notch pro at making you feel comfortable buying a car because she got to know us right away and helped guide us to the right decision. And Kyle Vonnes was right there to back her up with information or support. Gillian didnt skip a beat (or a detail) when it came time to wrap up paperwork with Chris Eaton. Gillian took care of the little things like having the proper bolts to mount the license plate or setting up bluetooth, while Chris had all the paperwork ready in perfect order to make our experience great. WE actually did not intend to buy a car that day, but it was a no-brainer with your crew. Theyre terrific! Thanks. Kerry Jarvis and Donald Rogers

mi
Review №87

Awesome experience with everyone involved. Everyone was kind, professional & very accommodating. My salesperson was Eric Westermeyer, He did everything he promised as well as his communication throughout the entire process was flawless.

Ka
Review №88

Dawahn was great not pushy and knowledgeable. He was quick to respond even on his day off. I would recommend him to family and friends

Ma
Review №89

Initially I had a hard time getting through the call center to a live person. A voicemail left for the service advisors was never returned. However, the next day I called back and couldnt be happier that I chose to work with Crown instead of Acura in Tampa. Julian the advisor was on top of his game! Kept me informed, addressed all of my concerns, followed up like he said he would and made the experience wondeful!! He was personable and knowledgeable- I was very pleased with his customer service and while I hope to not have to bring my car back for service, I would be happy to work with him in the future! I also had the pleasure of working with Rich in sales as I looked into upgrading my car. Rich was incredible kind and took the time to show me features on my current acura that I didnt know existed. He was also incredibly personable and great to work with. All around the sales and service guys were wondeful!! Thank you Julian and Rich!!

an
Review №90

My mother and I had a wonderful experience buying her a Certified Pre Owned TLX. Our salesman Dustin was extremely knowledgeable of the vehicle and helped secure a fantastic deal!We had a minor rattling issue that was noticed on rougher roads. Logan and the rest of the service team listened to our complaint and happily fixed the issue quickly, and now everything is good as new!For a great car buying experience come visit Crown Acura!

Pa
Review №91

We came across this dealership online by accident. Just comparing the car model we decided on, on different sites. I noticed that the reviews were all over 4 stars. My wife and I decided that we were going to give it a shot and go to the dealership.. That was the best decision EVER!!! They were super nice and there was no pressure which it surprised me!! This was a very pleasant experience and the salesman that helped me, Berto Berrios, couldnt be any nicer! We are happy with our decision on the car and where we bought it from, thank you CROWN ACURA Clearwater!!!!

Ma
Review №92

Really good people here, wanna help put you in the car that you want for a price that works for both parties! Thanks Kyle

Mi
Review №93

Eric was great to work with - superior service and responsiveness. Very happy with my new RDX - highly recommend working with Eric at Crown Acura.

Ti
Review №94

Gillian is amazing!!! She made the usual high pressure car buying experience so easy and actually enjoyable! Everyone is so nice and made us feel so comfortable. No one was standing around waiting to pounce on you like most dealerships. It was really so refreshing to buy a car here !

Cl
Review №95

After a terrible experience at a Lakeland dealership, I had my faith restored at Crown Acura. I was referred by a friend, Larry Jopek, to visit this dealership and I purchased my car on the same day from Richard Morris. He was absolutely terrific to deal with and made the process hassle-free and actually enjoyable. He was professional, charming and knowledgeable. Five stars for this dealership and Richard.

Bi
Review №96

Just bought a used MDX. The whole experience was great from sales to financing and out the door. Definitely will recommend to friends and family. My sales associate Dawaun was awesome. Very knowledgeable and a good listener.

Ni
Review №97

Kyle Vonnes was very helpful, and went out of his way to give me a quick and enjoyable experience. Jay Rudio handled my paperwork very quickly, and had me out the door before the car was even detailed.

Ti
Review №98

Gillian Barnes was so helpful and she made my experience such a positive one!

Jo
Review №99

Great experience and communication - from my first internet inquiry to the minute we walked in the door, through the test drive and all the way through financing. Dawuan was extremely knowledgeable about the different packages and his selling style was what all dealerships should model to improve the customer experience. Our finance manager was great too, quick to review options, secure financing at a good rate. Clearly a well run dealership who values their people, and their people in return make for a great customer experience.

Al
Review №100

The absolute best car buying experience we have had! We live in another city but it was worth the drive, for sure!

Information
100 Photos
100 Comments
4.9 Rating
  • Address:18911 US Hwy 19 N, Clearwater, FL 33764, United States
  • Site:http://crownacura.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_sales&utm_content=website_button
  • Phone:+1 888-642-5567
Categories
  • Acura dealer
  • Car accessories store
  • Car dealer
  • Car factory
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:Closed
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Similar organizations