Julie was phenomenal! She handled the whole store with ease my herself! She is definitely a valued employee! Took care of everyone who came in and didnt turn anyone away unlike my experience at the fort Harrison att! I went there first and the vibe was not welcoming and it is significantly closer to my hiuse but Julie on 19 had 3 people in the store and still welcomed me in and multitasked to get my phone activated while handling everyone else in a timely manner

Louis our sales representative was very thorough very knowledgeable courteous and took the time to help us make the right decisions on what phones and what plans we needed. He worked with us to get exactly what we wanted at the price we wanted. The store is clean plenty of options definitely recommend this location if youre looking for a new phone or new service.

We had the best service we have ever received from ATT at this location! We have been with ATT over 12 years and Luis was amazing! I can’t recommend this store highly enough!

Wonderful service. Feel BLESSED!

Bought an iPhone 12. Gave my son, Austin, TX my old one. We were lucky to get Luciano as our customer service rep. He took good care of us.

In early have to wait forever when you go in these doors cuz theyre understaffed the service is horrible as far as the text messaging goes there is frequently text messages that I do not receive it all and I know for a fact that people sent them because they showed me this totally screws up your life and ruins relationships when youre not responding to text messages because most people assume that any phone company has a reliable text service needs text service is not reliable at all through AT&T its horrible theres usually people ahead of you and you have to wait because theyre understaffed and it can take a long time for the clerk to work with the person ahead of you or persons ahead of you horrible horrible

Caleb offered a tremendous experience! Polite and very helpful.

Luc is awesome. Very knowledgeable, great service.

Caleb was a tremendous help! He got me out of a big bind and was kind and helpful when other stores wouldnt give me the time of day.

I had already been to another store the day before. They didnt fix the problem. I walked into this store and was immediately helped. They were able to fix my issue in 5 minutes. Thank you for being so friendly. I will definitely use this store from now on even thought it is not the closest to my house.

Kaleb was really helpful. Handled everything I needed. Really good service

I roll with tmobileBut Ive heard good things

Alex was absolutely amazing. He is so professional and courteous and got everything done for us so smoothly! Can’t give him enough raise he is a star employee and wonderful representative for the company!

I went to this store because I could not make or receive calls from my phone even when showing three and four bars. In this time of coved-19, I was surprised that the representative was not wearing a mask. He informed me that he was never asked to wear a mask. The store was clean. He was polite. My phone worked perfectly in the store. He sanitized his hands after he helped me. Evidently, I have a coverage problem. A tower was damaged during a hurricane last year. This I knew, last year, I upgraded my phone after months of inadequate coverage. My new smart phone worked well until one week ago I could not make or receive calls again. Ridiculous

I came in for a new phone and Luciano helped me. He was extremely kind, knowledgeable and proficient. Thank you once again for helping me!

I needed to upgrade my phone and Alex Dye was extremely helpful and polite. If you are not very experienced with upgrading your phone and how it all works then I recommend that you speak with Alex. He walked me through the whole process and was very patient!!!Thank you Alex :)

Caleb was a big help and would highly recommend this location!

Received wonderful assistance from the AT&T employee

Extremely slow service. I wish I didnt wait and run to other at&t authorized service center.

Went in and was helped by Caleb. Was surprised with his patience and helpfulness. He was amazing especially during these trting times

I placed an order almost a week ago with one of his advisors from his store I made all the respective payments and I do not know anything about my package, they do not respond to the messages that I leave to know about my package and I am still pending if you could help me with Please, I even asked for my refund and nothing to respond

Alex is a FIND! Someone who cares, someone knowledgeable, someone who finds REAL SOLUTIONS. My personal support. Great Guy!!

Alex was awesome...so friendly and helpful...couldn’t of asked for anyone better😊👍

Great store, would recommend 10/10, willing to work even during quarantine

I went to this store and I am very happy with the attention and service by Caleb. EXCELLENT PERSON. I HIGHLY RECOMMEND THIS STORE

Had an amazing experience today with Luciano and Caleb. They were professional and super attuned to my needs and even helped me save money and I couldnt be happier from start to finish was the most pleasant experience I could ask for! im not sure who will see this but make sure to pay these men to keep them on board!!!

After not being able to get help from the Main street store. I came to this location and was greeted by the manger Caleb, and I am so thankful I came here. I was having trouble with my old Iphone and he went out of his way to help me and even get me a new phone and save me money and was able to get all my photos over. One of best experiences I have ever had, i would HIGHLY recommend this location. While I was in I saw the other representatives work with customers and it shows Caleb teaches his team to treat everyone with respect and help them.

Thank you Julie for setting me up.

Excellent customer service and assistance. went in to upgrade my deaf sons i phone. ended up with a far more cost effective plan & the new phone for less that original plan! they even suggested using my AAA membership for additional discount on monthly bill going to family plan giving him more GB for his video chats etc. a perfect experience.

I was greeted as soon as I walked in the door. Both associates was very nice and helpful to my needs. Max really took his time to understand exactly what I needed and was able to help me. I left a very a very happy and satisfied customer....

Julie and the manager were incredible! No really, exceptional! They took time to answer all my questions and transfer data for me. Unlike the corporate store, who after a few minutes pushes the representative helping to move on and takes their place. On top of that they pushed Direct TV or other products. I will be telling all the people I know about the store in Clearwater on Drew and 19.

Went in with my wife today and we were helped by Looch and Caleb. Was a flawless experience. Highly recommend these two young men.

Worst customer service ever! Sold unneeded phone. They changed my plan. My bill went up $110.00. Wont answer phone calls. Going to try corporate store to resolve my problems. Dont go here!

Great service.

Was helped by Caleb, hes very kind and courteous and took a lot of time to make everything right for me! Really nice experience any time I have been.

Been to most of the stores in the area, and this is by far the best and most helpful! Would highly recommend anyone come here!

Came in with an issue with my phone and Caleb was able to help me out and get me set up on my new phone. Very pleased!!!

Dont buy from them they will lie to you

Got help today from Caleb, he was very sweet and patient and exceeded my needs and took great care of me. He should get a raise!

I am overjoyed with the experience I have received today. I was having a bad day because my phone was ran over and i use it for all my medical appointments, Caleb helped me out ad went above and beyond was able to get me a new device and got all of my info and appointments back in! This ma needs a raise or something, true gentleman.

We dealt with Issac (via phone) Caleb (store manager) -we called in the AM spoke to Caleb, advised needed rep to contact us ASAP - within 1 hour Issac contacted us via phone. Advised him of our situation and that matter was URGENT and must be HANDLED TODAY. Issac explained a few options and apologized, unavailable today but store Manager would PERSONALLY HANDLE THIS FOR US.We set appt. to arrive @ store 3:30pmCALEB WAS READY AND WAITING FOR US!we had to completely switch from another carrier AND from Samsung phones to I-phones!all in, arrived 3:30pm - 100% complete - 6pmnot only did they meet our expectations, made us feel welcomed, comfortable with our switch, and transferred EVERYTHING they possibly could

This store is great! A bunch of professional, fun, and knowledgeable staff! Friendly Greet at the door and from there it only got better. Mike, Nelson, Curtis, Luis, and Carlos, big kudos for your above and beyond customer service.There is a push now that ATT owns Direct TV (we didn’t know that). We have been spectrum customers for over 20 years, so scared to switch, but they carefully demonstrated the product in the store and talked about the features, and technology enhancements that direct has made in the last several years and now that ATT owns them, we trusted our decision to switch as we have been with ATT for 20 years too.The owner of the store made a personal phone call to ensure our install had went well and to extend a welcome to call if we had any concerns, or questions. Now that is above and beyond service. Go see them, you won’t be sorry.BTW our install was flawless a very experienced technician helped us get started with our new line up.Thanks again for a great experience. We looks forward to our next upgrade!The Wilson’s

Caleb and Jason are the greatest. I visited the store on 11/30/18 and walked away with every question answered, a major problem solved, and the merchandise I needed. I am VERY satisfied and highly recommend this location and Caleb or Jason!For three days I experienced technical issues with transferring data from one Samsung android phone to another. It appeared that much of my information was lost and the SD card was corrupt, which was very frustrating. However, Jason @ the AT&T store saved the day. With the patience of Job, extraordinary customer service and technical support expertise, he went above and beyond the call of duty to throughly answer every question, fix the problem, and instruct me to the point where I will be able to resolve future issues on my own. I am so grateful to him and highly recommend this location and Jason.

Had some issues with my phone and came in and was helped out by the manager Caleb, he was helpful and professional I will be back for sure!

Incredibly quick and helpful! I brought in a new phone that was not getting cell service or internet (and wasnt even bought from AT&T) and they fixed the issue in less than 10 minutes.

Came in very upset, and Caleb helped me out and I left a happy man! Amazing customer service!

Had a great time with looch today! He was so helpful.

Horrible customer service. I was lied to by one of the employees who then charged me for something he should not of and then told me he would not refund it. I then had to take more time out of my day after already patiently waiting to be helped in store for an hour to call at&t customer service to get my refund and they told me there was no reason that the employee was not able to give me my refund in store

Caleb at this store was absolutely fabulous. He knew what he was doing and handled everything that I needed. He is a gem.

Always go above and beyond to help me, I love this store!

I would not go to this store. I came in on 9/25 and met with Alexander to do the buy one iPhone xs Max and add a new line to my account to receive $700 off the purchase of a second iPhone xs Max. Despite being what would’ve been a pretty good commission, he asked me to leave (it was about 7:40pm but we got held up at dinner) because he just shut his drawer down a few minutes prior and couldn’t reopen it to complete a sale. He asked me to come back Friday or Saturday because he was off Thursday and I wasn’t available on Wednesday. I come back on Saturday and the promotion that we discussed and he priced out for me ended as of 9/25. In order to upgrade my device, the promotion now requires internet service or directtv service. Internet is not available in my area and I have too many trees on my lot for direct tv. He bold faced lied to me when he knew the promotion was over and tried to get me to come back for a different promotion, truth be told, that would get him a greater commission.

Caleb is the best around! He always has a solution for our problems and always tries to save us money! True expert!

Amazing service, very friendly Im out of town so it was a fast and great experience .

Max was so helpful with my daughter and getting set up getting our new AT&T phones. He is the best.

Awesome customer service. Hooked me up with some awesome DirecTV service and got me a sweet deal on my iPhones and iPads

The people at this AT&T store went out of there way to stay open and help me transfer my phone, great service and will most definitely be coming back for all of my cell phone needs!

Got help from caleb he was top notch.

Every time in last few years Im getting very good service at this shop from several different people - thank you guys for your business! :) will come again and again ;)

Very nice lady in this store! Thanks 😀

Looch and caleb are always super helpful!

Horrible customer service when I came into the front office today. The guy was Unprofessional!! Taking my business else where!

Good service but can be very long wait times.

Every time I visit this store has been helpful.

Everyone in this store is nice except this girl name ivana she is horrible i couldnt stand her the way she was treating her employee and the she acted was horrible she is rude i cant believe they have her as an employee/manager. and im not the first person complaining about her. i know some people that know her from when she use to work at best buy and let me tell you something they are not satisfied with this girl. she is rude and never really worked at best buy she use to go basically to hang out from what i heard. i will be telling people that she works in this store and not to go there because of her. i will rather go to the best buy across the street from this store than here. she smell and look like she on crack. every time i walk in to the store she is always jumpy and just never stays still.

WORST CUSTOMER SERVICE EVER. We were greeted and attended in the worst and atrocious way ever. In the last 7 years that my family has been with AT&T, we have never received such horrible customer service. The young man (named Jaunte or Daunte) had the worst attitude ever. It really makes us reconsider being with them, knowing that their sales reps are very rude and apparently really dont care at all about providing good customer service at all.

Only 1 employee working. Pathetic.

I worked with caleb and I was blown away, I had some issues I had to delete with and he had a I can do attitude and fixed everything. Wont go anywhere else!!!

The most excellent of service.

Came here after going to another local store in hopes I could get an issue resolved. Was helped by the manager and was surprised how much he did just to help me out. Will be my go to store from now on!

The staff is very helpful

She was very helpful and friendly.

Great service, quick and effecient.

The team here is cream of the crop! Caleb is always there for us and has helped us so much!

Because they said they would keep the same prize money for Bill and they increased it

My go to location! Caleb and looch have always been here to help me with all my problems and have helped me save money on top of that ! They really care about the customers!

No pressure, great experience from the manager he was kind and patient.

Rude staff

Fast and friendly, the manager Caleb was awesome!

Very racist. They told me I couldnt use my capital one credit because it wasnt a major credit card.

Great experience from Caleb and crew.

Amazing experience at this location.

Went to a cooperate store in the area and was given a terrible experience. Came in and saw Caleb and he far exceeded my needs and helped me with all my needs, will be back!!

Bad customer service from employees.

Extremely helpful and complete.

Worst sevice ever specially from management

Wait but got help that was needed.

Friendly service, helpful.

Expensive terrible service

Very helpful staff

Over 2 hours in store and they still couldnt help me

Great and fast service

Amazing experience!

Very helpful

Amazing customer service!!!

Good service

Ok

Ok deals

Great place!

Great

They are awesome