Whoever was the white pharmacist today at this location was very rude and nasty im bad pain they claimed they’d didn’t have my prescription then claimed they found it then said I have to pay for it cause it went through my Insurance already cause I got it transferred to another location cause they were closed to this location just rude and never will be back

Its a very busy pharmacy. The young lady that helped me was patient and professional. Thank you for your kindness.

Manager Jay is a total Douchelord !!!

Im in there almost every day. They are professional most of the time. Sometimes I think some of them dont know how to talk to people but its cool. Store us always clean.

Every time I go here there is at least a 20 minute wait in the pharmacy drive through even if theres just 1 or 2 cars ahead of me. I just shut off my car and accept my fate. Also last time I was there the pharmacist forgot to give me my card back and when I rang the phone she just said wait please and hung up.

Horrible curbside experience, go to another Walgreens very unprofessional and lazy staff

I just use the pharmacy part of the store, so I’m giving 5-stars for that. Everything else they carry can be had elsewhere for much less. Also, their medication prices tend to be high if you don’t have insurance coverage.For me they consistently go the extra mile. Usually if there’s a problem it’s with my insurance and not with the pharmacy.Here are a few tips to great service from the pharmacy:1. Assuming they take your insurance, make this your “go to” pharmacy. They have relatively low employee turnover in the pharmacy dept and they get to know their regulars.2. Be polite. If someone screwed up they might be having a bad day or they’re new. Ask for someone else you know. Thank them if they did a decent job; that goes a long way to getting good service the next time.3. Don’t use the drive-through if you can avoid it. (I know this is difficult if you have young children in the car or it’s difficult to get in and out.). If you have to continue to use the drive-through, ask what you can do to help them provide better service.4. If you have to use the drive through and there’s nothing you can do to make things simpler, ask them if there’s a better drive-through or a better time to use the drive-through.

Horrible! Never shop on north side and won’t again. The Shaker Heights store’s staff is so professional and pleasant. I’m only speaking of one cashier. Rude! Walked there were two lines. People in both. Get a clue. We don’t all work at your WG. Instead of accusing customer of cutting line just speak in a less ignorant manner that there is one line not two. You, my dear are void of personality. You’re lucky that anyone hired you.

I love going to this Walgreens. Its very clean, the staff is very welcoming and is always pleased to answer questions and direct me to the product I am looking for. Also I love their brand diapers. Theres rarely a line and I am usually quickly done with my shopping.

The staff is very friendly & quick in the Store and in the pharmacy. You get no complaints out of me!

I really like this location, and I live near both the Lee-Harvard and Maple Heights stores. The young lady cashier is very friendly. The manager is also very friendly and helpful as well. I will continue to patronize this location.

What a fabulous experience I had at 7:30 am today. I walked in Walgreens and was greeted by a smiling face and a good morning. Then when checking out this same friendly and extremely professional Walgreen employee assisted me with my purchase, she asked if I had a Walgreens Reward card and then proceeded to explain with great enthusiasim about the program and what great benefits in reward it would be for customers. She was terrific! I found out her name is Erica. Walgreens, Erica is a true GEM...so rare in the world of retail. Keep up the great work Erica, I will be back, again and again....:-)

I went here to get a wrist splint and tried various ones on to get the right fit. I was abruptly stopped by an unpleasant employee who told me that I couldn’t try them on because I will damage the item and they can’t make money (even though I had one to return that I already tried on at home) . She told me that I had to purchase the item, and if it didn’t fit, to bring it back. Being that I was already there to return an item that wasn’t the right fit, I didn’t want to come back a third time for the same reason. I don’t know if this is store policy or her personal preference, but either way it’s a bad business model and they lost money by me not shopping in their store, not from “damaging” their merchandise trying to find the right fit.

Phones are down today? Switching to CVS!

Every time I went in there they usually have food that is expired. I can speak from personal experience bc I worked here. Every time I asked the manager to check expiration dates theyd always give me other tasks to do. When I was finally able to check expiration dates, there are things that were months or even years past expiration date. Theyre also very quick to profile people that look a little different. The asm at the time (Jake) made numerous inappropriate remarks about people of color.

The girls there are amazing. They learn your name and what you need. Very helpful

I couldnt pick up a Western Union here to save my life! But as soon as I go to the Giant Eagle next door I have no issues whatsoever! THANKS GIANT EAGLE!

Best pharmacy in city lots of sale bargains too.

Worst Walgreens ever! Never seen such rude manager before!

Lott is HOTT

Quick, attentive service in the pharmacy.

Best store! Best pharmacy!

Sat in the pharmacy drive-thru for 15 minutes. Staff very rude!

Worst Walgreens ever... the store management and the pharmacy

They are the best.