Theres nothing really unusual about this particular store hell its an hair store. The people are nice always talkative and always willing to help. But, overpriced no really theyre overpriced!! some hair stores or whatever you may need besides hair theyre usually reasonable not this one but to each its own you can see for yourself. Also they sell clothes, mask, really they sell everything they will sometime work with you if you find something on Amazon, they will try and work with you like Tony did for me he was helpful!! even gave me a discount when I show him what I found on another site. The reason they have two stars is because its hot very hot inside the store and two everything is too tight to close the owls its just congested in the back where the wigs are oh my god you need a air conditioner literally exclamation But other than that you would not be disappointed in the wigs that they have Have a lot to offer updated wigs. Thats why they only got two stars you have to keep the customers happy and not overheat them.
We recently discovered this beauty supply store. This place always has everything we need. There is a wide selection and always someone there to help. The ladies that work there always offer useful suggestions to help my daughters who dont always know what they need.
Lol! Gave me good deal on wig. I think he is the manager he is a character hes funny and engaging good customer service. Hes got my business slways.
My first visit. Large selection of choices. Employees nice.
The hair supply store I normally go to was close my hair appointment was at 9 this hair supply store open at 830 I appreciate it because I didnt want to be late to my appointment and they were nice and the store was clean
Friendly yes.Funny on Instagram yes.Great sales yes.But when it came to honoring a sale that was still being advertised on their IG page as being active for that day, they did NOT honor it.- This was after I confirmed the sale was on the items I was purchasing, with 2 employees on the floor. I confirmed with those employees that it was STILL currently happening but when I took it to the register it was a different story.-I even referenced the last employee I spoke with who was helping me minutes before walking to the register. The male cashier still said there was NO sale anymore.-I referenced the post on IG as well, stating the sale was still on. Still told NO.All in all, this store has a large selection, not necessarily competitively priced for all their items though. The selection is impressive yes but for the bait n switch tactic that brought me into the store, I cant rate this higher.#TiaTriedIt
They were quite helpful and they stayed open late
They make u happy not nappy
Busy but staff was not at all rude. I would visit again with my daughter.
Always have what I need! Great staff!
Guy over charged me for some hair and once I comforted him about it he change price on it. I guess he didnt know I could count tax on each dollar. I will no longer will go here. Ive found another great store to get my items from.
I love it !!!! All kinds of stuff hairMake upA few clothing items that I wouldnt wear tooBut its so much, youll have fun here
The store is very accommodating! But sometimes they charge more on the register bumping up prices by charging extra tax to alot of the ladies that spend there hard earned money there...its a problem 😕 they feel no one knows this practice is taking place and we do! Its discussed in the community
I like this store I luv Tony!
Always love and joy when walk in good service
Overcharged me and I didn’t pay any attention to it. But 96.00 was ridiculous for a few little items! Watch them at the registers they will jack the price up on you.
One of my favorite hair stores, they have everything
They over charge me . Ladies get your receipt! They will charge you a extra 5 10 dollars for your items!!
Wow Amazine storeI Like it, I found everything I want it,
Stores always stocked would recommend.
Friendly staff reasonable prices and the place was very clean.
They had the color hair I wanted but it was a shorter length I still bought it.
Nice beauty supplies
They are not bad
Please enforce the mask policy. Wouldve gave 5 stars.
They helped me find everything I needed.
Always find what I need and want
The best colors for crochet hair. Its my favorite place now.
Older Male cashier has a bad attitude, this was my first and last visit to this place. I saw this place on Instagram and thought it was good place to go. I dont know what happened before me but the older cashier was rude and rushing me. I was so ready to tell everyone about this store. Now I will never step foot in this place again. 0 stars
They always have whatever my wife and daughter needs for their hair. And best prices around too.
They have everything and honestly being this store is in Cleveland would not even expect it
The owner and staff are extremely awesome. This store also has the best price ever.
Owners, Cashiers were very courteous and professional. Great deals and following safety precautions!
The best hair store
They have EVERYTHING! Love this place!
Changed it from 3 to 4; service has improved ;)
I have 3 stars because some of the workers are kinda ratchet and no one had masks on at the registers. But they have a nice selection, very helpful, they sell adult and children masks, and they have decent prices.
Alrite
I love tony
Great place
Very good quality and quantity of hair selections 💇
They make up they on prices!
I had a wonderful experience at this store. The woman who helped us was so patient and helpful! And the prices were great! Thank you so much!
Best Hair store Ever
Went to buy the buy bne get two free onyx hair. The 18 inch is $99.99. the other two were free. The cap, needle, glue, and thread supposed to be free. I asked for an extra cap. That was $1. After taxes I should have only been charged $109 and some change. But I got charged $112. I called and he tried to say oh you have to pay for the glue, and oh the extra cap cost more. All in all I learned my lesson and will not shop there again because I feel taken advantage of.
Had what I wanted
I am so grateful for the help I got while shopping here. The vibe here was cool and the owners seem to know their customers, joking and laughing with them. I wish I got the name of the young lady who helped me. She was great and so helpful! Thank you for such a positive experience!!!
Love this place
Really nice workers
The price is reasonable and they have a large selection of wigs and hair that is up to date
Didnt have what I was looking
I LOVE THEM.....AND THEY LOVE MS DEE......MERRY CHRISTMAS!!!!! 💋 ❤
Nice place!
Great customer service!!
I was greeted when I walked in. Someone showed me to my product when I couldnt find it. And my checkout was quick. All pluses
My go to beauty supply store! They have a great selection and awesome customer service. Tony is awesome and the girls are very helpful. They have great deals and frequent specials on items. Definitely recommend
Love this hair store! They get a nice portion of my paycheck for my girls and I lol. Always friendly and most of the time give us a discount for being frequent customers
A really good store, they have a great selection for everything. The workers there are very nice and respectful, they keep the store clean and they’re organized. The store manager Tony is a really nice man. I’d definitely come back again!!!
Its a big store with a huge variety.
One of my favorite local bss. Always clean, nice and helpful workers, all kinds of deals. I can always find what Im looking for in here.
Love to see people get things what they want be safe
Young lady was not helpful when I asked for assistance.
The best prices in town. The store manager Tony is the best ever, and the workers are very helpful. The store is very neat and well organized I would recommend everyone to purchase their hair products from there. And they have very good deals
The owners are always nice and the staff are helpful and friendly
Very clean snd cheap store. The workers and bosses are very nice and helpful. They always have discounts. Their prices are very reasonable and they keep true to their words. I recommend everyone buy their stuff from here. No where beats this store. Keep up the good work. And the manager tony is nice and helpful. I love tony.
They always have what I need for a reasonable price
Good variety of products.
I love this store !!!😀
Wonderful! A young lady named Jessica is really good for suggesting the right type of style of wigs in case you need help. Shes very nice and patient too.
Love the selection and prices wide range of everything you need
Always have what you need. Prices could be a bit lower. I wish the owners wouldnt start talking in their native language while checking you out.
The best hair store and the biggest in town ever made my life better they super nice I love Tony
The girls were really helpful and nice to talk to. I always get good service when I go into this store. They have a variety of wigs and hair to choose from...I am definitely a weave connoisseur so this is nice.
This place is awesome. So many things to buy. They have everything you need.
None of the owners or workers wear face masks. Customers arent required to either.
If you want a decent shopping experience GO EARLY. Otherwise, its hoodrat central. They expanded the back to have a lot more braiding hair/styles, which is a plus.
Dont like the service the owner is very rude... everyone doesnt steal dont like the treatment will not be back and I will be reporting them..
Helpful attendeants,owner is harmlessly flirtatious and funny,prices are pretty good.Bussiness hours are convenient.
Great customer service and very helpful
Theyve got literally everything!
Nice and well stockedAnd employees very friendly 😊
I was so excited about the deals and cute IG POST but the quality of the hair be HORRIBLE, even the Onyx ☹️ like waLking around with a whole bird nest on MY head 😔😂fml
Higher than the other hair stores but god quality stuff. All the full size products for natural hair and cute accessories
It’s very good store they are so friendly
The help was wonderful
Always have what you need. Knowledgable, respectful, patient staff.
Nice buy one get one deals and customer service
Tony is a little higher than most Hair stores.
Shaker has way too much stuff in there, not to have anything I was looking for. A whole bunch of random nothing, no black eyeshadow, no regular Ampro clear gel, not enough selection of Grey hair, but the girl Sabrina was cool. Longwood beauty here I come!
This beauty store is great always fully stocked, staff is always helpful, greets you when you enter, as for the prices there okay and there wigs are so cute
People seem nice they let my 3 year old use their employees only restroom. Only thing is I Googled black owned beauty supply and they came up. I drove up from Akron they are clearly not black owned but they seem just fine.
Good hair store They stay open late and always has done kind of good sale on hair people actually use I love em I refer people to them everytime
This place has hair clippers and before I purchased them I asked what the return policy was and there isnt any on electronics unopened or not!
WOULD NEVER STEP FOOT IN THIS EXTREMELY UNPROFESSIONAL .... UNKNOWLEDGABLE STORE AGAIN.... AFTER THE OWNER LOCKED ME IN THE STORE AND ACCUSED ME OF STEALING .He even had the nerve to “show” me on video and it was clearly my cell phone that I was putting back in my purse . The associates who worked there didn’t even know what hair toner was, said they never heard of it. I have filed a complaint with the better business bureau. I do believe this is the same crappy store that was once at shaker square . Also went to fourth district!!!
Have everything you need
Girl that does lashes is rude and she purposely avoided me when manager asked if she was available to do my lashes! Also Arab guys who work there are unprofessional and rude at times so I dont go anymore!