This company has excellent customer service. Ron, the technician I spoke to on the phone, was extremely helpful and informative.

I needed a key with a chip in it made for a new vehicle, went to a few places cuz this place was closed on SAT. but ended up waiting for this place to open... Best place for car keys hands down... FR FR

Needed a lock, used them over 25 years ago and got great results same this time.

Not busy very welcoming came to my assistance for service told me price for my key for my Auto checked key to make sure it worked, fast and accurate service for me, very pleased with service.

Great service!!! From the office to jamie on site!! Top notch.. Great service!!!

Absolutely the best price in town on chipped key copies!! Extremely fast and knowledgeable!! Would def recommend!

Thanks for the quick and friendly service.

Quick and friendly. Job was done with in an hour of the call to them.

Had a rare key blank for my Bantam Trailer door lock. Excellent service and top notch professional skills. A+

Always have what I need.Fast service...

Guy lacked personality but cut my keys to perfection.

They was to costly, didnt use them.

It was great good service

Nice staff and good service

Very knowledgeable and fairly priced. Never tries to upsell.

There a great group of people and always a pleasure to work with

Just bought a house where I now have an office and run a business out of and I had locks and keys everywhere. I had no idea what I was doing, and then Southgate comes along and calmed my nerves. I felt catered to and educated. 10/10. Will use again as I expand.

Very good service

Excellent prices, great quality and a trustworthy staff. Would highly recommend.

Absolutely great service. Will be here again

Great staff

I needed an additional key for my Ford F-150 it has a special security key fob. I took it up to Southgate locks and they did a fantastic job within less than 10 minutes I had a working spare key for my truck and the price was cheaper than other places I called around for. I would definitely recommend this place if youre needing a good locksmith.

Great Company! They do awesome work, always a joy to work with! - Reliable Snowplowing Specialists

I’m so happy! Got me key and remote. Good man!

I went on a Saturday morning the sign said 9a-1p waited until about, 915a store still was opened, tried calling no answer ☹️

Did a good job

Love it. Fast. I ordered a car remote. It came back.in a week. Great customer service

I needed my door closer replaced. My friend Jeff Moss who works at Southgate Key stated your firm does that. Dustin installed the door closer the same day in 30 minutes at a reasonable price. Service was A+++. You have great employees who truly CARE in Jeff and Dustin!

I work for a management company and I have several different properties that I used this company for. Theyre very reliable and professional. I have worked with this company for the last six years and never had a problem. I highly recommend them.

Excellent service!

What an amazing service provider!! Southgate has always responded quickly and always does impeccable work at a great price! I always use them for any security needs I have at Diamonds Direct Cleveland. Thank you Southgate!!

My mom liked the place. Says this is where shell take her business and let others who need keys made

I came home several days ago from a trip to discover that my suitcase had been locked by my airline. (I wasnt even aware that, on the side of the suitcase, there is indeed a lock. I always leave the zippers at the top of the suitcase and it looks like the airline must have moved the zippers down to the side of the suitcase and placed them into the lock. I didnt even check the bag so must have happened when I left the bag planeside prior to boarding.) I called this locksmith and the person I spoke to on the phone was very nice and said he could help me. I stopped by soon after and, within several minutes, they had unlocked my suitcase for me. The people who work here are very pleasant and very helpful. If I need a locksmith in the future, I will definitely go back here! Highly recommended!

Efficient and effective service rules the day. The copy of my Kia Fortes key worked perfectly.

If they cant get it, then your probably out of luck...

Great place for copying any type of keys

Thank you so much you guys are awesome big thanks to jimmy you the best

Excellent, professional, pleasant, helpful and honest. Never disappointed even if its something they are unable to do for you because it may only be done by a dealership they will let you know.....

Thank you for the good service. Jeff is the best he fix our problem with no time.Thank you.

These Guys Are Great They Came When Promised, did a great job and were incredibly nice. I highly recommend them and will use them againGO BROWNS

Very friendly. Locksmith opened my door when I locked myself out. Called and gave me updates about arrival time.

This place always has everything. Staff is very knowledgeable and pleasant. Ive been here a few dozen times, and Ill continue to use them a few dozen more.

I asked them to cut a key for my car. I had purchased the key online. They charged me $30 and the key wouldn’t even fit in the ignition

Have used this company for years. Always great service.

Very honest theyre not here to take your money if they cant fix it they wont try to take your money

I had my battery replaced by them 3 weeks ago the guy that installd my battery didnt know how to take my key fob apart and instead of acknoledgeing he didnt know how he pryed my fob open now ots broke and wont unlock my car i went back up to them they tryed replaceing my battery to see if it would unlock my doors and still nothing a young lady tested the battery and said the volts were too low and that they would order a new battery and would call me when It arrives its been goin on a month now still no call i paid for a service that i didnt recieve and i think they know they broke my key fob but they dont wana admit it ill never go back here again id rather spend x amount of dollars at a dealership then To ever deal with them again

These guys are pros. Been there for years and they simply know their stuff!! Go there . . . . and youll be taken care of.

They were unable to help me

Great service!

Excellent job - contractor KBTWIN has not returned keys. I am tired of waiting. I took the lock to Southgate Lock & Security it took less than 15 minutes. Cost for rekeying lock was very reseaonable. I will definitely use them again.

Great customer service!

Very knowledgeable and friendly

They were so kind on the phone when I called in a panic and were at my home within the hour, it was 10:45 when I called. Thats what I call customer service!

They make all of my keys they any key you want made

Experience and quality work

Been using them for 20 years from key copies to full lock repair and replacement..

Any key or lock u need

The only locksmith I use

Help me to find the lock I was looking for

Keys locks everything

Got replacement lock for Jeep

Service