My last time stepping in this store was last week. I will no longer ignore or normalize patronizing a place where the owners, employees etc do not feel it necessary to at least speak to their customers. I came to the store with my son looking for an eyebrow pencil I purchased there and loved. Of course I wanted to go back to where I first purchased it, so there I was. The young man spoke when we came in(I have watched him grow up, he has always been a sweetheart, I always noticed he talked more but soon only said hello, which always made me feel like he was instructed to do so. Anywho!!…. Fast forward to last week. The mother/woman employee behind the counter never spoke, never said a word. I then asked her about the pencil….. all she had for me was “I don’t know” shucks her shoulders then keeps it moving. I then ask “are you okay” she says she’s fine never seeing how the fact she never acknowledged me, despite me standing there for over 5 minutes then never even trying to help me find what I was looking for especially since I said I brought it there previously. I told my son for now on I will be buying black and/on line. They are so arrogant to know we will patronize regardless to the point they don’t even feel the need to acknowledge your very existence. Can’t wait for a black owned beauty supply store to open on 185th.
Followed me around like I was stealing. Then rung my stuff up and over chargered me and got mad when I corrected him. Very rude. Felt uncomfortable. Like they where saying hurry up and buy smh.
Love the prices, quality of hair its just great...I love this store
They have a great selection and its nicely organized. Cashiers arent very friendly but things are reasonably priced.
They have really good prices, and a wide selection.. They did not raise their prices because of covid-19 like most places
Nice beauty supply my first time being there. Well stocked with all beauty supplies.
They have a good selection. Very helpful 👌 Allowed an exchange of my unopened product with my receipt.
I always find what I need here
Have the merchandise you need but terrible customer service!
First time in here quick stop although no one welcome me or stop yo ask if I need assistance in which clearly I did as I was jumping up and down to reach some barrettes that were like 6ft however. Cashier was nice at the check out
Omg. There is so much hair..and everything else beauty...so much cheaper than other stores
GREAT PRICES! Male staff very helpful! Older female woman didnt seem very pleasant, knowledgeable, nor helpful about their products. I asked for an itch relief braid spray. She said they did not carry the item. I could not believe in such a huge store with such variety that they did not carry this product, so I walked around the store until I found it... took me a while, but I found it!4 🌟🌟🌟🌟for their prices!
Love the variety of products they have here. They are typically very willing to help you find whatever you need. And if for whatever reason they dont have a specific product youre looking for, they are able to recommend something close to it.
Glitter mask her people love mine this is where i got it
I will be glad when they are finished with the road but I did get two cute hats
Great place. Have every product you can possibly want and more . Seems like everything they sell is from the manufacturer them selves unlike other hairstores Ive been to where it seem like they sell stuff they got bought from back of someone truck and then try to sell it for cheap in stores
The store is hotter than Hell...customer service: there is little politeness and no smiles to be seen...
Great customer service
Couldnt find what I needed
No good hair selections, items are over priced compared to other beauty store in the area
Too expensive!
For the most part the store usually has what Im looking for. Overall nice place.
I got this grey wig from there beautiful long luscious curls I loved it cant wait to go look again.
Waaaay too much stuff on display. Theyve got a lot of wigs but its wig behind wigs behind wigs behind... They should have some ponytails on display so you can get an idea of what youre buying. Most of the the time the ponytail in the package isnt what you actually buy. They dont seem to understand nappy from Jeri curl. I feel as though Im wasting money shopping there. Going back to my old shop.
This store is soo big. Anything dealing with hair, they have it. They dont follow you around the store like some other beauty supply stores. ❤❤❤
Had the beauty supplies I needed!
Very well stocked with hair and beauty supplies. Staff helpful
Man this hair store right here. They got everything. Big store with so much that the isle are crowded.
They have nice products but the women is rude and unwelcoming.
Good selection, staff wasnt very pleasant. Maybe just a bad day. Will try again.
Never had a bad experience here, they always have what Im looking for plus more. Great prices and fast check out.
Always someone there to help and they have decent prices
Horrible store! Old hair products on the shelf that have lost fragrance and texture. Labels are faded and color of products has gone bad. Oils broken down. Horrible!!
Nice selection, but staff not so helpful. Big store😁😁
Good shop easy to get to will knowledge good products for a small shop :-) :-)
Good service
You can find anything, would be five stars if not so cluttered
They carry very good products but they arent friendly at all!!
Very poor service I think the lady the older one everyone keeps mentioning has a bad attitude might have a mental problem or something unfortunately... she is very bad for business you can’t even call without her disrespecting you. She is very unpleasant and unprofessional. It’s sad
Prices are good but the store was extremely warm today, hard to shop when youre hot. Was picking up paper products just to use as a fan.
Very clean store and nice selection of wigs.
Spacious aisles, varying beauty supplies for most every need!
Always keep me and my clients satisfied
Prices are good. Its just too cluttered and no help on the floor!
They have everthing you need for your hair and wigs if you want one
Huge selection
This place is OK is a little pricier than other hair stores
They everything I was looking for always
Always a fun place to shop
Prices are average, never busy. Employees are helpful.
Great products, decent value, rude employees.
Dont go here no refunds on defective product
Horrible. Prices are high and the store open time is not correct. Plus they close too early & not open on fridays.
Man at the counter was extremely rude. Will not return. We just left right now
No air conditioning. Very uncomfortable to shop
Ok but ll prices went up on same wigs at MOSTLY 5-10 dollars not worth it
Lots of good products to choose from
A little pricey
Wide selection. Friendly staff
Every help ful there
Not very friendly place
Store too crowded to find things easily
Plenty of hair supplies.
Good section
Great prices
Only place to shop
Good
Large supply of wigs
❤️❤️coole selection❤️❤️
Found everything I needed.
Good choice of wigs
Ok
Prices check it out
Convenient