I visited once and unfortunately I probably wont return. Staff did not greet us upon entry (we were the only ones in the shop), did not care to explain the menu or liquid nitrogen process when we were clearly confused, and never thanked us for our business. The space is well decorated and the ice cream wasnt bad, but I dont see how Piccadilly will survive long-term against Mitchells Ice Cream across the street.
The ice cream is a little bit small and a little bit expensive for what you get, especially when compared with Mitchells across the street. But it tastes good, has interesting flavors, and quirky toppings and mix-ins. I really liked the mochi topping, although I wish they had mini M&Ms and gummy bears.
Didn’t eat here but I desperately needed napkins and they were so polite and gave me plenty. Place was super clean and the two women there greeted me promptly so the service certainly gets 5 stars :)
This place is awesome! Very friendly staff. Love the healthiness of the ice cream. So creamy and delicious.
Their ice cream is amazing and very fresh. My favourite flavour is their taro root special.
Atmosphere is ok. Staff was friendly, but had a tough time explaining the simple menu. Ice cream is flash frozen using liquid nitrogen. Somewhat gummy consistency. A bit too sweet. Fresh tasting.
They catered our churchs team night and it was amazing! They literally set up shop and made ice cream for almost 150 of us. Cool to watch and even better to eat.
I stop here often to get their delicious ice cream. They make the ice cream in front of you with liquid nitrogen, so it is a bit pricy, but its worth it! I often get the mint chocolate chip, which is made with real mint, not fake flavoring. They also have a TON of board games to play if you are looking to relax for a while.
A must! The ice cream is phenomenal, velvety smooth. But, the experience is also great! Watch the liquid nitrogen fog up as your ice cream is customized right before your eyes. Mix ins and toppings are great also...big selection. Also....VEGAN FRIENDLY!!!!!!!
Yummy!! Creamy, dreamy ice cream that is not too sweet. They store the cream as a liquid and mix it with liquid nitrogen to turn it into ice cream. Tried the chocolate, strawberry and banana. Amazing! The staff was friendly. It was a bit warm inside the store, but not a deal-breaker.
Sure its expensive and the flavor choice might smaller than Mitchells or not as exciting as Jenis, but theres something magical about watching the ice cream be made in front of your eyes. Clouds from the liquid nitrogen hover briefly to whet your appetite as the mixer creates your unique dessert. The end result is silky smooth in a way that isnt matched anywhere else.
Really cool organic ice cream shop. Pretty trendy, and most of the people here are college age. They use a really cool method with liquid nitrogen to super freeze the fresh ice cream mix. Great ice cream with tons of options. Friendly and helpful staff. Definitely recommend coming here if youre in the Cleveland area.
The young girl behind the counter was awesome! She explained how their process works and she recommended certain flavors/combinations to try (yeah, I know, no big deal, right? ...but how many places are reluctant to do that?) The ice cream was unique and flavorful. Well worth the drive and price!
A little corner shop for organic ice cream. The decor is pretty and minimal with lots of plants and they offer ice cream made using fresh cream and frozen right in front of you using liquid nitrogen. Tried the strawberry balsamic with brownie bites, which was delicious and tasted natural as it should. The brownie bites are a must have. Would love to try the other flavors.
So fresh and good! Looking forward to a return trip. The kids and I had decadent chocolate silk and customized each with a different topping (nuts, Reeses pieces, mochi).My wife had strawberry.
My mom and I came here for the first time the other day and it was such a cool experience! The building is so cute with all of the flowers and decorations and I love that they have board games for you to play! The ice cream was delicious, I got the Anna. Its their balsamic strawberry ice cream with cookies and cream and a chocolate drizzle, it was so good. Well definitely be back!
Ice cream is very smooth, made to order with nitrogen. Does take a long time to make though since it’s made one at a time which can be a problem if there’s a lot of people there. Somewhat expensive too for the amount you get ($4 for the smallest size).
A fun experience! They use liquid nitrogen to make your ice cream, which makes an ultra smooth and dense product. Prices are a bit high for what you get, but the option to add a free drizzle was nice. We sat out on the patio, which had a really janky looking bar with exposed screws and warped wood... so be careful if you bring small ones!
Good place to chill out with friends but I would not recommend it if you only want ice cream.Great environment and good service. There are also board games available. However the ice cream itself its mediocre at best. I got the matcha green tea ice cream. It has many lumps (green tea powder?) and leaves a chalky aftertaste.
Delicious and bold flavors. The mint tastes like the way mint leaves smell with an earthy undertone that pairs very well with the roasted strawberries. I wish we had more time to play some of the board games. The staff is very helpful and kind. If we are back in the area we will be stopping here again.
Creamy Nitrogen formed ice cream. Fun to watch the billowing clouds of vaporizing gas freezing sweet cream mixed with chocolate, but, candy, whatever. Was it to die for? Maybe. A little high priced to make it a regular indulgence.
Great little place! They make some tasty ice cream to order using liquid nitrogen. The kids loved to watch. Well definitely go back again!
Very friendly staff and the ice cream is very good. We tried the mint ice cream which had a very natural strong mint flavor, which I loved. The texture was very smooth and similar to soft server. The price is a bit much but given the great flavors and unique way of making the ice cream, I would highly recommend trying it.
While the ice cream is extremely unique, its not the best Ive had. I would recommend everyone to at least try it. There are some fun games to play while you enjoy the ice cream and some really interesting toppings to put on the ice cream.
It was a cool experience watching them make ice cream w liquid nitrogen. There are also many unique flavors. However, the ice cream is way too sweet even for me (and I LOVE sweet. The kids only had a few bits as well). We tried 4 different flavors and the only one not too sweet was creme fraische. Cool one time experience however.
Informative and eager. Try the goat cheese honey and fig ice cream, promise its heaven for cheesecake lovers. Super creamy and lightweight, not heavy on the stomach at all.
They make ice cream using liquid nitrogen so thats pretty cool. Theres a good variety of choices to pick from, including classic flavor and new/interesting ones. I enjoy the strawberry balsamic.
You cant find ice cream like this. Custom made, chilled with liquid nitrogen, and to-order mixins and toppings set this apart from other places. The staff has always been cordial to our family and seating is generally easy to get (easier in summer with the patio).
Delicious ice cream made to order. They offer many flavors and toppings including a vegan chocolate option. Small scoop about $5. Nice place to sit in. Metered parking nextdoor.
Incredible ice cream. They had a special taro root ice cream at the time which was a wonderfully exotic flavor
Kind service amazing icecream my favorite spot for ice cream thx
Very handsome, cozy space, and a nice variety of interesting flavors, including goat cheese/honey/fig. Not cheap, and the carbon dioxide can seem a little gimmicky (and definitely slows down service), but still a tasty product and a fun alternative for ice cream lovers.
Staff is not wearing masks and said We dont care about that.Spectacular ice cream, infuriating lack of concern for the health of others.
Best ice cream i have ever had and that is not hyperbole!!!! the cafe mocha is incredibly good and the people working there are really friendly! they also have board games so its super fun to go there with friends!!
This is a win win. Its unique and really good. The icecream is smooth and tasty. And its always nice to bring your out of state or area friends there.
Best novelty ice cream I have had. If you dont mind having to wait a bit ( depending on how staffed it is and how busy it is, since you cant just scoop the ice cream, so every order takes a couple minutes). I much prefer this style to the rolled out on an frozen table method as it just tastes so much better.
Great ice cream made right in front of you!
Amazing ice cream with unique texture and flavor. Its more creamy than normal ice cream but not as heavy as frozen custard. The best of both worlds.
Using liquid nitrogen is a cool way to make ice cream. The flavors are really unique. The interior is nice. Only complaint is that its a bit expensive.
Coming from the San Antonio/Austin area to visit family in Cleveland, I gotta say this is the worst liquid nitrogen ice cream Ive ever had, hands down. The matcha texture was gritty; creamy is the last word I would use to describe it. I feel that since nice cream is a rarity in Cleveland, and no competition exists, its that much easier for people to rate it so highly. Having been to 6 different establishments of the sort, there is no comparison in the quality of the product produced. They should really look into their recipes and techniques, this is the not the excellent ice cream experience many make it out to be.
Super nice staff, extremely helpful for first time customers. Ice cream was great. Ill be going back.
Expensive ice cream, especially with Mitchells nearby, but in return you get some of the creamiest stuff Ive ever experienced. And theyve got a fun seating area in the back to play board games while you eat!
Nice place to visit. Interesting, trendy atmosphere. Yummy ice cream and creative toppings.
As far as ice cream shops go, Piccadilly is enough of a novelty to be worth a visit. The ice cream itself is made to order by pouring liquid nitrogen on a liquid base. On the up side, this means youre treated to a snack AND a show, and moreover can frolic in the billowing clouds of nitrogen that pour over the counter. The resulting confection meanwhile is supremely thick and creamy (in the manner of a concrete or custard ice cream) without a hint of rock-like hardness. And, for those interested in such things, all of the milk is organic, and it, along with as many other ingredients as possible, are locally-sourced.On the downside, making liquid nitrogen ice cream can take a while, so try to come here during off-peak hours (or in the winter). Even worse, the fact that ice cream is made to order means you only get to choose *one* flavor - ask for a scoop of vanilla AND a scoop of chocolate and you’ll get either 1. A condescending look from the server, or 2. Two orders’ worth of food (which, let’s be honest, isn’t reeeeally a problem, except that prices range about $5-6 for a two-scoop cup).Final verdict: a quirky shop guaranteed to please your inner hipster, but leave your wallet weeping in dismay.
Really great ice cream. Luxuriously smooth. Some very interesting riffs on standard flavors
Its fun to watch how they make the ice cream, and even more fun to eat it! Super creamy. Interesting and classic flavors.
The creamiest ice cream Ive had outside of Florence, Italy. They even have on-site parking. Go there. You have no excuse not to.
Went here on a Sat night, loved it! The ice cream was delicious, never heard of or tried liquid nitrogen based ice cream, but it was delicious. Nice atmosphere too.
Amazing to watch your selection of ice cream made in front of your eyes! Great flavor choices and natural. Trendy place.
Watch your icecream be made in front of you... and it is good!
Love watching them make my ice cream but we also love that they have board games! Makes a little datea lot more fun 😁
Really creative way of making an ice cream. They are using liquid Nitrogen and make everything fresh. I love it.
It has a large variety of flavors, and you can see them make the Ice Cream right in front of you. Great place to come if you want to have a cold treat.
My fav is the goat cheese honey ice cream. They whip it up super fresh right then and there.
Great ice cream--creamy, creative flavors, all natural and organic. Plus the inside is nice with artsy decor and creative furniture.
A fantastic expression of the broad range that the words ice cream can imply in modern culinaria. Inventive flavors combine with an innovative technique to make for an exciting, worthwhile experience. Mitchells is certainly d*mn good, but Piccadilly is an alternative that is up-to-scratch.
Definitely the smoothest ice cream Ive ever had. They offer unique flavors with a good assortment of toppings, and the ice cream is made to order.
My most favorite ice cream!
Deliscious icecream
Really understood our food allergies, but the price is pretty high for ice cream, I understand why, but still a one time luxury for us probably.
Lovely place and you can rent it out!
Ice cream made with liquid Nitrogen. If you tried it before, than you will just enjoy the midwestern, farmish style of the shop. Not too bad, I have to say.Flavors? Pretty interesting and sometimes original.
Best icecream in Cleveland! Amazing place! Good in prices
It was my first líquid nitrogen ice cream! Awesome variety of flavors, there is kind people! You may want more of one scoop of ice cream.
Best salted caramel ice cream ever 🍦❤️😍
Ice cream is super creamy and delish! I recommend the mint chocolate chip
Adrian the owner stopped by and him along with his store associate were two of the nicest people out there. Ice cream was smooth as advertised and I would recommend this place to anyone!
Delicious ice cream! I’m driving once in a while 40 miles to indulge it!!!
Super friendly, patient staff who went above and beyond to make my kiddo feel comfortable.
Its a really cool experience since they make the ice cream in front of you. I think it tastes better too :)
We took my granddaughter to get ice cream and had a wonderful time.
Delicious ice cream choices and toppings. The liquid nitrogen is really cool!
Delicious ice cream is made right before your eyes with liquid nitrogen
Delicious and creamy cold treat. Beautiful and comforting vibe, and the staff just perfected what service is supposed to be like.
Amazing ice cream please, try the mint chocolate chip with roasted strawberries (the Greith)
I prefer to make my own ice cream vs having someone make it for me from a standard menu. The service was good though.
Amazing ice cream, amazing service! Their fresh made, liquid nitrogen cooled ice cream are the best ice cream in Cleveland! Must try!!!
Really fun experience . They explained what they were doing it, why they were doing it and the benefits. The ice cream was amazing.
I love this place it is so fun and creative. The ice cream is really good and so is the service.
Decent ice cream made with liquid nitrogen. It was interesting.
So good! Takes a little bit to make, but the end product is SO worth it
Piccadilly is my favorite ice cream shop in the 216 area ❤️ Nice staff, artsy decor and amazing ice cream!
A little pricey, just as any frozen dessert priced by the ounce is, but delicious nonetheless!
Decent place to stop in if youre close by
Great tasting cream. Made to order. Repeat customer!!😃😃