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Ohio City Glass
3821 Lorain Ave, Cleveland, OH 44113, United States
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Ohio City Glass
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St
Review №1

Dan was very informative and helpful. It was a great class. I want to take my Girls back. The staff is open to your ideas for color mixing and changing up what you are creating. Go try something new, you wont be disappointed!

Je
Review №2

At first I wasnt sure what to expect when we arrived. But if youre respectful and listen youre going to have a great time. Let me repeat that, if you are respectful and listen youre going to have a great time. My husband and I really enjoyed the entire lesson and 1:1 the owner was incredibly kind and a very good teacher. Respect his mastery and time. We loved making our pumpkins and will definitely stop by again when were in town!

Ro
Review №3

Had a FANTASTIC time here! I tried to be out of the box creative and do a skull(blob) and my girl did the flower!!! Highly recommend!!

Ma
Review №4

Daniel was patient and easy to understand for a newbie like me. Shop was clean and uncluttered. Plan on going back.

An
Review №5

Amazing experience! I took my mother as a gift for her 71st birthday. Dan was incredibly patient and explained things in such detail, that we both felt like we were artists as we created our piece. We both cant wait to be able to get our treasures in about a week! We will definitely do this again and anyone who is artsy with some interest should try it at least once.

be
Review №6

Absolute loved it! got to spend on one on one time w tiffany the instructor. selection of glass is BEAUTIFUL. very patient and willing to show rather than just tell. would go again.

Di
Review №7

When I walked in front doors. I dont manage the emails, is what the worker said to me.Workers are not customer friendly. We have tried emailing and Facebook it difficult to reach to reach the owner. Groupon ticket is hard to redeem. Workers tell you come back another time and figure out the time the place is open.I am in middle of teaching a class and cant help you. Leave or I will call the cops. Said the worker.I left never knowing their hours

Le
Review №8

If you ever seen some cool glass pieces, eaither in the store or as a decorative item and thought how you could get one for your self, ?.Heres a fun and interactive experience for your memories and own glass piece. Hand made by you and totally custom!Great time and great learning experience!

An
Review №9

Really loved the novice glass they teach here. Much love to Duncan for his patience and help

Ma
Review №10

Today was my first time going to this establishment and it was great! Our instructor Duncan was very kind, helpful and patient. I cant wait to go back. I highly suggest checking this place out!

Sa
Review №11

Received this Groupon as a gift for Christmas in 2019. We had scheduled before covid hit and were unable to go. It was very easy for me to get ahold of and get a new code so we could reschedule our class. We went today and had a great time even made friends with the other two people that were there. Owner was very knowledgeable and clear about safety and what to expect with what we would be doing in the class. If you plan to go to something like this you need to understand the level of skill it takes to do this type of work.

Ch
Review №12

Great class. Tiffany has great patience and explained the steps well before taking them. Great activity for someone visiting the city.

Co
Review №13

I’ve been trying to get a new Groupon code since my class was cancelled due to high heat index, but haven’t gotten an email back. Very frustrating as I am on vacation this week and wanted to get it scheduled as I rarely have free time otherwise. There’s no phone number to contact, and they apparently don’t care enough to open their emails. Very unprofessional customer service. Still looking forward to the class, but will not be doing business with these people in the future.

Sh
Review №14

Bought on groupon had planned to take husband for 18th anniversary. On the morning of our anniversary I got an email stating class was cancelled due to power outage. So I had to go to drawing board on something to do to take up that time. Now its been almost 2 months and Ive sent 5 emails between both email accounts, sent a message on Facebook only to get back a bunch of computer generated messages nor that answer how I reschedule using the same groupon code as mine keep saying already used. And there is no number to contact someone. Very disappointed in customer service!!!

Ma
Review №15

Very bad experience with the owners and workers here.Tried to redeem Groupon vouchers on the their website. Instead of booking me for two people, it only booked me for one (Groupon was half off).Tried to contact the owner 3 times via email and was ignored. Tried to call, no phone.So then went down there during their posted operating hours and the worker was no help and said he didnt care because he was quitting. Owner said there is no staff to do administration for this kind of thing. Makes no sense.Then finally the owner messaged us back and blamed us for the error. Lied and said the had to threaten to call the cops to get us to leave in when we came down.Ultimately got a refund from Groupon. All this from what would have been an easy fix, just manually book 2 people for the day we wanted to go.Tried to support a local business but he didnt want our money i guess. So dont give him !

Ni
Review №16

It was fun! Definitely hot stuff! The owner was very nice. Explained things very well. As long as you show up on time and really pay attention to his instructions, you will have a great experience!

S
Review №17

My husband and I enjoyed the Saturday 3/10/18 workshop very much! The Groupon deal was a fantastic opportunity for us to have our 1st experience participating in this art. There is so much to learn! Daniel is informative in his talent and this area of the arts. He is helpful, and goes out of his way to make sure your experience is hands-on, fun, yet safe. We definitely want to take additional workshops.

Me
Review №18

Instructor is very unfriendly. This is a business that is selling discounted experiences probably because no one would pay full price for such a disappointing encounter. I do not recommend this place. Maybe there is a nicer, friendlier place out there where I can actually enjoy the art of glass blowing. Even the replies on some of these comments are rude.

An
Review №19

Awesome time! We learned a lot and our instructor was very personable and helpful. We were about 10 minutes early and were able to go right in and get the lay of the land. Plenty of side street parking nearby.

Sa
Review №20

I bought a Groupon for the beginners’ glass workshop here, and my husband and I had a great time. Daniel demonstrated each step of the process for us then allowed us to make our own pieces, offering as much or as little help as we needed. It’s a fun date and a fascinating experience. I can’t wait to pick up our pieces.

La
Review №21

Excellent instructor. Great experience

Cr
Review №22

Disappointed! My boyfriend & I paid over $200 for class advertised with options to make a variety of items and arrived to only make paper weights! Emails from owner prior to class where hostile,rude, and disrespectful. Glass items on display and overall studio appearance was dirty and unappealing. Limited seating while waiting your turn to create paperweight. We both had prior glass class experience. Paperweight came out badly. Would not recommend and wont return.

Ra
Review №23

My workshop was cancelled hours before it was scheduled, which was no big deal since it was due to illness during a pandemic. When I emailed to reschedule, I didn’t receive a response for almost two weeks which was past my preferred date for rescheduling. At this point, I had already requested and received a refund from Groupon because I was unsure if I would get the chance to go, as the only other day I was available was filled on their website and I did not receive any type of response. When I did receive a response, it was extremely (and almost unbelievably) unprofessional, aggressive and rude. I would not recommend dealing with this company to anyone based on the way they spoke to me, a very understanding customer, who pointed out that the response time for an email was very long. I understand that companies have challenges due to the pandemic, but there are no excuses for taking more than a couple of days to respond to an email about an inconvenience on their end. Regardless of that, it is entirely unacceptable to speak to anyone, especially a customer, in the unprofessional and blatantly rude way they did. If I could attach screenshots of the emails, I would because they were so shockingly unprofessional that it’s laughable. There is also no working phone number for this business. I’ve read many reviews since my original confirmation with similar stories of extremely poor customer service, so it’s clear I’m not the only one with this type of experience.

Br
Review №24

It was amazing! Had a great tome with my girlfriend! Its awesome for beginners or experienced people 🤘🏽 11/10 highly recommended !!

38
Review №25

What a wonderful place. Great staff and service. Its truly a remarkable gem in the Ohio City community.

Or
Review №26

Great experience and Im excited to display my artwork.

De
Review №27

I always want to support local businesses and entrepreneurs but I am having a hard time recommending this one. My daughter and I had fun at the class but I can not say that the instructor made the class enjoyable. I understand the need for him to be on top of things due to the difficulty and safety required however the instructor seemed impatient and at times bordering on rude. I don’t think he meant to be but still came across like that. He was very interested in telling all of us how hard it is to do this, how much time he spent learning and we shouldn’t expect much as if no one could be as good as him. Not that we expected to, but a little encouragement goes a long way. Obviously this is not just me as other people have written similar reviews. . I think the owner( instructor) is quite talented and knowledgeable but he might consider taking a class or 2 on customer service and how to teach a skill. As far as pick up goes, I went on a day he said he would be open...not open. I messaged him and sent a message on FB ( no phone) and as of writing this over 24 hours later I have not had a response. I just picked them up. Another person came in to pick things up during our class and when he entered the studio, the instructor snapped at him as if he was a child that did not listen to the instructions! Again probably not intentional but not a way to treat a customer. Pleased with my piece and happy to have done something with my daughter but overall not impressed with the business.

Ty
Review №28

This was a Christmas present for my parents and I brought my fiancé with me to make this a great family outing. My sister got sick but Ohio City Glass said they will give her and her boyfriend a voucher to come at a later date. This place is very honorable and perfect for a family event. I look forward to doing it again

El
Review №29

Fun class. Cool instructor. Definitely would go again!

Pa
Review №30

A fine experience. Daniel provides expert instruction with precise attention to detail and safety - it is VERY hot glass, after all. You can have as much or as little hands on help as you need. It is fun to do and fun to watch the others in the class. Well go back!

ch
Review №31

Girlfriend and I had a great time. Instructor was courteous knowledgeable and he did a good job instructing while keeping a safe distance (covid-19). He had everything wiped down and sanitizer ready if you needed it.

Mi
Review №32

My boyfriend bought class time for me as a gift. We have taken a couple of glass blowing/forming classes in the past, and this experience was by far the best learning experience of any. Zach was our instructor and he was wonderful. He demonstrated three pieces before we began, explaining each step as he worked, and letting us know that were we to choose a solid piece, we would be doing it more independently than if we chose a blown piece. He explained that the blown work were more delicate and needed an experienced hand to come out correctly. This makes sense, especially as we went along. With some (very limited) experience doing solid work, I can assure you the blown glass was very different. My boyfriend gave me his class time, so I got to make two pieces and I chose blown for both. Zach gave me the opportunity to try as much as I was comfortable with, and provided support to keep me from messing up the pieces with my inexperience. I am looking forward to picking these up. I feel that I had an good deal of personal input and work in both pieces and will happily tell others I made this (with help of course). Ill definitely be taking more classes in the future!

Ja
Review №33

We took a class with Daniel and it was such a memorable experience! He took the time to explain all the details and was so patient with us. We made awesome little works of art and I can’t wait to do it again!

Mi
Review №34

We had a wonderful experience. Amber, our instructor guided us through each step and explained everything as we went. She worked carefully and patiently with our kiddo. We each got to pick our own piece and each one was made with the colors we picked. Very handson experience. I hope we can go back much sooner than later!

Ju
Review №35

It was really fun! Dan was super helpful. He has a lot of expertise and moves so fluidly with his glass. Its impressive. It was an entertaining afternoon and perfect for a date, although its obviously hot inside, so be cautious if you get warm easily and book in the winter.

Ke
Review №36

The glass blowing class was a blast! I would highly recommend to anyone in the Cleveland area. Zach taught our class. On the night we went, we had a group of 4. I think it 4 was a good size for beginning to learn during the time and space allotted. The whole experience was unique and interesting and I absolutely loved it! I am a small business owner myself and can appreciate how much time, money, effort, and love goes into a business such as this. They are doing a great job at Ohio City Glass. They are the embodiment of the positive energy going on in Ohio City, and Cleveland in general, right now. Open your heart and mind and channel your energy into a beautiful glass masterpiece. :-)

Jo
Review №37

I am so disappointed with this business! It is such a cool experience but the service is TERRIBLE! Why even have a phone hooked up if you never answer calls and never return messages??? I have been emailing them every day and still have not heard back. I tried to give them the benefit of the doubt but they are just plain rude and unprofessional. We came in on a Sunday with a group of 4 and were told to come back to following Saturday or Sunday between the hours of 10 am and 8pm to pick up our pieces. We drove almost an hour to the shop only to find that no one was there. We waited then left and came back about 2 hours later and still, no one was there. I try calling every single day and never get an answer. I have also emailed every day and they will not reply to me. I have tried to refrain from writing this review but they cannot expect to treat their customers so poorly and not be bashed for it. I DO NOT RECOMMEND FOR ANYONE TO GO TO THIS BUSINESS AND PAY THEM TO TREAT YOU SO TERRIBLY. Shame on the owner for replying to all of these poor reviews and saying they will fix THIS SAME ISSUE but just continue to run a shady shop.

Jo
Review №38

It was a very fun experience! They were very friendly and helpful! I would highly recommend it!

Ja
Review №39

What an awesome experience. Our instructor was so patient. She was detailed and descriptive, relaxed and personable. This made the experience that much more enjoyable. Cant wait to go back.

Tr
Review №40

What a great experience! Dan was SO patient with us and he shared a lot of information - hes a great teacher. He makes the process look effortless. I highly recommend trying this activity. The whole adventure was just fascinating!

Ky
Review №41

I would definitely recommend taking this glassblowing class! The instructors are extremely talented and helpful. It was a very entertaining and educational experience! We had a blast! Its a wonderful idea for a small group or family outing!

Nu
Review №42

Limeri lead our small class and was great!This place was also very understanding when we needed to reschedule like months way after missing a Groupon class appointment.

Je
Review №43

I’m so glad I got to experience Ohio City Glass. Daniel makes glasswork look effortless but in reality it is so detailed and hard! We learned so much in a short amount of time and can’t wait to experience it again. I highly recommend a class for a date, a family outing or even a girls experience. You can’t go wrong!

Be
Review №44

I decided to take my girlfriend and her sister here for her Christmas gift. The workers that were present were all high spirited and very welcoming. The overall experience/service that was provided was great! The instructor provided introductory information to get us all acclimated. Further, each person creating a piece had individual time with the instructor during the creation process. The environment had a care free, jovial feel, due to the relaxed nature of the owner and other workers. My girlfriend stated she felt right at home with the studio feel of the place. Only downsides were that the building was a bit hidden from the street, while trying to find it. It is behind a tattoo shop. Also, I was a bit bummed that the owner would not honor a groupon I found, but I understand business is business.

La
Review №45

TERRIBLE!!!!!!!!! do not go. if there was a 0 star option i would choose that. they simply did not show up for our class and people waiting outside the building with us said they did a class 3 weeks ago and they haven’t been able to pick up their glass pieces. theres no phone number to call, only email and face book message. neither of which they answer. there’s another class blowing place behind west side market that is supposed to be good. very disappointed /:

Ke
Review №46

Great experience for my daughter and I. Very informative, worked well with a child, and offered plenty of encouragement. After reading some of the negative reviews I felt as if those people must not have been to the same place I went to or just really suck and can never be pleased. I Can not say enough about them. Thanks and see you soon!!!

Br
Review №47

Actually this should be ZERO stars!!! From a business standpoint, he needs to close up shop!! I had a bead making class and after a one hour drive, I arrive to then get told by the instructor that he was too dehydrated to teach the class so asked me to reschedule. I thought I would give him the benefit of the doubt. Well, when I tried to reschedule it took me over 7 emails and a week of calling a number that no one picked up at, I was able to reschedule. I had also previously purchased a glass blowing class and once again, upon my arrival after a 1 hour drive, there was a note taped to the door stating he had an emergency and couldnt teach class and his assistant would be calling me the following day. Well, it is 3 days later and of course NO call!! I will be demanding a refund!! Fool me once, shame on you. Fool me twice, shame on me. Trust me there wont be a third!!

Jo
Review №48

This was a huge amount of fun! It was exciting, the ladies that run the glass works are really nice and good with instructions, and you get a beautiful, self-made memory at the end. Worth every cent.

Se
Review №49

The experience was good but they are never open on time. They were late for the initial appointment which was ok but when I went back to pick up the items we made, again people are waiting for someone to show up. I think you will have better reviews if you abide by your appointment times

ca
Review №50

So much fun this is a must do

L
Review №51

Sent me a cancellation email the day before I was supposed to do the class. Second time this happened. Luckily I checked my email which I rarely do. Severely annoyed. Will not try again. Im done.

Le
Review №52

Horrible. I am very disappointed. I bought the Groupon as a Christmas gift for my father. I made a reservation almost two months in advace. I had taken the day off work and everything. The day before my scheduled appointment I got an email reminder to show up 10 min early. I showed up about 30 min prior to the appointment. No one was there....I figured maybe I was a little early so my father and I waited until about 4:30 (the appointment was at 4) still nothing. I knocked and rang the bell repeatedly, nothing. They don’t have a phone number on their website (red flag) . If there was an issue I just feel like it couldn’t be hard to contact me via email or phone to let me know that they needed to reschedule. But apparently my time is of no importance to this terrible company. Do not waste your time money or effort. There are other glass blowing places that would be happy to teach people. I can’t wait to hear that this place is out of business.

Ti
Review №53

Fantastic date idea! The location was a bit odd, but the instructor really allowed us to learn the process well and the final products turned out great. Save 50% by using their Groupon!

Ce
Review №54

Our session started on time and, although we were the last session of the day, Daniel took the time to explain the process and help us create the piece we wanted. Support small local businesses; this is a great place to start.

Ma
Review №55

We had a great time taking the glass blowing class. Our instructor was very patient with it being our first experience with glass blowing and gave us very clear and understandable instructions.

Wi
Review №56

Limeri was awesome; our experience was unique and funny. 10/10 for the money.

Hu
Review №57

This business is totally not reputable and is very unprofessional. A class was cancelled at the last minute and no one was notified except for an update to the Facebook page. The owner then proceeded to rant and rave on social media bashing all of the people asking why the class was cancelled without proper notice. The owner also would not return any form of communication to reschedule or refund. We had to get a full refund from Groupon. Also, judging from the prior reviews, this seems to be a common thread for this business and has happened many times.

Ry
Review №58

Awesome experience especially for first timers. Will definitely be back

Me
Review №59

I took both of the intro classes offered on Groupon. Both instructors were awesome about breaking the project down into steps so you could be hands-on with very little experience. They also stepped in when I needed help, so I could take home a really cool piece of art. Learned a lot and had a great time!!

Au
Review №60

My boyfriend and I took a class through Groupon and we both had a thoroughly enjoyable experience. At the beginning of the class, our instructor, Daniel, demonstrated how to make two solid pieces (paperweight and flower) and a blown piece (wavy bowl). For people new to glassblowing, taking in all of the instructions at the beginning can seem a bit overwhelming, but Daniel does an excellent job breaking down each task and explaining why each step is important to make a great end product. He also provides hands-on assistance and instruction when you make your own pieces during the second half of the class, so as long as you have a general idea of whats you should be doing, youll do fine.Our class was very small, since the other four people who made reservations didnt show up, and we appreciated the individual, one-on-one attention from Daniel. The class lasted for about two hours, and my boyfriend and I each made a solid piece and a blown piece. We were very pleased with how they turned out. We would definitely recommend this class to people who are artistically inclined or simply curious about glassblowing.

Fr
Review №61

Great time. Very informative. I will keep going back. Thanks Daniel.

Jo
Review №62

Have been trying to pick up our glass for over a month but this ship is literally never open. The price of the class includes your own piece so I feel a little robbed. And looking at the rest of the bad reviews its safe to say I wont ever be receiving it.

Ka
Review №63

Just went today very fun and helpful thank you!

Em
Review №64

I bought a two person class package. We showed up to the building on time and there was no-one there. We waited 20 mins in the pouring rain and even messaged them on FB asking where they were. There wasnt even a note on the door telling us what was happening. We had to ask the neighboring businesses where they were. So unprofessional, dont even waste your money. We NEVER heard back from them. Go to glass bubble project instead.

Pa
Review №65

Terrible experience. First it is in an unsavory part of town. Second, theres no parking. We stood at the front door waiting for 20 minutes with the garbage as we were told to come 15 minutes early when another couple came up and said your wasting your time. They had a 10:00 class that they never showed up for. We waited a little bit longer but they never showed. It costed me a $120 lunch and another $100 for something to do in place of this since we got stood up. Dont do it!

Me
Review №66

My sister and I attended an introductory class here today for my birthday. I have given a lot of thought about my review before posting this and to say I was disappointed would be an understatement. Upon entering the shop, we were treated with mild disdain and as though they couldnt be less excited about welcoming new students to their studio. This attitude pervaded throughout our entire experience. Zach, our instructor talked down to us, threw a TON of information at us and was not in the least encouraging.The studio was very disorganized and added to general feeling of confusion. I am a jewelry designer and also work in stained glass, as well as teach in my other profession and this is not how you encourage an interest in your craft and bolster confidence in your students. I do *get* that this is a studio and that you are arteests, but treating middle age women who have come to your place of business with a warm welcome, some smiles and a you-can-do-this attitude would have gone a long way and earned you a better review.

Ja
Review №67

No phone number available. When communicating with them via email, their responses were unpleasantly passive aggressive and never got the final reply back to be able to re-schedule my session.

Er
Review №68

I signed up for a bead flameworking class and when I arrived I was told they had no oxygen so I had to try glassblowing instead. I was okay with this at first even though its not what I wanted to do.I made 2 pieces but the only amount of work I got to do to create them was blowing into the blow tube a few times. My instructor did a large majority of all the work, I never got to marve the glass or shape anything. This ended up basically watching a demonstration, I never got a chance to practice the techniques shown because I could tell instructor wanted to get a finished product.When asked what the instructor likes to make in his spare time he said he only makes the demonstration pieces and doesnt really do anything else. Kinda disappointing, I would of expected my instructor to have some passion for glassIf youre looking for a fun activity I wouldnt hesitate to stop by but if youre trying to further your skills maybe look around.They claim customers have a smear campaign against them but really cant take constructive criticism.

Ja
Review №69

Super nice! Loved it

Ta
Review №70

As one of the 1st groupons customers, I would have strongly recommended this. But after more than 8 months of broken promises of shipping our made items and now Daniel wont even respond to calls or e-mails, Im very disappointed in this company. One thing that was never told to us is that we had to pick-up our items the next day, but since we were leaving the same day as the class, Daniel the owner agreed to contact me with the shipping cost, I would pay that and he would ship the three items we made. That has never happened, so I guess I just paid for his time, as he never fulfilled the agreement that was made when the groupon was purchased. So, I have been fighting for my items, but I guess now I should just fight for my money back!! I thought the owner...Daniel was a cool guy, hes just not a man of his words. Beware of broken promises!!!!!

Mi
Review №71

I wish negative stars were an option!Bought on Groupon and booked the wrong time slot. Sent them an email not even two mins later to asked to switch. No response. Tried calling them rings forever. Dont even bother, I tried calling them for a week straight different times and even using different numbers. After multiple attempts at emails, and phone calls throughout the week nothing came of it. I spent $102 on this class. I would have had much more enjoyment using that money on literally anything else.

As
Review №72

Canceled our appointments twice, will not return calls or emails, groupon will not refund money because now its technically expired! Also, they only gave us the option of Easter Sunday to reschedule the second time. Missed family plans for this and then they canceled it. Guess we just donated $45, will not purchase a groupon again after this experience. So disappointed in Ohio City Glass and Groupon!

st
Review №73

We had an appointment today at 4. There was a handwritten tattered note on the door that they had no power. There were handwritten messages on the note from at least 2 weeks ago requesting contact. Wrote a bad review on Facebook and the owner stalked me on Facebook to ask what my beef was.

To
Review №74

Beware. We had a reservation for class & they were closed. A neighboring business told us that thus happens all the time. No answer when we called their phone. No reply to emails. Id say this place is a rip off.

de
Review №75

Very unprofessional.

Information
92 Photos
75 Comments
3.7 Rating
  • Address:3821 Lorain Ave, Cleveland, OH 44113, United States
  • Site:http://djmglass.com/
Categories
  • Lighting store
  • Art center
  • Art school
  • Glass blower
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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