I have had my fair share of car issues over the years, and this was the most positive and great experience Ive ever had with one. I locked myself out of my car on Memorial Day and no one else was able to come help as they were all closed/didnt answer. I believe Bill was the man who answered immediately when I called 911 Auto Services Center. He immediately came and was able to get me back into my car so quickly. He was so professional, so friendly, and the service was really just phenomenal. Recommend this place over any other!

Customer service was wonderful, they got me in and out quickly. The staff was very friendly and made it a great experience. If I lived closer Id be getting all of my work done through them.

The staff at this establishment seemed to genuinely care. They were very helpful. We were not from Coldwater and the owner was very helpful in the advice area.

Bill is very professional and nice.....

Bill was more than helpful and very respectful!!! The shop smelled fabulous....definitely going to have to make a trip back down to buy some candles!!!!👍😊

Halloween night we had a car/deer accident with our 15 passenger Ford Transit 350 with 6 kids all in car seats with us. 911 Towing was displaced by the police because our van was not drivable. The driver had to wait for us to call another van and move all the car seats over. He was so patient and professional. It took my insurance company several days to move the van to a body shop for repairs. 911 was patient and friendly with me, even with me calling them several times to see if the van had been moved to the body shop. I would highly recommend this business.

Came to rescue at stated time

Great service..Todd was very knowledgeable and helpful. Highly recommend

They are always helpful. Great place to bring your troubled car..... The car doctor is what my kid calls them!

Awesome place

When I hat my auto accident they were just wonderful to me they were a big help wonderful Christians to get to know

Very kind friendly service was provided.

Horrible!! Broke down on the interstate with a pull trailer and the driver refused to tow my trailer, only my truck. I offered to pay for him to go back and tow it separately but still refused. I had to pay another company to get the trailer! The driver was inexperienced and smelled like garbage juice and pickles! Worst experience ever :(

The owner treated me extremely well! Didn’t charge me what he could have because he knew I was in a tight spot. Really helped me with no expectations in return!

Great place doesnt charge for anything that i didnt need.

Ok

Good jods and our freind from the church

Honest, caring bunch of people who will work with you on your situation. Ive used them twice and could not have been more satisfied.These reviewers who give a low rating with no explanation are, at best, not helpful and in my opinion suspect.

They handed my truck over that was in my name to someone with a false title...double charged for the same thing I was getting done..other than that I thought they were going to be alright

Bill and his boys sure do the extra for their costumers. My transmission blew out near Marshall, I was coming back from a doctors appointment for my 7 moth old baby. I called and Bill got there right away. Took me and my son and niece to coldwater. I told him that my transmission had just been replaced and I had bad luck and I bought another broke one. He made sure I got to coldwater safe, on top of that he did not charge me for the towed. Sometimes we forget in this world that there is still good people out there. For this reason I recommend them not Just as a business but also for their human compassion.

Very understanding and compassionate. I love the JOHN 3:16 on the building! 🤗

They were so super nice end very helpful. So very happy when I really needed help they were there for me

After hitting a deer, they came to tow van for storage. Very prompt and helpful.

I may be a little bias but great place honest mechanics and fair prices rare find anymore

Ive used Bill and his sons numerous times they are always there when they say they will be.

Awesome service

Called to get a quote. Could not give me any information. Very rude.

Good service, great people.

Best people in the business

Real good people Christians

This guy is a scammer. Hit a deer towed the car to his shop instead of to body shop and charged storage fee over the weekend. Guy at auto body shop said he does it all the time.

Very prompt and kind!

Good people

Very well attended thanks