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US 12 Auto Repair
335 E Chicago St, Coldwater, MI 49036, United States
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US 12 Auto Repair
Comments
Jo
Review №1

Was on vacation and my 2006 Town and Country started leaking power steering fluid really bad. They got me in quickly and back on the road in no time and for a very reasonable price. I cannot say enough good things about them! Thanks again!

da
Review №2

Great place to deal with very reasonable and professional top notch crew

Ca
Review №3

Great place to take your car for any auto needs. Very clean environment. Very thorough job. Very impressed and will definitely be coming back here.

Do
Review №4

Coldwater has a true gem in US 12 Auto Repair. We rolled in off the highway with an issue. Even though technically closed, they took the car in, checked it out, and got us rolling again super fast. They were extremely nice, and we only had time for one free game of pinball in the super-spacious, cleanest, and coolest lobby I’ve ever seen at an auto shop. Overall, a potentially rough day turned out wonderful thanks to the excellent folks at this shop! You rock!

K!
Review №5

Very reasonable rates. Very pleased.

Se
Review №6

US12 and their crew has always treated me good. They have accommodated my off schedule many times, and any recommendations they make for extra things that need fixed never seem superfluous. This is my go-to repair shop for everything.

de
Review №7

To jolene itsme, maybe you should have had your husband do his own work, then he might have seen what work was actually involved in fixing that lemon of a truck that he tried to get fixed. Even a professional can only do so much to such a ran down piece of rolling garbage that you call a truck! We do our best to help people with their problems and sadly only a few actually see how we go far and beyond to make sure the customer is happy with the repairs we do. Speaking in past tense as Im no longer working there but i remember you and your husbands inability to see how hard we worked to fix that truck

Da
Review №8

They where the best.They helped us out in a great thing an time would tell everyone to go there

dr
Review №9

Our vehicle started making a funny noise while driving through the area. We stopped here and he diagnosed the problem. Told us we were safe to drive it until we could get back home to get it repaired. He didnt charge us anything for his expertise. Much appreciated and nice to have an honest, helpful technician.

Sa
Review №10

This is the best place I have taken my car. They have fair prices. They are honest and super helpful. They are great at answering questions and explaining what is going on.

Pa
Review №11

Great people, great service! We were visiting from out of state and had an emergency as we got off I-69 and this was the closest place that was open. He got my car in right away and we were back on the road again in minutes. Definitely recommend to anyone in the area!

As
Review №12

I would never go back to this place! First off, you can’t even tell this business is open. The first thing the man said to me is he charged $80 per hour. He was taking his sweet time “trying” to figure out my problem. He was talking on the phone making other appointments. I was the only person there waiting for him to look at my vehicle and he wasn’t even doing that! 30 minutes later I told him I was unable to wait any longer and needed my car back. I told him I thought his business Sucked and he said “so do you”. The nerve of this man! This place is a joke.Extremely unprofessional.

Ka
Review №13

Great service every time. So nice to have someone local I can trust! Thank you!

Ja
Review №14

I took my Harley there because my exhaust was hitting my extended bags and I could smell plastic burning while I sat at the red light. So I pulled in told them my issue and they gladly helped me out. They tac welded my exhaust in place for me and told me no charge. This place is biker friendly and friendly. Thanks guys for your help!!

Jo
Review №15

I took my truck in there for an exhaust manifold and a water pipe that goes under the intake manifold was quoted a price of a little over $1200 truck was running great when it went in. garage called me back said they were having problems with an exhaust bolt increase the price to over 1400. Got another call in a couple days saying that they wanted to charge an extra thousand dollars for labor, we agreed-upon 1800. got my truck back would barely go down the road because it was running so bad, come to find out when they put the water tube in they broke off a coil pack . I replaced the coil pack and it still runs very poorly. Took it to a different garage where they diagnosed it as the intake runners were closed. so now I’m going to have to take the intake back off to re-synchronize my intake runners to the open position because they put them in the closed position When they put the intake back on.. Might want to see their certifications before you have anything done there!!!!

Mi
Review №16

This has been my auto shop of choice for a number of years now. I live in Canada, about 3 hours away, but the owner is my cousin and I trust him with all my auto repair needs. I bring my car over about once a year. This year he and his team worked on my brakes and replaced my front sway bar links, all done in a quick hour or two and at a fair price. My ride back home was smooth, I felt the bumps less, and the new brakes were great, much more sensitive than before. Definitely satisfied! Ive been given a list of possible repairs/maintenance in the near future (transmission, coolant, and power steering flush, rear shocks), and Ill be coming back for that work next time.

Tr
Review №17

Only place that I will take my vehicles. Above and beyond customer service. These guys are like car surgeons.

Tr
Review №18

I took my car in because I thought I should be due for a brake job, as I had put a lot of miles on it for work. They took a look and said my brakes were still ok and to come back next year. I was expecting to pay for new brakes, but I was impressed with the honesty and they have earned my trust. They didn’t even charge me for an inspection. I will go back.

Jo
Review №19

My husbands truck was worse off when it left their shop, than it was when he took it in for work. He had to fix not only what they had messed up while working on his truck, but he also had to redo the work he originally paid them to do. They were sloppy & dishonest. The owner offered to refund part of our money after admitting they did a less than steller job. After writing a check for their wrong doings, the owner decided to call my husband less than 24 hours later & told him he was cancelling the check, because he decided their shop did nothing wrong. SERIOUSLY!?I know others who went there in the past & had the same things happen to them. Horrible shop. Avoid at all costs! I would have given a ZERO star rating if I hadnt been forced to choose at least one star.

De
Review №20

Owner is amazing! Good prices and amazing service. Very clean lobby area

Na
Review №21

Being that I was traveling through town and didnt have any tools on me, I had to take my vehicle to a shop in Coldwater to get me back on the road. This shop was fair priced, did excellent work, and was exceptionally courteous. I definitely recommend this place!!

Je
Review №22

Quick, knowledgeable, and decent price.. Great customer service

Da
Review №23

My car was badly in need of an alignment while driving to Illinois. I brought my car to US 12 Auto Repair, and they had it realigned and back on the road in about an hour! I am very satisfied with the service that I received here, and I highly recommend them.

Ch
Review №24

I broke down on 69 and these guys were fair and fast. I broke down on a Saturday, and left town by Monday at 1pm. The price was fair and the fix was good. Enough said

Be
Review №25

Went in to get a ball joint changed. Was quoted 2 hours of labor to change the ball joint. They finished the job in about 45 minutes and charged me for 2 hours of labor. Got home and saw the dust boot wasnt seated on the ball joint. Went back the next day to have them finish the job. They told me when I returned we couldnt get it to seal yesterday(Seems shady that they didnt tell me when I left the day before.). They fixed it and sealed the ball joint by using super glue.

br
Review №26

Does a good job and got it done quickly.

Pv
Review №27

Came in from out of town, and my exhaust fell off.They didnt quite have time to get it fixed, as they were closing, but were more than happy to help take the broken pipe section out to get me home.03 Duramax

Ti
Review №28

Good

Th
Review №29

Went there for stalling issue, they got that taken care of, they then did a Throttle body and fuel system cleaning. Have had noise in my motor since. Took it back and they couldn’t do anything.

El
Review №30

Prices have went up a lot here

Ge
Review №31

Good

Lo
Review №32

They are pretty good

Ch
Review №33

Excellent service

Ro
Review №34

Really, really, really expensive!

Information
22 Photos
34 Comments
4.2 Rating
  • Address:335 E Chicago St, Coldwater, MI 49036, United States
  • Phone:+1 517-279-2322
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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