user
Peak Kia Colorado Springs Service Center
1560 Auto Mall Loop, Colorado Springs, CO 80920, United States
Appearance
Peak Kia Colorado Springs Service Center

Comments
Al
Review №1

I’ve normally had great experiences having my car serviced at Peak Kia. However, I ran into a few issues with my recent service - I needed a complete engine replacement under warranty due to a manufacturing issue. While I didn’t pay a penny out of pocket and they had it done much quicker than I had expected, the beginning of the process was difficult with taking nearly a week to diagnose the issue and approve a rental car for me. I missed a decent amount of work and school because of this. If they would have been able to get me into a vehicle sooner, things would have been so much easier.

Je
Review №2

Exceptional to say the least. Dave in the service department is a true Professional and total asset to the company. What an outstanding individual!! I am more then pleased!!

La
Review №3

Very friendly and willing to help in any way they can

jo
Review №4

They have been above car Dealers I have I have dealt with Im 76 so you can imagine how many cars I have had so a few years ago my Kia was hit in bad storm I called My Insurance liberty mutual they take to their repair shop they wanted give 7000 I took to Peck KIa they said johnny this car is totaled they COLORADO Insurance they the Better Business they even filled out the paperwork they took the car apart for two months in their shop the insurance L m payment of 47000 I now drive a 2018 Stinger Peck KIA will go the Last Mile for you

Ro
Review №5

The service was fast and friendly service advisor kept me informed of my vehicle service status.

Mi
Review №6

Went in for engine noise I was thinking top end maybe lifter SO I paid for them to diagnose it They came back with We need to tear some of the motor apart for further inspection about 900$ not including parts but sounded like it was going to be lifters. A week later I was told (during holidays dont hold it against them) Definitely lifters and roughly 2000k.I went to pick up the car and I was immediately told another noise is still there I said they was only one noise and you should have caught it with the tear down. We went back and fourth for a bit but they understood that it was a misdiagnose. I explained this is a car I am giving to my daughter and the Service manager asked if I would leave car and she could try to see what was under warranty. Long story short it needed a engine and They really stepped up to the plate. I paid only for the engine but at a discount that i was happy with. I will absolutely recommend any place if that will step up and take care of the customer in this type of situation.

wa
Review №7

Best people to work with like talking to your family

Ri
Review №8

Couldnt be better! Great service

Ca
Review №9

Always great customer service

Information
21 Photos
9 Comments
5 Rating
  • Address:1560 Auto Mall Loop, Colorado Springs, CO 80920, United States
  • Site:https://peakkiacoloradosprings.com/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business
  • Phone:+1 719-785-6130
Categories
  • Brake shop
  • Auto air conditioning service
  • Auto repair shop
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Truck repair shop
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Similar organizations