We had FloorCraft install over 1,600 sq/ft of vinyl wood flooring in our house + stairs/balcony. Our house had a very unique rounded balcony so we were turned down by Home Depot and Lowes. Clint had a tough time working out the project details for the balcony and Ill admit the process to coordinate with an outside carpenter were frustrating for a project this size. However, at the end of the day, we received some great flooring that gets compliments every time from visitors.It took a week to install all the flooring and the installers were very courteous and professional, and they made sure to clean-up at the end of the day. The installers did break a picture frame on our wall but Floor Craft has reimbursed us for the cost. We hope to have FloorCraft install the same vinyl flooring in our basement for our next project.
What an incredible experience with Floor Craft especially working with Kelli Kadlec. She helped us choose between 2-3 different subway tiles, grout color, and subway tile trim. Kelli was so helpful, knows where the latest/future trends are heading. Just an outstanding young lady who cares about the customer vs making a sale. Warehouse personnel are excellent as well as any staff at Floor Craft. But the best experience with Floor Craft was that we had 3 unopened boxes of subway tile that we didnt use. I asked Kelli if we could return them and sure enough, she refunded us for the 3 boxes cutting our cost for doing the job ourselves. Thanks Floor Craft! Well be stopping by for carpeting in the near future.
We have been dealing with Floor Craft for years and our latest experience was the same outstanding service. Last week we had carpet installed. From the selection of the carpet to the install the team of John, Jordan, Carlos and Moses did a fantastic job. John assisted with choosing the right product for us; Jordan called to set up an install date; and Carlos and Moses did installed. All professional folks who knew what they were doing and, more importantly, did what they said. Absolutely recommend this locally owned small businesses. They are the best!
Jerry was a pleasure to work with. He was responsive, reliable, and always available to answer questions and handled our tile work from start to finish.Our job was only about 80 square feet and Jerry never gave us the feeling this was too small or not worth histime.Matt did the install and he communicated the whole process before he began and gave us an end of day update with the plan for the next day. A true craftsman.We love the tile, the grout and the overall experience. We will use Floor Craft to update our fire place soon. Thanks Jerry and Matt!
Thanks to Jerry and the team at Floor Craft for helping us with our home. We needed help getting carpet done quickly in one room and Floor Craft helped us with the job. So when we needed to replace the carpet in the entire home we of course wanted to use Floor Craft and the team there. They worked with us as we had to change install dates a couple of times and were patient. The crew who installed did a great job. The carpet looks great and we could not be happier with the service. Thank you!
Since we needed to recarpet the bedrooms in our home, we researched the best rated carpets and found that Floor Craft was one of the only companies in the Springs with such a wide selection. We worked with both Jerry and Clint, who were kind, professional, and helpful with selecting the best carpet for each room. We ended up with a more expensive carpet in our high traffic master bedroom and a more cost effective choice in the spare bedrooms, which see little wear and tear. Yet they look exactly the same! The team that laid the carpet worked very hard and was super fast! I would definitely use Floor Craft again for any flooring needs.
The floor and carpet it’s self came out great but during the installation of the vinyl flooring multiple floor panels got cracked. Instead of saying something the installer just reinstalled them to me finding all the cracked floor panels later that day and an attempt to cover some with calking. I addressed this multiple times with the company to only be blown off every time. Not to mention even after the measurements were taken prior to install the order was short not once but twice and got to find that out as the installer didn’t have enough to finish the job twice leaving our house looking like a construction zone with bare flooring. Had high hopes for this place but definitely fell short will definitely be bringing my business someplace else to finish the rest of the re model.
Dru was very professional, prompt, had the pricing completed quickly and even called me to make sure installation went well.The installers were also very courteous and professional and left no mess behind when they were done.So glad we went with them!
When other shops were quoting me 6-8 weeks out for an install, Jerry got me settled in 2 weeks. The in-stock selection gave me plenty of options for my needs and within my budget. I felt confident in Jerrys knowledge, and he was even able to save me over 20% compared to another retailer for similar product.Date of the install, the crew showed up on time and were working hard the entire time they were here. They consistently checked in to make sure they were installing things the way I wanted and made sure I was making informed choices.I cannot say enough good things about my over all experience!
I have been buying flooring from Floor Craft for years and my latest purchase was another outstanding experience. The entire team, from Jerry in sales to Carlos and Moses for installation, was a pleasure to work with. You cant beat this locally owned business
Very happy with our master bathroom update. Gorgeous job done efficiently. The products are high quality and Tim did a beautiful job installing the tile and pebble floor. Outstanding and friendly service. Kelli has great attention to detail and helped us out with all our needs. Highly recommend this company.
We had Floorcraft install about 1300 sq. ft. of LVT (Luxury Vinyl Tile) in our new home. We could not ask for a better result. The floors are beautiful and the five day installation went perfectly. Ruben and RJ were terrific installers with attention to detail and perfect cleanup at the end of the day. A great company to work with also.
We had an excellent experience working with Drew to pick out the best carpet options for our home. Drew was easy to work with and extremely helpful in reviewing options. The installation crew was easy to work with and, they did an outstanding job including with the seaming of the carpet. I highly recommend Floor Craft, Ask for Drew
Our salesman, Jerry de Bellefeuille, was helpful in making our selection by providing thoughtful information about options. The installers arrived when expected, worked diligently, cleaned up after themselves, and made sure the furniture was replaced to our satisfaction. We will plan to use Floor Craft for future needs.
John was great, he showed us around and we got some great deals! We also joked a bit, and now well be back every week! Ha. Thanks again, John!
Love our carpet and Luxury Vinyl Flooring! The LVP in our basement bedrooms looks beautiful and the carpet in our basement family room, stairs and upstairs master and guest room is gorgeous. Jerry steered us in the right direction as far as padding and carpet choice. I have and will continue to recommend Floor Craft to our family and friends.
Outstanding in every way! Great value and every person we dealt with at Floor Craft was a pleasure to work with: from Drew in the front office coordinating everything; Antonio who fixed some challenging underlayment issues; and Carlos who did a masterful job laying carpeting. The result was a low stress remodel experience with a superb look to our new flooring.
We had a great experience with Floor Craft. The sales team was knowledgeable and helpful, and the installers were professional and did an amazing job with my patterned carpet. Fantastic customer service, I would definitely recommend them!
Great company, definitely my go to for flooring.
Good experience with Floor Craft! They were timely, organized. Jerry and his team did a good job . Would definitely use them again.
Jerry and the crew at Floor Craft were great to work with. I price shopped several places for carpet/install in town and the quality of carpet for the price I got at Floor Craft easily beat everyone.The install was fantastic. The carpet looks excellent and they left my house as clean as when they arrived.Highly recommend this place for any flooring needs. They are easy to work with and they give great customer service...and the prices are outstanding!
Staff was very knowledgeable and helpful, plus they have literally hundreds of options!
Had the best experience with Floor Craft! They were timely, organized, hardworking, and kind. Joel and his team did a fabulous job on the instillation. Would definitely use them again! Such a pleasant experience!
Ive used Floor Craft, LLC to redo my bathroom, to replace carpeting in bedrooms, office, hall, and bathrooms over the course of 4 years. The service is exceptional, the installers are great and I still have more floors to replace, and will be calling on Floor Craft to do the job!
Worth the wait. Did a fantastic job on my large format tile on concrete floor.
I had Floor Craft redo my entry way, living room, dining room, stairs and hallway. Was very satisfied with everything starting with the color selection from Jerry. I have used Floor Craft before for my kitchen tile and bathroom tile and that is why I chose to come back to this company. Thank you Floor Craft for a professional job done!
Floor Craft is the oldest, most established floor covering company in the Pikes Peak region, its easy to see why they have been in business so long. They provide excellent service, from sales, to installation to follow-up. Dean Winters and Jerry de Bellefeuille are especially great at customer service.
Floor Craft was wonderful from the very first point of contact ..to our in-home estimate ...to scheduling ...to the final job! They did a tiled shower for a basement suite and it’s beautiful! The customer service and kindness from Jerry to Jared to our shower installer, Miguel, was incredibly professional. I disliked managing this bathroom project overall, but Floor Craft staff was the highlight of it!
Floor Craft is hands down one of the best companies I have ever worked with. They are quick and efficient in the way they work and genuinely treat you like family. I worked with Jerry for my new carpet and he couldn’t be more helpful and kind! Not even to mention the quality of the carpet and the care during the installation. I recommend Floor Craft to everyone!
Fantastic service and very pleased with the final outcome. My floors look great. But to top it off, I got a phone call a year after installation asking how everything was holding up and they informed me that my warranty was expiring and asked if I needed anything fixed. Great business practice. It turns out that I did need a couple of small repairs, and they came right over and fixed them for me. Great company!
Fantastic product, helpful sales representative and affordable.
We worked with Jerry. Could not be happier. Such an easy place to shop. They let us take several samples home to help us decide.The installers were great. Very professional and great to get along with.Highly recommended.
The materials and colors are great. Both crews (vinyl and carpet) were very conscientious and attention to detail top notch.
We absolutely love the flooring we got for our basement rooms. I will say John was easy going and I would recommend him in a heartbeat. The install of the flooring was average at best the base even after being fixed still isn’t that great especially for the cost of install. I’m giving 4 stars for John attempting to make it right however next time I’ll just install the flooring myself when I’m not so pressed for time.
Floor Craft does excellent work, they are always friendly, and the installers are great. We have used them 3 different times and all the work is top notch
Enjoyed working with Jerry to accomplish our goals. The couple that installed our carpet (and they did 3 different installs per plan) did a great job! Looking forward to having Floor Craft be a part of our next flooring update.
Their installers did a fantastic job. Their customer service was perfect. They were very professional and we are very satisfied with the end result. Thank you!!!
Clean store and friendly staff. I like that they didnt attack me as soon as I entered the store. They gave me some time to browse before approaching me.
Jerry, the salesman, was very helpful and and the installer, John and his assistant, were excellent installing the floor and afterwards, the cleanup. I have always had Floor Craft do work for installing floors or carpet because I know their prices are fair and the work done is excellent. Thank you. Judy Crowley, a very happy customer.
We have worked with many trades over the years and have to put Floor Craft in the top. Mark was knowledgeable and very helpful with the materials selection and responsive and proactive with staying on my tight schedule. Danny is an artist with tile - the whole project looks absolutely stunning. I highly recommend and would use them again in a heartbeat.
Ethan is very professional and a straight shooter. He worked with us to find just the color and quality of carpet my wife wanted. His carpet installation crew (father and son) did a great job and finished in just one day with minimal damage to walls or trim. His hardwood floor crew is also good, another father-and-sons crew, who refinished our wood floors in two days. We would use Floorcraft again and have no qualms about recommending them to our friends.
Jerry B. was an awesome representative to assist me in choosing tile for my home, and providing an accurate quote. The tile installation was done beautifully. Would highly recommend!
I highly recommend Ethan and his team at Floor Craft. When we finished our basement, we had Floor Craft install our LVT, carpet and tile and couldn’t be happier with the results. Not only did the installation go smoothly but the installers were all very polite and professional. Very satisfied.
We are extremely happy with Floor Craft and in particular Jerry. We needed to carpet the top level of our house (4 bedrooms). We tried one other carpet company in town who didnt seem interested enough to assist us in choosing what we needed. Jerry explained the different materials that we might choose. We were so satisfied that we returned in 6 months to have Jerry help with wood flooring in our living room. We cant say enough about the service and the quality of the workmanship.
Ive used Floor Craft for multiple purchases and installs. The showroom they provide makes it easy to pick something unique that the box stores dont have. The staff is friendly and so are there installers.
From start to finish a great experience!! Jerry came out to measure and ultimately provided a reasonable quote for the job. The installers were courteous and professional. Highly recommend!!
Excellent customer service. My first experience with them was getting flooring for my entire house, and they did a phenomenal job. They took the time to understand my needs specifically and recommend what would work best for my situation and budget, not their own financial gain.I would highly recommend using Floorcraft for any flooring needs, and I know based on my experience theyve gained a customer for life.
They were very professional, helpful and friendly at the store. Answered all of my questions and gave me swatches to take home so I could make sure I was getting what I wanted. The installers were on time and professional and friendly. From start to finish it was a great experience and I am completely satisfied with everything and everyone involved.
The staff helped us pick out tile. They made good suggestions. The installation went smoothly and was done well.
Great experience from walking into the showroom to the subcontractors who put in our floorlng. Worked with Jerry who listened to our needs and budget and was able to give us exactly what we needed. No pressure sales. Definitely would recommend for all your flooring needs.
We recently had Floor Craft install stacked stone in multiple areas of our house. From start to finish we were extremely impressed with their professionalism, fantastic customer service, and the wonderful craftsmanship they provided. They are a great local business and we would recommend them to anyone. Two thumbs up!!
Some super friendly people who are interested in helping you make great decisions and pick the right product. They suggested an installer that was professional and timely.
First class customer service and work! I would highly recommend this company! I had new floors and carpet put in my home w/no issues.
Floor Craft redid the shower in our master bath and they did a superb job! Our shower looks so great that I almost want to sleep in it. They were professional, on time, laid down carpet and floor protectors before doing any work and cleaned up thoroughly. We would definitely recommend them.
Floor Craft installed Karndean and it looks awesome! We have 2 very large dogs that have yet to scratch the floor. It was installed properly and looks like real hard wood. I recommend Floor Craft to anyone who needs flooring. From the estimate to the installation, everyone we worked with was friendly and professional ensuring we got the right product for our family. They installed carpet that looks wonderful as well. With reasonable pricing and timely installation, our house feels like a home now.
Easy to work with.Installation crew worked until 1 am in order to complete the work on time.
I did my research and decided to go local. I always want to buy local. Made my appt. person showed up late.The person took measurement. He made comments about the big box stores and about them not being qualified. It has been about 2 weeks and I still havent heard back from the person.I called the big box stores; they came out measured and called me back within 2 days with measurements and price. Options. Friendly. Not only called me once, but called me twice about current promotions and how I could save more.Sadly, my desire to buy and support local with this company will be non existent.
Just finished replacing every square foot of our 2K sqft condo with Mannington AduraMax EVP and Soft Spoken (Perseverance) carpet and we absolutely love it all! Due to our own scheduling restrictions, had to complete the job in several phases over ~ a months time and Floor Craft was great at adjusting to our schedule. Had some issues with our first 2-person installer team (replaced the carpet in our basement), but once we brought it to the attention of Jerry B the next team that arrived (Gilbert and his dad) was a 5+ star team who not only did outstanding work on the remaining carpet replacement but completely fixed all the original issues as well. Plus, we simply cant say enough kudos about John who installed our EVP all by himself over a 4-day period; he was superb at not only installing the flooring but also at ensuring any final detailed wood trim work looked perfect. Overall, we couldnt be more pleased with the products and the work; we HIGHLY recommend the Floor Craft team!
The best company for any flooring needs. Ive used them twice and both times Ive been thrilled with the results.
Had Floor Craft install new carpet in my basement and was very impressed with the product and service we received. I am glad there is a GREAT local option for flooring needs that is not big box.
Just had three bathrooms redone including the installation of a steam shower. Fantastic tile options not found at many other places and near perfect installation. Got a tremendous looking finished product at a very good value price.
From start to finish, Jerry and the staff at floor craft made the whole process simple and easy. Thanks guys!
This is the second house weve used Floor Craft for and no matter the type of flooring Floor Craft exceeds in professionalism, timely install, price and quality. And, since its not a huge conglomerate the communication is stellar and everybody is personable and always ready to help.
We were very pleased with the overall experience with Floorcraft from the time we met Jerry our sales rep, to the installation with Joel, We highly recommend them for all and any floor needs
I needed new carpet in a few rooms of a house I just bought. I met Dru at the store and he showed me several options that would fit my needs. Zero pressure and he gave me swatches to take home and check the color. Called back a day or two later and he came out right away to measure and give me a formal estimate. Within a week the carpet and new pad were installed. The installers were professional and efficient. Overall I could not be happier with the experience and will not hesitate to use them again when the rest of my carpet needs replacing.
They have very nice sales associates. A large inventory and nice atmosphere.
I needed a $50 box of tile. Jerry took the time to check pricing and delivery. Other customers were waiting, yet he didnt rush or make it seem a $50 sale was unimportant.
They were on time. They provided what we needed at a great price and they communicated well through the process.
My basement flooded a week after Thanksgiving. I was able to call Floorcraft and they were willing to come in and replace the floor before the Christmas holiday. I called them on a Monday and they fit me in to repare the Vinyl Flooring Thursday and the Carpet Friday of the same week. Just in time before my mother in law got into town for Christmas. The quality of work was great and the customer service was superb. Thank you for all your help and I would recommend Floorcraft to anyone.
Had carpet replaced and that job was great. However, as I have great deal of furniture and such after 30 years in townhome, I was deciding as 100% disabled veteran whether or not to have floorcraft movers involved or do myself. I first decided on floorcraft as it was two day process involved. But then decide to do it all myself, a very intense, arduous task. Three my neighbors helped out as well. Yet the salesman still charged me, only knocking 25 dollars off the $300 total moving cost! Yet his moving crew did absolutely no moving. A couple pieces of furniture remained in home of which carpet layers said they could easily slide with slide pads back and forth as they laid the carpet of which I helped them! Salesmsn was here when they said that and they had no problem with that. Yet that same salesman still charged me for moving cost! And after years of past loyalty having kitchen and bathroom floors done before carpet, they want to screw me out $275 for moving cost that never took place!?
I bought some carpet there the person who sold it to was dru he was working when I walked in and immediately he stop and helped me very kind man knowledge me about what is in and available and all special orders anyways carpet was in my budget and I went up the road for the same size and carpet the. Wanted double the price also the other sales man was desi and two young men help us put it in my truck thank you all so much I just love my bubor carpet it is awesome ...
Wonderful company. They do beautiful work!
Past customer with new large order... was met with total rudness! Taking my business elsewhere!!!!! You should too!
I had my house rebuilt after a fire in 2012 (house was rebuilt in 2013). Floorcraft did the carpet / padding installation. My carpet is bubbling up in huge pockets all over the house. I have never had this happen in any house. It was obviously a poor installation job and I cant currently afford to have all the carpet restretched throughout the house. I cant recommend Floorcraft at all.
Great customer service. This is the place to find your tile and flooring!
Great staff and extremely clean
High quality