Many thanks to Jana (Or Jan?) tonight for being very helpful with a product I returned. I actually ordered the eye product online about 2 months ago but only used it about 5 times because I had a redness/ itchy reaction. I finally had the chance to bring it into the store tonight and was expecting store credit since it had been 60 days but she gave me a refund! Also, she helped me pick out some products to sample that would be better for my sensitive skin. I already use the Dr. Weil Mega mushroom line but had ordered the Perfect World products online. I need to stick with Dr. Weil. Thanks again for being so great about everything Jana!

I had a great experience at Orgins and love their product! Jan gave me a mini-facial to show me how all to products work and I have really been enjoying them at home as well! She was not pushy and very knowledgeable. I strongly recommend checking them out!

I love origin products. And even though I live far from this location, I will travel to this location when I have coupons or gift certificates. But I prefer to shop online to avoid the customer service hassle. By that I am simply referring to a customer service representative whom I see everytime I go there. I dred it when she is working. When she asks if Im looking for anything in particular, I reply that I know what Im there to get and Im simply browsing or just a simple no thank you. Literally every minute to 2 minutes she is constantly in my face asking if I want to look at this or that or shes commenting about every item Im looking at to inform me about it or deals. This does not make for a pleasant experience when Im hounded every minute to 2 minutes and Im simply trying to enjoy browsing in the store and looking around. Ive used origin products for many years, so Im very familiar with the products and i receive updates on new products. If I need help I will ask for help. And when I say I do not need help, I dont need the same person in my face the entire time Im at the store.

Origins has great products, I really like their toners, and I always know when they have awesome deals with their emails! Customer service is usually wonderful there, also a plus for me is that they take recycle plastic make up containers.

Employees are great - Manager is not pleasant at all. Origins had a promotion online and in stores. Going into the store they would not give me the promotion because the only promotion moisturizer I can use was no longer available - even though it was on the shelf. I buy hundreds of dollars a year from Origins and the manager was almost rude - even questioned if it was still available on line, which it was. Went an hour out of my way to go to the store to get the promotion since it would not be delivered in time when purchasing online and I was going on vacation. The manager was downright unpleasant so I walked out and told them Ill do my business online. Will not go back.

They spent time with me to make sure I got exactly what I wanted.

Just booked a mini facial for my granddaughter and myself for this Friday. Looking forward to it! ;-)

Great quality products

Awesome.

Fun business!!