They were professional, courteous- even when understaffed due to the pandemic, they did their best to make things happen. We had two great techs, I can recall one named Max - he was beyond fast and friendly. The other one from the Springfield office was just as great, they made sure to help with re coding your clicker remotes in cars, outside key pads the works! Thank you Overhead! We recommend them ! Prices are beyond reasonable and they call before arrival and keep you in the loop of what is going on with parts ordered or diagnosis. Awesome Company!
The aging springs on our garage door finally broke. Overhead Door came out the next day and replaced the springs. Came on time, came quickly, reasonable price, and the new springs are super-quiet! It would be hard to find something to complain about! Good job!
All I can say is WOW! Was very professional in explaining to me what he was going to do...got to work and when he told me the cost I was even more pleased. I also asked for an estimate on a total door replacement which was done in 10 minutes. Explained the payment plan possibility and the 6 month same as cash. Second time we have used them and second time I was impressed.
Mike Conde did everything he said he was going to do and then some. He kept me up to date with expectations of how long the process would take, and came by to make sure the finished product was up to expectations, he even did two follow up calls. Doug the installer went above and beyond with his time at the house and definitely made sure I was satisfied with the final product. Very Very Happy Client.
Repairman was very efficient and knowledgeable. He arrived on time and corrected the problem while explaining what he was doing. Very satisfied!!!!!Thank you! Or as we say in Hawaii Mahalo!
Our garage door broke in the morning. They were able to come the same day. They arrived during the stated time frame and quickly replaced the spring. The technician was very friendly and professional.
Prompt service and fixed the problem. Can’t ask for better.
Overhead Door responds quickly and took care of my garage door on the same day. Quality, dependable work! Will always be my go to company!
My first experience with Overhead Doors. I will use them for any future needs. They helped me in a crisis. They arrived quickly, fixed my problem and were very affordable for my single household budget. Recommend 110%!
He fixed our door and opener so fast that it was amazing. This is a very good place to deal with.
We needed garage door repair after hours. The technician came right on time. He was professional and knowledgeable. He quickly diagnosed and fixed the problem.
Rapid, courteous service. Fixed more than the known issues. Nice Work.
Job well done!! Very happy with the tech, the price and the job he did.. Thank you fir coming so soon😊👍🏼
Great communication, punctual, friendly, and fixed all my garage door issues!
Arrived during the window of time they provided they would. Quickly completed the repair. Friendly, knowledgeable, and informed me of what needed done and that I had a warranty. Price was fair. I was very satisfied with Overhead!
Max was great, efficient, helpful and supportive. Got the job done. This is the second time he has been out, and I would call him again.
Although they had to reschedule twice, probably because my job was not that big and the bigger jobs took extra time & as a result needed to be prioritized, when they did come, they did the repair quickly, efficiently and very well. Receipt/invoice was provided on the spot, and perfectly filled-out for the insurance companys adjuster. Reasonable price. Not cheap, but great value for peace of mind and professional work.
I was very pleased with my experience. The gentleman that replaced my springs and maintained my units was prompt, expedient, and professional. When he left, my doors worked better than they ever did before. Well done!!
Wonderful folks who work quickly, efficiently, and with high level of technical competency. Recently, our broken door springs were replaced by Doug and John, who could not have been nicer or more courteous. This outfit has been our go-to for door repair and maintenance for almost 20 years. Highly Recommended!
Tried to call for information they didnt know anything and transferred me to a answer machine . tried calling again just in case and got a older stuffier person with a better than me attitude
When the garage door breaks at 4:30 on a Friday afternoon, and phone calls went unanswered - this one picked up their phone and came to the rescue. They were very nice to deal with, responded quickly, did the repair in lightening time, and went above and beyond to check the entire system. Kevin gets gold stars all the way around. Their price was very fair as well. This is my new garage door go to and I will highly recommend to anyone. THANK YOU
Max Engler, the residential technician expertly installed 2 new Overhead Door Company garage doors for us. He was efficient in the installation. Was able to program the doors to both of our individual vehicles. Just so you know, we were so impressed with his professionalism and kindness that we requested him for the second install 4 months later. We love our new Overhead Doors that are super quiet and didn’t realize how much we missed having an operating remote control.Thank you, Max!Dayna Glanz
Fast and efficient in replacing spring on garage.
I don’t leave reviews often, so the fact that I’m writing this means a lot. I was blown away on how quickly the tech not only got out to my house, but diagnosed the problem. They were willing to listen to me and to hear my concerns, and took care of me in a prompt and very efficient manner. I will definitely recommend Overhead Door!
I would recommend them. Max showed up when he said he would arrive. Knowledgeable about equipment n repaired the issue promptly. Very professional
The technician was very helpful and knew the problem with garage doors. Thank you very much for excellent service.
Efficient and professional service. I called one day, they came the next morning and were able to fix the door on the spot.
Doug and Rod installed our new garage door on Dec 30th. We cannot compliment them enough.. they were efficient and friendly. The door itself is fantastic, quiet and beautiful.
Awesome service! Our garage door broke and they came and fixed it same day for a very reasonable price!!!
100% recommends, very pro fast and friendly
Very satisfied with my installation. Installers where fast and courteous. Would highly recommend.
Didnt order the door the first time around.that was in april. Now its going to take 10 to 12 more weeks new door was ordered June 1 so it looks like August or September now. The overhead Door in columbia is not very good dont know what the problem is or was but Springfield overhead Door is now taking care of things.
Max was timely and professional. The work was excellent and reasonably priced.
After using another local garage door company for many years for commercial service needs, their response time became unacceptable for our business. We decided to call Overhead Door Company. We have had to call them on two different occasions so far. Both times, they sent a tech out very quickly. Mike was very friendly and efficient. Their pricing was very fair. Overhead Door Company has earned a new loyal commercial customer. Thank you!
Great service. Got to us when we asked. Had the repair done on a few minutes and at a great price.
They provided excellent service and installed a new garage door opener. It works great, and is much quieter than my old dinosaur! I am very pleased with the service and the product.
I had a neighbor refer me to them. They were fast, friendly and efficient. The communication was great; the technician was running a little late and I was notified right away. He was quick to diagnose the issue, was great about explaining what needed to be done. The repair was done and I havent had any trouble since.
Thank you for your great work! Doug and his team are courteous, professional and did an excellent job on our new garage doors
Great information and no nonsense pricing for my job. Friendly, knowledgeable technician.
Outstanding in so many ways! One of our door springs failed. I called in the morning and was given choices of times a service provider could arrive. The problem was assessed. The most practical scenario was to stabilize the door and return in two weeks with the correct parts. Unfortunate, but realistic. Instead, the service provider drove back to the shop and warehouse. He obtained the correct part and completed the job that afternoon. It was late Friday and I know this interrupted his dinner and the start the weekend.This was a warranty job, meaning: No profit, no break even, but a money losing event for the company. They replaced the faulty spring. Plus the remaining spring at no extra charge to ensure we would have no further trouble.So if you are looking for a professional company. That does the right thing for you, their customer. Look no further. They will always have our business!Even if you are not in their immediate area. Call them to see if their sister organizations have your area covered. They set the bar for their industry.
Quick efficient visit. A few adjustments and all is well again. Thanks!
The garage door company always comes through for me. I called for an appointment and it was made for three days later. Pretty good! Max always comes to the house and he’s awesome. Good guy, very professional.
Extremely professional. Would recommend the treatment I received.
Excellent group of guys. Sheldon, Kyle, Doug and Jared are the kind guys I would want working for me if had a company. It always impresses me when people take pride in their work as the above mentioned names have done. I have now had three experiences with Overhead door and each occasion has went smooth as glass. I would and will recommend Overhead door for anyones garage doors and Lifestyle door screen needs. Many Thanks to all involved. Great job guys.Lloyd CollinsA life time customer
Excellent, rapid service!
Be careful. These folks do good work but will try to convince you that your opener is “under sized” and try to sell a new one rather than service the existing opener. The “under sized” opener had been in service for years.
OHD only had my satisfaction on their mind. When the model I had installed was missing a feature we thought it had OHD went out of their way to make it right. Couldn’t be happier!!!! Max and Becky were terrific!!
Max did an excellent job. Fast efficient and personable
Kevin was fast and thorough. Emergency service is $$ but on a Saturday you have no other option. Kevin got it fixed quick so I could resume my vacation. A huge save.
My garage door was broken and would not open and I could not get my car out of the garage to leave for work. I called overhead door and a very friendly and efficient young man was at my house within an hour. Less than 45 minutes later everything was fixed and I was freed from my captivity. This is all the more amazing because we live out in the middle of nowhere in southern Boone County. Thank you so much for coming to my rescue.
The technician was very knowledgeable and courteous.
Very friendly, prompt and helpful. Any garage door needs, this is where Im going first.
Excellent work by an excellent company! And much less $$$ than I expected. Thanks Overhead Door!
They came out quickly. He was very nice and didn’t charge a ton. I would happily recommend.
They always have excellent communication and prompt service. They are very upfront with the prices and there are no surprises. They have my business and my recommendation.
If I could I would give them zero stars. I scheduled an appointment over 2 weeks ago for this morning. No one from the company has called or shown up. Guess my money is not good enough. Go elsewhere where people may show up.
Overhead door, came out the same day to fix our garage door which the main spring had broke, and we could get in or out of the garage because of how heavy it was without the spring and the guy (Matt)was great did the job fast and accurate very reasonable rates. I would definitely recommend them they came out of Columbia Mo. 1hr and 45 min drive each way.Thank you Matt you are good at your job
We woke up to a temperature of one degree the morning of our appointment ..I waited for the cancellation call..but instead the smiling technician arrived at the early morning time we requested. .and installed a new motor that runs so smoothly and quietly. They are The Best!
I needed help, I called them and two hours later my garage was working again. I highly recommend that if youre having garage issues give them a call.
Called at 7:50 am. Responded before 11:00 am. Tech replaced two springs and adjusted the door opener. Quality work, fair price.
Fast response. They fixed a compression spring and also noted that the cables probably had aged as well. From what I had read, they’d be right. They came out and got the job done pretty quickly and without any hassle.
Our garage doors have weather stripping at the bottom which was warn. I called for a visit and service was fast and the technician was professional and friendly. Highly recommend.
Was very happy and pleased with the work and friendliness of the workers. Very pleasant. They solved my problem.
The technician was knowledgeable, helpful and pleasant. He explained things in a way I could understand. And, he went about in a way that identified the less expensive alternatives first. Top notch!😊
In the middle of the Covid-19 crisis, they were able to find a replacement. It took longer than usual, but they kept me informed the whole time and communication channels were frequently utilized.
Technician arrived at schedule time. He was skilled and knowledgeable and service-oriented. He explained things and invited my questions. This technician installed the door and has made maintenance visits in the past. He is outstanding
I needed a new opener and they responded quickly and were very efficient and a great company to work with
Very professional. Corrected my issue in a matter of minutes. Very reasonable price. I highly recommend Overhead Door Company for all your garage door maintenance requirements.Ron Reeves
The rep came out promptly and was very knowledgeable. He prepared a quote and asked if I had any questions.
Very responsive and competent technicians. Have purchased 4 garage doors and 2 solar powered gates with good success. Tech guys are responsive and competent
Reasonable pricing, very attentive and knowledgeable. They got us back up and running quick too!
It was incredibly easy to set up and appointment at the time I needed. The technician was knowledgable and quick. And the service call is very reasonably priced
Great service. I signed up on line for an appointment that day and they came right out. Did an excellent job.
Prompt responce, fast service GREAT!
Great, prompt service for a reasonable cost.
Called overhead doors with a broken spring issue. 4 hours later they were there and replaced my springs. Installer was very friendly and competent. Would HIGHLY recommend this company to anyone!
Quick response. Quick service. Appreciated them so much!
Love Overhead Door Co. of Central Missouri! They did a fantastic job of installing my new doors.
They were open even over a holiday weekend, got us quickly scheduled, fixed the problem with our garage door, and were very professional and efficient! We would definitely use them again and recommend them to friends.
Polite, knowledgeable technician; all stages of installation completed quickly, painlessly, and ahead of schedule. Im very pleased.
Fast repair, friendly staff. Appreciate their help very much.
Came to my house in good time same day very knowledgeable got job done in good time beating the storm thank you so much . I would definitely call again if l ever have any more trouble.
On time and good instillation.
The first guy that came was very helpful, friendly and professional. They had to come back with parts they didnt have on the truck. They said theyd be out First thing Thursday morning. They arrived at 10:40, which was never first thing in the morning. They did a good job fixing the door.
Max is professional and helpful and I appreciate his help.
Had a spring break, called another company that had previously worked on my door. They would not replace spring because a had crease in one of the panels and tried to sell me a new door. Called Overhead, they were there the next day.. Clamped the broken spring so the door would work right away. He went back to their shop and made the springs I needed and returned the next day and fixed it. If i could give them more than 5 stars i would.
I found the repair man to be efficient, professional, and friendly. You cant t ask for more.
Always get great service from Max. He is prompt, skilled and courteous. Great service yesterday1
Listed Hours indicated open 24 hours, until you call on a Saturday morning then its 8-5 Monday through Friday. At $175 per hour and a minimum of two hours, its not worth the very impersonal, rude, and unprofessional dispatch person. Good luck to these people with their current level of customer service.
Technician was prompt, fixed the cable problem without trying to sell me a new door, tweaked the door so it closed tighter and rain no longer seeps in on one corner, and all for a reasonable price. Very friendly and helpful.
Prompt and polite. Service man was knowledgeable and fixed problem.
Made sure the job was done to our satisfaction
On time and efficient
Excellent service and very professional sales staff!
Same day service
Excellent and prompt service!
My technician, Max, diagnosed and fixed my door’s problem quickly so I could be on my way in no time!
Charged my credit card when appointment was cancelled 24 hours in advance! $1606.00!! Still waiting for my credit refund ! No stars! GO TO Eddies !
Great job, nice people.
Theyll fix your door and then when it breaks two months later theyll charge you $400 in emergency services to come look at it off hours.Terrible way to run a business.