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Tidewater Carts Superstore - Columbia
4014 Fernandina Rd, Columbia, SC 29212, United States
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Tidewater Carts Superstore - Columbia
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ch
Review №1

Gary was so knowledgeable, nice and gave us the time to look thru all the inventory ( they have such a large selection on the floor). We are very pleased with the experience and are looking forward to getting our golf cart!!! Update: we have our golf cart - delivered in less than a week. Highly recommend Tidewater Carts!

Du
Review №2

Amazing experience from beginning to end with this company and everyone in the shop! Hubert went out if his way to ensure I got everything I wanted and more! I ordered a custom black lifted golf cart and asked if it was possible to get yellow stripes sewn in the seats since Im from Pittsburgh and a huge fan. He already had some they had created and sent me pictures for my approval and then changed my order and put the yellow custom seats on at no extra cost! He also explained that they were working about a month behind due to the pandemic but would ensure I was kept up to date on production. The cart was actually dont a week and a half ahead of time and delivered before it was even scheduled to be completed! I highly recommend this company and staff to everyone wanting a golf cart!

Ro
Review №3

Love my new Renegade!! Thanks for a pleasant experience. Thanks to Jack for coming out when we had a minor issue last week!!

Ca
Review №4

Fantastic place for carts! Mark and Hubert were both excellent to deal with and very professional. We bought a terrific used cart that they detailed and services included new batteries. Everything was done on time and the cart was ready for purchase at the agreed upon price which was very fair. Excellent customer service!!

Ke
Review №5

Very knowledgeable and experienced. Helped out with everything out family needed! Thanks Hubert

Ca
Review №6

Wish I could give this place more than 5 Stars! We stopped in to compare the new and refurbished golf carts with one that we were thinking of buying from a friend. We received EXCELLENT service and GREAT advice from Hubert. He advised us to make the purchase from our friend and told us why it was a great deal. We appreciate the honesty ... they could have made a sale, but recommended the option that was best for us. If we are in the market for another golf cart, I would absolutely purchase from Tidewater.

Ro
Review №7

My wife and I had been shopping around for a custom built cart for months with no real satisfaction in the businesses we had dealt with. A friend of ours recommended Tidewater Carts. I called and spoke with Hubert and immediately was impressed with what Tidewater had to offer. He asked over the phone what we were looking for in a custom cart and said he would call us when it was ready. When we went to look at the new build, we were more than impressed. We picked up our new cart in November 2020 and have enjoyed it with not one single issue. Customer service at Tidewater is amazing. Hubert has since ordered an extended roof for us and kept us up-to-date on everything. Thanks Tidewater!!

Ry
Review №8

Spent a lot of time searching for the cart I wanted and tidewater carts made it happen! Sent them a picture of what I was looking for and not only did they give me what I wanted but they gave me above and beyond what I was looking for. Always quick to answer my endless questions and friendly. One of the smoothest transactions I’ve ever made. Even the day of pick up was smooth. Great prices great selection and I would recommend to anyone! Also a go to spot for accessories with a huge selection!

Ma
Review №9

Updated today! We had some issues with our cart but tidewater has gone above and beyond to help us and to get it right. Will be sending more people to buy from here for sure just because of how good the mechanics and Mr. Mark were to get our cart right and keep us happy! Thank you Tidewater!

Da
Review №10

I have used tidewater carts now for two seasons for an older cart. They are very reasonable in costs and the customer service is great. Hubert has been very helpful and quick to respond to any questions or issues that come up. I will always be drawn to companies that put the customer first and tidewater carts does just that. Highly recommend!

Rh
Review №11

They did great work! I was very pleased with their services and prices.

Jo
Review №12

Great job on repairs fair prices

Ja
Review №13

Great selection of custom carts and accessories from entry level to fully tricked out. Staff was very nice and eager to help. Wife and I stopped in just looking around and there was no pressure.

Ke
Review №14

Great Service and awesome communication, already sending some of my community golf members.

Wi
Review №15

Great experience! Called that day got my part and explained must knows for new cart owners.

Ca
Review №16

I went into Tidewater carts for a replacement leaf spring. I met Hubert and another very nice gentleman at the desk who were VERY helpful. Since I have a stock golf cart, they brought out a replacement spring from a cart they had raised and told me I could have it at NO CHARGE! This would have probably been a $60 part. I really appreciated their kindness. I would recommend this place for all your golf cart needs! ❤️

Gu
Review №17

Best golf cart buying experience I’ve had. Awesome shop, honest people, great products to choose from and very competitive prices. I won’t be going anywhere else. Fully built Golf Cart with no issues and exactly the way I wanted it in the time promised. Can’t ask for much more. Go see these guys.Also, if you need new batteries spend the extra and get the lithium ion pack...huge difference.

Mo
Review №18

Mark and the entire saff were extremely helpful in building our cart. We were able to communicate via phone and text and took care of all our needs. I highly recommend Tidewater Carts Superstore for your cart needs.

Ga
Review №19

GreT, bought one.

Gr
Review №20

They build the most badass golf carts on the planet!!

G
Review №21

Bought a cart from them several years ago which has worked great all these years. Recently needed some parts to fix some damage that was done to it and they helped me get parts that made the repair inexpensive. They could have easily sold me a more expensive solution. Honest and customer service focused guys. Highly recommend anyone that needs a cart, batteries, or parts to go visit Tidewater Carts. Great to have this business in our area!

Bi
Review №22

Needed new golf cart batteries. Tidewater had the best price by far. Also, very quick and seamless service when I went. Jordan was extra helpful, as he unloaded my used batteries and loaded the new ones in no time. Recommend this store.

An
Review №23

Great experience with Hubert at Tidewater Carts. Cart was built from ground up and turned out better than expected. Even on day of pickup was impressed with the Tidewater drink cozies in the cup holders of the cart. Small thing but was a nice touch.

Ne
Review №24

Excellent sales & service...

Ch
Review №25

I had been to several golf cart companies before I went to Tidewater Carts. At Tidewater Carts I was treated with respect from knowledgeable and professional staff. They took the time to explain everything to me, helped me with the accessories and I ended up with the cart that I wanted at a fair price.

Do
Review №26

It was an easy transaction. They were able to give me exactly what I wanted. It only took them a few days to add all the things I needed. Thanks the prices are also very good. I did a lot of searching before I stopped in.

Ri
Review №27

Had a relatively brand new battery (purchased about four months ago) fail this week because a terminal melted. Jordan stated that the battery manufacturer would not replace under warranty because the melted terminal was likely caused by a issue with the cable connection. After initially stating he would replace the battery at his cost, he ultimately replaced it for us without cost to make it right. I sincerely appreciate his taking care of this issue without charging us given it was a new battery and failed without fault of ours. This is an example of positive customer service that I greatly appreciate and makes me comfortable in referring customers to them (we referred a friend three weeks ago who bought a cart) and continuing to use Tidewater for future service needs. As previously noted, we recently replaced all the batteries and also had to replace a punctured tire in the last four to five months and undoubtedly will have future service needs.

Sc
Review №28

I needed a bag attachment and these guys were polite and very helpful. Pleasant experience and will recommend them to all.

Ma
Review №29

Great experience. Highly recommend. Professional, courteous and easy process. I live 3 hours away and working with Hubert made the process very easy.

Al
Review №30

Hubert was great, I absolutely love the preorded cart we choose. Great price, great customer service, Cart was far better than expected and wish didn’t have hesitations before.

La
Review №31

Recently had an experience that worked out great to say the least! Thank you very much Guys! And you absolutely could not beat the cart that I bought from these guys, That for the most part they built from the ground up

Ma
Review №32

Have used the service department twice in the last month with two different issues. Work was done quickly and they took their time explaining the electrical system which I was not up to speed on. No issues with the work. Hourly rate is a bit high ....

je
Review №33

The sales operation seems nice enough, but service leaves a lot to be desired. Dropped off my cart with a known smoked motor, and was told 2 weeks to repair. 2 MONTHS and many phone calls later, they finally had it ready, with additional parts required. No calls from them to tell me about delays, just calls from me trying to get status updates. I actually understand the additional parts issue, but I had to beg for information. Ready included a cover missing, and no one knew why none of the lights worked anymore. I had asked about possibly replacing the turn signal switch, but no action on that, and it no longer worked. Two weeks later, and I am having to replace a fairly new battery because the terminal melted from a loose connection. I am in a customer service position myself, and my customers would rake me over the coals if I left them like I have been left. I will find another facility for service next time. Really poor customer interaction.

Sa
Review №34

Mark was fabulous. We called ahead because we were driving so far. He talked us through the process and had it ready upon our arrival. Paid and out the door within 30 minutes. Super friendly staff all around. Recommend Tidewater carts, LLC to anyone looking for a golf cart!

Ma
Review №35

I had a wonderful experience with this Company. Mr. Phil and Mr. Mark were the BEST.I highly recommend this business to anyone seeking a golf cart.The service/delivery man” Mr. Blake” also was exceptional and assisted after delivery.

Ma
Review №36

We dealt with Stephanie when we bought our cart. We were very impressed with her service and she was very knowledgeable about everything we wanted to know to be satisfied with our new cart. We gave her a price and she got all the accessories and style that we wanted. I would highly recommend King of Carts to anyone. We are enjoying our cart and we will be back for any additional accessories we want to add to our cart.Thanks Stephanie !!

br
Review №37

Excellent service great staff and they done so good and was willing to bend over backwards to make sure I was very satisfied with my golf cart at a reasonable price and even serviced it for me and put new batteries in it and sold me another reasonably cheap in case I had any issues thank u guy...... from James McDaniel Ill definitely be back and will recommend u guys to everyone

Mo
Review №38

Knowledgeable and friendly. Went in on a busy Saturday, they made sure to acknowledge me and said they would be with me ASAP. Helped every customer with full attention. Def would recommend!

He
Review №39

We went to King of Carts just to get an idea of how much a golf cart would cost but after the expert sales advise from Jeremy we were sold. We got to customize a basic cart and have it delivered the next day! The price was right and the service was excellent. I would recommend King of Carts to anyone looking for a golf cart.

Fr
Review №40

This is for the Fort Wayne, IN Superstore.I live in another state (MO) and I worked with Stephanie over the phone and through email and she was AWESOME through the whole process.She didnt pressure me into buying anything (I didnt need or want), was very upfront and honest about the options available for my golf cart build,explained in detail the whole build process and time frame it takes and was very patient with me as I changed my mind multiple times during the few months we worked together. It was always about what I wanted and not about how much $ she can make off me. These are the qualities a good sales person should have and she does:) So 5 stars to Stephanie and to the Fort Wayne Superstore. Highly recommended.

Co
Review №41

We purchased our second golf cart from Tidewater in Columbia today. Jordan was very helpful and accommodating. We got exactly what we wanted. :)

Wh
Review №42

I wanted to finance a newer golf cart. I called this company and spoke with someone there before i started the process. I saw the cart i wanted on their website and had to have it. I applied and got approved only for them to tell me afterwards they didnt have any instock and had to build one. Their website never mentioned this and Im stuck with this credit card that i will never use. Thanks for the unnecessary ding on my credit!

Ga
Review №43

Excellent company who took the time to listen on my Cart needs. Many others wanted to sell me what was on the lot. Melissa was the best she took the time to listen, then suggest offerings. Later in the production process she kept me informed and address all questions that we had with our cart.We are using the cart as part of my wife small business, to draw marketing and delivery in our town. It was a grand surprise to my wife when I drove up to pick her up one evening.We highly recommend the King of Carts as a source for your needs.

Ph
Review №44

I was looking for golf carts to have and enjoy on Fripp Island in SC at our beach house. I am a TN resident. I looked here but TN taxes and delivery fees would have been close to $2K for 2 carts. I found Tidewater Carts in Columbia and we did the deal over the phone with multiple text messages, videos, and phone calls from Leslie, and Mark. Not only did I save the above tax( since I am a TN resident ) and 1/5th the price for delivery, Tidewater was a bit less overall on the actual carts than the companies in TN. They were courteous, patient, and very professional. We traveled down to Fripp this past Friday, stopping at the store AFTER hours ( held open by Aaron when he heard we were coming thru) and saw first hand the finished carts although we had been sent videos of the finished and highly detailed carts earlier in the week. Gabriel then took over and delivered the carts to Fripp on Sunday. There were phone calls along the way so we knew exactly when he would arrive so we could continue to enjoy our time at the beach. WHO DOES THIS KIND OF SERVICE ANYMORE??????We could not be more pleased with the carts and the entire process. I HONESTLY cannot tell these are used carts!!! Thank you Tidewater Carts!

Pa
Review №45

Hubert Robinson was great and easy to deal withSolid salesman

Fr
Review №46

My husband and I dealt with Julie in the Columbia store and received excellent customer service from her. She was very knowleable about the cart and we were able to get just what we wanted at the price we needed. Very good experience!

ph
Review №47

Engaged with Chase from our initial visit throughout the entire process. He was outstanding and very helpful in making several suggestions to get the exact cart we wanted. Very pleased with our overall experience.

ma
Review №48

Stopped in the showroom at the Ft. Wayne Indiana store, Met a wonderful sales girl, Stephanie. She answered all our questions and showed us all the carts. The carts looked amazing!!

Mi
Review №49

Very helpful great place for all your golf cart needs. Mark is the man

Je
Review №50

Great place. Mark and Aaron were awesome and very helpful ! Great prices too !

Ja
Review №51

Columbia Store is the Friendliest and very helpful. All of their associates are very helpful! I have purchased from them 4 or 5 times now.

Am
Review №52

We went into the Surfside Beach location on the brink of hurricane Irma and were very grateful that they still allowed us to rent a golf cart!The staff was exceptional in helping us pick the best cart for our needs and made sure we knew how to properly run it!The lifted golf cart was awesome and made my two year olds entire trip!Great pricing!! We will certainly be renting from them again on our future visits!

Ja
Review №53

Very helpful and friendly staff. We are from out of town so they hooked us up with parts we need and more.

Ke
Review №54

Went in on a Saturday and was helped by Chase Bethea. He was very informative and helped us look thru inventory. Very happy with service and will probably be back this week to purchase.

Ma
Review №55

Called and asked for trojan 875 batteries. Told me the price and I said I would be leaving soon to get them. 40 minute drive later and they told me they didnt have them. Last time I had to wait an hour to get help. I went elsewhere and ended up saving money.

Wi
Review №56

Very helpful and knowledgeable staff. I dont know of anything about our golf cart and then guys have been very helpful.

Da
Review №57

Got a great golf cart

Ch
Review №58

Great place for golf carts, and good service....

Br
Review №59

I was very disappointed with my experience. I was looking for rims, tires, lift kit, lights for my ezgo and walked out empty handed. Melissa was more than willing to help, unfortunately I was not in the market for a new/refurbished club car.

JO
Review №60

Great spot to get a great deal on a Quality and reliable cart awesome place !!!!!!!

Wi
Review №61

Melissa Benson is a out standing sale rep. Very helpful and a pleasure to deal with .must check them out

In
Review №62

Great customer service. Very helpful.

Br
Review №63

Had our golf cart for 3 weeks charged us almost $400 for “3 hours of labor”. During this whole 3 week time period. Disappointed picked up my golf cart in the same shape it was in before.

Ch
Review №64

Great customer service.

Te
Review №65

These guys can get you whatever kind of cart you need or want with very reasonable prices. Ask for Joe and tell him Terrence sent you!

Ed
Review №66

Very helfull personal service.

Bl
Review №67

Great prices and very knowledgeable

Ja
Review №68

Great service, awesome carts. Thanks to salesman Mitchell Fludd!!

Ga
Review №69

Agee was very professional, knew the carts, worked with us every way you would want🤩

Pa
Review №70

More interested in sitting on golf cars with feet propped up than making a sale.

Ma
Review №71

Arts Carts had their service for your cart in Gilbert,SC

St
Review №72

Jordan was very professional and friendly

Lo
Review №73

Great Company

Information
100 Photos
73 Comments
4.5 Rating
  • Address:4014 Fernandina Rd, Columbia, SC 29212, United States
  • Site:http://tidewatercarts.com/
  • Phone:+1 803-851-0455
Categories
  • Golf cart dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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