Might be a good place for oil change, inspection or tire replacement. But for anything else, forgot about it. My car has some rattling noise for 1-2 minute when starting up, bring over to take a look, they charged $139 and then hours later telling me they dont know why and claim its something within AC to the back of the car, and want another $400+ to open up everything involved AC just to figure out why!Few days later, a friend found out its just something loose in center console, reseat the tray and noise was gone. I have been a customer with them for many years, but this incident make me completely lose confidence on their skill and good faith on fixing a car.
Kristofer, District Team Leader provides top notch customer service. He adapted to my situation quickly and set up the the new tire sale through my fleet manager after a lot of hard, effective work. I can’t remember a time when I went to a car repair center / tire shop where I had such a great experience. I would recommend anyone who needs tires to go to Goodyear in Commack and see Kris and his staff
I would like to compliment Anthony N and JP from your Commack good year location! Both of them provided excellent customer service and got my car in a timely manner! I feel like people should be recognized for doing a great job! Will definitely go back to this location if I need any auto repairs!
Had there road hazard on my tire. Had several nails stuck in it. Called ahead to make an appointment. They said it was fine just come down. I had called at 2 and said I could be there by 330. I got there at 320. They took over forty minutes to figure out my car tire was still under warranty. Then asked if someone was going to pick me up as it wouldnt be ready until 6 when they closed. I explained I called to find out if I could come at the specified time and I needed between 430 and 445. I would not have left work early if I knew I was going to have to wait two them to get my warranty together and such. Which they never really fully accomplished. I would went there initially as I knew the manager who ran it for years. But since he has left the lot is always empty.
I always get the right advice and they do a great jo on whatever my car needs. Happy to have my car serviced here.
Excellent service! I’ve been bringing my cars here for years and have always received great service.
The technicians at Good year Auto service in Commack are very knowledgeable about all mechanical aspects of the C300. The new tires were installed properly and promptly. I’ve been coming here for all my automotive needs since 1997 and I can’t be any happier.
Quick and easy drop off for inspection and oil change! Great customer service
Quick and great service. Spoke to Anthony N he was very knowledgeable and friendly.
Abc exposed this place for ripping people off with unnecessary repairs! Close this place, your reputation is ruined. Shady place, go somewhere else.
Fast and honest. Always great work, never any issues.
GoodYear was a bit wait of time but I always feel they do a great job and trust them to maintenance on my car.
Great customer service. Kris, Anthony N, Anthony S, Alex and Matt did a great job taking care of my car and hooking me up with great prices and got the work done in a timely manner. Highly recommend coming here to get your work done and fresh new set of tires!
I had another great experience here today. They were nice, professional and knowledgeable. They also gave me a great deal on 3 new tires! I would definitely come back but hopefully no time soon!
This place rips people off, lies, threatens clients. Watch the segment about their crimes on YouTube. UNBELIEVABLE! How is this place still in business?
Great customer service!! Came in for a oil change. Guys in the back perform a free safety check and recommended couple of filters. Oh my god ! if you seen the condition of these filters ! I got 40,000 miles on my car and never had them changed out. They also brought me to the back showed me my tires and recommended an alignment. I went with the package, after a coupon applied it was around $189.00 for 3 year warranty! Which i think was a very good deal! I love this shop and love the energy of the people that work here. Would highly recommend this shop to anyone in the area !!
Ordered tires online and set an appt. was greeted promptly and taken right in. Was in and out and got a great deal. Kris really knows his stuff and I felt very comfortable which is most important. I recommend everyone using this Goodyear. Thanks Kris!!
Excellent service very polite staff and service is done in a professional manner.
Great customer service, Alex was very professional and tentative. Easy process and good year took great care of me and my car. Could not ask for a better experience!!!! I would recommend anyone to go to the Commack Goodyear
I have used this GoodYear for years. Great service, easy to make appointments, vehicle is always ready by the time they say.
The service team was great. Alex B. was helpful and quick to assist with my needs. Logan V. was quick to fix my punctured tire and was courteous as well. Excellent service overall!
Always a pleasure having my car maintenance done here at Goodyear, whether it be tires, oil change, inspection or anything else.I had major engine work done by them and it was perfect.I highly recommend!
Excellent experience! Everyone was knowledgeable and courteous.The environment was pleasant...and immaculate.I would definitely recommend this business site to others.Adrienne Gatto👍🤗
My mom always comes to good year in commack and we always have a great experience with the friendly staff and awesome customer service! if your car has an issue this is the place to go
Great customer service. Kris, hooked me up with great prices and the team got the work done in a timely manner. Highly recommend
I recently had service done on 2 of my vehicles and everyone there was courteous and professional. Assistant service manager, Anthony Salvo was extremely attentive to my needs and concerns and was very efficient. Needless to say I will continue to use Goodyear for future vehicle services!
Thank you Scott and team for solid service at a fair price. Always glad to do business here.
Fast and efficient repairs and service. Excellent customer care. My go-to place for work on my car!
RIP OFF RIP OFF RIP OFF. they aalways are tryijg to rip you off and the guy at the front desk is so rude. They always over charge
This place is awesome. Khaleem, Anthony S. and Jack. Really helped me out. They took the time to explain what tires are the best for my car and showed me why I needed brakes. They were professional, courteous and accommodating. I cannot recommend this place enough!
Fantastic customer service. Professional work. Manager Scott called me promptly when my car was finished.
Brought my truck in last week and got incredible service! Anthony at the front was incredibly helpful and very kind and patient with me as I do not understand much about cars. I also spoke to Kris, the manager, and he was just as awesome and helpful! I highly recommend going here if you want great customer service, a fair price and trustworthy work! Will definitely be bringing my truck here for all services from now on! Kris and Anthony are fantastic!!
Been dealing with Khaleem, he’s nothing but honest with me, working with me and getting good prices he’s not like every other mechanic from other shops just throwing your car on a lift and charging you an arm and a leg. I appreciate the honestly he had with and I respect that. Will definitely come back and recommend to my friends.
Took me early finished quickly. Fast and clean. I would recommend.
Scott is the man! always takes care of me and my family. won’t go anywhere else. wish i could leave more stars! good tired great prices. DO NOT GO ANYWHERE OTHER THEN GOODYEAR
Very nice staff.Khaleem at the service desk was really helpful. Best service shop in Long Island. They do high quality work and most importantly, theyre are honest. Highly recommended!
Anthony S. and Kris were absolutely phenomenal. Both of them were so knowledgeable and helpful with any questions I had. I will definitely be coming back here because of these 2. I suggest asking for one of them next time you go!!!
Great team. Great service
The Good Year team was absolutely fantastic to work with. Their level of professionalism, expertise, and service was exceptional and auspicious in every regard. I thank the Good Year team for all their help and support, and most importantly recommend his shop, team, and services. Thank you!
Great customer service and reasonable and fair pricing. Me and my family come to this Good Year all the time. If u need any help I recommend you see Khalem and Josh those are two favorite employees at the store.
Excellent service!! I have come in now a few times and Alex has been very helpful and helped me get new tires, got my check engine light checked out, and got my inspection a few days ago. I will continue to recommend him and everyone else in the shop to all of my family!! Thank you!!
Very pleasant experience! Great customer service. I walked into good year after hours and Khaleem was kind and patient enough to gather his team and work on my vehicle. I 100% recommend that you service your vehicle here.
Great service. Was willing to stay late to make sure my car was fixed
Great experience at this store after I had a punctured tire. Scott helped me get the tire changed quickly and was very knowledgable. Ill be back! Thank you Scott
I bought the weather ready tires, I actually got a double rebate using a Goodyear credit card. Khaleem And his team got me in and out. I was kind of in a rush and they was very understanding. They got me out in a timely manner. Highly recommend.
Excellent job. Very knowledgeable. Great service. I would recommend this Goodyear for service.Tom
Great customer service. Manager Alex went out of his way to resolve my warranty issue with Goodyear/Dunlop.
I dont even know where to start. Khaleem is easily one of the hardest and best workers i know and i would not trust my ride with anyone else. Absolutely impeccable service from the team at good year and if you care about your car as much as i do you need to stop by for all of your tire needs.
Been coming here for a year or two and the ones who always seem to make it a good time are Matt and Alex. they are great with my car an get me in and out everyone at the store is awesome. quick speedy phenomenal service !!!!
Extremely nice staff... special thanks to Anthony & Alex!! They were excellent!
As soon I pulled up khaleem greeted me. I told him my tire issue.He explain everything I needed. by the way he explained i know he knew his stuff. He gave a quote on 4 tires with alignment, also road hazard protection. He also did a safety check and found out my air and cabin filter was dirty. He saved my engine He also explain how a goodyear credit card would save me money and i end up saving over $ 200 which is more then I would say if I was going to pay cash. I will never go to small shop again that a waste of money . because of good year I am having a great year. Thanks you are the best i would recommend this place anytime.
Commack Good Year has Great Service! Highly recommend speaking with the service manager Khaleem Garcia.I take all my family cars here and have never had any issues.They are very dependable and always make time even when they are about to close.The entire staff is very professional and accommodating.
Great service!!! This place rocks!! Alex was a great help, I highly recommend this place
Applied the donut to my car for free! Great service! Didn’t have me waiting, nice and clean bathrooms.
Wonderful attention by Anthony Salvo, customer advisor. Everyone was very nice and professional. Only place I use for my tires. Thanks
I recently visited and I must say I was pleasantly surprised . With the pandemic still in progress it could be challenging to navigate business and maintain quality customer service while keeping everyone safe. I felt a warm welcome while conducting business here while at the same time all protocols were met and kept to ensure that customers were kept safe and secure while conducting business. I made an appointment before showing up and they were exactly on schedule to work on my car within the scheduled time. I have to say a special thank you to Kahleem . He went above and beyond in making me feel welcome and got me in and out of there in a quick and safe manner . If he isn’t already employee of the month he should be as he made my experience an unforgettable one.I highly recommend anyone to come to this shop for all their car needs and ask for Kahleem for an unforgettable experience 🙂
Went there recently to have an oil change and have them screw something on to my car that came off. They wanted to way over charge me for the fix, but did it anyway before confirming the price with me. When I did not agree to the price they asked for, they un-did their work claiming they “don’t work for free” when I never even asked for it to be done for free. Except…..they did double the work….for free. Never coming here again.
Excellent service at this Goodyear on multiple occasions. Alexander Bicocchi was the employee who helped me each time. My car was serviced quickly and Alexander kept me posted on the status of my car which made me feel better knowing my car is in good hands.
Scott & Kris always taken great care of me, They Give me the Best Service all the time .Always Pleasure to have my cars Serviced, I Highly Recommend
Excelente customer and technical service.Chris and Scott very professional.
Khaleem and Alex were instrumental in getting my vehicle back in running shape, as well as in a timely manner. Normally I’m not one to take my truck to a chain auto shop but I’m pleasantly surprised by the service. When your vehicle breaks down and you need it fixed fast these are the guys to take it to.
Thanks guys for coming through for me in a pinch and taking care of my car so promptly.
These people are fantastic, Alex was great to meet, I was just told today about the road hazard protection I wish I was told years ago, I highly recommend this place
Great shop in the commack area. I usually dont like going to auto shops because they try to upsell you garage you dont need. The guys at good year especially Scott showed me everything I needed for my car with examples. They showed me how warped my brake rotors were in person and proved to me I actually needed to replace them instead of trying to sell me snake oil. Much respect to this good year location. Ill be back!
Great customer service, the front counter guy jack was great, while waiting Khaleem called me to the back showed me my tires and recommended that i get my car align due to uneven wear on my tires ! I also wasn’t charge for my flat repair which was Awesome ! These guys are full of energy and have a lot of fun doing what they do! Love this place would recommend to get ur car service here.
Excellent service, had Logan at Goodyear do 4 tires, great job!
Kris was an amazing worker and took care of me and my car with such great care. Complete professional, honest and a hard worker. Definitely will come back and highly recommend people to come to Goodyear in Commack! He helped fix my exhaust in such a timely matter and worked with a smile. Such a delight and it was great to be helped with care during such a stressful time!
Khaleem Garcia, Assistant service manager, was great help today. Very considerate, understanding and very helpful with my car service today. Affordable prices and great customer service.
Terrible Place - Do not Take your Car (they will attempt to rip you off, waste your time or both)My wife brought her car in after driving with a screw in her tire for 3 days. They claimed that it could not be fixed because it was in the shoulder of the tire, it was not, it was dead center of the tread. New tire would be $210+$30 install and it would take all day. She went to All-Weather in Huntington and she was out in 10 minutes for $16 dollars. Good Year had also given her the wrong size for reference. Do not go to any good year tire center, they are either incompetent or liars, either way do not give them your business.
I had a bubble in my tire at 330p on the Sunday before the big snowstorm last week. I took the car in, I had the insurance on the tires, I had two new tires and got my car back by 630p that night (even though they closed at 5p). Khaleem at the Commack store was on top of everything, had me in and out, and even had the pressure checked again for me in no time at all a few days later. Won’t go anywhere else!!!!
The Goodyear staff was very helpful and professional when I brought my truck to them. They serviced my truck in a very timely manner and were very knowledgeable in explaining everything to me.
Scot was great, very responsive and timely.
The service is above and beyond! They make you feel more like family than a customer...
Got my flat tire fix for free ! Khaleem and Anthony took good care of me! Would highly recommend this shop...
Khaleem Garcia has consistently provided quality service and keeps me updated on my services. Always explains everything thoroughly and is a consummate professional.
I brought my car to the Commack Goodyear because I was having problems with my front suspension. And then, the store manager Kris was very professional and helped explain that my struts were bad and unsafe. He also noted that my wheel bearings needed to get replaced. He explained thoroughly what needed to get fixed. And then, he even had it fixed in a speedy manner. I was going on a long trip so I was more than happy Goodyear fixed this before a potential breakdown. I’m Very happy with my auto repairs here. Highly recommended!!
Friendly staff. Military friendly. Helpful.
Anthony Nicholas and Khaleem Garcia have given me expert car service and clearly go above and beyond for their customers. I had some un forseen problems with my fuel lines and steering fluid and they did a great job taking care of me. They showed me and fully explained the issue and walked me through the entire repair process. I would recommend going in and speaking to these too for your future services.
Excellent service, very friendly staff. Fair prices.
The staff was friendly and courteous. They were in contact with me along the process and finished the job before it was promised to be done.
Excellent service. Khaleem and the rest of the staff at Good Year in Commack always make sure to take care of their customers. Whether it’s by appointment, or walk in. They do the right thing. Your vehicle is in good hands. 5/5 stars. Thank you again
Great customer service ! Khaleem and Anthony took good care of me ! Would recommend this place,
Amazing team that continued to offer great service.
Great shop, the guys were very helpful ..I’m a happy customer!
Khaleem is the best. He always help me out and making sure im satisfied.
Very professional services, very friendly assistant, I’m really recommend this place
I was there three times with tire damage, and Scott helped me out each time. Highly recommend, Scott is very knowledgeable
They truly make the customer experience exceptional!!
Goodyear staff in Commack is exceptional- especially Khaleem - he is friendly, knowledgeable and trustworthy.
Every time I come this location in Commack. Khaleem who’s Manager at this branch never disappoints me. Always takes care of the problems and his staff.
Matt, at the desk was very patient and helpful. He described the work to be done to us after the diagnosis and completed the job in a timely fashion. They told me the cost and didnt go a penny over. We appreciate his professional manner and wish him and the rest of the staff only the best!
Khaleem was very professional, efficient and courteous and provided me with excellent service. Thank you!
Great service!
Needs more people at the front desk
Great customer serviceWilling to work with you on all issues
Im sorry, I can;t recommend you go elsewhere strongly enough. This establishment, from what we can all tell, has a long and suspect history of nefarious dealings. My friend brought his car in and was recommended some things that were unnecessary and at a premium price. The salesperson was nice enough, but the business acumen of this store is simply not one I would feel comfortable with and refuse to go back.
Hey i was shopping here about 2-3 weeks ago and i came accords one of your staff members and thought nothing of it untill i got to speak to him he was super intoxicated i think i caught a glimps of his man it was like Alex bicocchi and he kept slurring words repeating him self i would like to know if anything could do anything about that
They were on the news for scamming people. Claiming there car needed all of this stuff when it didnt. PEOPLE BEWARE!!!!!!!!!! THIS LOCATION!!!!!
The employees were very professional and very reasonably priced. Scott helped me out at the desk and made me feel I got my moneys worth!! Would definitely recommend coming here