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Mattress Firm Commack East
2061 Jericho Turnpike, Commack, NY 11725, United States
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Mattress Firm Commack East
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Jo
Review №1

Awesome experience with Pete! He was able to find us what we like and have us all taken care of quickly, yet thoroughly! 10/10 recommend!

Li
Review №2

Always a great experience at Mattress Firm. I have purchased a few mattresses and pillows from this company. The sales person is always very friendly, attentive and helpful. The quality of the mattresses is very good! They have a really good return policy.... even though Im sure that doesnt happen. Would highly recommend this company for your mattress needs.

Yv
Review №3

Overall, it was a great experience. We came in to purchase our first king size bed and the sales person did a great job explaining our options as well as the current promotion in detail. We were able to schedule delivery in just a few days. And we are currently waiting for the mattress now. So I can’t speak to the delivery side of this purchase.The only negative was that I wanted to pay in cash and was informed that the store could not, because there was no cash drawer. From a consumer standpoint, I strongly suggest the store reconsider this policy.

Al
Review №4

Great service! Incredible prices. Wonderful products. I would shop there again!

RB
Review №5

I had a relaxed experience at Mattress Firm in Commack, NY not just because the beds were comfortable, but because the salesman, John, was not pushy and provided a comfortable and knowledgeable sales atmosphere.

Ja
Review №6

Eli at Mayfair mattress firm took great care of my order and needs. Stress free buying experience. Would recommend for future mattress purchases.

St
Review №7

Chris is an excellent salesman making sure the customer is getting the best product for the money.

Ka
Review №8

Chris was wonderful! He was so helpful and very easy to work with.

An
Review №9

I had a lovely experience at Mattress Firm! Sheena helped me find the perfect mattress almost immediately, and she was very friendly and helpful :)

Vi
Review №10

Great experience - knowledgeable staff, no pressure - Ronald Alexander was very helpful. Highly recommend.

an
Review №11

Charlie was extremely helpful in our initial purchase and with our Exchange.

Je
Review №12

Mike was very friendly and helpful!

Ha
Review №13

I went to this branch because it had good reviews, and I was not disappointed. The salesperson guided me through my options, gave me a good deal, and let me know what to expect at the delivery. The delivery team was prompt, professional, and helpful. I was called so I knew when the truck was on its way. The mattress I bought for myself is very comfortable. I am very happy with this purchase and this vendor.

Ka
Review №14

The manager there, Neil Koenig, was wonderful. So helpful and patient. Helped me find the perfect mattress last year. And he just helped my mom find the mattress that was just right for her. My dad died 3 years ago and my mom was nervous about getting a new bed on her own. My dad always made all the buying decisions for them and so she was worried about doing this. She was married for 57 years, so this was a big event for her. But Neil was so kind and caring and he spent hours helping my mom pick out a bed that she really liked. She was impressed that they delivered the bed exactly when they said they would (the following day!) and she loves sleeping in it. Thanks Neil and thanks Mattress Firm! We will be back!

Cr
Review №15

Walked in and was greeted right away by Peter. Very pleasant no pressure atmosphere. Came by the next day and decided i was going to purchase from this store. Both Peter and Neil worked together to find me every discount possible! Saved close to 3G. Highly recommended. Before you purchase stop by and see them!!!n

Co
Review №16

Had great experience! Staff paid enough attention without being overbearing. They were knowledgeable about what my needs and expectations were. Ultimately I feel confident that I purchased a quality product at a reasonable price. I would use Sleepys again and recommend it to anybody else who needed mattresses

Jo
Review №17

First time shopping for a mattress for myself and my fiancee. We had no idea where to start, drove by the MattressFirm and figured why not see what they have. Upon arriving we were greeted by Neil who was one of the nicest people Ive personally ever met. He was very detailed and courteous and superbly helpful. He made this experience excellent and I am so thankful for all his help. We will definitely be coming back to him when we are ready to purchase our new mattress.

Al
Review №18

Very nice and courteous!

Ch
Review №19

We had a great experience purchasing our new bed at mattress firm in Commack. Neil Koenig was great and very patient at answering all of our questions. Neil took the time to explain each mattress and did not try to sell us something not within our budget. And he was even able to get our new bed delivered a couple days later! We are very happy customers!

Ch
Review №20

Neil was Great! What a job to make four people happy with 3 mattresses. Neil was patient, knowledgeable and friendly. We left there happy. Looking forward to many years of well slept nights because Neil put us all on the correct mattresses. Delivery guys were great red carpet service. Thankyou Neil for a good nights sleep

Me
Review №21

Great experience! Peter was extremely helpful in finding the perfect first mattress for our toddler. He kept cost low and kept the quality of the mattress high. He was knowledge about mattress quality, as well as, giving us the best mattress protector sold at an amazing price.

X
Review №22

Devin is the best sales Ive ever met. Good service and quick following up. Always ready to help.

Cl
Review №23

Niel and Peter were awesome! They showed us many options and helped pick out a great mattress at a great price. There was a large selection, and we were able to get it delivered the very next day. Very professional and highly recommended.

Pe
Review №24

What an unbelievable experience buying a mattress set! Our salesman, Peter Cuccia was phenomenal and an absolute pleasure to deal with. The time spent finding the right fit for my wife and I was his priority during our visit. Peters knowledge of sleep priorities, body support and comfort was incredible. He took as much time as we needed and explained everything you could possibly want to know about bed construction and explained in detail the differences between each. We could not be more pleased with our experience and highly recommend Peter and Mattress Firm.

An
Review №25

My boyfriend and I had a great experience at this mattress firm. We came to this location a few times and we were helped by two sale associates that were both knowledgeable and very helpful. We will definitely be coming back here for the mattress on our guest room. 👍🏻👍🏻👍🏻

An
Review №26

I did not expect to have a great, or even memorable experience buying a mattress. However today Philip Morizio helped me find a mattress and the process was not only painless but enjoyable. Philip is incredibly informative, honest and genuinely cares about his customers. I highly recommend him and this store.

Da
Review №27

Two years ago we bought 3 beds for our daughters and had an excellent experience. This week we decided to get a new bed for us, so we returned to the store. There was a different sales staff, but they were just as nice, patient and accommodating. We decided to go with a bed and it was delivered promptly. After 2 days we realized that the bed was not for us. So we returned and met with the manager who worked hard to,make everything right, and get us a quick swap. The manager Joe, did everything he had to do to make everything a smooth transition from the first bed to the replacement. He is a true gentleman and understands customer service. We also met with Neil, and Mike and they were great. 3 sleepys in the immediate vicinity. I will be a customer of this store because of Joe.

Mi
Review №28

This was my first experience ever purchasing a mattress and it couldnt have been any easier thanks to Neil Keonig. He provided excellent customer service and was extremely thorough in helping my girlfriend and me pick out a mattress that best suited our needs and price range. We were originally going to buy a bed frame elsewhere but Neil gave us a great deal on one of their floor models so we just couldnt say no! I definitely recommend Mattress Firm over other mattress retailers!

Jo
Review №29

I had a great experience at Mattress Firm. Peter was extremely helpful and knowledgeable. He was very accommodating to all my needs and pointed me in the right direction when choosing a mattress. Peter made the mattress buying process quick and easy.

An
Review №30

The store was clean and well organized. The sales person was very polite and helpful. We were able to get everything that we needed to fit our needs. The salesperson even checked other locations for mattress covers that we were looking for.

Da
Review №31

Thank you Neil for helping us pick the right mattress and pillows too. You were a great help in showing us all the different types to choice from. We are extremely happy with our purchase and its making a big difference in our sleeping habits and our health. Thank you again.

Na
Review №32

Neil is the GO-TO guy for all your mattress needs. Purchased our 3rd mattress from him. Hes super knowledgeable and helped us pick the perfect mattress AND beat the competitions price. We would drive from Queens for our mattress needs any day! Highly recommend!

Ho
Review №33

I would like to recommend all my friends and family to this Mattress store. We shopped till we dropped and Peter Cuccia from the store at 2061 Jericho Tnpk gave us a great deal... he explained all the differences and took his time, unlike the other salesperson we spoke to. Great customer service!

mi
Review №34

Bought a new amazing king sized bed last year from Neil.i Needed a new Queen sized bed for another roomAt first I went to a random mattress firm that was closer to my house and wasnt treated like I was important enough to choose my own bed so I went back to where I got the first bed, immediately my wife and I were recognized and treated with respect and professionalism by once again NeilWho gave me a great deal on not just a new mattress but also the protector and a pillowI would recommend this location to everyone I knowAnd for next time wont hesitate to shop here

El
Review №35

I had a bed delivered not realizing I needed a box spring. I stopped into this location and Neil Koenig was the sales person who was extremely helpful. He went out of his way to contact a few local stores until he found one that had what I needed. This level of customer service is lacking in so many places. I would definitely go back there for any mattress/box spring needs in the future. Thanks Neil!

Ka
Review №36

Hi Peter and Neil were awsome great salesman answered all my questions very professional and courteous. Would definitely recommend this store. Took otherwise an annoying task and made it pleasurable, we had fun buying a mattress. Thank you Peter and Neil

Br
Review №37

Deal with Neal K. - he delivered above and beyond customer service! My wife and I spent a significant amount of time researching beds, visiting stores, and spending hours laying down before purchasing a mattress. We both have injuries, so selecting the right bed for us was critical. We chose a bed, had it delivered, slept on it, and tried to make it work. Unfortunately the next couple of weeks involved restless nights and discomfort. We chose the wrong bed for our bodies. We let Neal know our issue and he reassured us that our comfort was of the utmost importance. Even though there wasnt a bed that week that met our needs, more were coming in soon. Neal went above and beyond to recommend the new lines of beds that were coming out, had us wait, then worked to get our bed effortlessly replaced. Neal - thank you for your service. As the store manager, you give SLEEPYs a great name!

Ga
Review №38

Had a very successful experience at the Commack Mattress Firm with Neil Koenig. He worked with me in a timely matter to find exactly what I needed at the right price and didnt try to steer me outside of my budget range or to buy anything additional that I did not need. And I was able to set up delivery immediately. Highly suggest checking them out for your next mattress purchase.

Ke
Review №39

Neil was teremendously helpful and friendly - he helped my family get a mattress for a really great deal! He was kind and courteous and was very knowledgeable on sleeping patterns. Highly recommend coming here for your next mattress.

Do
Review №40

I was standoffish about sales help but Peter was so knowledgeable in every aspect of sleep comfort that as I spent more time in the showroom, I was able to learn from him what I needed to rest comfortably. Peter is awesome I recommend this location.

La
Review №41

Excellent purchasing experience. Lenny went well above and well beyond expected to get us the mattress and box spring we purchased by the next day. Fabulous service and assistance.

Ki
Review №42

Excellent purchasing experience. Lenny went well above and well beyond expected to get us the frame, mattress and box spring we purchased by the next day. Fabulous service and assistance.

La
Review №43

Our experience at Mattress Firm was amazing, QUICK and EASY!! My husband and I found a high quality bed thanks to Peter Cuccia!! He was very thorough and understanding. We came in with a price point/budget but also wanted a high quality bed and he was able to find the perfect fit. Overall it was a great experience and would recommend shopping at the commack east location!!

Jo
Review №44

I had a great and easy time picking out my new mattress thanks to Peter Cuccia and his partner Neil Keonig. Peter really helped me understand why I was having neck problems with the way I was sleeping and helped me choose a much better mattress for my back and neck. Highly recommend this store for anyone to purchase a mattress!

Su
Review №45

I wanted to thank Sleep Expert, Peter Cuccia for his amazing customer service. He was very professional and accommodating! Thank you again !

Mi
Review №46

Phil was fabulous. No pressure sale. Gave us our space to make an informed decision. You must shop here!

Ma
Review №47

Great product, friendly service. Met with Peter Cuccia who was knowledgeable, and quickly found what we were looking for. 5 Star!

Al
Review №48

Devin was great! Helped me quickly with exactly what I needed!! 100% recommend!

Br
Review №49

Just bought a mattress three days ago. Please get Neil, hes the man you need. Overall great experience In my book.

H
Review №50

Really awesome experience! Peter Cuccia helped us. His customer service is excellent and not pushy. I didnt feel rushed and I felt comfortable with with my mattress choice. I would absolutely recommend Matress Firm to any friends or family and especially at this location. :)

Ja
Review №51

I was satisfied with the help I received at Mattress firm commack east. Would recommend coming here for a new mattress

Co
Review №52

Knowledgeable staff. Great mattress buying experience. Would definitely recommend.

NE
Review №53

I was the Manager of this store for 3 years and I am being promoted to the store near Costco in Commack on Garret Place. I look forward to seeing my customers there.

He
Review №54

Very good attention paid to my daughter who was looking for a mattress. Highly recommend!

Da
Review №55

We had a very good experience choosing our mattress with Neil. Quick and easy process and very attentive to concerns.

Ma
Review №56

Great experience, came in looking for a full bed for my son and Peter Cuccia was able to help us find the perfect fit at an affordable price. 5 Star experience!

Ta
Review №57

Peter made my grandmother very happy with her new mattress! Thank you so much for the wonderful service!

Br
Review №58

Peter helped us find the perfect mattress for our budget. Great experience and very happy with our purchase.

Ke
Review №59

The salesman was very helpful and knowledgeable in helping me choose our new mattress and would recommend this store to anyone.

Er
Review №60

Peter Cuccia was great. No high pressure sale. He showed is what we asked for and had us out of the store in no time at all.

ar
Review №61

Bought a bed the sales rep Phil Morzio very knowledgeable sales rep was very patient and took his time to help me find the right bed Ill be back again when Im ready to buy another one

De
Review №62

Peter cuccia gave us great price on mattress. Good customer skills nice guy attentive to customer needs

Tr
Review №63

Great customer service, very knowledgeable staff and friendly. Great mattresses with very competitive pricing.

Ch
Review №64

Would highly recommend this store - our sales associate was attentive and knowledgeable without being overbearing. We never felt any pressure - the overall experience was totally positive.

Ma
Review №65

Peter took the time to educate us on different types of mattresses and help us select a mattress that fit our budget. I will recommend Matress Firm and Peter to anyone looking to buy a matress.

Th
Review №66

Great experience with Peter! Found the perfect mattress for a great price :)

FR
Review №67

A+++ drove Neil the salesman crazy. Great man and very patient. BNy your mattress at this location and ask for Neil

Co
Review №68

Friendly service! Helped me find the right mattress and great price.

Al
Review №69

Neil Koenig is very polite and helpful. I will recommend this store

Ei
Review №70

Neil and peter were excellent gave us a great price and explained everything

Ci
Review №71

Great experience salesman Peter Cuccia was very helpful in the purchase of our new mattress

da
Review №72

Phil was awesome. He helped us find the perfect mattress!!

Ch
Review №73

Had an excellent expierence at Mattress Firm. Peter Cuccia was very knowledgable and extremely helpful. Helped that he has a good sense of humor! Would recommend this location to anyone.

Jo
Review №74

Quick and efficient. Very helpful sales representative.

DO
Review №75

Very nice experience. Peter was wonderful and patient...

Me
Review №76

He was very thorough on explaining everything and made our experience great!!

To
Review №77

When I went to Sleepies in Comack I wasnt sure what I wanted and wasnt ready to buy anything until I met Phil Morizio in sales he Took the time to explain all my options was very knowledgeable and low-pressure well before I knew it I walked out with a perfect choice and had my mattress delivered the following day couldnt be happier with the service thanks to Phil would definitely recommend the store to anyone who needs a great deal

Ca
Review №78

Neil Koenig was very helpful in choosng the mattress that we needed, the Brad Ford PLPT Legends Matt King prime. Since we have it we sleepy soundly with no more back problems.

Ch
Review №79

I had the pleasure of working wth Neil Koenig. He was efficient, professional, knowledgeable and honest. I was in and out in under an hour.

Ka
Review №80

Very good experience, Salesman Peter was very helpful.

Ra
Review №81

Initially came here with the Wife to buy a new Mattress. When we got there we were greeted by Neil K. and I explained that we were looking for a new Mattress to replace our 7 year old Tempurpedic that was no longer comfortable and had two noticeable dips in either side. Once I explained this to Neil, he immediately suggested that we NOT purchase a new mattress from him but that we try to put a warranty claim in with Tempurpedic and have ours replaced at no or little cost to us.While my wife was disappointed that we did not come home with a new mattress, I was very happy that we did not unnecessarily shell out $5K.We submitted a claim with Tempurpedic and we were approved for a replacement mattress.Unbeknownst to us, we would now be dealing direct with Tempurpedic and the store would not be involved at all.With this information, I went back into Neils store and informed him of the warranty situation. Still, knowing he was not making a sale and that we would be dealing direct with Tempurpedic, he was still more than helpful and informative in guiding me in my choice for a replacement mattress.If youre in the market for a new mattress, I would definitely give this place a shot and ask for Neil. Good guy and an honest businessman.

Ni
Review №82

Great experience! Peter was excellent and helpful!

To
Review №83

Salesperson Peter Cuccia was very helpful, very patient and knowledgeable.

El
Review №84

Peter Cuccia was awesome!!! Very knowlegible and courtious.

Sa
Review №85

Helped us pick the perfect mattress at a great price. reffering my friends!

Da
Review №86

Helpful and friendly service.

An
Review №87

Great exp

Information
5 Photos
87 Comments
4.9 Rating
  • Address:2061 Jericho Turnpike, Commack, NY 11725, United States
  • Site:https://stores.mattressfirm.com/ny/commack/mattress-stores-commack-ny-9236.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk
  • Phone:+1 631-543-1902
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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