I have been a customer with Brakes Plus, specifically this location for nearly two years. I have used them for routine oil changes and for brake & rotor services. However, after my last oil service with them I will no longer be using this facility or any Brakes Plus franchise locations. I had a routine oil change done in September, but after driving only 3 miles I had to return because the oil pan cover/splash shield was dragging on the ground. I was told that the technician who worked on my car has had dependability and workmanship issues and would be spoken to. Not my business, but okay.Shortly after I had returned to have this resolved, my car started leaking oil. I returned back to Brakes Plus and was told the technician who worked on my car the first time likely overtightened a gasket and it broke and was not replaced. I was told that the technician has since been fired. Again not my business, but okay. The part was replaced and another oil change was completed free of charge, which is to be expected after an event like this. Annoyed already, I had to request for a receipt/confirmation of service, which they were going to send me along my way without.Within a week of returning, I attempted to open the hood to my vehicle, which has not been opened since in the care of the technicians at Brakes Plus, to find that the hood strut/lift arm was broken and busted. At this point, I am going to complete the repairs myself instead of leaving my vehicle in the hands of Brakes Plus, because it is obvious now that the employees are not well trained and do not treat customers vehicles with utmost care. Rant over.

Yeah this location is awesome. I use the one in Brighton, which is just as good by the way, but they were busy and couldnt see me right away. So I traveled about 10 mins to this location. John the manager actually handled most of my situation. Needed a new drive train in my Lexus. They were able to get to take care of it within a day. The cost ended up being a couple of hundred dollars less than what he thought it originally might be. We wanted to test drive it before paying and everything was great with the car and he was totally cool with it and went for a ride with us. John was super helpful, professional, and just straight up nice through the whole ordeal. My wife was happy with it as well and of course if she is, then I am as well. Great shop, its new, and keep up the great work over there everyone. The other comments confirm how good this location is as well. We will be coming back 🤘👍

From the first step I took entering this establishment was nothing but good experiences. They were quick and very efficient when working on my car and knowledgeable with everything that was wrong with it. They were also friendly when telling me everything that was wrong with it and giving reasonable quotes with what was wrong with my car. John Baker helped me directly and his persona was very friendly and honest with what needed to be fixed and what could be fixed but wasn’t a necessity at the moment. I highly encourage visiting this place if you need anything done with your car.

Micheal, you are the guy to come to. Your shop helped me with the issues my Mazda was having. Not blowing cold air. Now we are on the cold road to recovery with the dye and watching it. But, where you excelled was your customer service. I read you the riot act on my charging system, all the while, you took it in stride, making me realize what needed to be done…would get done. You’re a man of your word. My Mazda is happy. I’m happy. The wife is happy. Thank you for coming to my house and making everything right. I will be back if any of my cars need a doctor. Take care of you and yours.God bless the Commerce City Brakes Plus team.-Katt Blunt

Michael was so helpful, could not figure out how to change the battery and he came out switched it out and was so nice. Thank you Michael, you have a new customer.

These guys are great. Honesty plus a huge part in everything they do. I seriously love coming here. I bring both my car and my wife’s car here for all of our car maintenance needs. If you don’t need it done, they won’t do it. If you do need it done, they’ll make sure you get any coupon/special out there so you can save a little bit. They’re fantastic.

I was so apprehensive about getting work done on my Audi…but Michael put me at ease and handled the process amazingly. It’s so hard to fine straight shooters in this industry anymore. Good guy and great service!

As I get older I find I cant do all of my mechanical work like I used to do. Always Great service from the team. They are always friendly.. These guys here take pride in what they do. They only recommend true work that really needs to be done.This is by far the best garage I have been to in CO.

This was my first experience with Brakes Plus, I made an appointment and it was quick, easy and honest. Chris was very helpful with my new life-time brakes and tire rotation. Thank you for this positive experience with Brakes Plus. I will be back and also recommend Chris and this store. Thank you.

This is a general maintenance shop among many around this area but all others dont match up to this one! Great team here Chris is usually the guy helps me out but Bram helped me the last time and was great! They always make sure you understand everything and always efficient on getting it done!Since its a newish store always have deals going so go check them out you will be taken care of! Their quotes are usually cheaper than other places around here which may sound bad but quality is worth it as well which makes this place differ from others!

I’ve taken my car here twice now and had great experiences both times. The GM Bram has my trust and complete confidence. Both times had my car checked out & repaired very quickly and gave me options to fit my budget. Time is money and I really appreciate how quickly I was back on the road. Thanks Bram!

The is the best place to come if you need a service done quickly and correctly. Michael, Jed and the rest of the technicians took really good care of my vehicle 10 out of 10 recommend!

John, the general manager, was fantastic! He explained the situation to me, fielded my questions and at no point did I feel taken advantage of. I asked him to quote some other work the dealership had made seem urgent and after their inspection, he said he couldnt in good faith recommend any of the repairs that had been quoted at over $1900. I will definitely continue my business here.

The teachnicians that are working at this location are awesome. Michael worked with me regarding my brakes--I needed front and rear. He even brought me home so I wouldnt have to Uber (yes there is a shuttle service). They were honest and thorough with my car and I am glad they are right around the corner from me! Thanks guys!

Came in with a battery that was leaking acid (even melted plastic onto the terminal) and asked if they could clean and install a new battery I just bought. John, the GM helped me out, cleaned, and installed the new battery right then and there . Incredible kind service, definitely will be going back for any service!

Didnt have an appointment but came in early to get brake pads replaced. Everyone was super friendly and professional. This is my first time in Brake Plus. Will for sure be coming back for future work. Thanks guys!

John went above and beyond what he needed to do in my opinion. Took it in for an alignment and it wasnt completed to my satisfaction. He took it back in and got it fixed right no questions asked. I dont believe the initial issue was all on them but they took ownership and fixed it so there werent any more issues. Didnt charge for the extra parts or labor. We have used them for brakes in the past on both my wifes Denali and my F350 and the price was fair, work was done on time and they were friendly and professional.In a society where customer service is a lost art, Brakes Plus Commerce still gets it!!!

Super great place to take your vehicle! They are honest and fair with their pricing, and they’ll tell you like it is. Super friendly and willing to work on financing! This is where I will be taking my vehicle

These guys are great. I had a battery issue and it was already 5:30 pm, they stood later to help me out. Awesome service 👍🏽

Micheal at the commerce city location was more than helpfully. Did everything he could do to help with pricing I would recommend Michael for exceptional customer service

Very professional and not too pushy on anything. Prices are very reasonable and they Definitely have an easy going service team. Mike was the guy I talked to mostly and was very informative. Will be coming back again and recommending to family and friends.

These guys were amazing! Not only did they help save me a ton of money, they did a super fast job! Their shuttle is super convenient and worked perfectly. Thanks for the great service!

John Baker was very kind and extremely helpful. Will definitely be back!

These guys are the best!! I have taken my cars to them several times for oil changes and repairs. They are always friendly, helpful, and they get the work done quickly.They have never tried to sell me anything I dont need. In fact, they have talked me out of things I thought I needed that would have cost more. The pricing beats the other guys in the neighborhood, and they will get the work done faster as well.My only hesitation in posting this review, is that I dont want everyone to know how good they are because it might be harder for me to get my car in when I need to.

Love the guys here they always take care of me... highly recommend

Amazing service and attention to detail. Thank you guys so much for the great work you did on my vehicle. I took in my Nissan Pathfinder and I knew it needed ALOT of things done. They Definitely let me know what needed to get done and what could wait. It was amazing to work with honest people and not feel like they’re trying to sell you unnecessary things.

Weve taken our cars to Brakes Plus for several years and to the 104th and Chambers location since it opened. We have relied on their professional service and honest appraisals for any work needed. We will continue to recommend them to family and friends.

Great service from a trusted company! Their detailed inspection identified a serious issue that couldve resulted Im a breakdown in a remote location. You can trust their expertise to keep you safe on your journey.

Great bunch of guys who work hard to get you taken care of... highly recommend.

John and his crew can always be counted upon to offer reasonable prices and great service.

Got my ac services done here and am very happy.

These people are great. They were prompt, professional, courteous and had great pricing!

I was on the way to the airport when my engine light came on. I pulled in to brakes plus for help. They found a striped oil pan plug, fixed it and had me back on the road in 45 minutes, thank you !

Awesome place with quick service. Full alignment and oil change in a little over an hour. Cant beat the half off synthetic oil change and 50$ alignment specials. Best thing is they dont try to persuade you to buy something you dont need. Definitely my new shop of choice!!

John baker was very helpful, very professional definitely coming back

Very helpful very professional. Great experience!

The whole team is amazing professional and most caring team! They took care of my mom like no one else has! Chris you’re an amazing Angel sent from Heaven to her. Bram thanks for going to bat for my mom you’re an amazing soul and may God bless your entire team!

The people there are the best in the business, they are thoughtful and considerate I recommend them for anything under the hood.

Nice place, the guys here are professionals...Chris, Bram these guys makes you feel welcomed. Keep it up!!

These guys helped quickly and efficiently with my car, and were quick to problem solve! Thank you!

Helped me with my muffler for free, really great service and hospitality at this location.

They provide good customer service. Found price fair, and car performs so much better, struts. Second time using them.

Excellent customer service, reasonable prices & super honest business here! I wont go anywhere else after going here a few a times with different car troubles...Thank you Brakes Plus!

Fast service and great prices

I took my car to get the alignment done but they broke the front lip of the car, I warned them that my car is kind of low. They still somehow managed to break it. They tried to fix it but there’s no way to fix it. Very disappointed. If you love your car don’t take it to these guys. I spent 2 months putting this car together and the first day i take it out they broke the front lip. I don’t want free stuff but they didn’t even try to give me a discount or anything, they didn’t even say sorry. Not professional. It just hurts when you spend thousands of dollars but someone else breaks it.

The few times I have been in there to get an oil change or alignment Their customer service has been exceptional. They fit me in a last minute Schedule give me great discounts will continue to go back to them..Thank you!!

Excellent service. I went in for an oil change and problems with my power steering and overheating, I drove away with a much better performing car with everything I wanted them to take care of, and for a great price too. Id recommend giving these guys a chance to work on your car for sure. 👍

I needed an alignment and they got me in same day, and they were very friendly!

Saw a banner on the side of the building that oil changes were in sale so I decided to give them a shot. Full synthetic oil change with tire rotation was only 40 dollars and I was in and out quickly. I dont think I could have purchased the supplies for this price. When you factor in the time to do the work, I made out like a bandit. The staff was friendly, professional, and attendant. This is a business that is a welcome addition to our community.

Chris helped me get my car taken care of. He helped me get all of the work that I needed for the most affordable price possible and in a very manageable amount of time. Definitely will come back if I need to have my car looked at

I took my car for a simple oil change and to get my brakes done (which ran us $400+). I get it back with a ticking sound. My car is fairly new and was quiet before taking it in. I explained this and they tried figuring out what went wrong and it took them several hours to fix what they did wrong. I got it back and now it sounds like a race car!! I wish I had never taken it here!!!! Now I have to pay Kia to get it fixed and back to normal. You would think a place named brakes plus would know what they’re doing when it comes to brakes. I’m so upset about this and there’s nothing I can do about it besides pay more money to get my car back to normal. It sounds like I have a hole in my muffler😩

I have been here multiple times and I absolutely 100 recommend this place great prices and customer service is thru the roof. They inform me if anything is needed or seen and the quote me and no pressures it’s the best neighborhood mechanic

Great place to go for many of your cars needs!!!

Last Saturday, I came in about 45 minutes before closing and was hoping to get my brakes looked at. The guys jumped in my car and tested it right away. It turned out i needed to replace my rear brake pads. Even though it was close to closing time, they got the job done that evening, staying 30 minutes past closing to so. Seems like an excellent crew. Thank you!

Staff is honest and have made several small repairs for me as complimentary. I would recommend this location.

Completed an oil change in a timely matter at a reasonable price.. Also great service in repairing a rear window that went off track.

Bram and his crew are simply the best in town! I won’t take my Ford F-150 or Mini Cooper anywhere else!

Great service and fast new to the area so if u in need on an alignment brake service oil change is the place to go

Great service, appointment time respected, full service oil change in 50 minutes, tire rotation, and all!

These guys always do a quick and thorough job!

Chris Greenwood and the guys there that help were the best when it came to quality service and just the overall aspect of helping someone that really needed help. I highly recommend this place.

They always do a great job here!

Bram and his team were very professional on fixing an area on my 4Runner that was misaligned and not done correctly from another shop. They also were quick to call me and notify me leaving the shop saying that my tailgate was open. I thank him for the call but mentioned I left it open to fit my bike in there correctly. The clunking that I was hearing indeed was not a new issue and was from a bad alignment done else where! I am glad BRAM and his team was honest and able to get my 4Runner back to perfect condition. THANK YOU! I will be a returning customer, especially since I will be buying my lease.

Wonderful service! Jason helped me out and was awesome - super friendly, professional, and I felt very well taken care of! So happy this place opened up so close to my house- ill continue to take my car there for whatever she needs :)

This is one of the best places by fair when it comes to bring in my car.

Great customer service here. I have been twice for general maintance and both times they were fast and friendly. They provide much more than brake service too, I even had them replace a starter too.

Great service and really knowledgeable techs. If you have a lowered car this is the place to go because they have an alignment rack that will facilitate it.

Ive been a customer of Brakes Plus for over 5 years now. This is the first time Ive used the brand new store by my home and they were awesome! Very professional, personable, timely, and didnt tell me my car has cancer and needs a bunch of work. I told them exactly what I was looking for and how I use my vehicle and they delivered exactly what I wanted. They were the most competitively priced for the work I was looking for but also gave great recommendations on if I wanted to fix other things that may need it. I continue to recommend Brakes Plus to anyone who needs work done to their vehicles.

Brakes Plus is a very professional and polite team! They definitely knows what theyre doing! I got an alignment today which was done very qualified.

I had one the worst experiences ever at Midas. Long story short I was lied to and told that I have about $2500 worth of Issues on my cars front end suspension. I brought my car into Brakes plus and they told me that my suspension was perfect and 100% NOT in need of replacement now or any time in the near future. IF you were thinking about going to Midas, save your time and your wallet and go straight to Brakes Plus. Super professional team and very honest. I will be going here for all of my car services from here on out!

Great service, great price

These guys at my new neighborhood brakes plus are awesome! Ive been overhauling my vehicle and was stoked when I saw a brakes plus was opening close to me because of their reputation in Colorado. I went in for brakes. I was greeted by Bram. He introduced himself as the G.M of the store. He was very nice and was eager to make me feel like I made the right choice to get my car serviced here. After the inspection, he gave me the news straight up. No sugar coating. Just the facts and what I knew to be a better price than what other shops quoted me (I did my homework and got quotes from another shop). After agreeing, he got my car in and out a bit faster than originally promised. Overall, my experience at this store was great, I will definitely bring it back again, even for non brake related service as they offer a laundry list of services to fix your car. Thank you Bram for making me feel comfortable in a world that generally makes people unsure when dealing with auto repair.

I love this Brakes Plus! The staff are just the friendliest and best ever! Especially Jason. He has earned my loyalty with his true professionalism, attention to detail, vehicle knowledge and Honesty. I would highly recommend this Brakes Plus to everyone! Thanks again Jason!!!! and the whole Brakes Plus crew! See ya soon.

I went to Brakes Plus in Commerce City/Reunion to get my car’s oil changed but also because I needed brakes and rotors. Unlike many other facilities, I was told I needed additional items (which I knew I didn’t need anyway) and was not pressured into extra purchases (like wiper blades). I was informed of the recommended service dates per mileage of a few standard maintenance things (timing belt and struts) and informed of how many months out I was from needing to fix them and the approximate cost of the repairs so I could plans for them. The service manager (Jason) talked me thru my options and helped me weigh them logically before deciding which brake package to purchase. Finally, they installed new taillights that are beautiful and function perfectly! Absolutely will choose THIS Brakes Plus over other locations!

Great customer service always friendly!! The only people I trust with my vehicle. Thank you!

I just want to say that Bram the manager is awesome!! I took my car in and got a alternator which this first one went faulty but the second one worked fantastic and Bram and his team went above and beyond to make it right.I was without my car for a couple days and it cost me some extra money but Bram ended up refunding me some of the money for my under cost and for the cost of another shop that discovers the issue with the faulty alternator. I appreciate him being willing to do that.I want corporate to know that Bram is awesome and did something to make me feel valued as a customer.Thank you to Bram and the whole team for doing the right thing and taking care of me.A happy customer-Joel

Great staff, clean facility, they know their stuff. Took gentle care of my car, very careful with tools around it and got it perfectly aligned. Will definitely be back to this place and if you’re not going here you’re missing out!

Excellent experience. Chris shuttled me back and forth, solid pricing, good group.

Quick and easy close to my house friendly staff great prices

Tire place broke a lug. So I called this brakes plus and was told it would take around an hr to fix and I could wait on it. No charge to me. Great, friendly customer service!! Had it fixed in about 40 minutes.

I purchased my vehicle from AutoNation North and following several nothing but negative experiences like oil changes whereby the oil didnt actually get changed, or tires that already had patches having found that out when attempting to repair a slow leak on a tire!! I decided to try out the newly opened Brakes Plus, I met Jason, Nick and Bream, all great gentleman and customer friendly! I was in and out of the service area in less than 20 minutes; with not only a complete oil change, my tires were checked for rotation as well - Great Job Guys.. THANKS This will be my new complete auto service center!

They cutt my studs on my wheels idk why they would maybe because they don’t have the right sockets my wheels are aftermarket and I was going to do my rotors so I pulled my wheel off and 3 of them have been grinded there closed today but they will be hearing about this tomorrow

I desperately had to use the restroom and with so many places closed this place was quite the relief. They were professional and pretty relaxed about the whole ordeal. Excellent customer service in this regard.

Jason is the manager here and has always treated me and my friends very well. He is honest and trustworthy with every experience. You wouldn’t go wrong with trusting Jason and his team with your car repairs or maintenance. Thank you Brakes Plus!

This Breaks Plus is AMAZING! I made an appointment to get an alignment a few weeks ago. They got me in and out In like 30 min and they were so friendly and great. Then today, I came back because it sounded like something had been rubbing on my tire. To make a long story short, they found the piece of plastic that was causing the rubbing noise and clipped it up for me, free of charge. I will absolutely be going back here when I need my breaks done. Highly recommend!

Got an alignment, tire rotation, and a battery replacement. Great team. Great service. No hassle. Very professional. Great job guys.

Great staff and great job on the car

Had to replace rotors and pads and added an oil change last minute. Chris and the staff were super helpful, made a full disclosure of what I needed, and even allowed multiple coupons. Gave future recommendations and what to keep an eye with my older vehicle. Love the service, top notch!

Terrible place, never going back! If I could I would give it 0 stars! Got charged to do an inspection of the issue we had in our car and were told it would cost about $1000 to fix it and that it was an urgent matter that needed to be done as soon as possible. We then called the Brakes Plus in Prairie Center and they said they would have done the inspection of the issue for free and would charge us $500 instead. Then when they checked for the issue it was nowhere to be found. Apparently there was no problem at all. Maybe because our car wasnt checked at all at this Brakes Plus since it was parked at the same parking spot we left it at when we first dropped it off. Its not nice they try to take advantage of others that dont know much about cars when these people trust them to do their job. Dont waste your time and money here.

Fast and friendly! Will definitely be back! I was given recommendations on what will need to be done in the future, trouble shooted some issues I was having! All around great guys, great service!

The mechanics are very friendly and do a great job. The store is well kept and clean. They go above & beyond to help the customer, and get their vehicle back on the road. They are very helpful.👍

Good shop. Very affordable and honest. I was impressed with their service.

I have never had a manager stop what he is doing with items in his hand to help a customer. Usually they would say (ill be with you in a min) but not him. He placed the item right beside the computer and helped me. I needed a battery and not only did this store recommend me which battery to use they also installed it. If you like me the fear of getting shocked with installing a battery is scary. With out asking he offered to install it. Once again I have never had this type of going beyond for a customer at a chain service store. I would highly recommend this store 👌

Prices are great. All Employees are professional and helpful.

I scheduled a engine oil and transmission fluid change online. 2 hours before my appointment I called to confirm the appointment and reiterated this was for an engine oil and transmission fluid change because I wrote it in the notes and brakes plus confirmed. I arrived and they mentioned only an engine oil change to which I told the associate I confirmed for a transmission fluid change as well on the phone. I was then told they do not have a tech to do transmission fluid changes, even though I also pointed it out on the pricing board that it is shown there and I was told “that is corporate pricing for all stores”. Another associate came over and looked up my car and said they don’t change fluid in CVT’s, I said it was a 5-6 speed automatic to which I was told I’m wrong and there is not dipstick or drain plug even if they wanted too. I went ahead and only got my engine oil change which they did a great job and were polite with that. The next day I went to autozone, bought ATF fluid and changed my transmission fluid using the drain plug that I was told my car didn’t have and the dipstick I was told my car didn’t have either. Brakes plus you need to train your associates better.

Wifes car needed oil change before out…Wifes car needed oil change before out of state travel. Jason and his team at the Reunion store got her scheduled and performed the needed service. Very pleased. Highly recommend Brakes Plus.

I visited Breaks Plus in Commerce City, Reunion Colorado on Saturday June 20th for a oil change. The staff was courteous and professional and provided excellent service. I plan to be a return customer and recommend my friends to this specific location.Will Martin

Great service from all the employees

The customer service that I experienced at this location was second to none! The waiting area was very sanitary and every staff member that I spoke with was kind courteous and extremely professional!

Really great place to get help on vehicle.Ddidnt take long if you want a place to work on your vehicle that has an issue or needs something done I would definitely recommend this place.