They need to listen better. Specifically asked for NO tire rotation.Truck went in. He came out told me my truck was done and said oil change, tire rotation and car wash was done. Said NO tire rotation he says it comes with it. He should have said that it comes with it, I still would have said NO. I paid for something I did not want done. He can put on sheet to technician NO tire rotation. Listening is what might not bring me back. This is the second time its happened.

I drove to this location from 2 hours away after finding a vehicle online that I wanted to purchase. I arrived to test drive the vehicle and was told that I would have to be qualified first financially by the salesman before I was allowed to drive it. I then asked for the manager who also confirmed that I would have to be qualified first. They explained that this was not standard practice but would be for this vehicle because the owner really like this car. I said then you shouldn’t have it posted online for sale. I 100% believe that I was judged time I got there and little did they know it was a cash transaction. I left after expressing my concerns of how I was treated and purchased at another dealership.

Tried to alert, via a chat window of an experience I had with a van displaying a Hadwin White wrap. The party writing in chat could not have been more rude. a one line answer and abruptly ended the chat. Seems to me, if someone were driving around recklessly with an old vehicle with a Hadwin White wrap on it, they would want to know about it - - oh well, no longer my monkey.

Where to begin. Excellent experience from start to finish.They treat you like family when you walk through the doors.Billy Cole is top notch! Tell him I sent you!!! He found me the perfect car I was looking for, answered all of my concerns and made sure I came first. From the sale, financing, warranty and repairs, they honor their word and that is rare these days. Uncle Hadwin has a great dealership and it shows through the entire staff! Highly recommend and make sure you check with Hadwin White before you buy from anywhere else!

Took my car in for a transmission fluid change and tire balancing. Come to find out I needed brakes. On a previously visit I was told that my brakes were in good shape with 5mm. On the Oct. 20th visit I was told my front brakes were now 3mm and all rotors needed to be turned. Based on the time elapse between visits, there is no way the deterioration would have occurred that fast. Upon researching my previous invoices I found during my 3/04/21 visit my brakes were stated to be 4mm. Therefore, the Mechanic either lied on my 3/04/21 visit or he lied on my 7/16/21 visit when I was told the brakes were 5mm! This is causing me a great deal of consternation and mistrust!

Our Sales Associate, Miles was amazing, friendly, helpful and knows the cars inside and out! His follow up was the best we have ever received with a dealership!

We had a great experience! Candler is extremely professional and so pleasant to work with. These guys were able to give me exactly what I wanted and offered better financing than my credit union did. Highly recommend.

My daughter brought our vehicle in and was very nervous that she would be pressured into getting things done that didn’t need to be. She said it went very smoothly and no one asked her about other things on the car besides what it was there for. Thank you for making her experience a pleasant one!

Car problems while on vacation. The people here really handled it very well. I didnt feel any pressure or concern that they wouldnt get it fixed. They knew what it was, got me squared away with a rental, called me a few days later when it was fixed. Very very easy to deal with. Definitely would recommend.

Didnt actually go to the sales department,was there to drop off daughter-in-law s truck for a service due to a recall,the people were very friendly, professional, courteous,and explained everything in an understanding way.They gave me an approximate repair time and were pretty accurate,when they finished I could tell they had taken great care to not leave any dirt,grease or grime in the vehicle and seemed very professional in what they did

Easiest car buying experience ever. Jonathan Martin was very helpful explaining all the features on the car. We financed on spot and it was very easy and quick.

Candler was awesome. I told him immediately I wanted to know right away if it was possible, due to what I owed on the Enclave I had. He, along with whoever determines that got right to work on it so as not to waste anyones time. Candler, Jonathan and Tim are great!

Noise issue totally covered by warranty’s and I was not inconvenienced in any form. Dealership gave me a loaner. Repairs took a few days, but I’m totally satisfied

Good place. Solid, knowledgeable and hard working service dept. Def recommend

Everyone was very nice and polite. Waiting room is comfortable.

We felt that the sales consultant, Brad Bazenet, was genuinely concerned that we were completely satisfied with our purchase. He is a great example of your dealership and how a true sales consultant should conduct themselves.

We recently purchased two cars from Hadwin White from Jordan. Our experience was top notch. First class is all I can say thank you so much for our smooth rides

My Subaru Forester was sideswiped while on my way out of Myrtle Beach back to NC. Hadwin White body shop was recommended by Geico, and they did a terrific job at the body repairs on the Subaru. There were a few unexpected setbacks and delays to completing the vehicle, but Bob and Britney were very open and communicative throughout the process. Even with a few of the post-repair issues, which I imagine are pretty common with all the different sensors and features on these Subarus these days, they have been very accommodating in getting them resolved through my local dealership.

Called before I came, gave vin number and make and model of car, to make sure I could get a key made, got there, they said yes we can make it, paid 83$ for key, guy went outside to test key, finding out I had automatic remote!! So they didn’t have an appointment for them to program, so I backed out, really frustrated! Then they called me back to program it, had to pay another 100$! I just felt that when I gave vin it should have automatically said what kind of key I needed than I could have been prepared to pay almost 200$ for key! Being they quoted me 83$, that should have been my price! Any real good dealership would haven taken that blame!! Disappointed and upset!

Had a repair done by hadwin buick and they did a fabulous job

My parked 2021 car was hit in a parking lot on a Monday. The other drivers insurance had a relationship with two repair shops, one of which was Hadden White. I asked around and checked customer ratings and decided to go with Hadden White because the relationship had the advantage of a quick turn-around. I took the car in the next day (Tuesday).What a great decision that turned out to be. I was told my car would be ready the following Tuesday. They were wrong, it way ready that Friday They also coordinated a rental car for me. . It was waiting at the repair shop when I dropped off my car. Paperwork? They essentially had it all done for me.They also were in constant contact with me advising me of the repairs progress.All I can say was they were great. I think their work was very good in addition to the ease of dealing with them.I hope not to need them in the future, but will absolutely use them should the need arise

Both damian and bradley were both super helpful. damian had everything ready to go for me and then bradley sealed the deal. both were amazing and very helpful.

What can I say? Nothing but amazing service, on time (actually they finished a day in advance) and over the top customer service. I would definitely make this my to go body shop.

Had a great afternoon buying a car. Nice people, no hard sell, good price. Very pleased.

I’ve lived in the conway area for about 4.5 years and UNFORTUNATELY I’ve had the need 4 times to have collision repair done to my car. The good news is I’ve used HadwinWhite each time and my car has come back looking as good as new every time! The staff are friendly and knowledgeable and as professional as they come. You’ll be well taken care of by John Rundell and the rest of the team in the repair office. So if you need to trust someone to get your baby road worthy again, you’ve come to the right place! And they also sell cars or whatever. 😂

Brittany Wineglass is awesome. I got in a wreck and i didn’t know what to do where to start and Brittany help me every step of the way. She explained everything and very detail. She told me i had no worries my truck is in good hands. Thanks to the guys who worked on my truck not sure of the names but i appreciate y’all. Desmond u did a WONDERFUL job on cleaning it also i didn’t want to sit down in it. I appreciate you Brittany you rock you make Hadwin White GREAT!!!! Thanks soooooooooo much!!!!

I used Hadwin White when I hit a deer and Geico recommended them as one of their certified shops. Brittany in the body shop was so helpful with the entire process from start to finish. She made sure that everything was taken care of from extending my rental when needed to making sure that I was kept in the loop with everything going on. I currently have my car back with them for another issue that happened after my accident and she once again has gone above and beyond to make this all as smooth as possible. Would recommend them to anyone that needs bodywork or any repairs done at all!

Great place to buy a vehicle. Service department is quick and efficient.

Love working with Billy Cole. He goes the extra mile to make sure we understand everything: car features, service, plans, etc.

Hands-down the best dealership, customer service I have ever had! We recommend family and friends here always! Mike in service is the best, and Bob in the body shop is awesome! Super reliable and honest 👍🏻

In this day and age its nice to have a place that treats you like a human being our sale person was great chris and finance person also they took the time with my wife and i thank you

On Thursday May 13,2021 I had one of the best experiences ever from a dealership. The day before I called and talked to Misty at the GM service department and started telling her my problem, and she instantly knew what my problem was and what needed to be done to resolve it. My 2017 Camaro had the shudder when driving and needed to have the transmission fluid drained and refilled, on Thursday I dropped it off and picked it up around 6pm. The best part is that the work performed was covered under my factory warranty and the problem was solved 100%. I can really really feel a difference when driving compared to before, like a brand new car. So thanks for everything and I really appreciate it.

Second time coming here and both times me and my family left with a vehicle ! Excellent service!!

Service Dave parts Steven body shop Bob were above average came in two cars 1 appointment they correct a problem on lane departure that nobody could find and found problem on May 2018 bulletin very clean and polite

Brittany was just fabulous. She works in collision. She is efficient and pleasant. If you have an accident take your car to Hadwin White to be repaired. She gave me an estimate, dropped the car off in the morning, picked the car up in the afternoon. The whole process was made easy. Thank you Brittany!

BE WEARY OF MB/ CHEV / GMCThey sell u trash & say it had the 10 POINT inspection! They never didCONWAY GMC 501 at College.They will always be #1 to deal with. And they never lied to me.I Needed A New key made for my SUV I called for $ And if in stock. When a friend got there, Kevin already had the key made. Hes already had Vin #.Great Dealership! They DONT USE SGL WOMEN. SO MUCH RESPECT, FOR ANYONE COMING IN. AND ALWAYS OFFERING THEIR HELP IMMEDIATELY.I WAS SOLD A LEMON! THANKS MIKEGMC/CHEVROLET IN MYRTLE BEThey handed me a vehicle that they offered to fix for it$2,600.Said it became mine with NO WARRANTY, WHEN I drove off the LOT!!TRANSMISSION SLIPPING, Radio panel goes out for days, BACK UP CAMERA QUITS WHEN IT WANTS TO ALSO.OH yeah the Front Brakes & Rotors FRONT had to be REPLACED IMMEDIATELY. ROTORS WERE TRASH. Back tires also.HEADLIGHT COMES ON IF IT WANTS TOO. LOLI LOVE MY VEHICLE just upset over WHAT MB GMC/Chevy sold me! My back door quit operating also!

Candler did an amazing job. He didnt give us the feel of the pushy high pressure sales person which was a main reason we ultimately purchased from Hadwin White. There was a vehicle at another dealership that was a bit less expensive, but the quality of salesmanship at Hadwin White was what made our decision.

Love this place! Hit a deer with my car right before Christmas! Most of the parts I needed were on backorder due to my car being so new. The team at the body shop though was always kind, and kept me up to date about all of the repairs! Hands down I would recommend them to anyone! Yall Rock Guys!! Keep up the good work!

I own a Subar Tribeca, I boughtcOctober 7th, 2005--14 years. Looks perfect. Runs perfect. Just bought the 2nd set of replacement tires---the 2 sets, original and replacement dry rotted, didnt wear out. 8 years on original 6 on rep.set. My original dealer was good service wise. Hadwin white is great too. Dan and Brandon are Good guys, get you in, get you good prices, and know how finatical guys like me are about their old cars. Looks brand new.And they serviced my 13 year old outback wagon, which was perfect when my son sold it. 188 k. Both cars were the same color. 4cyl, 6 cyl.

If you have any car issues, Hadwin-White is the place to go and Brittany is the person to work with! I feel like Im working with family when Im at Hadwin-White. Brittany is the best and I call her anytime my car is doing something weird because I know she will get it done and fast. Hadwin-White is where you go for good business! Its the only place I will go from now on.

I recently had my car repaired here through an insurance claim with Geico and I must say Hadwick White was exceptional! From start to finish they communicated the entire time and made the process seamless! I specifically worked with Brittany in the collision center and she was awesome! She kept me updated and when things took a little longer than expected they communicated that as well. When I picked up my car, it looked brand new!!! Best condition I’ve ever seen it, scratches removed and all! I highly recommend this repair shop to anyone looking. Definitely a 10 out of 10 for customer satisfaction :)

I saw Mike Baumgardner, service advisor, for what I thought was just an oil leak in my 2012 Cruze. Turned out the car needed a new water pump, a new oil pan gasket, along with a wheel alignment. Mike explained everything to me in simple terms and offered me a free loaner car. Not only did the actual cost match the estimate, but he took $20 off the wheel alignment and didn’t charge me for the car wash and vacuuming ($29.95). My car was ready when promised. I’ve dealt with Mike before and I’m extremely happy with his service, from beginning to end. I hope Hadwin White recognizes him. Great dealership.

Good experience, Friendly staff that meet my needs.

Always a pleasure dealing with Hadwin White Associate’s. Professional and knowledgeable.

I am so thankful I bought my next subaru with this company! Daniel Colbert did an amazing job helping me find the right vehicle and I did not feel overwhelmed at all. He was so kind and took plenty of time to make sure I knew what was going on with my new car. I have spoken to him several times since purchasing the car, and I know he is someone who could help me should I ever need it when I go to the dealership. Thank you so much Daniel and Hadwin-White Subaru!!

Awesome service from the service department and the body shop!! Thanks to Mike (service advisor) for fixing my leak in my car and for taking great care of me, where as another local dealership couldn’t find the issue!! Will definitely be getting me service from now on!!

Very easy car buying process. All the employees were very friendly from the time we walked on the lot. Did not feel rushed to make a decision and the salesmen were not pushy. Miles went the extra mile to make sure he found the perfect car for us based on our needs.

Brittany in the collision center was awesome! She was polite, very knowledgeable, and had a wonderful attitude [something you dont see much anymore].They did a great job fixing my car. The whole experience was good from start to finish!

Working with Ann Wood (The. Internet Representative) was a very pleasant experience. Alex the salesman did an excellent job even though he is new at his position. Price negotiation went very nicely. Tim (finance mgr.) Was very professional and helpful when answering our questions. We shopped at other dealerships, and Hadwin White provided the best deal.

Low pressure. Bradley was by far the sweetest, nicest, fun salesman we EVER had !!! Very knowledgeable and got us the deal we wanted. We would HIGHLY recommend Bradley Bazinet to everyone !! Definitely will be back there to buy from again.

Even though my car only 9,000 miles they were helpful

Daniel Colbert was amazing walking my daughter through the process of buying her car. He was extremely thourugh in explaining each and every step making sure she understood everything during her purchase and warranty process.No pressure at all from him to purchase any car she was looking at or test driving.She found her perfect car and being a mom I know shell be safe in her Subaru!Thank you again Daniel and Subaru.

Everything when really good. They replace a cable and everyone is very friendly.

My go to auto body place. Nice people that do great work at a reasonable price.

Everyone at the dealership were courteous and helpful. Service was done promptly and at a fair price.

They offer the highest prices and will not negotiate.

I bought a ‘21 certified pre owned Camaro SS 1LE from them that was previously owned by GM. Camaro’s are currently very hard to find and are significantly marked up, however from the very beginning of when I contacted Hadwin-White they were super helpful and willing to work with me. I have to shoutout Ann at the front desk, she was basically my salesperson and set the whole thing up quickly over the phone, she was really good at communicating and made the whole process seamless bringing my own financing and down payments over the phone. Ann instilled enough confidence that I flew up from Florida to South Carolina to drive the car home without ever seeing or test driving it. When I got there she wasn’t there that day but had me all set up with my sales person Candler, he was just as helpful as Ann and I just wanted to thank Hadwin-White, Ann and Candler for the really quick, stress less and seamless process.The car itself was perfect and as they described, I did have some issues with the car a week later but I cannot blame Hadwin White for it at all, I blame GM as they previously owned this car and made it GM certified. With that said even tho I’m 9 hours away and have to see a different dealer for these problems, Hadwin White and Candler specifically have still been really willing to work with me and check in to make sure everything’s all good. Overall 10/10 dealer

Brad was a wonderful salesman . He was very kind, answering all questions.I love my Buick Encore GX.

It was my first time taking my Sierra to Hadwin White. The staff was very nice and they completed the work in a timely fashion. Clean waiting room.

Arrived for service in AM. Shelley greeted me with a friendly hello. After the service was performed she reviewed the vehicle assessment form with me in detail. As always, happy with the service I get from the service technicians, and the customer service oriented support from Shelley.July 2021My 5+ year old battery died while I was out of town. Road service provided a jump start. (My second time over a 7 day period.) While traveling home I called the service department and they said they could take me in that day. (This was great as I had plans to leave town again the next day.) The tech ran diagnostics and confirmed with me it was only the battery, (and replaced it.) Im a regular customer at this dealership and this team continues to be the best around.September 2021As always, the reception by the Service Department was friendly and efficient. Scheduled maintenance was performed. The Service Technicians returned the vehicle in a clean condition. And I always appreciate that the Service Department rep reviews the condition of the vehicle with me before I leave.

Dennis Shulskie was very good with helping me through my purchase of my 2021

Mike is the man!! Always professional and ready to help you with whatever you need. I only come to hadwin white because of Mike

I want to start by saying Hadwin-White Body shop treated us like family from the day we contacted them about our wrecked car, this happened on Christmas Eve 2020, our beautiful 2018 Toyota Camry was backed into by a Jeep with a tow hitch and spare tire which destroyed almost the entire passenger side, thankfully my husband and I were not physically hurt. Brittny Wineglass our collision estimator took great care of our car ensuring it was restored to pre-wrecked condition and promptly! Would I recommend them, yes!!! every detail was taken care of by them!

Awesome dealership with exceptional customer service!

Friendly, knowledgeable and kept me updated on progress.

In and out for service in a timely manner. Very friendly customer service personnel. Couldn’t have had a better experience.

Drove 40 minutes to look at a 2017 Toyota Sienna that didnt start and needed to be jumped... Then offered 30% less than the Carmax trade-in value of my vehicle. Price on website was $2,000 lower than the price they were trying to sell the Sienna for. Not impressed.

Service writer went out of his way to help me. Provided a loaner car which I didnt really expect. He was a great person.

I came in as an out of state customer with what I thought was transmission trouble. I was greeted by a courteous professional service attendant (??) that worked me in for the next day. I was pleasantly surprised after they serviced my truck with the timely service and the cost of repair. It was a very pleasant experience and if I were in the area again and need service, I would defiantly go out of my way to do business with Hadwin-White GMC.

I had to drop off my friends car as someone hit the right fender. We were acknowledged when we entered and waited for apps 15 minutes before processing. I take it back to work on it the second week.

Pleasant experience with the service department. Always professional and welcoming.

We had a wonderful experience buying our Forrester from Candler at Hadwin White! He was extremely respectful of our needs, wants AND time. I was so torn about which model to buy....styles, color, features, etc. I think Candler would have patiently shown me 50 cars if that was what it took! He is a credit to his parents and to the HW Store! The team that helped us with our purchase process seemed to work together like family and treated us as such. Believe me when I say there was no pressure!. Jerry and Tim in finance bent over backwards to see that we were satisfied! Jerry is a fantastic numbers cruncher as well as a great guy!Steve and Dave introduced themselves and offered comfort items (coffee, water, soda, snacks, popcorn!) even though they didnt have to! The facility is beautiful and inviting for those service visits that will keep our new car running smoothly and in great condition.Seriously, from the time we stepped out of our car onto the lot until the time we left on the the third day (due to my indecisiveness!) we truly felt like not only valued customers but also as part of the Hadwin White family! Thanks Everybody!

Alex was awesome, he was a very low pressure sales person. He listened to what I was looking for in a vehicle and then only showed me vehicles that matched my needs. He is slowly super easy going and made the transaction fun. When you need a vehicle go to Hadwin and ask for Alex.

Mike is a assist to your company! We need more people that care about customer service! Its something that does not exist any more!!!

I can’t tell you how much I am so thankful for this dealership. Hands-down professional and down to earth .Most of all my Salesman BRADLEY BAZINET Was extremely awesome. I lived in Myrtle Beach for two years and never knew about this car dealership however it’s one of the best in the whole county. Super thankful for the great people I met tonigh☺️I’m so thankful for the way they handled everything. Never go wrong this is the hams down you should buy your vehiclgrom here. . Hands down!!! They help my daughter by here first fearful super great people.

Friendly and professional service.In and out in less than 1 hour, and as always appreciate the free car wash!

Before and after only took about eight days

Ive always used Hadwin White for all my car shopping and buying. Trust worthy team and great customer service. Billy Cole sold me my last 20 chevy Colorado and I love it. He makes buying easy and was a lot of help with everything! Thank you again Billy! 😊

Affordable truck care!😀👍

I hit a deer and was traumatized by the experience. I contacted Geico immediately and they gave me an option to go to a recommended station or to choose my own. I chose this place based on the distance from where the accident occurred. I was able to get an appointment at 9:30 a.m. on the same day. I had such a positive experience. Brittny W was my Collision Center consultant. She was very pleasant and professional. She greeted me with a smile. She explained the process and they fully delivered. She was very communicative. She made herself available for any questions that I had about the process and even followed up with me while the car was being repaired. I was able to rent a car from Enterprise, onsite, on the same day within 2 hours of the accident. There was no wait. They finished repairing the car a day early. They did an awesome job and it looks brand new. Thank you Britnny W for your great customer service and your professionalism. Thanks Hadwin White for your white glove service.

Great dealership. Bought a beautiful GMC 2500 Denali. Service dept. Is top notch also. Alex is a very knowledgeable salesman .

One of the only reasons I would come back would be because of how perfect the employee, Shelley Zogopoulos, was to me. When I dropped my car off with Shelley I felt like my car is safe and being perfectly taken care of. This worker truly does go above and beyond. She has never over promised and under delivered. She said exactly what would happen and all my expectations were filled because of her. I am a local business man in the area and I highly suggest you take good care of her because she is excellent.

Went to get my oil changed was in and out in no time appreciated all the work and their services. Great job

Appointment made for recall item on Sierra SLT 1500, Vehicle taken at scheduled time, technician completed required work efficiently and timely, vehicle returned. Staff was very helpful and engaging, another quality customer service experience. No issues, no delays.

Most of the reviews here seem to be for new cars or the body shop, this is for the used car division. We went in today to look at a specific vehicle and were met by Jeremy, who was fantastic. There was no song-and-dance routine, just a straight-forward proposal of what they could do to meet us as close to our price as possible. Including the test drive, we were agreed upon in around an hour. After a quick trip to the bank and a meeting with Tim (also fantastic, made everything very simple), to do paperwork, we drove our 2016 Ford Escape Titanium off the lot. It was a great experience and Id recommend this place to anyone.

Dennis was great, very helpful. Quick process, no hassle.

Very slow. My mothers suv was involved in a small accident in November 2020 and it took them 3 months to fix her suv. They said it would be fixed by Christmas 2020.Then when we went to pick up her suv, they forgot to put a weather strip on her rear passenger door. Took 1 hour to put it on.

Expected when we had oil change and service that they would have vacuumed the car and cleaned the windows as other service companies do. Also not satisfied with the screen not being able to see in sunlight. We were told they did all they could but that is how it is. For a brand new Buick and the cost of it I think that Buick needs to be responsible for poor design and recall to fix a never to get better situation. Will not buy a Buick again.

Great fast service

Always greeted by friendly & knowledgeable staff

Booked my service appointment on your easy to use website. Outstanding service as usual

Went into the dealership on a rainy and miserable day. Only customers in there. Came back three days later to see what kind of a deal we could get and they quoted us a higher price than the previous visit. The salesman told us his boss didnt think we were serious buyers, so he threw out a lower price to see if we would bite and refused to come down to the first offer. Hows that for professionalism and good customer service? On our way to buy a vehicle from Hyatt where they dont judge and know how to treat their clientele.

Excellent service and treatment. We will definitely go back when needed .

Just wish I didnt have to wait on service to be done, not that I was there but two hours but have to be some other appointment within an hour good service nice and friendly staff

Brought my wifes Terrain for its 1st oil change yesterday when we came to pick it up it was after service hours and the steering wheel seat center armrest and door armrest and push button were covered in grease and if that wasnt unacceptable enough she asked if someone could clean it and they said thats not our job we are in sales call someone tomorrow in service. Ard you joking!? I work at a dealership down the street and Im a salesman and that is not the response I would have given nor would any one of my fellow sales men have given that response we would have grabbed cleaner and a clean rag and cleaned it for the customer! I would have flipped if I was still there when that happened this is absolutely unacceptable and terrible customer service

The sales department was outstanding and so was the service department! They worked with me for two days to get me in the truck to suit my needs!

Courteous and completed ahead of expected time, how much better can it get?

I had a problem with my auto shut off, and they searched for about two hours couldn’t find anything on the computer saying it was bad, turned out it was just a bad battery and they replaced it, very satisfied.

Just an oil change and tire rotation. I waited for the service and it was done promptly and had no issues.

Shelley in service (GMC) is amazing. She and the entire staff, make you feel at home and make you feel good about doing business with them.