Just had 24 aluminum windows replaced by Premier Windows. John, Nelson, and David were great to deal with. They were professional, courteous, responsive, and prompt throughout the process. John will not be the cheapest nor the most expensive. What you will get is a good product with proper installation at a fair price without cutting corners. What you won’t get is shady sales tactics and substandard installation. Great Job and I highly recommend.
We had all the windows replaced in our home last week. Cannot believe the transformation it made in the look of our home. Great product and made in the USA! John and his team were so amazing to work with! They were very professional and were here when they said they would be! If you are needing windows, Premier Windows is the best!
We were at a cross-roads of repair vs. replace. We decided to replace for energy efficiency, maintenance-free, and upgraded look. We are THRILLED with our decision. First, John Lambert was very patient and great to work with with during our barrage of constant questions while we obtained info and competitive bids. Then, during the install, the window crew was absolutely amazing! I had no idea how they could completely replace 25 windows and couldnt even tell the window had been replace except by seeing the new fabulous window! Then, the siding crew! This crew started at 7a with frosty morning and frosty roofs and didnt quite until well past dark. Both window and siding crews were on time, professional, courteous, and absolutely craftsmen at what they do. They went over and above to ensure our home was taken care of and we were satisfied. We only had one regret on the color of the fixture boxes and they had them ordered and replaced within a week. I cant say enough about this local to Conway company and the impact they made on our home. Grateful for a great company to work with!
John at Premier Windows really took care of and sold us an excellent product. We had some old rustic wooden shiplap before, but now we have a beautiful batten board home with perfect trim.Jim the contractor was timely and dilligent everyday. When they start a job, Premier Windows sees it through before moving on to the next and Jim was dedicated to doing it right. Out of the 16 days he worked on the siding 9 of them either rained, was super windy or snowed and the quality of the work never decreased. It may have taken a little longer, but we are highly impressed with the work and are proud to tell people of the wonderful job Premier Windows did for us.
My wife and I recently had all of the windows in our home replaced by John and his crew. As a local company, selling a US made product and with exceptional communication they checked all the boxes! They were always courteous and professional. Ordering the windows was easy and the installation was quick and professionally done. They even made sure everything was cleaned up and back in place before they left. I highly recommend Premier Windows if you are considering replacement windows for your home!
We had such a great experience. The windows look great! Also, every person we talked to from the owner to the installers were very nice. The job was handled quickly and the owner was always in communication with us. We literally had friends come check out the windows as soon as they were finished and recommended for them to use Premier Windows.
John and his team did a fantastic job installing our new windows. We are very pleased with the double hung windows and their energy efficiency. They change the look of the house completely. The installation went very quickly and they worked very hard to make sure everything was cleaned up and left in good shape. We could not be happier with our decision to use Premiere Windows.
We had Premier Windows replace all the windows on our home and are extremely happy with how they turned out! John was absolutely great to work with, we had a few issues pop up along the way (all out of Johns control) but he handled the issues very well and communicated with us to get everything resolved to an excellent outcome. So glad we went with a local company who stands behind their work and product 100%!
John and his company just finished a 26 window installation at my home.One of the great things about using premier windows is they know their product well and the craftsmen that completed the install were local residents. They were on time and dependable. They communicated about when they would be onsite so there were no surprises.We liked that they had a product that met the needs for our house and they had solutions for some other things that were figured wed get done while they were onsite.Anyone wanting to get windows replaced should go out and read the other reviews for this company and check them against some of the other companies. While you may see that the others have good reviews when you start to look at the ones that specifically talk about windows you will read about all kinds of issues from misquoted jobs to poor workmanship. This was the deciding factor that lead us to use this company. No one said anything bad. They are all about getting things done the right way. There were no hidden surprises with going with Premier Windows at the end of the project.
Premier Windows replaced our windows on December 23, 2020. Our early 1970s single-glazed aluminum windows were drafty, some with broken balances. They have now been replaced with beautiful, energy-efficient vinyl windows and we could not be more pleased. The installers, Harold and Nelson, are polite and knowledgeable craftsmen.I cannot post a review without mentioning John Lambert, founder and owner of Premier Windows. I have known John for ten years, prior to his founding of Premier Windows. He is a man of honesty and integrity. When he tells you something, you can count on it.If you are looking for new windows (or doors or siding), you owe it to yourself to contact Premier Windows.
I had all the windows in my house replaced this week by Premier Windows and they did an outstanding job! John and Harold went above and beyond to ensure that I was satisfied with the end result. They were efficient, communicated well and showed up on time. They took the time to answer any questions and concerns I had and gave thorough instructions and information on the products. I will definitely be recommending them to friends and family in the future!
We are extremely happy with the work Premier Windows did for us. It was a quality, professional job start to finish.
John is just a great all around person! Fantastic customer service and the installation was perfect!!
Very professional and customer oriented. John knows his products. Answers phone calls and texts quickly,unlike others that call back in a week.John and Nelson were right on time for installation of windows and sliding door. Finished house in a day . Another shout out for them is the fact that the work site was left cleaner than when they started. Excellent customer service all the way around
We just had John and his crew come out and install some very great looking energy-efficient windows. We could not be happier with the service and the finished product. Start to finish they were very professional and I absolutely love the fact that he was on site and hands on the entire time. I would definitely recommend to anyone and for sure earned a lifetime customer with me!
Start to finish, John and John made sure everything was perfect. The craftsmanship is second to none. I would highly recommended using these guys! There is absolutely no doubt, you’ll be pleased and have the best product on the market with a fair price.
Truly excellent service and an owner that strives for the personal touch. John provided a top level consultation and Harold worked with expert hands to install a high quality product. They were also finished within the same day the work began and cleaned all signs of debris from the project.If only other companies could be so highly motivated. This is the kind of service your grandparents talk about in the good old days. They are the ONLY company I will recommend for this work!
John and his team did an incredible job installing gorgeous new windows in my home. The quality and care they put into their service is excellent. The pricing was affordable and all of the work was completed within a day with no debris left or damage to my home. I would recommend him to any family or friends, I promise you won’t be disappointed!...Also his Irish accent is the sweetest thing ever!Year Update:Its been almost a year exactly since getting my new windows and they are still working just as perfectly as the day they were installed. Prior to having these new windows, our old ones were in poor condition, would not open, or did not have any screens on them. So now being able to open them with ease and enjoy the outside weather without fear of bugs flying in has been really lovely! Again, I highly recommend John and Premier Windows.
John and his assistant were great to work with from start to finish. They gave us options and advice on what we really needed. Communication was clear and concise and they met all their time estimates. Install day went great, no issues and no damage to my house and they left no debris behind. You can’t really beat great service, good pricing, and excellent people. There’s not a lot of businesses like this around anymore, so I’m pleased as punch to have given my business to Premier Windows. I’d recommend them to anybody.
Premier Windows is the only company I have ever dealt with that I would trust with the keys to my home. John and Nelson are honest, professional and fun to have around. I did get quotes from other window companies and Premier was the only one I felt comfortable with. We are very happy with our new windows and recommend these guys without hesitation.
We had been putting off getting new windows for a couple of years. After talking with friends we called John to give us an estimate. He came to the house and did a very informative presentation and left us information. We called him the next day, he ordered our windows and Nelson did a very professional install.I love my windows and our home is much warmer and comfortable. They look great inside and out. The whole process was smooth and John is great to work with. Everything was clean and put back when I arrived home and I received text messages upon arrival and departure since I could not be home.Thanks John & Nelson for doing such a great job and being so easy to work with!
There should be more than 5 stars to rate this company!!! John and Nelson were excellent! John came everyday Nelson was here installing. I had all the windows in my house replaced. I couldnt be happier with quality of the windows and the workmanship by Nelson. John was always available if I had any questions. I wouldnt hesitate for one second to recommend John and company.
Ive waited a year after installation to post my review for a reason - I wanted 4 seasons with my new windows. These windows were hands down the best investment I could have made for my home. From the cold of winter though the heat of summer, my home was comfortable. There is no temperature transfer through these windows. The noise level from outside is noticeably reduced. The consultation with John was educational - not a sales pitch. Installation was quick and professional. Nelson came back twice to add caulk so that they were both completely sealed and had a finished appearance from outside. There was no mess left behind. I highly recommend Premier Windows - a local company who puts their customers first!
These guys were great! Always on time and great work.
Wonderful customer service- any question I had, even before getting an estimate, John was very quick to answer. The new windows were the icing on the cake for our remodel project. They look beautiful and function much better than the old ones. John was very helpful figuring out a solution to a tricky window situation over the sink and Im thrilled with the slider installed. Working with Premier Windows was a good experience, and I would recommend them.
Working with the guys from Premier Windows (PW) was amazingly easy and refreshing. They’re honest guys who genuinely care about people and demonstrate integrity like no other company I’ve seen before. We had PW install all new windows in our home and we are so pleased! They are beautiful and no mess was left behind. By the time the job was done they felt like family! Such good guys!
John was very helpful in assisting us in getting the right windows for our home. When it came to installing them John and his team were awesome. They came when they said they would, explained what they were going to be doing. Once they were completed everything was put back in its place and cleaned like they were never there. I got what I asked for and more. Thank you for a job well done.
My wife and I own a very large and older home that was in desperate need of some updated windows for our upper floor. I called several different places, got several different quotes, and then called premier. Johns presentation was flawless and more than informative. John and Nelson showed up the day we scheduled the install and they put in 6 new, high quality windows in a very short amount of time. They were thorough and cleaned up afterwords. I cant say enough about how pleased we are with John and Nelson and premier windows. We will be replacing more windows with them at a later date. Dont go anywhere else... Give John a call.
Love the product, love the service, and most of all I love the professional customer service. John (the owner) has done well building his reputation on these things. I highly recommend him and his team for all of your window needs.
I meet with John Lambert recently to discuss new windows for our home. He took time to get the information about the age of our home along with what we wanted most out of the windows, looks or efficiency. John was able to help me choose a window that looked great, provide good efficiency, and stay within my budget. I highly recommend Mr. Lambert and Premier Windows.
We met John at Eco Fest and from the beginning knew we were going to use him to replace our windows. John and his team(Nelson) have been wonderful to work with. John took his time to listen to our needs and wants. He helped us make the right choices in our purchase and we are more than pleased with the results The level of professionalism has been outstanding. Any question or concern we had were answered immediately. We replaced over 20 windows and 4 doors. I couldnt be happier and will recommend John and his team to everyone in the market for widow and door replacement.
I cannot say enough good things about John and Nelson! John is such a great guy! Hes honest, trustworthy, fun guy to talk with. Nelso is a top notch carpenter and window installer. I told John several times today that Im so glad I found his company online. If you want quality, affordable Windows then call John Lambert!
There are 2 things I looked for when hiring a contractor for our windows, quality product and someone I could trust. Premier Windows met my expectations with both. Unlike many contractors John is a great communicator who always answers text and phone calls promptly.
This is a top notch company. Their windows are high quality and their customer service cant be matched. Their installation team does excellent work. All the way around a choice for anyone in the market for windows. Just call them and see what they can do for you!
I had an issue with 2 bedroom windows that was caused from excessive heat when the house next door burned down. I called Mr. John and he was quick to respond. John stepped up to the plate and went above and beyond what would be expected of a company to take care of the situation. I cant say enough about the great customer service they provide. I doubt that there are many companies that could even come close to this level of customer service. So glad I elected to go with windows from Premier Windows.
We had our new windows put in at the end of December 2016 and there are no more drafts! Our heat is staying in the house and not being sucked out through the windows. When John came to our home to do the estimate you knew right away he knows what he is talking about. The work was meticulously done and there was NO mess left behind! He was efficient and worked hard to make sure everything stayed on the time line we had discussed. He is kind, friendly, very professional and very knowledgeable about this buisness. They are the best in town! Thanks so much for our beautiful windows John!
After getting several quotes on new windows, I had an overwhelming feeling that there were a lot of slick talkers in the window business. I finally tried one more time and called Premier Windows, John showed up explained his product, warranty, and gave us testimonials which none of the other guys did. We got our windows in and what a huge difference! I have worked in retail for 20 years, and I am pretty good at spotting good character and John at Premier proved to be honest, dedicated, and he delivered everything he promised! I highly recommend Premier Windows!Russ Warhurst, Dover, AR
I have known John for several years and if you want an absolute Honest quote with no hidden fees, no hidden anything, then John is your man. He will tell you exactly what you need and has the experience to back up his advice. I checked around and no one else can match his prices and quality of windows and installation. Also, when you call John, you get John, and he will stay on the jobsite until installation is complete and the customer is satisfied.
From when we first met John, he was super professional and made sure we were informed and made the right decision on the purchase of windows for our new house. Johns installer, Nelson, came out and measured every window and the sliding back door individually to ensure that all of the new windows would be a perfect fit. Once the windows came in, John and Nelson got all of our 30 year old windows out with no damage to the house and got the new windows and sliding door to fit in perfectly. Nelson made sure all of the windows were properly caulked and sealed and he even came back out a few days later to make sure the caulk had set right. The windows look amazing and make a real difference in the energy efficiency of the house. Less running the heat and air and no more drafts! Give John a call or visit today if youre tired of dealing with those old drafty windows. Even if you dont live in the conway area, he will travel to you!
We had our windows replaced at the end of December 2016. If you see the pictures posted December 28 and 29 posted on facebook (premierwindowsar), those are of our house (before and after). The windows look fantastic. We had over 20 windows replaced, including a bay window and a textured downstairs bathroom window. We have noticed a significant impact in how much warmer the house has been, due to the window insulation, coating and no more drafts. John and Nelson did a fantastic job of pulling one window out at a time and getting them replaced. We highly recommend Premier Windows... they backup their product for 50 years which includes replacing any broken glass and should we move, that guarantee can be transferred to the new owners.
A fantastic company. John and his team are truly PREMIER people to work with....great product, great people, and great customer service going above and beyond...what more could you want!
Awesome! Very responsive..courteous!
Great guy offering a great product! Take advantage of the year end manufacturing specials right now!