Girls were great and knowledgeable however there was a deaf client that came in and there was a huge communication barrier, I assisted myself with a notepad which I felt the girls there should have done to begin with instead of trying to read lips. Just grab a notebook next time, Ladies. Other than that. Great service

Kayla was nice, knowledgeable and helped so much!

The two ladies in there Tuesday afternoon were awesome 👌

Service was excellent. Staff were knowledgeable and efficient.

Always fast friendly service

Got in and out rather quickly. Incredibly friendly service.

Had to make a corporate complaint against Bianca at Cove location today. I have been with Cricket over 10 years with 4 lines. Her employee increased my bill to 200 dollars after I bought a phone. She acknowledged the error and said she would get back to me .after a week no word about it. I called to ask her what happened and she goes off saying something came up personal that day and it was more important. She used foul language in her response to me and refused to pass my complaint on her to the area manager so I called corporate manager and paid 200 dollar bill and got situation handled myself. Im a gulf war veteran who was treated badly I dont recommend any soldiers or veterans to do business there as long as Bianca works there.

Great employees. Ladies were very helpful.

Care for themselves too hold a job but what if the customer isnt satisfied. All you can do is file a complaint. And now they told me they will meet me halfway. I still have too pay half for their mess up. Straight from cricket

The customer service was okay I guess 🤷

They were really helpful and helped me get my daughter squared away for her birthday! Ashley and George were Awesome!

I loved their service Mrs.Ashley Burks the assistant manager was really cool 😎 and George was really funny they really give u something to smile about

The staff can be a bit Ive friendly making it hard to get in and out without being rude yourself. That said they are very helpful.

I love Cricket theres no messing around with all kinds of extra charges you choose your plan and thats what you pay for and I use the one in Cove.Staff is great.

Ashley was of great help assisting me in getting the correct phone and plan to meet my needs.

Why is this number posted? I called, and called wasted my time. Woman answered and just left me hanging like i was a joke. Bad business here.

Great and friendly staff...I have 4 lines for $100 with unlimited talk, text and data. You can prepay through their app, or setup autopay. I will probably stay with Cricket for as long as they are in business.

Great customer service every time you go in, and the prices are great as well

The most helpful staff even when your not buying something ...I wouldnt go anywhere else

Awesome prices for unlimited . phone storage sucks but great wireless

Good, and informational employees. Service was good for cellular service.

Great Cricket store! Very knowledgeable and experienced, I had lost my phone and they showed emphathy and got me up and running! Thanks Cricket!

Very helpful staff :) had a problem with my phone that they were able to fix. Couldnt download mms messages. Very happy with these guys

Great Customer Service

Tried to over charge for phones. A mis communication with their customer service line.

Staff is always extremely helpful and informative about the services that are provided.

Saved my $30 dollars on my bill! Best customer service ever!!

Ill have to call customer service because I was paying $45 a month and now its gone to $55 a month I have some cricket shells clerk why and they didnt have no answer they told me to call 611

Went there one time to pay a bill and the girl at the counter talking bout she got no change had to buy unnecessary crap

Employee was very polite and helpful.

Someone getta be fired. Terrible 🧐.stuff.

Always helpful!

Great customer service.

Great cell phone service

The manager will rip you off and wont do anything about it and according to main office in killeen there not technically part of cricket

Is cricket open today for labor day

Smh

Best cricket period

Always a great experience

Fast friendly service

Awesome phone deals

Great customer service

Awesome

Love Cricket

Great service

Outstanding

No merchandise on hand

Answer your phone!!!!!!!!!!