My car looks amazing. Thanks guys. Tia upfront at the desk is so patient. Only issue was getting the parts for my car. Because my car is only 2 months old some of the parts were on backorder and took a while to come. Other than that you guys did a fabulous job. The communication was also outstanding. Thanks again guys π
Good service and accommodating. Quality work as well.
They give you a deadline and miss it, always an excuse of why the job is not finished. Now they wont even give me a date of when it will be finished. SUV has sensors that need coding, didnβt they know this before they got to this point? Sensors were not added now, they were there when the suv was handed over to them. When I turned over the vehicle they said 3-4 days max. It now has been over 2 weeks and may be one more week. One employee says one thing, then some one higher says another.Never again will I take a vehicle there.
I brought my SUV to be repaired after a minor fender bender. They were very professional. They gave me an estimate not only for cost but for the time it would take and they kept to it. Actually the finished it a day early. When I picked up my car they not only had it ready but had vacuumed the interior and washed the exterior. I recommend this place!!
Great job fixing my car. Excellent service
They made me feel very comfortable about the repairs. The car will look like new. Employees are very polite and helpful.
They fixed my car and they did a great job
Mo was very helpful and did a great job on my car... a keeper
Im a driver for a vendor that does work for many of their locations, one thing that stands out to me in their day to day production is how efficiency they communicate, their work pace & quality work everytime.
Amazing great service a gentleman named Chris its always been extremely helpful respectful and with integrity they should give that guy a raise good talent is hard to find.
Friendly service. And there is a young alady who sits in the back (cant remember her name) that absolutely knows her stuff!
They did their best and communicated well.
Was visiting FL and a driver decided to jump in my lane with me. The car hit me of course. The insurance company provided this company (A1 Body and Glass) to get my car fixed. They were very nice and kept me updated on my vehicle. I give it one star because When I got my car back I realized my back windshield wiper was up in the back. I tried to turn the wipers on and it didnt work . when I brought it to there attention, Nobody knows how my wipers are now broken and sitting up in the middle of the rear window. I also noticed my tint in the back window was damaged. Of course they advised they didnt do this but it wasnt like this when i dropped my car off. long story shorty, I had to take my car somewhere else to have them fix the damages that A1 Body and glass created. In addition to my $500 deductible from the car accident, I also had to add $600 for A1 body shop damages . Just damaged my whole trip. Thanks A1 your the bestπ€¦π½ββοΈ
I was involved in a collision and took the car to A1 Body for repairs as per the insurance companys instructions/recommendatiΒon.The experience all together has been hell. Everything from service to the delay of having a rental for over 3 weeks to the terrible job that they did.We are still finding lose pieces in the car and it is beyond me how unprofessional this place is.We do not recommend A1 Body and highly encourage you to find another body shop if you are truly interested in a good job.
Used this shop at the request of my insurance company after an accident. Cannot say enough about the staff both up front at the desk and the folks working on the cars behind the scenes. Jess and staff went above and beyond completing my repairs quicker than expected to get me out of my rental but also jumped right in to help on other issues. If youre looking for a shop to fix up your car - highly recommend!
I want to write a review for Vicky. She has been more than I could ever ask for. You guys need to keep employees like here. And truly pay for her work... Just saying...
Fast. efficient and procise
After an accident I had with my 2016 Hyundai Veloster Turbo on the highway due to a distracted driver. My insurance sent me to this body shop. And my God their staff is very friendly and very professional. They took care of my vehicle so well and did a fantastic job on the body work and overall fixing of the vehicle. Their customer service is excellent and they always kept me up to date with the progress of my vehicle. It was such a great experience I would come here even if my insurance did not cover the costs. 5 Stars!
Terrific job!! Staff was super friendly and helpful. Helped me navigate the insurance process after an accident, repaired my car in a few days and had it looking brand new! Nothing but good things to say about A1 Body and Glass
Had a small fender bender to where I needed my whole rear bumper replaced. Took my services to A1 body and glass where I had the pleasure of meeting Chris, the Production Manager.Rental process was straight forward and easy. After 2 weeks my vehicle was ready to be picked up. No hassles. No problems. Would recommend this location and its service any chance I get.
I was so impressed by their professional customer service, timely service, and quality work! I would definitely recommend this body shop to anyone needing work done to their vehicle.
Staff were all very friendly and helpful! The repairs were completed sooner than expected, and the work they did looked amazing! Their communication about the status of my repairs was excellent as well! I would highly recommend them, and use them for any future needs I may have! Thank you!
Absolutely amazing experience. The technician was outstanding, my car looked brand new and it was sparkling clean which I appreciated that extra service -after being rear ended- it was a nice touch. Fast and high quality!
I rarely write any reviews about companies, but I just got my car back from this place today and not only that it has scratches that were not on it before, but has a whole in 1 tire! Also the employees negligently put a part of my car inside the car and slammed the door on it. They absolutely dont care about your vehicle, just to take your money!
I was completely satisfied with my experience and the work performed by A1 Body and Glass of Coral Springs. They were completely professional from the beginning to the end. Kudos to Isabel at the front desk, Javier the shop manager, and Drew my estimator. They were all very pleasant and very customer service oriented. Also a big THANK YOU to Javier and Drew for going the extra mile with my car battery issue, it was greatly appreciated!!! I will not hesitate to recommend your shop to anyone in need of car body repair work!!
Wilkerson is an amazing employee!! He was very understanding, friendly, knowledgeable and helpful in my time of need. I got into a car accident in which my car was totaled. Wilkerson ensured all my questions were answered and quickly assisted me with this process. He went above ane beyond and Im forever grateful!
Great job... friendly staff.
Great body work if you need ypur car fixedTheyll take care of you.
5 day old new truck, hit by someone, very sad, brought it to see Dave at A1-Presto, he made it brand new again! Fantastic. Would recommend any auto body work to be done at A1 Presto. Very satisfied.
I will consistently write horrible reviews about this place!I was in an auto collision with a coyote which caused front bumper and light repairs. Unfortunately, my insurance company uses them as a reference to fix car repairs! Which my car insurance guarantees a lifetime warranty NEVER GO THERE.They held my car for a week, when I received my car everything LOOKED FINE. NOT even a month has passed and literally my bumper and frontal fell apart. I return there with hopes that they would keep the value of a lifetime warranty instead they accused me of 1: running into something, 2: having someone run into me, 3: my insurance only covered certain parts. Mind you insurance covered everything . And Iβd they didnβt cover everything why didnβt they give me the option to pay for parts not covered? NEVER GO TO THIS PLACE PLEASE HEED MY WARNINGTHE MANAGER INSTANTLY BECAME DEFENSIVE INSTEAD OF COMING TO A SOLUTION.NEVER GO TO THIS PLACESo what was the resolution ? It was my fault and they did not fix my problem . Maybe they pay for their name to be the first option with insurance companies but NEVER GO THEREI Wil consistently write bad reviews andcontinue to read similar situations
Great place to get your car repaired from a collision.
This was my first accident where my much of my car had to be replaced. A1 Body and Glass treated me with much professional respect. They kept me up to date with repairs with text messages and calls (Thanks Isabel!) When I finally got my car back it looked brand new! Thanks to everyone who took good care of my Scion!
This place was amazing. Isabel and Maurice treated me like I was a rock star. They kept me up to speed with constant communication. The work that was done on my van after a tree fell on it was second to none. The van looked like brand new as if it just rolled off the showroom floor. I highly recommend this facility.
The place is a good place. It has good customer service. The paint was on point you should go check it out.
Heartbroken because my daughters car was hit on a special day but very happy that A1 Body and Glass did an excellent job repairing it. They gave me a time line and completed job two days earlier than expected. Isabel and Maurice very professional and always very nice. I would recommend to anyone looking to get there car repaired quickly, A1 Body and Glass is the place to go.
The Staff at A1 Body and Glass are awesome! Their customer service from the moment you walk in to meet Isabel to the guys in the garage that come out and personally greet you and tell you whats going to happen with your car while it is with them -thank you Javier for your great work and your smiling face:) Everyone at A1 Body and Glass is professional and personable thank you for making my bad luck with my car into a quick and easy fix! I had the best experience with A1 Body and Glass and would recommend them to anyone that needs their car to look like new once again!!
Honestly a big thumbs up! Everyone was professional and the girl upfront is super nice. Shes always making sure Im updated on my car. If I ever get into an accident again (hopefully not, lol) I will use this place again.
Really quick and fast. Very thorough and perfect prices. 10/10 would come again. Been here four different times, and every time has been such a great experience definitely recommend.
This was the second car I brought to A1. First car repair was flawless so I didnt hesitate to come back. Fast and reliable repairs and awesome color matching to the original body color. I trust their repairs and dont hesitate to recommend them to others.
Our insurance company had us take our SUV to A1 for repairs. After taking apart the front end, they refused to fix the car. The workers threw all the parts and fender that they had removed from our car into the back cargo area. Nothing was put down to protect the interior from being damaged by loose sharp metal objects. Subsequently, The interior walls and inside hatch door are all scratched up. Our insurance company had to take the car to a repair shop of our choosing. After seeing how A1 treated our car in such a disrespecting unprofessional manner, I am so glad that A1 refused to work on our SUV. We had BRUNOβs in Boynton Beach handle the repairs on our car. They did an excellent job.Bottom line A1 exhibited poor judgment with unprofessional and disrespectful behavior for our property.
Isabelle, Drew and Javier at A-1 were awesome. From the start they made a stressful situation so stress free. I used Geico express and they fixed my car within a week. I was even able to get a rental car on premise. Just picked up my car and it is beautiful. Thanks all at A-1!
Awesome service! Very quick service only had to utilize my rental for 2 days. Genuinely nice people assisting you through out the whole process. Would recommend this shop to anyone in need of car repair!
Awesome place! Got my car done very quickly looking brand new. Isabel at the front desk is very nice and kept me up dated and Javier was really nice going over everything with me dropping off the car
These are the biggest scam artists on the face of the earth. There work is poor, they should not be able to do business. My car was in they shop for over a month. The work was poor. I have to take my car somewhere else just to get fixed properly. Please what ever you do do not take your car to these people. Think twice about it. Go somewhere more professional where the work will get done professionally.
I took my brand new or semi brand-new less than a year old 2016 Subaru cross tech somebody rear ended me and took off I took it to this body shop and I had to take it back to different occasions because the paint was not properly done correctly not only that but the hatchback is not even my alarm doesnt work my safety features do not work and I paid $7,000 out of my own money because I did not want to go through the insurance company and Im still after a month trying to deal with trying to get my car fixed I would never ever ever refer this company to anyone and I will never use it again
Greatest experience with a repair shop! Everyone was extremely friendly and easily held great cconversation while I waited for the rental car. They explained everything so that I could understand easily. I would recommend this place to any and everyone needing car repairs!!!
Two accidents with my sons VW Jetta in one month, Yikes. Maurice was great. They have Saturday morning hours which is very helpful for working people. Maurice worked on getting the best price possible for all necessary parts. The work was done on time and as promised. A1 Body has a convenient relationship with Enterprise across the street so renting a car was easy. I appreciated Isabels calls with timely updates. My only issue was A1 Body not observing/recommending that the car badly needed new tires with the first repair. I did discuss this with Maurice. I still would highly recommend this shop and would return.
Great experience. Great and friendly people. They fixed my car before the assumed deadline and made the entire process simple and easy. Highly recommended!
Poor service and below expectations work done. How difficult it is to replace a bumper with a new one! ?Anyway, from the front desk person eating and servicing customers to the team having a huddle at the front desk and asking customers to wait a moment (10 min) to finish who does what and when during the day Id say poor customer service.My car was not repaired properly after two visits and tomorrow Im going to the car dealership to have an estimate to repair the repair to serve to my insurance company. And the manager stated there was no issue with the repair. Are you blind?I wish everyone going there luck. For me it was an unpleasant experience.
WORSE EXPERIENCE EVER!!!!! STAY AWAY FROM THIS PLACE!!!I took my car to this place per Geicos insurance. When I got there Enterprise Rental was already there waiting for me. After 1 week my car got fixed and a extremely rude lady called me to pick up the car. I told her that I got off from work at 6pm and should be there by 7pm. She said she was going to leave the cars under the car seat and to drop off the rental car key in a box they have outside. I did all this as her instructions. After 1 month Geico sends me a bill saying I used the rental car more than what I was approved for. Supposedly I used the car for 13 days. Ive been calling this shop for months asking them to clarify with the rental that THEY provided because I never requested Enterprise, that the car was only used for 8 days and not for 13 days. Sharon who is extremely rude was supposed to call me, never did. I called her again and again her horrible attitude came up saying that she fixed it and theres nothing else they can do. I told her that thats not enough! They were supposed to give the rental away as soon as I turned in the keys. She was supposed to call me again... still waiting.... NEVER AGAIN!!
These guys are good! After an accident, they replaced my chrome bumper perfectly, and also detailed my car! Above and beyond
A1 Body and Glass are very professional and give great service. Your car is repaired exactly as described in the estimate and you are updated by text messages thru the entire repair so you know exactly when your car will be ready. They have repaired 3 cars for us and we have been 100% happy every time. Susan N
Please. everyone ignore those two very negative reviews, there have been many personal changes at A-1 body and glass since then, I took my car there this week for some cosmetic front bumper damage, they where very fair kind and courteous, I was well informed, I was given options on routes I could take to fix my vehicles issue. I would highly highly recommend them.
Their the best. I was a little skeptical at first because Ive never been there, but they were great! Repaired my hood and bumper pretty quick and the people are nice.
Went there to get my car fixed and I was happily surprised on how easy the process was. They had the geico personnel there waiting for me and enterprise with a rental. Everything was so fast and convenient .
They are the best! Great customer service and great quality of work. My car looks perfect. I will definitely recommend A1 Body.
Great people to deal with. Very happy with my repairs and communication as the job progressed. Ill be back!
Been here 3 times and will continue to go here. Great and fast service. Wonderful all around!!!
A1 Body and glass repaired my Honda Odyssey. They did a great job with the repair. However, it took a little longer than expected. When I voiced my concern, they made sure to complete my car by the next day.
I Had an amazing experience. Very professional and attentive. I will recommend to anyone who needs an auto body shop
Excellent car body repair. Knowledgable and courteous personal. Enterprise on property if a rental is needed.
Great place to get your vehicle fixed. I will fefintely be using them again if needed hopefully not. They did an amazing job keeping me updated!
My car looks amazing! The work was flawless, everybody there is friendly... I highly recommend them.
Had a issue with my bumper, came in took about 20 mins for them to let me know how much it would be and get me a rental right there and then. I went to work, got off and had my car all done,clean and wash. I really love the way they handled everything. Very professional and kind. Would come back if needed to !!!
I had a great experience at Gold Class Collision Repair, staff is very corteous, friendly and respectful, took care of my car in a very fast time, very meaningful of my time. The quality and service were excellent, I recommend this place to everyone in need of quality service and friendly staff.
I freakin love A1 Auto Body and Glass! They took great care of me before and didnt disappoint with my new car! The front desk receptionist Mrs.Isabelle does a great job explaining and following up with all customers. Javier went the extra mile to restore my car to like new condition! I highly recommend them to anyone needing body work!
I was in a hit and run a few days ago and was reccomend this place thru insurance . After reading reviews I must admit I was hesitant but I gave them a call anyway. Sad to say the reviews were true. The receptionist sharon was very rude and condescending. She acted bothered by me asking simple questions about the process because hey I dont get an accident everyday and know how to handle this. I mean I was just in an accident for Gods sake, try being little more kind. Definitely lacking in customer service . I called another shop on my list and she was very nice and answered my questions without a bad attitude. Very helpful . Will definitely be going elsewhere . After going back through the reviews it seems there work is mediocre and customer service is non existence . Thank God I found this out before my car paid the price . Will NEVER go here .
After my car accident I had doubts that my car could be repaired back to its normal state. But once I got to A1 Body and Glass and saw my car I was relieved. The area where the accident occurred was repaired looked perfect. I hope I never get into another accident, but if I do I will definitely send my car back to A1 Body and Glass!
Not very good communication
A1 body and glass was excellent. Work was excellent. Finished ahead of schedule. Rent a car was there and everything was perfect.
Fair prices, good work
I recently brought my car to A1 Body and Glass to repair my car from an accident. They did an awesome job and it looks like it never happened. I will most certainly bring my car back again if needed.
They stuck to the timeline and estimate. The process was seamless and easy. Nothing to complain about and the car looks great.
Worst service. Please, dont come here. Brought my car to be repaired and was returned with a strong glue stuck on the hood. They didnt want to accept their fault but told me they will fix it as a courtesy. After a wait of 4 and half hours, the problem was fixed.
I want to thank Francesca, Javier and Dave for all of their kindness and assistance. This was a great experience and I would recommend A1 Body and Glass.
Backed into my own mother car days after the birth of our child, Geico recommend A1 body and glass. The experience was great and seamless in this busy time of life.
Good empanadas, great soups and deserts.
A1 body shop is the best body shop in town. They will take care of you. You in good hands like Allstate! π
Excellent customer service and they even washed my car before I took it back. Highly recommend
I wish I could post a picture of the workmanship they preformed on my Nissan Frontier. They put the model name on sideways on the tailgate. Also I just notice the screws were left out on the tailgate. Also big time hassle about renting a car they lecture me about my time I was renting. If I could give them no stars that would be to many. Now I have to take it back in to get it all fixed again.
It was of course unfortunate to have someone rear end me after work, but it was even more unfortunate that the accident occurred right before Hurricane Irma hit. I knew the local body shops were going to be VERY busy post-storm. I brought my vehicle in right after the hurricane and although the shop had system issues due to a power outage, they were still ready to help me. As expected, it took a while (17 days) for my car to be fixed. But what was surprising was that the shop called me every few days to give me an update. I was shocked to keep seeing their number calling me and was very appreciative that I didnt have to track someone down to find out how it was moving along. When I went to pick up my vehicle, it was as beautiful as it was before the accident. Im pretty sure they even cleaned the inside and outside of my car! Lol hands down, fantastic service by everyone I spoke with from beginning to end!
My 5 Star Gold rating says it all! Totally satisfied. Customer is first priority!
Did an awesome and fast job! Hoping we dont need any body work again but if we do we will be coming back here! :)
Such a great experience! Such nice and friendly workers, such a fast job, and my car looked better than ever!
Fast service and the people are friendly.The quality of work is amazing.
Grimey place... they stole hidden valuables and worthless-to-others-but-priceless-to-me things from my car and then told me that theyre allowed to because I signed that agreement. No decent people left in this world. If Jessicas in a bad mood, she will let you know thats why she wont help you. Geico backs them up but I wouldnt.
I loved this place. They took care of my car and they even washed it too! Isabel, Javier, Maurice, and Matt came threw. They are the real mvp.
Just got my vehicle back and Im very happy. Will definitely recommend.
Wonderful and fast service! Great body shop! Always takes care of us right away.
Great service Isabella and Javier were great and they kept me up dated as the services were being completed...Great customer service Im satisfied..Thanks A1
I had a great experience with them. They had been very professional from start to finish.
Very fast service and Francesca and the rest of the staff were so helpful! I definitely recommend them
Service was amazing, good work and clear communication, they kept me posted on the progress and cost of repair at all times.
If you are looking for a high quality, professional and welcoming experience especially after having to deal with an auto accident then look no further because this is the place!!
Hi for some reason my review went under Catherine Caruso a friend of mine, not Patti Pritz. It is actually Patti Pritz who wrote about the awesome experience at A-1. Thanks Isabelle, Drew and Drew for a stress free fast experience. The express service through Geico was amazing. I will recommend you to all my friends. THANK YOU!!!
Kept me informed in all facets of work being done. Daily. How great?
Terrible quality work. My Scion FR-S was hit on the front,passenger side quarter panel and front bumper. The repair on the quarter panel was great but the bumper does not fit. Theres a huge gap between the body panels and the bumper and all the clips that hold the bumper are visible from a distance. I brought it to their attention when i went to pick it up. I told to leave it so they could repair it and make sure it was perfect. We repeated that process about 4 times until it sunk in that they were incapable of fixing it. I ended up having to go meet a manager and then the general manager who told me that thats how Toyota/Lexus/Scions are and that its impossible to get a bumper on those brands to fit back on the car once they come off. So BE WARNED IF YOU HAVE A TOYOTA/LEXUS OR SCION do NOT bring it here as per their GM they will not be able to make it fit. In addition to that they detailed the car...that is to say turn a a little swirling into deep and widespread hollograms and a ruined clearcoat. I could write a book about how much this place sucks. People are friendly, place is clean but they totally suck.
Excellent customer service and quality service. Timely and reliable. Excellent people and service.
Great experience. Prompt service.Excellent customer service! I will come again !!!!
Dropped my car off here after getting hit in a car accident. Having a Geico rep on property made life so much easier. They also send multiple texts a day with updates for the car.