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Custom Eyes Optometry
1835 Newport Blvd Suite E - 270, Costa Mesa, CA 92627, United States
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Custom Eyes Optometry
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Sc
Review №1

My parents referred us to Custom Eyes Optometry and I am so happy I listened to them. Both doctors are professional, kind, and personable. The staff is very nice, helpful and make you feel special. It is so hard to find excellent doctors these days and I am so happy to have found them.

Ka
Review №2

It was easy to make my first appointment. The front staff were very friendly & the office is so clean. I love Dr. Yoo’s energy, too! She was very helpful & I found the perfect contacts for me that don’t hurt my eyes. I had a great experience & am glad to have found an optometrist I want to keep returning to.

Tr
Review №3

My prior optometrist retired. So, it was time to find a new one. I have now seen Dr Bourgoin twice and I very much enjoy our conversations. He is well versed in optometry. I was fitted with new contacts and glasses. My second visit was for floaters that turned out to be nothing. Their business operation is smooth. I dont wait long for getting into the chair. They seem to keep appointments spaced far enough apart to avoid long waits. Overall, happy.

ka
Review №4

I have a genetic joint condition and have been to several optometrists up and down Orange County and it’s been a challenge getting heard for very specific issues I’m having with me eyes. Going to the optometrist used to always be terribly expensive and exhausting and would not even have the right prescription afterward. Immediately walking in there I felt welcome. The office was clean and the staff are incredibly nice. I had several contact fittings and Dr. Yoo listened to every issue I was having with my eyes. They made sure I could see exactly how I should before ordering the right contacts. They really made sure I was comfortable and able to see. They also found issues with my eyes I knew were there but no one ever fully took the time to look for until now. They are an amazing team and I highly recommend it. I wish I could rate them higher because dealing with this chronic illness no one can see can be VERY frustrating and for them to take the time and really work with me made the world of difference. Thank you guys.

Da
Review №5

Having never visited an eye doctor, my visit was very nice. The doctor was kind and attentiveMy 2 stars is because I did not get what I requestedas to the type and style of glasses I required.I felt like I was Sold something I didn’t want.I said something right away and was told “ don’t worry you will get used to it”When I called, I was told “we will get back to you”Nobody ever did.I feel like I wasted $300 when I could have had better results with a $5 pair of readers off the rack

Te
Review №6

Great team and large selection/variety of regular glasses and sunglasses. Had an easy experience trying on glasses and working with the team on my selection. Would recommend 10/10!

Ki
Review №7

Dr Bourgoin is very professional, kind and efficient. He truly cares about his patients and is a very good listener. The Doctors staff is kind and friendly. They keep a very clean environment.

La
Review №8

Wonderful team! Dr. Yoo is amazing. She is professional, personal, and funny. Would definitely get my exam here every time.

Kr
Review №9

Custom Eyes Optometry is a wonderful place to get your vision needs services. Both doctors are friendly and experienced. I have been going there for over 10 years!

Je
Review №10

Excellent service every time we visit with personal attention. Our family feels welcomed, we enjoy our glasses, and return knowing our vision is taken care.

Na
Review №11

I have been a patient of Custom Eyes Optometry for many years. I am very pleased with the professional way the office is run. I have always been treated with respect and prompt service.

Ke
Review №12

We have been going to Custom Eyes Optometry for the best part of 20 years. During this time we have been seen by both Dr. Bourgoin and Dr. Yoo and have found them to be knowledgeable and caring.I recommend there services and the services of there staff.

Da
Review №13

Appointment easily made. Dr. Bourgion & the office staff are efficient and courteous. Have gone back in a couple of times to tweak and fine tune the fit of my glasses.

R.
Review №14

After squinting at distant objects for way too long, I finally got my first eye exam and an awesome pair of glasses from Dr. Yoo. She was very friendly, answered all of my questions, and when I picked my glasses up, the gentleman in the front adjusted them to fit my face precisely and comfortably. This is a great optometrist.

Er
Review №15

Ive been seeing Dr. Bourgoin for close to 10 years. Ive had nothing but great experiences with his practice. The staff are all incredibly friendly. Its easy to book, waits are short, the service is stellar. Its rare these days to find medical professionals who take the time to get to know their patients as people and remember them from visit to visit, yet Dr. Bourgoin does remember and asks me about work and my hobbies even though I only see him once or twice a year. 3 years ago he guided me through the Lasik process and I couldnt be happier with the guidance and communication I received from him every step of the way.

Vi
Review №16

I highly recommended these doctors. I have an unusually high prescription and for years I struggled with other doctors. They got it right and I can finally see well both close up and far away.

Pe
Review №17

Always great to deal with. Staff is awesome and extremely helpful! A pleasure to visit!

re
Review №18

Dr. Bourgoin is a nice as both a professional and a man. He helps me as a patient. He also helps in his community.Thanks, Dr. B!

Jo
Review №19

Each time I have an appointment the staff and the doctors are professional and friendly. They seem very interested in making sure I am satisfied with the service and the products I purchased.

Ro
Review №20

Dr. Yoo is an amazing woman. Caring happy and drop dead beautiful.

Ma
Review №21

Our family loves Custom Eyes and have been using them for many years!

Ja
Review №22

Hello, again, I am still using my prescription Nike sunglasses you made for me nearly ten plus years ago! Thank you, James

Ed
Review №23

It will be three weeks this Wednesday, 8/3 and I have yet to receive my glasses.Ed

Ch
Review №24

Love Custom Eyes! So thorough, gentle & friendly.

Fr
Review №25

Friendly staff and doctors, remembers their clients, professional. Going here for a number of years and have no reason to go elsewhere.

Se
Review №26

The entire staff at Custom Eyes was very attentive to providing a safe environment for my appointment. They are interested in meeting their clienteles needs on every level. It might be easier to order online but I choose to spend my money locally and support excellent businesses like Custom Eyes.

Ma
Review №27

Dr Bourgoin was so good with my 3 year old son. He was very thorough and explained to me everything he was checking for. Meanwhile my son ended up enjoying his first eye examination. If you’re looking for an eye doctor for your child, Dr Bourgoin is great with kids... very patient and kind. I’m Very satisfied with the visit.

ai
Review №28

The staff is very helpful and the doctor is very nice and knowledgeable. My kids loved him. I would recommend him to everyone. If you are looking for a great doctor then this is the place you need to go.

Em
Review №29

I had such a great experience! Everyone was so kind and welcoming, as it was my first time at the office. The doctor talked to me throughout the exam explaining what he was doing and why which made me feel very comfortable. Also, the staff really took the time to help me pick the perfect glasses for me, even ordered the color I wanted.

Mu
Review №30

Dr. Michael was the doctor for my eye exam and he was very friendly and caring. Dr. Michael was very patient and knowledgeable. He thoroughly explained details as well as what I need to do to take care of my dry eyes. The staff are super friendly and very professional. Answered every question I had and helped me select the right frame. Ill definitely recommend them to my friends.

Kr
Review №31

I had a great experience here. The staff was very friendly and helpful and listened to and addressed my needs. From scheduling appointments to meeting with the doctors to picking up my final glasses, the process was easy and smooth. I will definitely use Custom Eyes Optometry for all future vision needs.

Ji
Review №32

I arrived a little after 10:00 am and got my eyes checked at 10:30am. While i was waiting Jhamiela helped me choose the right frames for my face and was very helpful and patient, with so many options to choose from. We must have tried at least 20 different styles. The doctor was very kind and engaging. Great experience with everyone!!

Ro
Review №33

Ive been coming to Custom Eyes for a couple of years and my experience from front desk to Dr. Michael has been warm and welcoming. Recently, I struggled to find the right pair of glasses. I came in multiple times and kept cnanging my mind. The entire staff stepped in to help me find the perfect pair. I appreciate their support and willingness to go above and beyond. This office has a great team and Im grateful to have found them. Thank you!

La
Review №34

From the front desk, to the exam room, everyone was beyond helpful and comforting. I couldn’t have asked for better customer service. They are the most patient, kind staff with the cleanliest environment. Thank you custom eyes staff!

Wi
Review №35

Dr. is a very caring professional who is genuinely interested in his patients. Heengages in a personal conversation prior to getting down to business. He performs very comprehensive eye examinations while explaining his findings. Without any pressure, Dr. interfaces his recommendations with my personal preferences. Practice ambiance is pleasant and inviting. Drs staff projects his friendly patient service care.

An
Review №36

The staff and doctor here were great! I really appreciate the very friendly vibe I got from the moment I came in to when I left. I worked with Brandon to pick out a glasses and sunglasses frame and he was great at finding the perfect styles for me.

Dr
Review №37

A positive experience of my recent visit to this business.Very professional, knowledgeable.Doctor answered all questions.A special characteristics is his explanations of what he is doing during the various steps in the exam, during the prosecution of the exam. I was not rushed. Doctor answered all questions and provided more information than expected and asked for.There are some places in our society where customer service is working. I did not feel that I was just another customer representing a source of income for this practice. In our world of declining quality of service, this doctor and staff are in the throes of reversing this condition. May their actions be contagious and epidemic?I am proud that this office is a member of the Costa Mesa business community. This message will be copied to the Costa Mesa city council.

Er
Review №38

I was able to make an appointment the very next day. Staff was super friendly. The optometrist was knowledgeable about all my questions and I left feeling confident and in control of my vision health.

Ro
Review №39

Always super friendly and helpful staff members!!! Dr. B is really friendly and always offers you options when it comes to eye care and lenses. Will be coming back for years to come definitely a five star optometry!!

Fe
Review №40

Great service

Li
Review №41

From start to finish the staff was professional and personable. I have pretty great vision but due to consistent headaches at work decided I needed to get checked out. Dr. Bourgoin made me feel heard and made sure I didnt feel rushed. As someone who has never seen an optometrist before, they gave me very high expectations in the future should I ever need to see anyone else. THANK YOU!

El
Review №42

I always have a great time visiting Custom Eyes Optomety office. Dr Broughin and his wife are very nice people. Their staff is also great and helpful. I have been going to them for many years and I am very happy. They are the best!

Cr
Review №43

Quite pleasant, neat and clean office, everything under one roof (exam and selection of eye ware). Staff pleasant and helpful and Dr. Yoo was friendly, considerate and showed concern for our eye health. Loved the location with ample parking.

No
Review №44

Dr Bourgoin has a remarkable combination of professionalism with genuine personal interest in his patients. I value him as a friend, as well as my trusted eye care doctor. I have complete confidence in him.I definitely recommend Custom Eyes Optometry to all my friends. Incidentally, they have added a nice touch by having coffee and cookies available to their patients.

Ky
Review №45

Certainly a great place, I just started going there and was very impressed with the quality of the business and how much care I received. Dr. Bourgoin was super nice, and the staff was extremely helpful with helping me decide on a pair of glasses after my appointment. I would highly recommend them!

Mi
Review №46

Perfect customer service!! Everyone should get their glasses here. Very welcoming and perfessional. I highly recommend this spot if you are in the OC area.

Vi
Review №47

I have been going there for many years.They are friendly, know what they are doing, and dont take advantage of you.They are good about having your order ready in a few days.

Be
Review №48

Dr. Bourgoin and Dr. Yoo are amazing at what they do. They are always able to answer all of my questions and provide me with everything I need. The friendly staff and comfortable environment make visiting the office hassle free. The office stays current with the latest technology and treats customer satisfaction and health above all. I would recommend Custom Eyes Optometry to anyone looking for a great doctor.

Se
Review №49

Walked in, they ran my insurance, set me up with an appointment the next day. Great selection of frames, no hassle, friendly staff/optometrists. Id recommend this place to anyone.

An
Review №50

Staff was very helpful and worked with me to get the best deal on glasses to fit my needs and lifestyle.

Ke
Review №51

I recently went to Michael Bourgoin, OD after several years of not seeing an eye doctor. I wasnt a fan of my previous one, but Bourgoin was great. He and the staff were very friendly and helpful. He took the time to chat with me and ask me questions about myself, which was a nice, personal touch. I was recommended to him by a co-worker and now I would not hesitate to recommend him to others!

La
Review №52

Poor experience. After the visit I was so excited to get my glasses with the new prescription. I thought it was odd that when I wore them my vision wasnt much better. I later realized that was because one eye was still blurry. I should have gone back as soon as I realized that, but I just thought my vision was getting worse with all the reading I was having to do and/or they wouldnt do anything that wouldnt be costly to fix it. I waited a year for a new visit at a different optometrist so that my insurance would cover the visit and found out the prescription I had gotten from Custom Eyes was completely wrong for me. One of my eyes is near sighted and the other is farsighted but both lenses were the same so Id been wearing 50% wrong lenses for a year. It may be because the optometrist was talking/distracted throughout the visit. As a student, it wasnt financially possible to have a 2nd visit and another pair of glasses within a year, so that was unfortunate.

Te
Review №53

Ive been going here for years. Everyone is very friendly and they keep to their mission. If I ever move to another city, I might have to make a special trip for my annjual eye exams!

Vi
Review №54

Both Dr Bourgoin and Dr Yoo are the best doctors in town. The staff is so courteous and they have tons of frame options. Its a beautiful office for whole family.

Ju
Review №55

Dr Bourgoin and staff are outstanding & professional. Everyone works hard so that your glasses fit perfectly. I’ve had challenges converting to progressives and Dr Bourgoin has consistently worked with me to make sure my prescription is right for my eyes. I highly recommend Dr Bourgoin & his optometry staff!

Za
Review №56

Dr. Bourgoin and Dr. Yoo are two of the nicest people, let alone, optometrists you will meet. Every visit they always make sure I understand the health of my eyes and make me feel comfortable when I leave. I would recommend them to anyone who needs a new prescription and/or is looking for a new optometrist.

Kr
Review №57

I have sent several of my friends and extended family to their office. Nothing but raves for the quality of care they have gotten. They love Dr Bourgoin and Dr Yoo. Great frame selection. Something in everyones price range.

Na
Review №58

I am very pleased with Custom Eyes Optometry. Dr. Bourgoin has been very kind and very patient with me to determine which are the best contact lenses for me. I get the sense that Dr. Bourgoin truly cares about his patients.

Ma
Review №59

The doctors are amazing! Been with them since 03, the staff is ok... I would recommend the doctors for sure!

St
Review №60

Dr. Bourgoin and his staff are the best--you will have a hard time finding better! Dr. Bourgoin has worked with everyone in our family. He is great with kids and adults alike, and his staff is friendly and responsive.

Ni
Review №61

Dr. Bourgoin was the first Optometrist or Ophthalmologist that was able to help me improve my vision. His patience is amazing and has truly made a difference in my life style.

Po
Review №62

I am out of town and stopped in for a minor fix on my glasses, what great and friendly service, thank you ladies!

Ca
Review №63

Great doctor and a friendly staff! Would highly recommend!

Ca
Review №64

Great service! Been going here since 09

Na
Review №65

Custome Eyes and Dr. Bourgoin and Dr. Yoo are extremely thorough, knowledgable, and professional with every visit.

Re
Review №66

Friendly, professional, care. Very happy with this practice.

Mi
Review №67

What an amazing place to go for eyecare!

Ri
Review №68

Excellent optometrist.

Information
32 Photos
68 Comments
4.8 Rating
  • Address:1835 Newport Blvd Suite E - 270, Costa Mesa, CA 92627, United States
  • Phone:+1 949-646-4949
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Planning
  • Appointments recommended:Yes
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