user
Rent-A-Center
1100 AZ-260, Cottonwood, AZ 86326, United States
Appearance
Rent-A-Center

Comments
Li
Review №1

I love this Rent-A-Center I had such a great experience with them. Everyone there is very friendly and kind Tiffany is amazing. Shes a get it done kind of person, and shes extremely friendly and relatable.We will definitely be back.-Lisa Sanford

Za
Review №2

This place has been a nonstop issue from the beginning. I have purchased multiple items from them, each time they have not had in stock the item I requested and got something else instead. I have had three deliveries not show up on the day they were supposed to. The last time a delivery didnt show up I called in and spoke to the assistant manager who told me that the manager scheduled the delivery for a day they dont do deliveries? I received a washing machine that is incredibly noisy. The delivery driver noticed how noisy it was and said something was wrong but never did anything to fix it. After months of contacting the store we finally had someone agree to come out and fix it. He missed the scheduled appointment and then when we called to ask why he said he forgot and he set another appointment. He also missed that appointment. So we called again and he said that he had been by the house on two different days and no one was home, this is a flat lie, my wife was home the entire day both of those days as she is pregnant and we are sharing one car currently. Weve had a total of five appointment that rent a center has missed. Its insane.

Du
Review №3

Great service and willing to help in any situation! Best store manager for the best team! Wendell is top notch and professional and his team is passionate and dedicated. Gorge is hilarious!

Te
Review №4

If there was an option for no stars, that would be the option I’d choose. I have gone round and round with the employees at this location in regards to broken equipment I continue to get charged for, yet they refuse to service. The employees are unprofessional on the phone and miss several appointments. When I call in regards to these missed appointments I literally get the response of “oh sh*t” over the phone. In addition almost every time I call, I am met with employees having conversations with other people in the background despite me being on the phone. I have had a washer/dryer set that has needed servicing for months. The employees have lied to management stating they have stopped by my home, when indeed they have not. Over all and very unprofessional, unethical, and unpleasant experience. I would NOT recommend. Take your service some where else !!!!

Ca
Review №5

Great staff and fair prices

Ja
Review №6

Tiffany was absolutely 💯amazing, will refer always.

Ka
Review №7

Clean and cool place. Great deals. Great staff. Make sure you speak with Wendall, the GM for the best experience.

Al
Review №8

Waited 3 days for candy to deliver a washer when we had specified we needed it the same day or wait until the next and we’d gladly pick it up. Keep making excuse her tone of voice was always passive aggressive. Rude rude rude. Terrible service save your money and go ANYWHERE ELSE. While I was seating there filling out my paperwork she had every guest on speaker even. I heard every detail about payments and payments not made no privacy what so ever.

Di
Review №9

I had a great experience with this Rent-A-Center. I needed furniture to live in a house in Sedona for about 3 months. I began working with them before I arrived, selecting my furniture online and then contacting them by phone to make sure things were in place. There was some initial confusion, it kind of depends on who you talk to, but if you get the manager it goes better. When I got there some of the pieces I had ordered were not available and the manager went way out of his way to find me things on the floor that would work. They delivered and set everything up, and when it was time for me to leave they helped with an earlier pick up so I could get on the road. Id be very happy to work with them again.

Ro
Review №10

Very good workers very understanding with my payment schedule and they made me feel like a valued customer

Pe
Review №11

Very friendly people willing to work with you

Pa
Review №12

I thought I was buying new furniture for my living room and it was used cigarette.burn in cushionAnd coffee table surface damage end tables damaged scratches. And lamp had a dented in it very disappointed. And they want to charge new prices.

Do
Review №13

Terrible place to do business with. Hidden charges, bad customer service and super low end products (especially electronics). Bed bugs and dirty pre-rented products.

BC
Review №14

OK selection, good people.

Da
Review №15

Willing to work with you

Information
24 Photos
15 Comments
3.6 Rating
  • Address:1100 AZ-260, Cottonwood, AZ 86326, United States
  • Site:https://locations.rentacenter.com/arizona/cottonwood/1100-s-hwy-260/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 928-649-1131
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations