Go outdoors is a useful supplier of sports and outdoor activities equipment. Helpful and polite staff are on-hand to sort out customers queries.
Lovely store and staff always have a great variety of stock and everyone there is willing to help. Never had an issue with purchasing goods or talking to staff whilst there and they offer an incredible price match guarantee provided it’s a U.K. company offering the exact same product. Would thoroughly recommend to anyone who needs anything outdoors related or clothing.
The actual shop itself is quite cool. And the things they sell seem to be reasonable quality, but the way they pretend items cost less than they do is really sneaky and makes me want to go somewhere more transparent.There were some walking boots I wanted to buy. The label said they were £89, down from £135. I got to the till and she asked if I had Go Outdoors card. I said no. She asked if I wanted one. I said no. She said it cost £135. I said it was in the sale and cost £89. She said it only cost £89 if I had a card. It didnt say this anywhere on the item or on any signs. I said okay to the card and she revealed the card cost £5 itself. So the actual price I had to pay was £94. Unnecessary complications and little backhanded tricks to get my money will not make me go back again.
Great outdoor shop! Staff are very friendly and helpful. Is a shame that they are closing.
Fantastic store for everything outdoors. Staff very helpful and knowledgeable about the products they sell. Prices were cheaper than I could get online. Well worth a look.
Waste of time and fuel, website says that they have stock, so we ring to check 3 times but no one answers. We decide to go anyway as we wanted the item quickly. YOU GUESSED IT, THEY DIDNT HAVE ANY. The assistant, trying to be helpful advised us to try other stores, but ring first! When we told her that was what we had done with them, but no one answered, the look on her face said everything.By the way, the item is being delivered tomorrow for the de price by Amazon.
It is a good place with wide range of products. Very reasonable prices. The staff aren’t always as well knowledgeable as they should be though.
Absolutely horrendous! Online order and confirmed. Arrived the next day. No stock. Manager refused to call another store to check stock. Suggested online which clearly does not work! Now an ex customer. Pathetic!
Wanted camping lighter only had 1 in stock which was of poor quality
Great place, had everything I needed. Such a shame its closing!Staff are VERY nice
Nice big store, mostly friendly staff. Love seeing the tents up so you can get a better idea of what they are like and how tall and light or not they are.Just didnt have a few necessities there that we needed...campingaz for the stove we bought, blue and white camping cups, or a pump for the airbed! Lol xxx
Great place for variety of camping equipment, some great deals 👌 friendly and very helpful staff. My children live to experience the insides of the tents so they can see how spacious they are.⛺
I love the space and choice in this shop, plus I can take my dog. They even leave little treats at the door and water for the furry guests. Will be back soon
Been here twice now & have come away with exactly what Ive needed both times! Staff are very helpful & knowledgeable. Store is well equipped & nicely spaced out making it easy to find exactly what youre looking for.
Staff couldnt find my order despite it being right there on shelf and I was pointing it out to them. However, more than happy to charge me £5 to renew the card (not sure what the purpose or benefit of this is at all). Shame as there is a fantastic selection of stock and prices are generally quite good.
Closing down sale 30% off everything, worth a visit.
Fantastic shop, fantastic people. Always my first point of call when looking for new performance gear. Especially prices of osprey products compared to online retailers
Good range of sizes and brands and safe shopping experience. Big sale on at the moment in the Coventry branch.
It was great. The staff were very helpful.
I use go outdoors for quite a few things so always rate it. 30% off definately helps.
Great for all outdoor activities all under one roof.
I ordered a tent and almost 2 weeks later they cancelled my order saying it was out of stock and itll take another week to refund. What a waste of my time!I had already bought a ground sheet to fit that particular tent, so I now have to find it elsewhere.If you havent got something in stock, it should not take you almost two weeks to find out. I do not recommend Go Outdoors, they are not reliable.
Courteous and helpful staff. Good sale items.
The staff are so helful, the fitting rooms were not yet open when when vistied last time
Just been to your 30% off sale and got to say not impressed. The prices I paid are exactly what I would have without your 30% supposed sale. Your are false advertising, there is no sale prices as they are the same as before when we where here. Shame on you for deceiving your customers.
Good but as long as you have a discount card
Friendly and helpful staff, everything you could possibly want for your camping needs under one roof
Staff were helpful but stock was limited due to closing down sale 🤣
Lots of stock, seemingly currently having a closing down sale with at least 30% off everything BUT if you read the small print on some of the small closing down signs around the store it says but only temporarily. Feels a lot like its just a ploy to get people in the store. I found many of the products cheaper elsewhere online and others were saying the same. Not really the closing down sale it makes out. Always check prices.
New walking shoes and socks purchased. Very reasonable price. Store was nearly empty, cannot try on clothes but you can shoes. Prices at the till dont match the shelf price, so had to wait for price checks.
Great selection of stock but it has been saying its shutting down for weeks really confusing I hope it doesnt as we have just started camping
Theres a closing down sale on today (Bank Holiday Monday) and it was packed, but the staff were extremely helpful and theres lots of bargains to be had!
Excellent customer service, really helpful friendly staff thank you.
Big closing down sale. Lots of bargains. Closes at the end of August.
The store itself has loads of choice. The crazy pricing structure and pointless discount card are frustrating but not as much as the staff. We needed loads of camping kit and were in the shop for nearly 2hrs but a good 45mins of it was waiting for staff. 20 mins to cut a 2m piece of gas hose, I had to ask staff 3 times to get someone to come over. Took 5 staff to tell me the price of something. Generally disappointing and seems to suggest a lack of training and product awareness.
About to close for refurbishment. Odd selection of things left. Potentially some bargains in clothes, shoes few of the popular sizes left.
Wife got lucky with I think Katie, with third pair of shoes which is hard with size three. Knew the stock inside out.Its a great dog friendly retailer. Some say they are expensive but the staff seem happy, so they must pay reasonably and if you dont support the slightly more expensive physical retailers. Guess what folks - they disappear, then youll have something to really grumble out then.
Lies the store is advertising 30% as its closing down for refurbishment... When i asked for the price of a tent it was the same as all other stores. No more discount more than any of there other stores. But still 10 pounds more than there on line store. On ebay. Its callled ultimate outdoors. When i asked where the 30% discount was. I was told its already been taken off the top retail price. So its no cheaper than any other store.. Makes no sense its misleading to entice people to store under false pretence of a store closing and a 30% discount to all stock. This discounts swallowed up by the high retail prices shown on the tag. And is as said the same as other go outdoors stores. Ive reported this to trading standards and a case has been raised. The snotty attitude of some older lady was frankly quite insulting. when i pointed out there on line store was still cheaper. She said we will match the price but remove your 10% member discount.. I walked out.. The tent price should of been 30% cheaper than there other stores not the same. There was no reason to drive
A lot of misleading prices, items marked up one price and then much dearer at the till. Happens all too often here, they should really sort it out
38% off not convinced of the prices seemed same as before, bit of a waste of our time, never mind well try later in the year perhaps.
Most amazing kaleidoscope of of products for the outdoors and outdoor hobbies very helpful patient and instructive staff
Massive delivery issues. Ordered a number of items online, 1 item arrived a few days later, other items not even dispatched after over a week & no one can even tell me when they will be, despite full payment being taken.
Place to go for all outdoor stuff. Get a customer card, its worth it.
30%off at moment nice big store open till 8pm
Great staff thay advised me where things were and thay were very helpful
Visit once a week for a look round. Fishing stuff you can find bargains
Very helpful and good quality.
All the boots are upstairs, I cant get up the stairs with a pram. There is one lift. It is out of order. Waste of a trip.
Theyre having a closing down sale, (temporarily, apparently). So, if you need cupboards, tables etc for camping, dont bother. Half the shelves are empty. If you need fishing stuff, clothing or shoes, crack on. Theres loads of that stuff.
Yes it was positive however waiting on a missing part to be sent to us.
Girlfriend ordered a bike, we collected it to build it ourselves, the pedal/pedal arm was faulty, took it to the store the next day, bike technician staff were very defensive and rude telling us it was all our fault and patronising us the whole time rather than trying to help us resolve the problem. They tried to put the full cost of the replacement part on ourselves. This would be a 0* review if not for a conversation with the store manager who helped come to an agreement to partially cover the cost, although not satisfied we did not want to continue fighting. Bike quality on the compass bikes is on the low side
Nice place; banging deals.
Could they have allowed a few more people upstairs? Had to wait 10-15 mins only to find out there was only 4 other people up there.
Thay do not answer the phone
Great value and it was certainly a bargin day for me
Great store and great discounts at the moment.
Staff were helpful.
No browsing allowed today but if you are specifically purchasing an item you are allowed in. Lots of tents on display but you are not allowed to go inside them. Staff very helpful though.
Staff very helpful and friendly
Whole store was quiet. Wife bought walking shoes. Plenty of help and full range of sizes. Btw you can take dogs in the store.
Staff were very informative and helpful
Great service from the student from Chesterfield.
Be careful when buying bikes from here. Unless you’re confident in bike mechanics double check everything before you leave! I spent over £1400 on one of their bikes and the gears were set up totally wrong and half of them were unusable. I’ve been cycling over 10 years and couldn’t figure out the issue. I’m now having to spend even more money taking it to my local independent shop to fix simply because I don’t trust the mechanics here to have another go at botching it. My advice would be to shop local at a recommended bike store and avoid big chains such as go outdoors and Evans cycles. Big stores like this don’t employ proper bike mechanics, just teenagers with a days training how to build a bike out of the box
Not yet closed for refurbishment. Lots of sale items . Go soon.
Love to shop here
So much camping gear to choose from!!! With friendly staff on hand
I can buy good product as cheap price.
Good offers staff very helpful did buy some clothes for christmas presents
Staff were great. I was served by a guy called Taj, who was friendly, efficient, and with an appropriate sense of humour. Top man and a fine ambassador for the store.
Great variety of leisure equipment
First time Ive been in a shop for quite some time, so was pleasantly surprised because it wasnt too busy, & staff were great, & felt safe with the precautions in place
Helpful staff. Good social distancing
A very spacious store. Good variety of stock for outdoor activities.
Love shopping here. Staff are very knowledgeable and take the time to help you out
Ordered a bike, pedal and pedal arm came faulty, refused to take responsibility and said we were at fault as we built the bike, staff in the Coventry store are rude and unhelpful repeatedly patronising us, DO NOT RECOMMEND
Prices online are often ££ significantly cheaper than if you buy in store. EG Berghaus Gortex coat with discount card reduced to £220.00 However online at their sister store it was only £120 a saving of £100. But it is helpful to see the goods you like here and try on for size or compare it with alternatives. NB they do offer a price match inc an extra 10% allegedly, but they declined the 10% to me whilst matching the online price. Open even in 2nd lockdown as they sell bikes. Pay them a visit. The shop is almost empty of customers. And Im sure they would love to see someone. Ps Try to live here in their wonderful tents and see how many weeks before they discover you.
Great to drop in an grab what I needed. Loads of space for distancing, plenty of stock, sales racks full.
Strange they are allowed to open, apparently because they sell calor gas and bikes.But so lovely to shop there because its so quiet and a joy to walk around.
Great choice and a lot at very good value.
Plenty of hand sanitizer etc got some great bargains to stay toastie for the winter 😊
Good value and friendly service
Great prices, staff are helpful, but stock is low, sizes are few and staff are unsure of when new deliveries will arrive.
Wouldnt use this store again (Coventry) Although they have a large selection of items they dont have some stuff in store even though online it is available to collect that day (dont know where it would have appeared from) A wasted 50 mile round trip. Picked an alternative item which really isnt what I wanted or needed in the hope it would work. The carry bag it comes in was very damaged and ripped and highly unlikely the carpet will ever go back in it again. No one seemed bothered about the condition of the bag or willing to find anything alternative. Wont use again.
The shop was reasonably stocked, plenty of offers. Happy I got the goods I wanted.
Placed 3 different orders online for goods showing as in stock, hours after each order placed, get an e-mail to say that they have been cancelled as none of the items are in stock. Tried to ring to speak to someone and the phone just rings and rings with nobody answering - useless!
Very helpful staff and Great prices
Coventry store looking good, tidy, well planned out and lots of stocl
Great place
Great during covid times
Outdoor shop. Got the waterproof jacket I wanted but stocks are looking a bit thin...
Well stocked - well staffed with friendly helpful people. A pleasure to visit
The staff is always helpfull and friendly. Knowledgeable when i need information and anwsers. Definitely would recommend.
Went to the Coventry store on Saturday to purchase camping chairs. Got to the chair section to find that they had almost zero stock. Spoke with a member of staff who informed me that there has been a rush on people going camping due to Corona so they have no stock. Drove 5 miles up the road to Jacksons of Arley who had loads of stock. So Go Outdoors using Covid as an excuse for your poor stock control isnt really on!
Placed order, arrived at store 45mins after order been confirmed. Told order was not ready. Waited around in shot for 30 mins to find out the store was out of stock. Not a very good experience.
Good visit helpful staff got the new boots I needed.
Huge shop with lots of tents on display
Great convenient place to get all stuff outdoor related, the staff at the Coventry outlet are very knowledgable and incredibly helpful.