The sales man was nice. The manager was very disrespectful. I left and bought a Tahoe down the road a year newer a ton less wear and miles for 5000.00 less. When you walk in with cash you expect help and respect. Do not look for it here. Again the sales person super nice. But if you cant get a great cash price why bother?
First time going in for service. They have excellent customer service. Ms Ashley had my car back to me today after sitting for 2 weeks at their competitor without a phone call. Thanks for the pleasant memory. When needed I will be back.
Fixed my vehicle perfectly and fast. They did everything with my insurance claim. Very friendly, and professional.
Dealership was clean friendly service people. They kept me informed on time n repairs made
Dropped truck off at the body shop because someone backed into it. They told me it would be 3-4 weeks and I would have it back. Called at the beginning of the 4th week asking if it would still be ready that Friday. They told me they broke the glass in the back windshield and would have to replace that so it would be another week. The end of the 5th week, I called that Friday at lunch. They said it wouldnt be clean yet but I could come get it between 4 and 4:30. They called me at 3:30 saying the back door now wouldnt open and they would need more time. Called the next Tuesday, and they said they were ordering the parts for the truck. Now theyve had my truck for almost 7 weeks and theres no estimate on when Ill have it back. NEVER USE THIS BODY SHOP. They are absolutely terrible!!!!
Very great customer service. The young lady there was especially excellent.
Very professional and quick
Getting an oil change at Ginn is a very pleasant experience, great customer care, fast and attentive service professionals! Also affordable and convenient drive through oil change center!!!!
They are great
Customer services are great 👍 and theyre are friendly.
Excellent customer service with a clean facility.
Service was great, kept me updated on progress of the repair. Fran is wonderful, she took care of everything. Would not hesitate to use Ginn Chevrolet Collision Center again. Keep up the great service.
Waste of time and money, will never go back.
Ive had to visit the collision center a couple of times over the last few years, but everyone at Ginn Chevy is very professional and friendly.Did not take long at all to get my car fixed - and I have never experienced any issues after my repairs. Would highly recommend to anyone looking for great car repair service in the area!
Expensive but nice people
Courteous and fast.
I have to say they had my truck in the shop the next day and started getting everything rolling for me to get my truck back as soon as possible witch only took about 2 weeks from start to finish and everybody there was very friendly and they did a awesome job on the repair I would highly recommend them to anybody looking for a good body shop to have their have their vehicle repair at
Fast,friendly service
Awesome job and service. Very friendly staff.
Service was friendly, informative and fast!
Great repair shop! Since it was under warranty didnt cost anything so not sure about pricing but great repair job!
Everything was great!
Fabulous work and amazing customer service
Staff was friendly and helpful
Lack of customer service.
Great customer service!
Very Helpful Personnel
Not alwayd honest
Great help
Long wait times