Do not use this place. I had minor scratches and scuffs, and it took them 10 days to do the work. They never called me with an estimate and I had to call them over two days later and was told it was pending approval. The lady apologized and said they should have called. I approved it and then the work is not that good either, there are still scuffs on some of the plastic. I ask for a discount because of the inconvenience and Dallas laughs at me. I will tell the local advisory Uber and Lyfts board not to use this place plus Cincinnatis local LGBT pride newsletter to do the same. Just poor service all around!

This place was very helpful and professional. Gabby was awesome to work with and the tech did a wonderful job fixing a hit and run on my car. Thank you!

The whole staff here is incredible! Their work is top notch as well. They guided us through all the insurance info and worked directly with them to ensure everything was completed properly and timely

They painted my black Mercedes S550They told me it would be shiny and glossy when I picked up my vehicle it had swirled buff marks on the hood and doors and there are dirt specks under my clear coat I have been calling for a month and a half being patient and trying to get this resolve they said that a manager will be calling me well that was a month-and-a-half ago and no one has yet to reach out to get this problem solved

My door and quarter panel was crumpled badly when I was smashed by a truck. I thought for certain that the door would never be the same. After Rivercenter Collision worked their magic, I cant even tell that my car was ever in accident.They were reasonably priced and worked everything out with my insurance without my involvement. I wanted to work exclusive through email so I wouldnt be interrupted during my work day and they honored my request. I would absolutely go back for repairs.

Highly recommended! Rich and his team are friendly, knowledgeable, professionals that do excellent work!! I have been here multiple times and will not take my Lexus anywhere else!!!

Never thought getting my car repaired could be this easy after an accident. They worked well with my insurance company making sure everything that needed to be repaired was fixed. They communicated with me letting me know what was happening. And when I picked up my car they went above and beyond with cleaning the interior.

I cant say enough good things about Rivercenter Collision! After my rear bumper cover fell off, the Lexus dealership next-door referred me to Rivercenter Collision. The whole process was way above anything I expected, from the quick initial estimate, to working with my insurance, to communicating clearly with me, to returning my car in mint condition. The manager, Rich, and Lindsay, were very professional, attentive, and friendly with me. Rich went to bat for me to include as many repairs as possible and allowable under the same deductible from my auto insurance claim. They even fixed for free something that broke inside my car, which probably wasnt their fault. I highly recommend them for quality work you can trust! Thank you.

Professional, great communication. They stayed in constant contact with us. We have had them repair our Lexux & Infinity, both turned out perfect.

Highly recommend. Rivercenter Collision are craftsmen. Restored my damaged Lexus to look new.

Servuce was slow, coffee weak, food OK.

Great place to get your car fixed after its been wrecked.

They will lie to you

Competent workers who know what they are doing