I really like everyone who works at this GameStop. I have used this location for years and there always employees willing to help and will take a little time to tell you about cool stuff coming out or special deals on games.
Went in today to finish up Christmas gifts (yeah, we extended the holiday). Employee, whose name I did not get, was great!!! Had multiple games I was looking for, and he was so helpful. He also gave some suggestions for a another gift and willingly went to get the plushies to the counter for me to see since I was hobbling with a cane.
I stopped in to pick up replacement stylus for my 3DS, and the young fellow on duty was very nice and helpful.
I haven’t come here too often, but this place always seems to have the rarer goods. They hire cool people too!
Very pleasant experience. Great staff and very helpful. Would recommend this location to others.
No used ps4 controllers and the new ones are less expensive at walmart
I was getting a game for my nephew it said in stock on line but it wasnt at the first 2 stores I went to I finally got the game 2 counties away
Its a relly good plac
Hilarious workers and very helpful. Always awnser my gaming needs with no complaints. I can literally stay in there for hours
I Wish Mr. David Was There Because He Said I Could Bring In My Nintendo Wii Games And Trade My Games For Different Games. The Guy Who Was There Was Rude And Didnt Let Me Trade my Games For Different Games. He Had A Bad Attitude. I Will Never Buy Games From Here Again !! I Think This Was On October 26, 2020
I stopped going to this location a little over a year and a half ago because the service and store had become dismal. However, I really needed to get something from there, so I stopped by to begrudgingly pick it up. Man, I was surprised at how awesome the workers and store are now. They were extremely helpful, seemed to really enjoy their job, and ensured to answer my questions about a couple of not to well-known games. The store was organized better and it was much cleaner. I will be sure to return.
Really helpful and knowledgeable sales people.
Gamestop has gone down hill, people here are still nice but juat dont purchase at gs any more
Great deals always get my money value when I go there
The salespeople were very helpful and friendly. They were very busy with Black Friday, but they made me feel I was important, and they would do whatever I needed to help me out. Nick was very helpful. I will go there again and recommend it to anyone in the area.
Did not have anything I needed
Nice people. Took the time to look up my outdated trades and answer other questions. Very helpful and personable. My new go-to Gamestop location.
Very organized, friendly staff.. Never much of a wait. I will be returning.
Great customer service! Everyone was helpful and got customers through the line quickly. Thanks!
Always friendly and always willing to go that extra mile to help you
My experience was good as far as customer service. But the gamestops usual happens they where out of the new version of what I bought and only had a used one granted the refurbished one was almost brang new but was the same price as a new one
Would give a 5 but these are about the pushiest sales reps i have ever seen. I was asked at least 8 times if I was sure i didnt want the pro membership. If they would just take no for an answer the third time you said it i think they would get more business.Otherwise these folks know their stuff and are very helpful. Saved me a lot of money by letting me trade in an old console and some games i never played anymore.
Staff cant handle a crowd and can be less than helpful when there is few people at the counter. Kinda have to fend for yourself. Prices are good and lots to choose from.
Took my grandson over there
Get this.. My son had a last minute Birthday wish....Lego Marvel Superhero 2.. somehow I turn into supermom, granting his wish. I called ahead the sales associate were friendly and knowledgeable . Supplying me with theirlast copy!. New! And cheaper thananywhere else on such short notice. .To my surprise my Birthday Boy had his wish... Game On Gamers.. This place rocks...
Went to sell a gaming system at the Covington store to be told, we havent done enough business to pay for anything but, Conyers has the cash...... just talked to them. 10 more miles in a storm out of my way to be told by Conyers store, theyve not called here. Were sending all of ours to them because we havent sold enough either. 20 bucks in wasted gas and my time wasted over dishonesty. If you cant follow thru, dont advertise it. Will not be a loyal customer anymore.
Great service. I like james. He is helpful and friendly.
Great merchandise . had an issue but manager took good care of me .
We buy a lot of games here. Associates are always knowledgeable and courteous. Always a good selection with current games in stock.
The store is a larger store however the staff at this location is rude and very unprofessional. When there are a few people in the building the staff acts as if your an inconvenience to them to help you. Sorry my question is more important then your personal conversation. And when it is busy you can tell they cant handle a crowd. The staff needs more training on customer service I have not met the manager of this location however there staff reflects them so Im sure he will be the same or worse. This is a fend for yourself store. If you know exactly what you want to here. If you need help find another location
Good customer service.
Every controller we bought from the store did not work. The male csrs were extremely rude and couldnt be bothered with their job.
Poor service, guy behind the counter needs people skills training.
Love this GameStop I know the employees and they know I come there a little too much..but its great they let me know about the new games coming out and which ones Ill need to preorder
The employees are very knowledgeable and extremely helpful!!
Been shopping here for years, never encountered a problem
Great personal. Almost like a friend
Very nice guy working today
Good, friendly folks. Exactly what you would expect for a GameStop.
Love this place! The prices are great! My boys love it!!!!
The manager here is the RUDEST person I have EVER met! He is like this every single time I come into the store! I have never been anything but nice to him! It is solely because of him I am starting to HATE GameStop! Get rid of him, youll get A LOT more business!!!!!
My son loves this place...
Bought a broken controller wow, check your products!
Best price for used games
Nice, pleasant staff.
Sweet people great deals
Great ... just great employees, great attitudes.
A nice organized store with knowledgeable staff
Store employees friendly and very helpful
Good service and great people!
Manager Stephanie is awesome, associates are very helpful!!
Large selection, great customer service.
The salespeople are very nice and helpful!
Friendliest people ive ever met
Realist nibbas out here no cap
Nice employees, quick service.
Its great they are super patient
Employees very helpful!
Rude
Good game selection
Toys Games Nostalgia...chickycheck!
Good sweet employees
Went in last week the lady told me my item comes out today. Went today the guy says tomorrow. Not very pleased. I think Im gonna start going to another location.
Great for gamers.
Great service and selection
Very helpful and knowledgeable
Nice items
Fast, helpful service.
Great Place
Good prices
Store was set open at 9 am, but I waited for an hour and 10 minutes or until 10:10 am before leaving.
Too many terms and conditions and LIMITS on returns and trades.
My boys favorite place
The only place to go for your video game needs
Love all the games
They know there stuff
Great selection
Half the people that work here hate their lives and would rather play on their phones rather than help customers
Not very friendly today
Good service
Great customer service
No complaints
Moo
Very friendly
For your kindness and prices