What a pleasant experience at Eye Site today. I didn’t have to wait at all, and the initial eye exams were great. Dr. Howard saw me and explained everything about the photos of my eyes. He was friendly, and I didn’t seem to be rushed. The eyeglasses lady, Mary, was so helpful with my selection. I left feeling happy!
This optometrist is by far the best in the area. I have absolutely no complaints as far as the knowledge and competence of the staff, and the majority of them are gracious, personable, friendly, and pleasant people.However, the major complaint I have against this office is their insistence upon mask wearing. Circumstances being what they may be, when a person such as myself with a legitimate, doctor sanctioned, MEDICAL reason not to wear a facial covering, they should NEVER be asked to reschedule an appointment that has been anticipated and planned for for months, especially when theyve already shown up for their scheduled appointment, nor should they be asked to conduct business involving personal medical information OUTSIDE ON THE SIDEWALK. I find the very suggestion to be positively asinine. I would highly suggest a higher level of empathy and understanding from certain staff members, and certainly a different method of handling your mask free (for whatever reason) customers.
Dr. Howard is the best optometrist that I have ever dealt with. He is very precise and explanatory. His staff is extremely helpful and polite. I recommend to anyone who is looking for a new Optometrist. They will always have me as a customer.
Everyone was so friendly and helpful. Dr Howard was very thorough with the exam and made recommendations for helping with my dry eyes. The staff went above and beyond to get what was needed done in picking out glasses and getting things ordered and checking out. Pleasant experience! Wanted to stay and get to know these people!
Called to book an appointment. They told me they are booking appointments in December (its October). I explained that my glasses were broken yesterday so I currently cant see. No effort whatsoever to accommodate my needs. Zero compassion on the part of the receptionist. Very disappointed.
I have been a client since 2001. Perfect service as always. Dr. Chris gave me thorough answers to my questions - as I’m getting older. 😂 I didn’t get to shop for my frames because of time constraints. I can’t wait to get back from my trip so I can have more fun shopping and chatting with these lovely ladies! ❤️🥳 Thank you for another great yearly check up!
This staff is always so pleasant! Got my Exam, contacts and glasses! All very seamlessly! Dr. Chris is always thorough and takes time to explain things! Always a pleasure to be treated here. I definitely recommend it!!
Dr. Howard is patient and thorough.He endevors to educate for overall health rather than simply treat symptoms.
Dr. Howard is very kind and takes his time observing my eyes to give the best care. He really shows he cares about each patient. The office staff is also very friendly.
I have been going here for years, they are very knowledgeable and care about their clients.
From Sir Howard to the entire staff, complete professionalism. Exceptional customer service when choosing eyewear. All options explained well and beyond satisfaction.
Very patient & understanding staff. Listened to my concerns and needs. Dr. Howard is very knowledgeable and informative. I appreciate that I was not rushed or treated like I was ‘just another patient’.
Everyone was very nice and answered every question I had. The Dr. explained everything he was doing and made sure I had no questions unanswered.The prices we excellent as well. I would recommend this place anytime.
My wife was having eye issues and needed to be seen. I called and they said they didn’t take our health insurance. I had a appointment that day. When looking at glasses I mentioned the problem my wife was having. They said she needed to be seen. Nancy was able to get her in and the staff was so fantastic to us. I would recommend them highly to anyone needing glasses, eye exam, Dr. Christopher is very through in his exams. They are wonderful.
Best vision center in Okaloosa County. Dr. Howard very knowledgeable extremely detail oriented. Can not say enough about the staff every one there super helpful very nice. Great people. Thanks for everything yall do.
My family and I have been using their services for almost 10 years, and we have been more than pleased with them. We always feel welcomed and feel like they are attentive to our needs. They always remember my family and I, and they anticipate frames that they are excited for us to try.
Everyone from stem to stern was VERY nice and knew what to do. We moved along quickly with the process, yet we didnt feel rushed at all. Dr. Chris along with all the employees are refreshingly both kind and knowledgeable. I love being there! Feels like family!
I have never had such an extensive eye exam. I was a new patient and my appointment was 2 hours long but at the end I understood why. He found several things wrong with my eyes and by the time he was explaining everything I understood why I was having vision problems. The most important thing he found was I am at the beginning stages of Macular Degeration because of age. Im 70. He suggested a vitamin that could help slow the progress..They also told me of an insurance plan that could save me money and has better benefits.Im going to get my husband an appointment with them and eliminate the drive to FWB
Excellent appointment. From reception to exit treated thoughtfully by very pleasant staff. Ready to see well again.
Very professional and courteous staff, very fast in and out, great eye specialist, very nice
I’ve been going to the eye site if Crestview for years and they are a great group of people. Always professional and friendly. They are always welcoming military families. I have traveled and moved to different places but I have kept coming back here when I visit family to keep my eye care with them. I have always trusted them with my eye care and glasses.
Fast paced, efficient and all of the employees were awesome. Best experience Ive had!
Dr. Chris is excellent and takes time to explain what is going on with your eyesight.
I was hesitant about going to a new optometrist but I couldn’t have picked a better one. Dr.Chris really did a wonderful job on my eye exam. He told me things I had never been informed of before. The staff was very friendly and was continually cleaning. Such a pleasant environment.
Everyone was so nice! They did a thorough job of explaining everything that I didn’t understand. Even helped me pick out my new frames!
I am new to the area so I needed to get set up as a new patient as well as have my eye prescription updated. Dr. Howard was very patient with me and did his very best to make sure I was comfortable with my options and corrected vision. All of the staff members were very friendly and helpful (I was even offered hot chocolate or coffee, twice!). I am very pleased to have found such a great new eye doctor and clean, reputable facility to trust my vision with. They are absolutely COVID compliant and conscious of the current social climate. I felt comfortable and at ease my entire visit.
Eye site of Crestview is the place to go! They took special care to make sure I was taken care of. Dr. Chris is awesome, pays attention to detail and the whole staff is friendly and accommodating! 10/10 would recommend.
Awesome friendly staff. Very thorough. Love being a patient of theirs.
Great service, everything explained well.
Best eye exam Ive had in my life! The doctor was very thorough and impressed me a lot. The staff is wonderful and Mary found me quite a selection of glasses to choose from.I highly recommend this office!
Dr Chris is always very thorough and does a great job of answering questions or concerns. Mary is fabulous making sure I get a pair of glasses that fit well and look great on me! Shes very friendly and caring.Their covid measures are great! They label surfaces as clean and are very conscientious to clean after every person. I highly recommend this office.
Everyone there seems to be professional and friendly. I was able to pick out a new pair of glasses that I think will suite me very well. I have been a patient here since my teenage years. I will continue to be a patient here until I move away. Lord willing...
Today was my new patient visit and I was met my an exceptional staff beginning with the members at the pre-exam area continuing into the exam, results review and eyeware selection. I have never received such service and am confident I will look no further for continued eye care. I highly recommend their service as most thorough and such a pleasant experience, so uncommon today. Thank you Eye Site of Crestview personnel in total for your unique patience and outstanding personalities towards serving needs.
Eye Site of Crestview is amazing. I have been a patient here for 17 years. The staff are super friendly and extremely helpful. During my visit, I never feel rushed by any of the staff and all of my questions are explained to where I understand. The office is very clean and as far as glasses selection, there are many to choose from. I would highly recommend this office!!
Very friendly. Thorough. Thank you
The staff was all very welcoming and friendly. I was in a bit of a rush and they were able to accommodate me. Would recommend to anybody.
I always receive excellent service and care at Eye Site of Crestview. Dr. Howard is very thorough on each visit. He doesn’t rush the exam and he goes over all the details and any concerns. All the employees are very nice! Naomi is so polite! I really like Mary because she helps with picking out the best pair of glasses. She goes over all the little details and answers all my questions and concerns. This is my 5th year going here and I’m hoping it there will be many more!
Our family of five have been patients of Dr. Chris for 4 years. Always friendly office staff and very helpful with picking out frames, contacts or sunglasses. Highly recommended!!
To all that were there was good to me and my wife, and I will be back.
The women of this office are so kind & sweet. I’m sure the average person would grow impatient while someone tries on an endless amount of frames to find the one they like. They are so patient & nice! The Doctor gives thorough exams and breaks everything down that he’s doing. Great experience here!
This was my first visit, and Everyone was very friendly & helpful. Dr. Chris Howard gave me the most thorough eye exam Ive ever had! He did not rush, took his time & I definitely appreciated that! I was referred to him by a Friend, & this is the only place Ill go for my eyes, from now on! 5☆☆☆☆☆
I absolutely love Dr. Howards office. He is very knowledgeable about his profession and is genuinely interested in providing you the best care. His staff is very kind and caring. His office is always accommodating and very clean. I have used his office for many years now and have no interest in changing.
I have been seeing Dr Chris since I was a baby. He is great and always takes time to talk to me and help me understand what is going on.Mary is great at helping me pick the best glasses and the entire front desk is always helpful.Even right now with COVID, I can go and get my glasses fixed or adjusted and I can feel safe going on for my appointment!
The Doctor knows his eye science very well and is serious about helping you keep your vision functioning at its best. The staff are very friendly and caring and look out for you to get the best deal for your money.
They are incredible people and incredible services you will appreciate there service
Dr. Howard and his Angels are the best! I always get great customer service when I go there. They treat you like family and always help me pick out lovely Eye Jewels!! I love Eye Site of Crestview❣️
Ive been seeing Dr. Howard for a while now and everytime I go I have professional service and they really spend time with you and make sure to cover any questions. My last tech, Tiffany, was extremely nice and did a great exam before I went to see the doctor. Everyone makes you feel very welcome. I have had Lasik before so this is cheap insurance to me to go check my eyes once a year or so. Will be seeing you next year.
Very freindly Staff. Will reccomend.
Very freindly, helpful staff. I
Dr. Howard and the employees are very professional thorough and friendly.
Always a pleasure. Great staff. Very friendly and thorough.
The staff were really friendly. I was very well taken care of
They use up to date technology for eyes exam. Knowledgeable staffs. I was helped by Tiffany and Mary who are friendly and make me feel comfortable.
The office staff was wonderful. The Doctor was thorough and explained everything. I really enjoyed the young lady helping me pick out glasses. Great experience and I would definitely recommend this place.
I enjoyed everything about my first appointment. Dr. Christopher was very thorough and took his time, the staff was amazing in helping me pick out the right frames and going over options with me. It was an all around fantastic experience. I definitely recommend them.
Dr. Chris always does a detailed and thorough eye exam to make sure my eyes are healthy and that I have the right prescriptions for my contacts and glasses. He along with his staff are always so friendly and welcoming. Highly recommend!
Fast, friendly and offered competitive pricing. We love Eye Sites of Crestview!
Had thorough eye exam by friendly and helpful staff. Would recommend to anyone seeking eye care.
Wonderful visit today for my 13 year old!
Friendly helpful staff. I had a fall and broke the frames on my regular glasses. They fixed the frames for me at no extra charge. The eye exam seemed very thorough and the doctor explained what he was seeing as he went. I bought 2 pairs of new glasses. I wanted inexpensive frames to help keep the cost down. There was no pressure to get more expensive frames. Very positive experience.
This is the one of the best eye care provider I have been to in years. I wish I found them sooner. Since the time I walked in to the time I left I was provided beyond excellent staff and service. They made me feel right at home and I was no longer nervous to get my eyes exam. They provided me with a new prescription for glasses and fitted me for new lenses. I probably tried on 20 different frames but the staff was patient with me and help me every step of the way.
Weve been seeing Dr. Chris Howard for years. My insurance changed and I went to a different doctor. That doctor was not anywhere near as thorough as Dr. Chris. I re-enrolled in VSP in order to return to his office. Dr. Chris is extremely thorough and has a great office staff who know how to fit you with what you need. They carry frames and contacts, so you dont need to go to another office for lenses. Best place in Crestview for eye exam and glasses or contacts.
Cassandra, Jessica and Naomi were so sweet and helpful. They spent over an hour with me talking about different frames and helping me decide. Dr. Chris is very personable and thorough. He gave me the most accurate prescription of any optometrist I have seen. So happy I found a great eye doctor in Crestview!
Great people. Dr Chris is really good with patients. And the staff they keep you entertained while assisting you with your fitting and picking out the right glasses for you. Love to go and get my glasses
Love this place! Everyone is kind and friendly and treats you with respect. My wife and I have been seeing them (sorry lol) for about 4 or 5 years now and zero complaints!
Dr. Chris is very thorough and patient even with an 8 year old wiggle worm. And all the ladies are very sweet. ❤
Love this place...fast....efficient...and fair cost
Ive been going here for 5+ years and have had nothing but outstanding care and service from Dr. Howard and the Staff. Since then my wife and son have starting going there and they now understand why I have raved about Eye Site of Crestview so much. Its incredible how much the optician staff knows about lenses, frames, fit, build, reliability, etc. and they will patiently work with you until you get the right glasses for you. Super Fan!
I highly recommend this place! The ladies are so very helpful with any questions or even helping with choosing the right frames for your face. Dr Howard is amazingly thorough and is always willing to take time and answer any questions....that is if there is room for any since he explains everything .
Wonderful staff, very knowledgeable and professional. Helped me choose the right frames and options to match my daily reading and laptop use. Didnt know that using a laptop versus a desktop would make a difference in choosing progressive lenses, but they gave me great information to make a solid choice. Thanks!
Amazing service! Love the employees!Very helpful with any questions we had.
Very friendly staff. Great doctor. And reasonable prices!
Amazing staff, everyone makes you feel so welcomed & cared for ! ! We have been coming here for years- love it
Dr. Howard. is a great doctor. I can trust him. His employees are very nice. Thank you.
Dr. Howard and his team are very professional and super nice! I would not think about going to another Optometrist.
Dr. Chris Howard is following closely a specific right eye issue. I deeply appreciate his concern for my well being especially the prescriptions I take that may affect my eyesight and other internal organs.
All I can say is if your looking for an Eye DR. for yourself and or family, I highly recommend Dr. Howard. Both him and all of his staff make you feel welcome as if your family. I for one appreciate service like that ...Thanks Eye Site familyPiney
Great and friendly environment. Staff is very genuine and prompt to answer questions and see that your needs are met. I definitely recommend this place for your eye needs!
Professional and friendly staff. Doctor is very thorough in your exam and explanation. Definitely recommend.
Super helpful. Always professional. 100% reccomend.
Very pleasant staff. The Dr is very knowledgeable and explains the exam process.The process of exam to getting frames was easy and painless. Also, the sweet young lady Cassandra took time out to make sure I picked out frames that fit my face and loved the design. ❤️
Very efficient. Appointment times kept on schedule. A big plus
The office was so friendly and very helpful with everything. I haven’t had an eye exam in a while. Doc was great in making sure I understood what was going on.
Chris and his staff are the best. They make you feel like family and provide great detail on your exam.
Great experience, all staff was very friendly and knowledgeable!
On time appointment. All associates were courteous and helpful. No reason to go anywhere else for eye care.
Helpful and knowledgeable staff has never disappointed! My son is a difficult patient and they make him feel at home every time! Thank you all for what you do your your community!
I had THE BEST experience coming here today! I was trying to find a place in town to get my new glasses prescription done. Cassandra helped me out and was amazing! Such a great experience..I will definitely be coming here for my next eye exam! :)
The best and most caring Dr. and staff. They always go above and beyond for their customers. Tara was exceptional today! Thank you bunches for all of your help!
All around a great place with very reasonable prices! Everyone working here is so pleasant, informative and always willing to help. Definitely recommend!
These people are very kind and sincerely enjoyed helping me, it was a great experience and I will always go back there from now on.
Dr Chris gives the mot thorough eye exam I have ever had and I have worn glasses over 50 years. All the staff are friendly and helpful.
Most thorough exam anywhere, based on 50 years of exams. Excellent work by all.
They have a very friendly and professional staff. Dr. Chris Howard is very knowledgeable and explains the exam proces throughly. Highly recommend!
As is the norm, Dr Howard went over and above to make sure that my 86 year old father was taken care of.
First time visiting an eye doctor. Great experience. Nice staff.
This eye shop excels in customer service! In comparison to another shop right here in Crestview, they could learn a lot from Eye Site of Crestview!! On our first visit it took an unusually long time for my son to go from the eye tech to optometrist. Close to 30 minutes actually. Because of that, no matter what our insurance covered, any frame my son picked was free on our end! Im very thankful for their customer service and kindness! I will be returning for my annual next year.
Great experience. Awesome staff!
Had such a great appointment. The dr and his assistant were wonderful and Mary was amazing to work with. Thank you for going through all the glasses with me! Everyone there made me feel like I was a part of a family instead of a practice.
The staff went above + beyond to help me! I came in with my 3 month old and they helped my appointment go smoothly + help me try on and pick out a pair of glasses + costs sunglasses that I love!!