Well I always love this Tom thumb its very convenient to go to but today I decided I was going to get myself an energy drink and also a couple items from the deli. I purchased some corn nuggets because they looked amazing and a fellow named Stefano helped me out as Im looking at items I noticed that there was some broccoli casserole so I asked Stefano if I could please have some broccoli casserole Stefano stared at me for about a minute before he started to fill the container and he sarcastically saidanything else!! I had rubbed Stefano the wrong way. All I did was ask for one item and then decided I wanted an additional item and stuff and no acted like it was the end of the world. Stefano was in a bad mood. This occurred on 11/3/21 . As I politely said thank you and left he continued to stare at me angrily. I never realized ordering two items would have ruined somebodys day. I hope things get better for you Stefano. I really hope management considers paying attention to what employees are saying to customers and how employees are treating customers at the deli.
Its a very good gas station. Went in to use the bathroom and not only was it clean enough BUT, the lady behind the counter was great. It helps its big and spacious, easy to move around inside and out! Gas was a reasonable price to. If you see it on the way to whatever and need gas, stop by!
155 am. No coffe available for people traveling on the interstate gas was outrageously expensive. Never stop there again. Man in store rude wouldnt even make coffee for us.
Out of most of the Tom Thumbs in the City of Crestview, I believe this location is the best one in town. Due to its proximity to I-10, it’s definitely the most busiest locations, but they always manage to serve people here fairly quickly where the lines remain small. It must be due to them always having two to three cashiers working during the day.I give them credit for having clean bathrooms, plenty of hot food available, hot coffee is always freshly brewed, snacks are always on the shelves, and plenty of beer to choose from.This place is open 24/7, and the staff here is always friendly and great to all customers. Gas prices here are fair, and competitive with nearby gas stations, but they are often lower in my opinion.Tom Thumbs has one hidden secret no one really knows about, and that’s their breakfast sandwiches. Breakfast here is served from 5am-12pm, and they are really a hidden gem. The biscuits are freshly baked every day, bacon, chicken fried steak, sausage link, sausage patty and biscuits & gravy are extremely delicious (but not really healthy). If you in the mood for some comfort food, or want to prevent a really bad hang over, try their breakfast, you won’t regret it.
I love the staff here all very friendly and professional. This is a very busy store and yet they always seem to have the time to say hi as u walk in or smile. They all deserve a RAISE
If your against wearing mask, this is the only tom thumb, that Ive seen. where employees dont wear masks, and patrons dont have to. One of the busiest stores due to location so very surprised there is no covid preventative actions taken place.
Its on the right side of the road on my way home and their gas is a little cheaper.
It had room for RV’s to fill up. The inside was clean and prices were fine. The bathrooms didn’t have soap or toilet paper though.
Chris was on top of his game tonight! Its christmas and we are on a long drive back home and were beyond impressed with the cleanliness and order of this establishment. He was extremely friendly and an excellent representative of the company! Hope he gets the recognition and and appreciation that he deserves from his enployers!
Clean, easy access but be careful. People speed through the parking lot and dont seem to pay attention to pedestrians. Weve almost been run over on every visit- twice this last trip.
Its a gas station, what can I say? Prices good. Normal variety of choices inside for snacks and drnks. Friendly professional help.
They stopped taking debit or credit at the pumps. They say for good. Trying to push a thumb credit card or you have to walk inside. LAST TIME I will shop at Tom Thumb
All Tom Thumb stores are excellent with one major issue present at every location - they require a photo ID for all credit card purchases. This means that for a regular purchase, like for a drink, Im handing them THREE cards: credit card, photo ID, and Tom Thumb rewards card. I find it mildly amusing that one of the simplest transactions - a convenience store - takes this much work. Theres a reason no other store ever requires this, guys... its a major hassle.
Nice station with a lot of pumps. Easy exit to get back on Interstate 10.
Never a problem at a Tom Thumb always clean friendly service, good gas at a good price but not top tier quality like Shell fuel. Im used to Tom Thumbs being called Turkey Hill because its the same company.
I understand that this is a gas station but I left my wallet and explained that I was trying to find a way to get it. And let them now the day of that it was mine. But they turned it into the police in which now my uncle cant get it because I have to pick it up from the police which I can not do. I understand that is policy but I proved that was my wallet. Two managers completely blew me off. This was absolutely the worst customer service experience ever. I hope this happens them.
Nice selection of just about anything you could want from a convince store/gas station. Theres also a deli with some good chicken among the other foods!
Fix the pumps.
Clean bathrooms! Friendly, polite customer service folks. Well stocked snacks and did I say CLEAN bathrooms? Yes!
I live up John King Rd about 1/2 mile from this Tom Thumb. It is convenient to stop for gas. I use my debit card and at least 4 of 10 times you can not get a receipt. Then into the store and get in line for a receipt that if managed properly and maintenance at the pumps was performed then debit/credit sales could be completed at the pumps. Management 6 months ago said new receipt printer gizmos were on the way. What a line of Bull Sh**. This is the only T. Thumb I experience NO RECEIPT.
Always friendly. Love this place...which I never thought I would say about a gas station..hahaha
Wide assortment of items for those on the go. Friendly staff. Coffee, food & drinks available. Gas prices were reasonably in keeping with the norm.
This used to be the best one to stop in on the way out or back into town until the city decided to put dividers into the John King side of the road preventing left turns while leaving. Still stop here on occasion if I need to but the cefco on the Destin side of town will get my businees when I make deliberate trips for gas or snacks.
Like the gas rewards when I make a purchase in the convenience store. But, the company recently changed the rewards card system. I lost any points I had and the store employees are not sure what may happen.
Just saying, it is a fuel station with plenty of pumps.For those stopping off I10 for fuel, just go the extra stoplight south to get the better price of fuel here
Whenever we go through Crestview, we almost always stop here for fuel and food. Tom thumbs fried Chicken is very good. Plus all the drinks, coffee, even some Krispy Kreme donuts. theyve changed the way you go in and out to make it safer at the intersection so just pay close attention. The drive goes round behind the building.
Great place to fill up your car and staff is very nice.
Good store with awesome people sometimes crazy with traffic
Very clean and I love the remodel friendly employees I have been going to this store since it opened my favorite Tom thumb
Very clean store, ALL staff behaved friendly and dressed appropriately. I am very picky, and VERY impressed with this Tom Thumbs. Nice job to the staff and management. Every store should model this one.
Good place, but thier rewards system never works and there little room to maneuver around the parking lot.
Its what we have come to expect from you average gas station/hub. While the drivethrough for the deli is now closed, the deli is still open inside, offering everything from dresh fried chicken, to pizza, or even ribs. Staff has always been frendily and helpful. Ive not encountered any issues at this location. If youre a local, or just hopping off the 10 freeway, this is a good place to gas up.
I dont think supermarket is the right word. Its a gas station / convenience store.
Self service for auto fuel. This particular Tom Thumb location was not as clean as others, the windshield washer fluid dirty n smelled, the wiper wand sponge was falling apart and the blade side was damaged. Of course, the higher price per gallon in Crestview FL appears to be the normal and Im not sure the explanation is well excepted.
Good gas. I tried a lot different gas stations, Tom Thumb is my choice!
Clean ladies room, very polite and friendly .
Hot food bar has a quick selection
Quick fast and well stocked with a variety
Best gas station and mini mart, prefer this over others.
Nice gas station! High rec
Always friendly. Always clean.
Fresh hot bar, love the breakfast mix, always polite people
I have now become very averse to shopping at Tom Thumbs in Okaloosa County. The company that runs them is in my opinion bilking its customers. In short, the stores have now become a ripoff. I go to the nearest Dollar General instead. If I need gas, I go to a cefco.
THE PRICE OF DIESEL WAS AMAZING
Nice place for fuel and clean bathrooms
Only good for gas stop.
Fast friendly service clean restrooms would have given them 5 stars but the diesel pumps are too slow took me over 30 minutes to pump $100.00
No matter where I live in Crestview its easy to get to and its haves a reward where you buy 9 and you get to the 10th for free
Great prices..Long Live Porky SB13
Best Tom Thumb location in Crestview ! Love the friendliness of MOST of the employees there. I drive the extra distance and right past another location to go where I feel welcome :-)
The workers was very friendly and helpful
Great service! Very clean, and a large variety of items!
It is a gas station. Not bad.
Very busy but very nice
Good gas price around here.
Great staff fast service
Clean,neatly stocked and professional employees.
Easy in, easy out. Didnt go inside.
Stopped for gas and the restroom. Gas was cheaper the the Exxon across the street
Dont bring your boat or rv there, very tight even though its advertised off the interstate for RVs
Has the Loaf and Jug / King Soopers / Dillons logo, but they do not cooperate with the companies when it comes to the gas discount service.
Its a Convenience store
Clean facilities, but terribly high priced gas. It also stays busy and theyve only got two cash registers, so you have to wait in line.
Friendly staff, very clean restrooms. Big store inside. Plenty to choose from!
Love The Tom Thumb Card!! Save on Gas =)
WOW, This place is NOT easily accessible by an RV, dont listen to the sign on the interstate. If coming from the Interstate you have to drive behind the building down a narrow path to get to the pumps.
Worst store I ever been in -10 stars thats being nice
Staff always seems to be on the move either on the register or cleaning.
The bathroom was horrible. Ladies do not stop here!!!
Always a good stop and clean bathrooms
Yah good service with a smile
After putting gas in the car our engine light & another system light came on ..... Bad gas ??? Have an appointment with Bill Cramer to find out Monday !
Easy to get in and out quickly
Some of the best staff
They are trying to cheat you in every way possible.IDIOTS!!!
None over my way..always liked these.
Fuel priced competitive
Good people, good service, and good food.
Good people work there!!
The only place with cheap gas..
Get a 32 ounce fountain drink for only 79 cent.
Friendly and helpful staff
Really busy but staff was very polite
Its a Tom Thumb.. you going to pay more for what you get..
The employees are awesome
Love the people there
A little hard to get in and out of if youre in a hurry. Slow lights and heavy traffic. Took 20 minutes to get off and on interstate 10.
Quick, clean and friendly.
Was having fun
Great for groceries.
Good snacks
Not good for RVs as advertised
Fast service
Nice service
Refueling RV only.
Ok
Awesome 👍
Always great
Buy gas here.
Nice store