Some of the best customer service that I have ever experienced, especially at a mechanic! We were given detailed descriptions and pictures of everything that was wrong, along with the process and cost if we wanted to get it fixed. He told us that he was estimating high so there were no surprises and it could possibly (and likely) cost less. He gave great recommendations and guidance.While they are a little short staffed, youd never know by the quality of service provided.High quality of service. They care about their customers. Best of all, they wont lie to you.10/10 would recommend!
I couldnt have taken my ram 1500 with rear end noise to a better place to get repaired.They went the extra mile to get the correct parts that fit and were good bearings. The factory parts were a nightmare. After finally getting them only half the bearings showed up. They measured them and they werent the correct size. I will take my vehicle for all issues. I recommend Redline great service, great personal, job done correctly.James Boyd
This is a great shop. They strive for excellence they also give you a straightforward answer on you what you need to hear. No beating around the bush just an honest answer. I very highly recommend this shop
Honest, generous, trustworthy. I had a pre-purchase inspection here, and I really got the impression these guys know their stuff. You can tell a lot about a mechanic and business owner, by how they keep their place. Hes covered up in work, but keeps a clean organized shop. Very impressed. He shot it to me straight, and gave me some very valuable feedback on the truck I fortunately didnt buy. And he stopped what he was doing, and helped me immediately. When Im lucky enough to find my dream truck, I know exactly where Im taking it!
Im not going to say his name but he does great work he just needs to tone down his voice maybe he doesnt mean to be a smartellic but comes across that way and I dont mean any disrespect but other than that I have no complaints at all its a good place and I appreciate the hard work guys
Kevin ONeil and Crew at Redline Diesel and Automotive LLC, in Westpoint, are the best!!They give more than 100% to make sure your vehicle is in prestene shape before it leaves the shop!Kevin goes above and beyond! They dont make Men like him anymore..Thank you so much for fixing My Green Girl (Chevy truck).
Being a single woman, I love that I can trust Redline with my Kia. Kevin the owner has gone above and beyond for me, and I know that he will always be honest and give me fair pricing. The BEST CUSTOMER SERVICE, if I could give this shop more than 5 stars, I would!!!
Great People..Great service..Great prices. Very Professional
Probably worst customer service I think ive encountered to date lol...all it took was about 1 1/2 min on the phone with whomever it was that picked up. Person just said hello. No business name, no how are you today nothing. Asked about turbo swap on my 2012 Cummins and he quoted me more than double what other shops quoted @ $1600. Thats laughable as Cummins are known to be the easiest trucks to work on and labor for pretty much any motor work is never over 1k... need a zero star option
I’ve had several repairs at different times over the last three years done by Kevin and his shop employees. Always quality work!! From oil changes, to oil pumps, to head work, he keeps my 2005 Yukon xl with almost 300k miles, safely on the road.
Kevin did an awesome job on my 2011 F250. Awesome prices. Im very happy.
Very knowledgeable staff, would highly recommend.
Recently Kevin committed to changing out our MH engine which had seized. I requested a budgetary quote so i could prepare for the cost. After several phone/ texts and Im going start on it hopefully next week they went silent. If he did not want to or could not do the job it would have been nice to say so. After 4 months of I will start it next week I chose to move on to more open and honest provider. Note we are Canadian and limited to travel due to the extended border closure this made the situation difficult to deal withI wish him success in his business but he best improve his customer service and communication skills.Lastly we have our MH back running great from somewhere else but we wasted too much time waiting for this guy.
Kevin and his crew are a friendly, knowledgeable, and quality group of guys. I had my Tahoe serviced there recently and I can honestly say I wont let anyone else touch it after seeing how it should be done. I would recommend anyone to use Redline Diesel and Automotive for any of their vehicle needs!
Kevin Works above & beyond to make sure things are done right! Works on making sure he gets best prices for parts,so the customer can afford repairs & maintenance on their vehicles! Definitely recommend Redline Diesel & Automotive for all your repairs & maintenance needs!!😊
Exceptional service, very capable/knowledgeable staff. Fair prices.
Very nice, knowledgeable people. Will work with you and go out of their way to help.
Kevin was outstanding on my truck I would recommend him and his team
Redline is a great place to take your vehicle. They are honest, dependable, and do quality work. Highly recommend them!
Kevin and his staff are great! They have great prices and do great work! Go see them!
Kevin is great and honest. I trust him to work on all my vehicles. Highly recommend!
Great place to do business! Kevin and his crew know there stuff!Always use these guys
Great guy knows his sh t when it comes to diesel
Had my car up and running good again the same day I brought it in!!! I highly recommend them
Only Diesel Mechanic youll find working on my Truck!!
Good guys would recommend them
Knowledgeable tecks and reasonable rates
Redline is the best shop in the area .
A++++ Wonderful people.