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The Hearing Center
1630 2nd Ave SW, Cullman, AL 35055, United States
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The Hearing Center
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Jo
Review №1

Truda Whitaker is professional and thorough and she takes the time to best fit which hearing aids match with your exact needs. She provides fantastic service after the sale and fully explained all the details of my hearing aids. She is the reason I will continue to come back and will recommend her to all my friends with hearing loss.

Ri
Review №2

Been a customer since 2011 & would never go anywhere else. So helpful & efficient. Truda is absolutely the best! The Hearing Center is very fortunate to have her.

Ja
Review №3

Truda makes patient and family feel comfortable, she is veryknowledgeable of the product and tries to give the patient theoptimal hearing experience! my mother was ready for a new hearingdevice, we didnt realize the degree of hearing loss until she was fitted with the new Starkey aids, will definitely refer friends and family to The HearingCenter in Cullman

Li
Review №4

Wonderful visit. Very kind and professional in every manner. They took time to explain all my options on hearing aids and the expenses that could occur on each plan. I look forward to my final fitting soon and I wont have to read lips anymore. Thank you, to the Hearing Center!!

Ke
Review №5

On Monday Sept. 30, I visited the Audibel office in Cullman Alabama for my annual hearing test. The test was extremely thorough, my hearing aids were expertly reprogrammed, with even an improved type of earpiece fitted, and I could not be happier with the results. My thanks to the two audiologists, Truda and Stephanie, for their focus and professionalism.

De
Review №6

Its such a wonderful place I told my family how nice and professional everyone was They treat the patients just like family My family is interested in coming there

Li
Review №7

Very efficient and kind. Most helpful in helping me to better understand all the things my hearing aids are capable of doing.

Be
Review №8

Excellent service...Truda was professional in every way! Enjoyed my time with her!

Da
Review №9

There was no waiting . My appointment was at 8:30 and I was seen at 8:30. Everyone treated me with kindness and respect and answered all questions. They were Honest and caring. Ive never rated anyone 5 stars but they took care of my hearing problem with correct hearing aids at an excellent cost.

Al
Review №10

I had lost an earpiece to one of my hearing aids. Your folks took both of my aids, cleaned them up and replaced both earpieces… as a courtesy. They simply asked me to return if I needed anything.

Ja
Review №11

The service I received was excellent! The technician is very knowledgeable, friendly, and cares about her clients. From the very first time we met, it seemed like we had known her for a very long time. She definitely makes people feel comfortable. I would recommend this location of the Hearing Center to anyone who may need hearing aides.

Ro
Review №12

Wow I’m impressed! Had and appointment today and met Jessica, she’s super helpful. The combination of her and Truda makes an awesome team!A very productive and enjoyable visit. Thank you both! .

Ka
Review №13

I was very pleased with the service. She took the time to explain things to me an to help me figure out what my options were. She was very polite an respectful

Ba
Review №14

Trudy is a very good hearing specialist. Always friendly and helpful. Listens to you and very patient.

Ja
Review №15

I went in because my left hearing aid was only working when it wanted to so I knew they both needed cleaning. While I was there I found out that my right signal was broke therefore they couldnt give me any more wire (because my right hearing aid just falls out of my ear). In order to get more wire I would have to buy a whole new signal part at $199.00 plus tax. This is very hard on someone on a fixed income. Thats almost as much as I paid for a brand new hearing aid. I know they are expensive but I feel there should be discounts for those 60 and older.

Gl
Review №16

Caring staff, didnt try to Sell me hearing aids, educational

Ri
Review №17

I had the best experience with Trudy she was very knowledgeable of what I needed and very kind

Bo
Review №18

Staff was courteous and helpful. A nice experience

se
Review №19

Wonderful audiologist! She is overworked and understaffed but always takes excellent care of her patients.

Ev
Review №20

We had canceled a previous app because of the pandemic and we had gotten our 2 vaccine shots and when they called again we decided we would go since Charles was having a few problems with his hearing aids. We have to travel about 25 miles to get to Cullman so it was a little of a sacrifice to drive there just for that app but we thought it would be worth it. We only went into waiting area and Trudy came and got his hearing aids and I suppose she cleaned them. I told her he was having trouble distinguishing words. He could hear sound but not words clearly and she said well next time he comes we will do a hearing test and his next app is in 3 months. We probably wasnt in there over 5 min and that was it. It felt she rushed us through and didnt address his problem.

Sh
Review №21

Truda was very pleasant & thorough in her examination of my mothers hearing test.

St
Review №22

Im really enjoying my hearing aids. Everyone is so very helpful with everything. They answer all my questions and a very professional. I highly recommend the Hearing Center for your hearing needs.

Ra
Review №23

Very nice thorough and courteous very informative information about hearing loss

Sh
Review №24

Was an interesting experience, learn new information about hearing loss and some conditions it can lead to. Staff person was very helpful and informative.

Am
Review №25

I’m not a person who write reviews, but I have received such great service from Truda Whitaker and The Hearing Center staff that I thought I would take a few minutes to share. Let me start by saying if you have hearing difficulties, The Hearing Center is the place to come. They work with you to help determine your level of hearing loss with a free hearing test and consultation helping to get you the best equipment for the best possible price. Keep in mind quality hearing aids are expensive. They have a 30-day trial period for your purchase to make sure that your investment is going to be what you need and not something that you’re stuck with. You do have to set up credit financing; but if it doesn’t work out, you can be refunded the money that has been invested and you’re not out any money. The Hearing Center is the only place that I’ve been that allows a trial period for a purchase like this. You are not just a number or a dollar sign to them. Truda goes above and beyond in customer service and cares for you as a person and your individual hearing needs. The entire staff is very friendly and professional making you feel like part of a family instead of just a patient. Truda takes the time to go over any concerns or issues you might have before and after the purchase of your hearing aids. Remember this if they’re running a little late for your appointment. You appreciate their care and the time spent with you, and they do this for each patient. They also do cleaning and servicing of your hearing aids every three to six months to help maintain optimal performance of your investment as well as an annual hearing test at no extra cost to you. What a difference it makes being able to hear sounds more clearly again and knowing that you have someone you can trust to help you through this journey. I would definitely recommend them.

un
Review №26

My appointment was at 2:30. Here I sit at 3:08 with nary a doctor in sight. I am here to pick up my hearing aids. They took my credit card already or I would just leave and they can keep their hearing aids. Im livid

JO
Review №27

Visit went very good.

Sa
Review №28

Amazing. The Doctor lady and the desk lady ARE totally charming, sweets and take very GOOD CARE OF ALL YOUR NEEDS ABOUT HEARING, course I ll be Back..

St
Review №29

I enjoy going to The Hearing Center in Cullman. They are very friendly, helpful and professional. I recommend them!

Sh
Review №30

THEY ARE WORKING WITH MY MOM TO MAKE SURE SHE IS HAPPY WITH HER HEARING AIDS. FIRST TIME MY MOM HAS HAD SOMEONE WORK TO MAKE HER HAPPY.

se
Review №31

The staff at the Cullman location are awesome.

Ja
Review №32

Friendly people who go out of their way to help, convenient and fresh produce.

Ja
Review №33

Good place. Friendly people. Good selection of products. That is until they find out you dont have a lot of money then you dont hear from them anymore

St
Review №34

Professional and knowledgeable office and Truda Whitaker knows what she is doing! I trust her with my hearing issues.

Ma
Review №35

My husband went here to try there hearing aids FREE for 30 days. He had to fill out a credit application that he didnt feel comfortable doing but at 76 years old he did. He had them 2 weeks when he received a bill from Wells Fargo for the 1st payment. He took them back and they made him come back a few days later because they couldnt refund his money. When he went back they talked him into keeping them another 2 weeks and they would fix the billing. He went last Thursday and had to pay 2 payments plus a $27.00 late fee. I would NOT recommend this place because they took advantage of my husband that has several health problems. I still work and could not go with him. He trusted what they told him. Get everything in writing about your FREE trail and that they will take care of your billing. My husband did not get this and on a piece of paper there company name or phone number is not there. I had to track them down on the phone number that they called him on. So sad how people use the elderly.

Ma
Review №36

If you need a hearing aid they help you with a way it wont be so expensive

He
Review №37

Checked my hearing aids out.

Mi
Review №38

Their great

Information
6 Photos
38 Comments
4 Rating
  • Address:1630 2nd Ave SW, Cullman, AL 35055, United States
  • Site:https://thehearingcentercullman.com/
  • Phone:+1 256-287-5289
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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