I came a few weeks ago and the Latin manager lady was soooo rude! I can’t believe she’s a manager. The ice cream was good. Great location by the kids area in the mall.
It is always a long wait . They should always have at least 2 or 3 working bc i hate seeing one person struggling doing all the work. I know this bc I work in food retail
Their caramel praline is actually my favorite icecream of all-time. Yummy!!
Good icecream, when they have your flavor. Still kinda pricey for icecream.
I love ice cream but im lacotse😭send help
Absolutely agreed with other people rating this location. I came with my grandkids to the mall, it was 10:26am. They still closed. Now 12:25pm, we are waiting for 10 minutes and nobody in the store. When do they even work????
Good location. I dont know why so many bad reviews. the staff were really nice to me.
The lady was rude and I asked her not to put too much milk In my shake and she still put way too much I asked her to make it over and she said she was gonna have to charge me extra I’m not even from California I’m just visiting I wouldn’t even recommend anyone visiting go to this one review rating before visiting any place this place need to have new workers or they need to shut the place down. This is ridiculous the customer should always be right the customer should always get what they want 👎🏼👎🏼👎🏼
My parents went to this place earlier today and did not have a good experience. All my mom wants was their sugar free ice cream and the lady there was incompetent and not very helpful. Why can’t someone just get the ice cream they want (and you have) and just pay and go?!?
Always along wait only two employees damn shame during the summer.
The fat hispanic lady is rude and agresive with the costumers she is manager or what?? Owner keep on mind with this kind of personal you should lost a lot of costumers. The quality and taste of this ice cream is great but you employe is ((no words to describe))
Ice cream was good, and service was ok. Wait time was really long.
A very convenient location.
I asked for 4 different flavors and they didnt have any
Very rude cashier on her cell phone, and when asking her for prices she said this is no dollar store
Horrible service by incompetent people, avoid at all cost. Not worth wasting your time there.
The people there are extremely rude. The worker and manager, Jennifer, were rude to us and trying to belittle what we were trying to say.
Bety nice staff
Good customer service
The lady manager needs to be fired. Period.
Lady was very rude, terrible customer service
Latino lady very rude and served someone else before me and my son when we were waiting told us to move the line to the side after customers lining up behind us so no I didnt spend my money there.
I want to eat ice cream at night!!!! Not during day time!!!!!
Gucci
Very good attention and very clean.
A shame how they disrespect the clients. A long line and 1 single employee charging and attending, while her partner testing and speaking on the phone.
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