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Cupertino Auto Care
22510 Stevens Creek Blvd, Cupertino, CA 95014, United States
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Cupertino Auto Care
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Vi
Review №1

Well, what can I say? It’s been almost four years since we moved to Cupertino from a different state. Whether it is a routine oil change, or a new battery or other routine repairs, or for anything that happens out of the blue, Al and his crew are there for you.Al is a sharp troubleshooter, his diagnosis is always perfect. Service is top notch and prices are competitive and reasonable. I would highly recommend this shop for your automotive repairs and maintenance needs.

El
Review №2

I have been going to this shop for several years and Al has saved me thousands of dollars. I have 4 cars and he has saved us from going back dealerships where they over charge for everything and keep the cars for days. I trust Al and his staff with all the diagnoses that he has made on my cars and has done a great job. I have recommended him to all my friends and coworkers. It is hard to find a knowledgeable and pleasant and professional auto technician with fair prices. Highly recommend this shop.

Aa
Review №3

Walter and Al have been decade+ long servicers of my and my families cars. They are consistent, friendly, supportive, and a joy to work with.

Sh
Review №4

We’re leaving on 500 mile trip in 3 days in our Lexus. We wanted to get the service completed before we left. Al said “bring it down now.” We did and he had it ready for pickup in 1hour! Great personal service!

Vi
Review №5

We have been loyal customers of Cupertino Beacon for more than 18 years. Ali and Walter have watched our cars grow old with us and convinced us that with regular maintenance they can run for as many years as we want.Our cars have over 180K and 250K miles them and are running just fine.I highly recommend them

Su
Review №6

Al is really good at what he does. I have been using Cupertino Auto Care for more several for all my cars. I am very happy with their professionalism and honesty.

Sh
Review №7

I have a 2001 Toyota. Due to its age, meeting smog requirements is difficult. Cupertino Auto, assessed what it would take to repair the car, was honest with the estimate, and did the work in record time. The folks at Cupertino Auto are honest and ethical. My car passed and I get another 2 years. thank you Cupertino Auto

Da
Review №8

This is a wonderful repair and maintenance shop. They are knowledgeable, honest, and reliable. Could not ask for better people to work with.

Ma
Review №9

My car began shaking violently just as I approached Als place. My awesome neighbor, Ken, recommended Cupertino Auto to me awhile ago, so I quickly pulled in without hesitation. Al, the owner, was empathetic to my dilemma and knew what the issue was immediately. Since it was late in the day, he asked me to leave my car and he would repair it first in the morning. True to his word, I had my car back running smoothly just a couple hours after opening hour. Thanks for taking such good care of me and my car, Al!!!

Ra
Review №10

On September 1, 2020 9am i went to Cupertino auto care to do smog certification and get information on my check engine light on my 1994 ford ranger (2.3 liter 4 cylinder). AL REZAI/owner was on site and assisted me.He informed me that he will need to run a diagnostic to get information on the check engine light. Diagnostic fee is $152 and if i choose to get the repair done the fee will be waived also smog certification will be $89 after repair.I agreed and left my 1994 ford ranger with AL REZAI.He called me approximately 1hr later (10am) and said the DTS will need to be changed in order to Repair and Pass smog. The Cost of the part will be $316.20 for a new DIS, $228 for labor and $89 smog TOTALING $661.70. I Agreed and told him to Proceed with the necessary repairs. He said my Truck will be ready by 5pm.By 5pm Al Rezai called to inform me that the repairs have been successfully completed and ready for pickup.I arrived 10 minutes after and AL Rezai was standing at his counter with the old part in hand and invoice.I examined the old part it was a small grey plastic device labeled DIS slightly larger than a dollar bill. Confused on the cost of the part i said Why so much for this little device? $316.20? He said Sorry thats the cost. I paid The Invoice totaling $661.70.Once i arrived home shortly after i inspected for repairs. I immediately spotted the device located on the upper area of the engine fastened by 4 small screws and 2 small wires ( Easily Accessible ).Confused on why he kept my truck for the whole day and charged so much for the repairs i called him immediately to dispute the charges. He said that he cannot do anything for me and hung up on me.I immediately went back to the shop for an explanation and Al was attempting to hide inside his shop i identified him and he said I Charge $150 per hour and I Can charge anything on parts. I pulled out my phone and showed him the information on labor time ($100), price of the part ($100 to $150) at nearby auto parts stores and only takes 10minutes to replace. I requested that he refund me $200 to resolve my dispute and told him if i do not receive my partial refund i will proceed with legal action. He was rude and said i will give you $5 dollars and do what you have to do!I left his shop and within 24hrs i E-mailed and Called AL to inform him that i received estimates from local mechanics. He has not responded to me to this date.After getting estimates from nearby shops the total ranged from $350 to $400 dollars.I am disputing that Cupertino Auto Care/ Al REZAI Overcharged me for repairs. A refund of At Least $200 Dollars will resolve this matter.BeWare Albert is a Scammer and will RIP You OFF. Do not Support this Business.

Wa
Review №11

Excellent service at a reasonable price. 5 stars.

Ma
Review №12

Excellent service, always find the problem and fix at a reasonable price

Ke
Review №13

Only work on cars 2000 & newer.No good for me with a 92 buick.

Bi
Review №14

Two months ago I started taking my vehicle to Cupertino Auto Care for oil changes and regular maintenance. I have found them to be fast, friendly and reliable. Both times, they offered to do the work the same day - even when I wasnt expecting that. Their prices are reasonable. Im glad to have such reliable auto service right in the neighborhood.

St
Review №15

Long history of great serviceAlis Service is like having a friendly neighborhood bakery. Friendly, knows you and you know him and great baked goods. Goes the extra mile to take care of you.

ja
Review №16

It’s a great service, I was buying a used van and of course safety is the most important.So I took it to Cupertino Auto Care, and Ali the expert man took care of the inspection, he checked every single detail and explained to me everything very clearly. And finally I bought the van with Knowing what exactly I have to fix in it.On top of that the price was very reasonable.I will recommend this Auto Shop to all my family and friends.Thank you Ali!

Ku
Review №17

Very friendly and knowledgeable staff.

an
Review №18

My daughter got a flat tire recently on the family minivan. They repaired the tire quickly, while we waited, and *very* inexpensively. Might not have the nicest bedside manner, but look past that to good service at great prices.

Ho
Review №19

I just had my rear brake pads replaced there and I was charged $450 just for that. I called firestone later just to compare and they said $180. Google says average $100-$300. Definitely should compared before agreeing to do it. My mistake but they definitely ripped me off.

La
Review №20

Al was very thorough in checking my car and spelled out the work that was necessary and also gave recommendations on maintenance items and left for me to choose - no pressure. They dropped me off at my work and picked me up so no lost time - a valuable thing in my profession. My car runs better than it has in over a year! Overall a great experience.

St
Review №21

Went to get Smog Check and the gas attendant said the were gone back in a while. Strange way to run a business.

Xi
Review №22

Charge me $30 for a braking light bulb and 2 minutes job. Will never come back for any service coz hes not a reliable person and a scammer too.

Ro
Review №23

Have been going here for 20+ years. Al is a top-notch mechanic and has always shown me and my family tremendous care. I love this group.

cp
Review №24

Fast efficient and friendly. I appreciate the way Cupertino Auto care Took care of my wifes Car. Thanks Walter and Ali.

Ra
Review №25

Need to do a smog check. Took me ~10 minutes. Fast and convenient service.

Ki
Review №26

I would give this place a zero if I could. I had been doing some construction on my home and I didnt realize that it was clogging up my engine. My car started running rough and I took it to Cupertino Auto because they were close to my house. On the phone, they told me that they could hook it up to the computer for free and see what was going on. However, when I was there, I was told it was $65 which would be refunded later if they did the work. They gave me a long list of things wrong but couldnt tell me what the computer said. Additionally, they accused me of not changing my oil which I have never missed a day. I went home so mad that I looked under the hood and cleaned the engine. Since then, I havent had a problem after they gave me a $2500. I never want someone to fix my car who cant be honest with me.

Ge
Review №27

Always helpful, very flexible regarding schedule particularly for unexpected service needs, reliable work at a good value.

we
Review №28

Always get fast, friendly service from Al and the people at Cupertino Auto Care. Highly recommend them.

Pi
Review №29

Honesty integrity & customer satisfaction is the main reason for Als success at Cupertino Auto care.

Ke
Review №30

I have been taking all of my vehicles here for several years (as have my friends) and I trust them 100%. Al has done oil changes; brake jobs; 30K/60K/100K etc. maintenance; timing chain, head gasket, radiator, and idle speed sensor replacements, etc.. The service is always prompt and the prices are always fair (my brother owns an auto-repair shop --- too far away for me to use --- and I used to check the quotes with him). They have never recommended work that did not actually need to be done (again, I have checked it w/ my brother and had him look at the removed parts). In fact, on occasion they have recommend against doing some work that I thought might be needed in favor of something simpler that might solve the problem. They have done inspection/investigation work for me on quirky/intermittent problems and charged me nothing. Recently I took my 2011 VW GTI in because it had a coolant leak and it was out of the base 3yr/36K mile warranty. Al diagnosed the problem to be a leaking water pump and found out that the part was covered as under the 5yr/60K mile drivetrain warranty that was still in effect. Al called me immediately to tell me I should take the car to the dealership because it was a warranty repair, saving me hundreds of dollars. He then had to re-assemble the cooling system so that I could drive the vehicle to the dealer. I offered to pay him for the labor that he had performed to diagnose the problem but he refused payment. Take your vehicles here, you will be glad you did.

Ye
Review №31

Great service. I will definitely come back here if I have any problem

Th
Review №32

They do NOT do mobile repairs

Da
Review №33

No long wait but had to bring car back again to re repair

Tr
Review №34

Conveniently located, but more expensive than some others in the area. This review is about the gas, not repairs.

Pa
Review №35

Just get gas there.

Ro
Review №36

Good place

Ad
Review №37

Great service

Information
12 Photos
37 Comments
4.1 Rating
  • Address:22510 Stevens Creek Blvd, Cupertino, CA 95014, United States
  • Site:http://cupertinoautocare.com/
  • Phone:+1 408-725-0711
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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