I recently was looking for a vehicle to replace my truck and the sales staff was incredible!! I found a vehicle through service Dept and Abe the salesman help me with the deal and got it done in a timely manner. Abe was awesome helping with the process made it so easy and explained the process and I purchased my vehicle in two days!! I would definitely buy another vehicle from this dealership and highly recommend them!! My new vehicle was the cleanest vehicle that I have seen looking for months!!!

My low tire pressure light came on. They fixed it right up. I also bought my car from Ben. He was amazing. I love my Subaru outback!!

Cascade Subaru never disappoints. I leased my second Subaru through Cascade with the help of Matt, Cody, and Kim (amazing people)! I absolutely love my new car and can’t imagine driving anything other than a Subaru. Matt was especially wonderful by making the leasing process easy. The time and effort put into helping me made the experience that much better. I am thankful for my beautiful new Forester and the amazing service that came along with it!

I just purchased my second Subaru from Cascade. What a delightful experience! I was in a tough situation and Matt Harteis was able to meet every single one of my needs. I am 1. Forever a Subaru fan and 2. Will be recommending Cascade Auto Group to anyone looking for a Subaru, Audi, or Mazda. Thank you Matt and Cascade for being so customer focused. We will be back for our next Subaru soon!

My experience at Cascade Subaru in Cuyahoga Falls was outstanding. The whole Cascade sales team was courteous, professional and friendly. Although nationwide shortages in 2021 made it challenging to find my dream car, that did not deter Matt Harteis & Jason from putting in the extra time and effort to find exactly what I was looking for. I absolutely recommend the Cascade Group as THE place to shop! You will not be disappointed.

If you are looking for a new car or a good used car please take the time to go see Ben Peak. Most sells men walk right past you when you are on their lot like your not even there not Ben Peak. He treated me an my wife like family. Went back the next day to pick up my brand new SUBARU an Ben had everything ready for us these 5 stars are for Ben Peak. SUBARU GETS FOUR STARS . Thank you Ben.

Dan and the entire team at Cascade were excellent during our Subaru Express Service stop.We did not have an appointment, stopped in early for an oil change/tire rotation, and they got our Forester ready for the last 1/3rd of our cross-country move.Dan practices the Subaru Love promise with us and the other customers around us during the morning.Genuinely, thank you.

Just bought my second Subaru from here because I had a great experience the first time. Matt Harteis was my sales person for both times. Not only is he great person to talk to, but his knowledge and memory are great. While going over our new Forester, he remembered the features we had on our 3 year old Subaru while comparing the new model with the old one. Great sales person! Everyone here you interact with is super friendly, welcoming, and a pleasure to talk to. Thank you Cascade, I look forward to getting my third Subaru from you!

Your service was great and theres no place better than to buy a car.

We didnt buy due to stock issues but the sales guy Brendan was the kindest nicest guy. We would have preferred to buy from him but they didnt have what we were looking for due to low stock issues.

My Service Advisor, Daniel Petersen, was a pleasure to work with. He was courteous and answered all my questions or concerns in a professional manner. If you are looking for a trustworthy advisor, I highly recommend Daniel!

While the sales staff is great, I want to give a shout-out to their business manager, Pat. My temp tags were expiring and I had yet to receive my memorandum title in the mail. As luck would have it, Pat happened to call and ask if I could come back in and re-sign my trade-in title due to a clerical error. While I had him on the phone I asked about my memo title for the car I just purchased. He said hed look into it for me. Well, I ran to the dealership to sign what he needed and lo and behold, hed also secured my memo title for me. I was so stressed thinking I wouldnt be able to buy plates and drive my shiny new Subaru. Huge thanks to Pat for rectifying the situation!

I recently leased a vehicle from Cascade Subaru, and what a top notch operation! The folks that helped me out….Matt, Kim, Dave and Nick….they were first class, and made the process so simple! They’ve earned a long term customer!

Fast, friendly, no-pressure, hassle-free! We worked with Matt and his team, and can highly recommend them. The specific car a person wants is often in short supply these days, and we needed a specific car and quickly (in order to make a cross-country trip): Matt & Crew hustled around and found the exact one we needed, one state over, brought it in for us fast. Great job!

I wasnt disappointed in purchasing my 2021 Subaru Crosstrek Sport from Cascade Auto Group. Five stars to Matt, Dave, and Cody for their outstanding professionalism in helping me with my purchase.

Hello. After coming off a very bad experience with the other Cleveland Subaru dealer, My experience at Cascade was refreshing. Helpful staff. In particular Hannah(Service writer) and Justin(Technician) both very helpful. Based on my recent experience I would recommend Cascade!

We love our new Subaru Outback. Our salesperson Matt could have been nicer or more helpful. He understood exactly what we wanted and made the process go very smoothly. All the people we interacted with were kind and helpful and seemed to appreciate mugs as customers. This our second Subaru and we are happy that we bought it from Cascade and from Matt.Did not feel it was a one and done and even the financial person helped us. Very pleased with our interaction with him. Now we have tomfiguremout all,the great stuff on our new car!

A great car buying experience from local company! Thank you Matt Harteis, Dave Hurte, & Patrick Mace for going the extra mile & for making it easy to buy a great car. Well see you again when were ready for another one!

Highly recommend Matt Harteis! Competent, knowledgeable, helpful and courteous. Love my new Outback!

We have just leased our third Subaru Legacy from Cascade Subaru and we could not be more pleased with the process and outcome. Our second and third leases have been handled by Matt Harteis who, both times, found the exact model we asked for. This time I was expecting to pay significantly more because of the shortage of new Subarus, but Cascade does not try to gouge the customer and I agreed to a fair deal. Then Subaru offered a new and better deal and Matts supervisor, Dave Hurt, tore up the old agreement and let Matt write up the better deal, refunding the difference. In my experience this is exceptional customer care, but with our six years of outstanding service from Cascade Subaru I suspect it is the norm at this dealership.

This is the fourth Subaru I have purchased from Cascade. Matt Harteis is incredibly helpful and easy to work with. I have been more than satisfied with the vehicles and the staff with whom I have worked.

Used Outback purchase went very smooth! Sales Consultant Josh at Cascade was excellent to work with, very cordial, respectful and accommodating. His communication is great! Also took care of some extras for me. Accounting was informative and nice as well. Out the door in no time, my best car buying experience!

This is the second time I have purchased a vehicle at Cascade Subaru. Both times, the sales process was easy and transparent. There were no “salesman games” or pressure to buy. Rather, they were interested in helping me find the car I wanted and giving me a fair deal. I got a great vehicle and a good price. I highly recommend Cascade.

I recently bought my second Subaru from Abe Brannan at Cascade Subaru. Abe is fantastic! Hes down to earth, easy to talk to, and he goes out of his way to answer every question you might have. The dealership is clean and bright, everyone was incredibly friendly, and I got a great deal with no pressure or hassle at all. Buying a car couldnt be easier. I highly recommend Cascade Subaru! They do a great job!

Bought our eighth Subaru in twenty years yesterday from Cascade. This family owned dealership is outstanding. They know their product, there is no sales BS, and they bend over backwards to satisfy their customers. Ive dealt with Ben Peak in sales for the past eight years or so. I wont buy a car from anyone else. He has sold used Subarus to our children and three new Subarus to my wife and I. Never has a deal or product been misrepresented. He has always exceeded our expectations. If you want a pleasant, no hassle, outstanding car buying experience and an outstanding vehicle ... this is the place to come. They get 10 Stars on the five star scale!

UPDATE:The dealership made a mistake and they fixed it. Now I am a very happy owner of the Forester!!!!Thank you Cascade for making things right.VERY NEGATIVE EXPERIENCE!!!! called and made an appointment to test drive a Forester listed for 17900 and confirmed price. Sat down with salesperson to buy said car and was told Im sorry price is 28000. We made a mistake. I CALL BULL

Best service department around. Friendly, professional, and very knowledgeable advisors. They talk to you straight, and dont push unnecessary repairs or anything like that. The checkout and waiting areas are very clean, and safe. Plus, you get a free car wash with your service appointment.

We have had 2 all around great car buying experiences at Cascade Subaru. The team there is excellent and easy to deal with. Our salesman, Matt Harteis, goes out of his way to make the entire process go smoothly. Thanks Cascade Subaru!

Just purchased our second Subaru from Cascade, and could not be more pleased. A big thank you to Kim, Matt, Dave and Patrick for making the process go smoothly. Would highly recommend this dealership, and will be returning next time we are in the market for a new Subaru!

I had recently purchased a 2015 WRX from another dealer in Cuyahoga Falls. A month exactly after owner the car, the check engine light came on and was reading codes for the Transmission. After fighting tooth and nail to get to take my car down to that dealership(I live in Mentor, so its a 50+ miles one way for me) and getting the run around, they finally did the smart thing and called Cascade and let them take over.Come to find out, not only did I need one of the O2 sensors replaced in the car, it also needed an entirely new transmission!! (I fully believe these codes were on before I purchased the car, as they ended up being in the history aka a stored code, and after some driving they conveniently popped on for me)Cascade squeezed my car in, and worked on is as quickly as they could, providing me detailed information each step of the way. Luckily, Subaru had done an extended 100,000/10 year warranty for the 2015 CVT transmission for the WRX. And I just made the cut at 95k miles.My car now has a new transmission and O2 sensor thanks to Cascade and their hard work! Both Todd and Ron in the service department were excellent, always answering my call or returning it as soon as they could. I appreciate greatly all the hard work they did to get my pride and joy back on the road.I dont trust many when it comes to doing work on my vehicles, but I would definitely recommend and be a return customer to Cascade Subaru! It is worth the drive!

I drove 25 miles to buy my Subaru. First of all my internet resource person, Kim Stottler could not have been more helpful. She gave me a firm price and included the window sticker. I hate buying a car so no hassling here. Matthew Harteis, my salesman, was polite, knowledgeable, and patient. He took the time to explain the features and the options on my car. There was no playing games I know that I can count on him if I have any questions or problems. Cody, the finance person, again was knowledgeable and like the other two no hard sell. Without a doubt I would buy another car from Cascade Subaru.

We couldnt have been happier with our experience with Matt Harteis in buying our new Forrester. Matt was extremely helpful. The whole process was the smoothest car-buying experience we have ever had!

Always great service. Very friendly and competent staff. I trust my Subaru to no one else.

My best car buying experience yet. Andrew and Matt were very helpful during my recent purchase!

Super helpful staff. They made the purchase at my car fast and easy. I will definitely be recommending them to friends and family.

Our third Subaru from Cascade. Cars have been perfect. Recent purchasing experience with Matt Harteis was great. He found a Crosstrek that had all the equipment and the color we wanted. We are very satisfied.

Andrew got me in and out quickly oil change.

Bought a used suburu from here on monday, Josh was so so helpful and friendly, I didnt feel pressured at all and he was very patient. Excellent service all around I would 100% come back next time I need to buy a car!

Super helpful, they loaned me a car even though I purchased my car elsewhere. Loved the video evaluation of the service appointment.

Much appreciation to Matt Harteis and the staff at Cascade Subaru. We went in with the intention of purchasing a Subaru Forester, after the test drive we immediately decided to purchase it. The staff there are very friendly and the process was smooth. Matt was very knowledgeable when it came to acclimating us to our new car.

I love the customer service I get at the Subaru dealership there. I have been to a few Ganley locations and Cascade supercedes Ganley in customer service and service in general. Thanks Matt H., Dave and Cody for the help and ease in trade in my Legacy for a new one.

Abe found exactly what we were looking for and made it affordable. One of our easier experiences buying a car.

Located and obtained the car requested quoted a reasonable price and had a very pleasant delivery experience

Abe Brannan was fantastic. I purchased a sedan from Cascade Auto Group and my experience far exceeded my expectations. I needed to return a rental car - which Abe helped facilitate - so that I could drive away without a problem. In my book, that’s service that goes above and beyond.

Went to get a 2021 Subaru Crosstrek Limited and walked out with exactly what I wanted with ease and no pressure! My salesman Jacob Copley was super easy to talk to and made the whole experience with Subaru even better. I would definitely recommend them if you are looking to get a Subaru!

Great place to buy a Subaru.

I recently purchased a new subaru forester at cascade subaru and was extremely pleased with the entire operation!! I was especially pleased with Abe Brannan, my salesman. He was extremely helpful and very professional and knowledgeable. I would not hesitate to recommend him to anyone who may be interested in purchasing a vehicle from cascade subaru!!! He is a real asset to the company.

I just purchased my third [15, 18, 2021] Subaru Outback from Cascade Subaru. I had a great buying experience even considering the current Covid situation. Matt did a awesome job presenting the changes to the new Outback. The test drive, purchasing and delivery went very smoothly.I would definitely recommend Cascade for your next Subaru purchase,

Just wanted to give a shout-out to Daniel in financing and Matt In sales for squeezing me in today so that I could take home my first ever Subaru! They went out of their way, were soo nice and stayed late for me! Thanks so much!

Matt, Daniel, and Dave all made it a painless process, trading in my ‘13 Outback and getting a brand new ‘21 Outback in the exact color I preferred. Only took a few days for them to locate and prep the vehicle. Love the new features!

This was a straight forward, seamless experience. Matt was very thoughtful and took time to walk through the differences between the two models I was considering.I was able to make a decision without pressure from anyone at the dealership.

Our experience working with Matt from Cascade Subaru was outstanding. Every staff member we encountered greeted us with a smile and made sure we were being helped by someone. Matt was friendly, answered all questions, low pressure and connected with us quickly. David was personable and made us feel valued as a customer. Nick was pleasant and took the time to explain all we needed to know about our financing options. We never felt rushed, we never felt pressured. We felt valued and appreciated.Thank you Cascade! We LOVE our Outback!!! We will send many people your way and we’ll be back for our next car.

Great service never been so happy with purchasing a car,and Abe from Cuyahoga falls was the Best.

I cannot say enough good things about the service center here at Cascade Auto Group. Ron and his team in Subaru Service do a phenomenal job with customer care and fairness. This is a place that YOU CAN TRUST to meet your needs and provide customer satisfaction across the board! Thank you Ron in Subaru service and thank you Cascade Auto Group for being the service center that I need! Also, I would add they are located just off of Route 8 so no need to travel very far for your next service need!

I was traveling home from out of state when I noticed a rattling noise under the car. When I got home, I contacted Daniel Petersen at Cascade Subaru (who I worked with previously). I set up an appointment to have the car checked out. Daniel was extremely helpful and knowledgeable in figuring out what the problems were. I really appreciate all the help that him and the folks at Cascade did for me and highly recommend them for any of your service needs!

I purchased my 2nd vehicle from Cascade on Monday. My first subaru, I can not say enough about how happy I am with not only my vehicle, but the buying process in general. I was waiting on an insurance check for my down payment and they held onto the vehicle for me for about 3 weeks until it came. They could have easily sold it to someone with cash in hand and tried to talk me into another vehicle. The fact I never felt rushed or pressured speaks to the character of the people working here. I have bought both vehicles from Ben Peak and my parents have purchased an Audi from him as well. Extremely professional and helpful salesman. I plan on purchasing all of my vehicles in the future from him because of my experience. I got the exact vehicle and model I wanted no one tried to talk me into spending more money like Ive experienced at other dealerships.

Staff very professional and courteous.

Such an amazing place and staff. I bought my first car ever. And I’m 100% happy that I bought from cascade auto group. Ben was my sales guy and hands down was such an amazing human being. He didn’t treat me any different for being a woman or a first timer buyer. He didn’t try to change my mind or take me out of my price range,l. He even educated me on the car and all the options available. I turned down buying a vehicle from my dad’s work which I would of gotten a discount, because of how Ben had treated me. He said it was a ‘family owned place’ and they treated me that way. Whenever Ben would sit away, someone would walk towards me and ask how I was. Even getting my remote start added yesterday, was a pleasant experience. I cannot thank everyone enough for making my first car purchase so smoothly.

Abe in sales helped us again on our 8th car purchased at Cascade. This new 2021 Subaru Outback Onyx XT edition is our 4th Subaru since 2015 . Cascade offers the best sales staff and the best service dept. in the business.

Very friendly staff. Test drove a 2021 out back it is truly my dream car

I had a fantastic experience buying my new (and first) Subaru! I originally stopped by just to look. The team is knowledgeable and no pressure. They got my into a car with add ons very fast. Thank you, Mike and Matt, as well as everyone else at Cascade for wonderful service!

I had taken my 2015 Subaru Legacy in for a couple recalls and a transmission service only to find out that there was an internal issue with the transmission and would cost close to $2000 to fix. HOWEVER, Ron in Subaru Service was able to get a good will repair done despite my warranty being expired and my car was fixed for around $300!!! Thank you so much Ron and Cascade Subaru Service!

I purchased several vehicles from Cascade Subaru with Abe Brannan as the sales consultant each time. Abe is professional, honest and not pushy like typical salesman. Abe has given me good trade in deals. He also opened up my world from a long time subaru fan to an audi! If you want an easy going guy visit Abe. Watch foe the candy box on hid desk tho. It will sneak up on you.

I recently bought my first Subaru Forester from Abe Brannan. I love the car and Abe made the purchase pleasant and seamless. I am looking forward to years of doing with business with Abe and Cascade Subaru. Thanks so much!

I bought my first Subaru at Cascade just a couple weeks ago and they were great! I worked with Matt and would highly recommend. I will continue to go here for service as well. They were all very friendly and I love my new car!

Cascade knocked it out of the park! My girlfriends car needed emergency transmission fluid service. I was able to get it towed to the dealership arriving a little after 1pm. They were able to fit it in and have it ready by 5pm that same day. Thanks Daniel!

Really happy with my experience at Cascade Subaru! Matt Harteis was awesome to work with. He was very accommodating with my busy schedule. He also took the time to understand what I needed most in my new car and was not pushy at all! I also appreciated their covid precautions- plexiglass barriers & sanitizer at every desk and masks on at all times. Matt and Dave worked to get me my cool gray Crosstrek in sooner than expected! Matt also walked me through all of the cars features when I picked it up and Nick was very helpful with financing! I would recommend Cascade Subaru to anyone - especially if it’s your first time buying a new car!

Emailed with Matt Harteis and went in to test drive an SUV. We ended up buying the same evening. Matt was great and got everything together and got us out the door in a new car in under a couple of hours. By far the easiest and friendliest car buying experience I’ve had. Can’t recommend Matt and the team highly enough. Thank you!

Two words: Excellent Service! 2020 has been an unprecedented year on all fronts from seeing family to major financial decisions and transactions and Cascade Subaru was excellent with their single direction markings for indoor travel, compliant mask wearing, private vehicle protection in the service department, plastic barriers in the sales and financing department, new and sterilized pens, and readily available hand sanitizer. All that being said on general dealership note, we were fortunate enough to work with exceptional, flexible, and compassionate sales, finance, and management personnel. Matt H. was extraordinary. Matt did everything he could to get us what we wanted and never pressured us to make a purchase. He was very familiar with the 2021 Outback that we bought and it was brand new to the market. Matt had no issue staying a bit past closing time to make sure we were confident in what we wanted to purchase and streamlined the information gathering to make our transition to the financing department seamless, which allowed us to drive our new Subaru off of the lot faster! His diligence and attention to detail was noticed especially with the trade in process, we traded in two vehicles at a fair price and he was willing to work with his management team to get us the best deal possible. Once in finance, Patrick M. was quick, clear, concise, and knowledgeable. He was able to answer all of our questions and was relatable on his personal experiences with financing and warranties. After it was all said and done, the brand manager David H. came and spoke with us to make sure our experience was up to par, he was very appreciative of our purchase during an these economically uncertain times, and to sweeten the deal he gave our dogs a toy that squeaked, crinkled, and was a to scale model of our new Outback. The dogs love it and the new car! We could not be happier with our experiences at Cascade Subaru from the service department on our first Subaru to the individual, COVID-19 safe experience we received from general vehicle guidance during sales to the financing and final purchase.

Abe was great!! He was very informative and also helped me to get the best deal. Honesty is key and he was nothing but honest! 100% recommend!

Great experience! We contacted Cascade through internet sales, and a sales rep contacted me quickly and gave me numbers concerning my trade and new vehicle. When I arrived at the dealership, Abe Brannan met me immediately and had my vehicle and paperwork details all ready for me. NO bait and switch or other crazy dealer tactics. I will definitely return next time I am in the market!

Took my 2020 Legacy in for my 1st oil change & tire rotation. Everyone there was courteous & extremely friendly. Very happy with my decision to purchase my brand new car from them in April.

I went and test drove a car on a Tuesday. Called in on Wednesday told a sales rep what car I was interested in and when I would be coming in. He took down my name and number. I got there on Saturday (the day I told him I’d be there) and he sold the car I said I was interested in and said he didn’t have anymore like it. Then I waited 20 mins outside for him to pull a similar car around for me to test drive. Once I was back from that test drive I waited another 20 mins for him to even talk to me. Sales rep told me another car, like the one I originally wanted, wouldn’t be there for a couple days and there were plenty of other dealerships in the area if I needed a car same day. This “sales technique” lost a customer of a new vehicle and a trade in with positive equity. I never even got a chance to sit at his desk. (Also appraised my trade at more than $3k less than two other dealerships appraised it at).The used side of the Subaru dealership, I noticed, is much more attentive.

Great service! Very friendly and helpful staff.

Regardless of your location, Cascade Subaru is the auto dealership you’ll definitely want to visit! Clean, intelligent, fast, honest, no games, straightforward approach, open communication, with great pricing and excellent customer service skills.Abe did such a great job with the sales of my Dad’s car and my car too. He went over and beyond to keep us informed and to locate my Dad’s preference of car, great customer service.Nick is hands down the best financial manager I’ve ever dealt with from any car purchase I’ve ever made from any dealership! I’m a hard critic and you won’t regret shopping here!

I just bought my first new car ever with Ben Peak at Cascade. He is the absolute best. My husband and I test drove a Forrester last year with Ben, knowing I’d probably need a new car soon. Ben was incredibly knowledgable and helpful when we test drove. But it was his no pressure, laid back approach that brought us back when my car died recently.I always felt that he was being completely straightforward with us and not trying to push us into something, which had been my experience at every other dealership. I am thrilled with my purchase and Ben has a customer for life. I cannot recommend him highly enough.

I have purchased many cars over the years, but Cascade Subaru is my favorite dealer. I noticed how well my friend was treated when I went to the service department. When the time came for a new vehicle purchase, Subaru Sales Consultant ;Matt Harteis, made sure that I went home with the best vehicle for my needs. The process was smooth and positive. Dave Flanagan searched and found our perfect vehicle .

What a great service department

Salesman Matt Harteis provided exceptional service in helping me and my daughter find the car she wanted.

Always helpful, polite great people

Great car buying experience! Everyone was so friendly. I really appreciated the time Matt spent with me, showing me the options and letting me make decisions on my timeline. No pushing or pressure really set Cascade Subaru apart from the other dealerships I visited. Thank you so much!

Just bought my second Forester from Abe Brannan at Cascade and probably won’t go anywhere else as long as I live in the area. They are the most professional dealership I have come across. I live in Cleveland now and made the trip because I knew I would be in control of the whole process. If you want Subaru and you live in the Akron, Cleveland, Canton, or Youngstown area I would make the trip. Nothing else compares....

Purchases a certified used Subaru Outback from Josh at Cascade. I was purchasing from out of state but the process could not have been easier. Transparent, clear, straight forwards. I arrived to pick up the car and was in an our with all paper work completed in less than 30 minutes. Sales manager explained the paper work clearly and I was never pressured or given any hard sales tactics. Very professional and friendly all around!Im also a Miata owner (NB2) and it was awesome to see the collection of Miata memorabilia in the attached Mazda dealership. Cool to see the owners have a passion for motor sports and give back to the community in the region. Even read a magainze review for the new miata from a 1998 issue of Car and Driver that they had kept.Would purchase from Cascade again!

I visited Cascade Subaru based on a referral and couldnt have been happier. Abe Brannan was wonderful to work with! I visited the dealership twice and test drove multiple models and trim levels at both visits. His patient, informative, no pressure approach allowed me to take my time to decide between the Forester and Outback. I chose the Outback Limited and Im very pleased with my choice. Abe followed up with me the day after I brought the car home to see if I had any questions as did Pete who went over every function in and outside of the car before I drove it home. I highly recommend Abe and Cascade Subaru!

If you are looking for impeccable and professional service then you want to work with Josh Obenreder. Josh listened to my details and concerns and addressed them all. I couldnt be happier with my car and the service I received. Josh made promises and kept them. What more could you ask for when looking for your car? Do yourself a favor and make sure you work with Josh! It will be one of the best decisions you make when buying your car!

I initially stopped in with a question about a Subaru on behalf of someone else. Salesman Ben Peak took the time to review the car with me and answer my questions. It wasnt long before I was in the market for a new vehicle for myself and I stopped back in for a test drive. Ben did a great job explaining our options and letting us test drive a couple different cars. We were able to correspond readily via phone and email which helps when dealing with busy schedules. Ultimately the buying process was very easy and I feel we got a fair deal for ourselves and the dealership.The Cascade team quickly located our car and provided prompt delivery. They took the time to review the technology and features of our new car. My only recommendation would be that they allocate indoor or covered space for customer delivery on inclement days.The future of car buying is evolving. Ben and the rest of the Cascade team is poised to continue their success via great customer service and connecting with guests. They provide the information and access to products necessary to make fact based car buying decisions. And then follow up with a hassle free purchasing experience. I trust them and I would highly recommend them to anyone looking for a new Subaru in northeast Ohio.

This was my first brand new car buying experince and everyone at Cascade Subaru made me feel comfortable. Matt Harteis was wonderful and very helpful in getting me through the process of buying the car. I would recommend this dealership to everyone. They do not want to rush and pressure you into buying a car. They want to make sure you are happy and getting the right car for you.

Wonderful experience with BEN! We have bought 2 cars from him! Great, no pressure salesperson who keeps you informed daily of cars of interest to you! Focuses on what the customer wants, not what is currently in stock and goes the extra mile to find what is just right for you! Ask for Ben and you will be pleased!

Long time client of Cascade Subaru - two cars purchased and decades of service work. Unfortunately, their approach to service, at least on the Subaru side, has slowly gone downhill culminating with my recent experience.In to get some clunking fixed, which I assumed was the ball joints, and it was. $425 to replace. However, was also read a litany of other work that needed done totaling close to $2500. I asked for a breakdown along with costs that took a couple hours to received over two trys. Over half the recommended service was a caution category, most due by time and/or mileage.Thats not so bad other than the cost. Without sharing details but being advised by some mechanic friends the estimates were very high, I finally went to a well respected local shop. Total for all service there? $700.Whats the worst about all of this that has made me finally switch and actually makes me mad? They recommended the 120K service (for $600), THEN broke out items that would be included in the service and quoted them separately as well. Yea - lets get paid twice for doing something.No thanks - youve lost a customer and gained someone who will advise friends and family to go elsewhere.

WOW WOW WOW cant say enough about Ron, Chris, and Dan they exceeded my expectations completely! i took my sons 2015 Subaru in for some recalls and a trans service it needed a valve body and was past the warranty extension for the needed repair> we have had 3 of our familys vehicles serviced here and EVERY time GREAT Service and Well Taken care of on any issue!!

My wife and I had a great experience at Cascade Subaru. Their staff was incredibly friendly and attentive. Our client advisor was Matthew Harteis. He went out of his way to make sure we were happy with our new Forester. Matt always responded promptly to our phone calls and emails. In addition, their Product Expert, Pete Albanese was a great help during delivery! The entire staff made the buying process very easy and enjoyable. I cannot recommend Cascade Subaru enough.

Very family oriented. Ben was our salesman again. Good guy. Would do business with them again because of Ben. Absolutely. Hes so helpful and upbeat. Clearly loves his job and his customers. Goes above and beyond. Thank you Ben.In addition, the receptionists are so good and actually outstanding. They sound upbeat and are so good at their job. I appreciate that because I was a receptionist. Thankless job.We love our Subarus . Thanks Cascade!

Chis did a great job helping me out and got anything I asked fixed and made right. Great dealer and great staff. I will be retuning for any future services.

I recently picked up a new car from Abe down at Cascade subaru, he was incredibly knowledgeable and made sure I was getting into the perfect car for me! I appreciate the kindness, and professionalism that I received while working with Abe! Definitely will return for my next car!

Great place, great people, great cars

Just purchased a Forester with Ben Peak. We had such a natural, easy time there with him that it only felt right to leave a google review. I see someone else has had the same experience. No surprise there. Very knowledgeable, no typical sales pressure/tactics. Very straight forward and comfortable to interact with. I walked on that lot with a guard up, Im sure Ben could sense it, but by the end of our first exploratory poke around the lot, he proved trustworthy. Highly recommend him.

The best place to buy a car. We’ve leased two vehicles there and it was a easy, enjoyable process. Pat Primm and his team take the hassle out of purchasing a car. We highly recommend them to everyone.

Had a great experience buying my car. Everyone was extremely nice and helpful. The best place to buy a Subaru!

Ive always had a great experience at cascade Subaru. Top notch staff, excellent facilities, and great coffee to boot! If you need a new car i would suggest Subaru, if you need a dealer it is definitely Cascade auto group!

Well if i can give this review more than 5 stars i would give it 100 stars. This place is great and my service advisor Dan petersen was just amazing. He went above and beyond helping me with my two cars. I brought in my Wifes 14 forester becuase it wasnt driving well and having some issues with the VCD and ABS. I thought it was just a brake switch issue but it was worse than we though. It was a wheel bearing and the ABS sensor was having issues as well!!. A costly repair but he helped me check all the boxes on what we could do to get it fixed and fast. They were super busy that day and he made sure we could get it done in time to get my wifes car back for work later that night And I still had to bring in my 13 legacy for the Air Bag recall the same day. They didnt have many drivers left to spare so he drove me himself back home to get my other car in and then when my car was done i drove back home and he called me and said my wifes car was done and that they also was able to save the ABS sensor saving me some $$$. I will be coming here time and time again now as a Subaru owner. My Wife and I are very greatful, Thank you Dan and everyone else for making my Monday so special i was there from 930 am until like 3pm and not once did i not i feel welcomed and at home!!