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City Motor Supply
11670 Harry Hines Blvd, Dallas, TX 75229, United States
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City Motor Supply
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Ry
Review №1

I took my F150 to City Motor supply three and a half months ago for an engine rebuild and still have not got my truck back. I paid 5300 dollars up front and feel like I am getting scammed. City motor supply has not called me to communicate so I’ve been calling every Friday for five weeks and they tell me next Friday every time. Stay away from this place I wish I would have just sold the truck but they reeled me in with the website making me they were a reputable company with integrity. I bet I won’t get a response from the owner either.

Iv
Review №2

First lets starts by saying my knowledge on rebuilding engines is very small. Thats why I choose CMS to rebuild my engines.After receiving my engine block . It was missing all the screws and bolts covers and CMS didnt offer a new set to buy, plus CMS didnt even give me the old stuff back.All I got was a pretty looking engine.My mechanic had to go out of his way to buy all remaining parts at my expense.After everything was set to go. The mechanic showed me that the engine was not timed. And that it was CMS problem.Called CMS and they were NO help at all. They kept say its timeIm not a mechanic and they should keep there words on there warranty.FYI they said if I want my warranty then I must take the engine back.... really?!?!?!? The engine is already in the truck. More money 💰 🙌 😤.FYI dont bother going your self

jm
Review №3

Forced to give it one star b/c ZERO star option not available. Short block lasted 8,000 miles. Tear down by ASE mechanic revealed cylinder sleeves installed incorrectly that scored cylinder walls and took a chunk out of the bottom of the block. All main bearings extremely loose. Two different sized connecting rods. Wrist pins connecting pistons were not fully pressed in. Shoddy workmanship at best.

We
Review №4

No job too big or too small! I had run the gambit of all of the local cylinder head shops and most of them told me straight up to call CMS for my little 1200cc cylinder head. I always prefer to do whatever I can in house, but I could not be more please with the exceptional valve job and new valve seats that CMS installed in my 1970 Triumph Spitfire head for a very fair price. CMS will certainly have all of my future business!

Sc
Review №5

Great knowledgeable bunch of people. This was my first rebuild and City motors was recommended by another shop to weld my crank so I used them to check and hone my block and do a valve job. I asked a lot of questions and John was really patient explaining everything to me. The engine looked brand new when I got it back, I followed all their advice for the assembly and break in and 1,000 miles later Ive had no issues. Ill definitely use them again.

Da
Review №6

My first impression of motor was good, it is a hemi 5.7 for a 2016 ram 1500. Install was good I primed the oil system with a garden sprayer which worked well Im running royal purple breakin oil, it started perfectly over all Im very happy. Ive currently put 40 miles on it. Will update later ....Ok so I have 1150 miles now runs great Ive drained the breakin oil and am now running regular royal purple I am 100 percent happy

je
Review №7

They do good work check out my photos I had even compression across the board all four cylinders excellent compression

Jo
Review №8

Found them on google. LQ9 performance short block. Elgin cam. 30 over. Upgraded pistons. Floating rods.Checked their work when It got here and all their work was spot on. Bores, decked.I was impressed enough I am pricing a stroker now for my s10Rafael was my salesman and he did a great job putting together the whole thing.

Bo
Review №9

TERRIBLE SERVICE, TERRIBLE WORK, NO RESPOSIBILITY FOR BAD WORK, NO COMMUNICATION WIH CUSTOMERS - STAY AWAY

As
Review №10

Cool staffPeople that know what theyre doingRecommended place for your engine rebuilding and needs 👍

Gr
Review №11

Great customer service.

gu
Review №12

Took my 289 for a rebuild and turns out its a 347 Stroker and I didnt even know it till they verified it. A+ transaction!

De
Review №13

Shipped long block and received rebuild in less than two weeks, and engine runs good, if your needing a rebuild I highly recommend them, just ask for Rafael and he will get the ball rolling on your rebuild. Great job City Motor!!!!

Na
Review №14

DO NOT RECOMMEND, NO COMMUNICATION,

Jo
Review №15

I purchased a 4.7l for my 2007 Dodge Ram a year and a half ago and has not given my any troubles. The engine runs smooth, pulls good and has had no leaks. I am very satisfied and would do business again.

Je
Review №16

Dropped off my engine on a Monday morning and the clerk wrote the ticket for a premium long block to be completed and out of the shop by Friday. After multiple calls and several stories later I received my engine two weeks later missing timing gears, front crankshaft seal housing, and bolts called them and they said to come back and they would have everything for me but that was not the case...3 trips later they then decided to deliver two used timing gears that were not up to the factory specs. My engine is installed now with a new timing gear I purchased and runs ok however the rear main seal leaks oil now. Never had any oil leaks in my truck until these guys rebuilt and installed the crankshaft seal. That being said if you do deal with them triple check everything don’t assume they will be fair and perform quality work.

Ca
Review №17

Got a 225 slant six rebuilt here for a 62 Dodge truck good oil pressure. Good prices $1200 for short block, refurb cylinder head, and cleaning sheet metal. Definitely the place to go. They know there stuff.

Tr
Review №18

Did my first rebuild on an old Jeep as a Covid project. CMS was very helpful, quick turnaround, reasonably priced.

To
Review №19

John and the staff are AWESOME!I needed a motor to tow. They hooked me up with cam, pistons, upgraded the motor to a larger displacement!They know what they are doing!.We have been buying engines from them for 23 years!They are ALWAYS GREAT ENGINES!

Ed
Review №20

These people lie more than Pinocchio

Da
Review №21

High quality. VERY honest. This is my second motor rebuilt by city motor. Obviously I was happy with the job they did the first time, or there wouldnt have been a second. This time I had to have the motor shipped to Colorado where the vehicle was broken down. I never gave it a thought that since the motor was going out of state that sales tax wasnt due. Nor did they until David caught the mistake and called me several days later to point out the error and asking for my credit card information so that he could process a refund. They could have EASILY gigged me for over two hundred bucks and Id have never been the wiser. Im very impressed.

Ch
Review №22

I had these guys work on my pops in line six head and I couldnt have chosen a better place. I mean there work is second to none. my opinion, byfaby the best

Ra
Review №23

You go there, tell them what parts you need or what you want done, they do it. You double check before you put together and find all specs are within tolerances...what more do you want. They dont have to smile but they do anyways.

Fl
Review №24

I work at CMS . We try to do are best .

Gh
Review №25

Charged double quoted price after engine failure. They rebuilt the engine and it failed.

bi
Review №26

These guys actually know what theyre doing, theyre not just a salesman behind a counter. I got knowledgeable answers for my questions and some advice. One of the lifters I got was slightly nicked probably from storage. It was swapped out no questions asked and thats what you expect from somebody thats stayed in business this long!

mi
Review №27

Easy to find and good service. Was able to wait for 20 minutes while the cylinder head was resurface. Will definitely be using again.

To
Review №28

Awsome

Ni
Review №29

I just want to share the great experiance Ive had with city motors. I had my Dodge 4.7 vin N engine rebuilt by city motors. The polite and professional staff helped me unload and load the engine from the back of my truck. I got the engine back in 4 days, and it looked great. It even had a complete gasket set. The engine fired right up, and ran and sounded like new. However, the rear main sealed failed about a week later. Even though the failure was of no fault of city motors, John (Great and honest guy by the way) and city motors took care of me. I highly recommend city motors.

Da
Review №30

Nice group of guys, but they had my cylinder head for over a month and ended up having to come get it and get another cylinder head.

Jo
Review №31

Did a great job on my LS 243 heads milling them down at a reasonable price.

Jo
Review №32

Guys are very helpful and very knowledgeable

An
Review №33

I own a garage in denison tx and have installed several engines from them expert service great prices no issues a friend of mine that owns a garage and has installed probably 100 engines from them with no issues hooked me up with them .thank you john deer and city motors you will be seeing me soon for a 2.2 general motors premium long block.

An
Review №34

Dropped off a cylinder head to have a repair completed and it was finished in a few hours without an appointment. Ill definitely come back if I need anything done in the future.

Ha
Review №35

Poor workmanship on an inline 6 they rebuilt for me. Rear main seal started leaking profusely a day after engine install. Cylinder head bolt leaking coolant a month after install. I called about this and they told me to just drain the coolant and remove the cylinder head bolt and apply more thread sealant on it. Seriously? It was their job to make sure that didnt happen. No offer to fix their poor workmanship at all. I put 7,952 miles on this engine and it developed an unbelievably loud rod knock. Now the motor is junk. I called to asked them to fix the problem and their response was it was out of warranty. A 1000 mile warranty that absolves them of all responsibility of their poor workmanship and deceives the customer after hard earn money spent. Now Im stuck without a vehicle to get to work. They made their money, and I lost mine and stand to lose more because I have no vehicle now. Whatever happened to the days when customer care and quality of work was what mattered most?

Al
Review №36

My shop IN Ft Worth has done over 100 engines, and only one warranty, over 20years of great service. Thanks John D.

An
Review №37

Bought a 350 SBC from these folks back in 2000. Put it in my first full rebuild project truck. Worked great for the couple of years I had it.

An
Review №38

Brought my 2006 Grand Cherokee here to have the 5.7L Hemi engine replaced in Feb 2018. From the first week I had it, there was an oil leak and unacceptable valvetrain clatter on start up. I brought the vehicle in a total of three times (incurring considerable inconvenience and car rental expenses) and neither one of the issues was ever fixed. They admitted the valvetrain noise was not normal/OK, but NEVER offered to fix the problem. Now, more than a year later, the oil leak and noise have gotten worse and the longevity of the engine is very questionable at this point. Also, exhaust leaks developed at both manifolds and I incurred more than $1,000 of repairs to get them fixed. The shop I went to found they had siliconed two gaskets together and stripped the threads on one bolt on the drivers side manifold. I got the oil leak checked out prior to the warranty expiring by a dodge dealer and Im looking at a BBB complaint or possible legal action. Buyer beware! Shoddy work and they dont make things right.Update - Never heard from anyone regarding this review. Oil was leaking from both the pan and the rear main seal as I suspected. I had a reputable, independent shop fix it which cost a considerable amount. Stay far away from this business as they do shoddy work and dont stand behind it.

He
Review №39

If you use this place to do any work for you make sure you are able to go behind them and tighten all the hose clamps, battery cables, radiator fittings etc. Because I was leaking places for weeks. I returned our truck to them before I even got it home. Then had to take a 2nd day off work to pick it up the 2nd time. Got stranded with the truck the next time I drove it with oil cooler leak. Then the battierys went dead on me because they were not connected well. So be prepared to work on your vehicle in order to make it right after you get it back, even if you sent it back one for leaks. Just saying not quality work in my opinion.

ma
Review №40

These guys provided me with a great motor and worked with me to get my engine to and core back from the house, the engine runs well and the overall experience with these guys was great, good going guys, i have already told others of your re-manufactured engines and hope to bring you even more work, thanks guys, old truck runs like new, and better than before

Br
Review №41

The customer service is EXCELLENT. Very fast service and quality work.

Ja
Review №42

Very patient and helpful thanks David and all employees for your hard work and patience

re
Review №43

Great work, only came in for small repair on head, however great overall experience, very helpful, timely - all the things that make for a great experience! Thank you David and all your employees!!

Mi
Review №44

They welded two heads for me. Did a fine job. I will return.

FI
Review №45

I called in on Friday asking about a valve job at $350 plus parts. So I pull up on Monday aftet a 45min drive for it to changed to $275 a head. I was quoted $350 altogether.

jo
Review №46

Cheap motors ..3000 miles and seals are leaking on part they put together and they wont cover it under warranty..so either stuck with oil leaks or paying another thousand to get fixed..better off buying new one ..will come out cheaper in long run

ky
Review №47

I got a 351w roller from them, I mistakenly overheated it, tore it down to the crank to inspect and found slight damage to pistons from heat, I spoke with john dear, he assured they will get it fixed up, even if I eat the $$ for the rebuild Im ok knowing they will take care of it and it will be done right . They even chanfered crank oil holes as some machine shops dont . Prices and turn around time is hard to beat in DFW

B
Review №48

Great guys, this is my first motor build and John was helpful.

He
Review №49

My 289 (347 Stroker) was completely rebuilt by these guys and I couldnt be happier. Thank you!

La
Review №50

I had a 78 small block 400 that I wanted rebuilt to put in a truck that my son and I could do together for his 16th birthday...First off I am not a mechanic and had never done this before but I had help in place and wanted to do this with my kid. I explained to the counter staff exactly what I was doing and they said no problem, do a long block rebuild, so 12-13 hundred dollars later they returned my engine to me along with a box of old parts.During the process of installing the engine I found out that they had not installed a new oil pump nor given me a new one. Me, being a novice had assumed that it was installed as I could only see the old one in my box of parts. So I attached the oil pan and went to work. Come to find out when we went to instal the distributor....no oil pump! I called the City Motor and after talking with the counter staff was referered to the manager/owner. Explained to him what had happened and he pretty much told me it was my fault that I should have looked to see if the pump was in the engine. I guess i should look and see if the valves are there too......so hours later a new oil pump, that I paid for, that was supposed to be included in my rebuild and new set of oil, Im ready to go again.Problem is when I got the motor started and started checking things because it was running rough....I found water shooting out of my spark plug and mixed in my oil. Now Im not experienced but even I now that means either blown head gasket or cracked head, wich were supposed to be checked, fixed or replaced as part of my long block rebuild.......So now I have another call into City Motor, waiting on a call back from same manager/owner, we will see how this goes....I will let you know......he might say its my fault! LOL

C
Review №51

I took cylinder head to have one valve seat replaced, they offered to do valve job on the whole head and the guy in the front gave me the price for the valve job . when I asked my mechanic he said its better to do valve job on the whole head . when I went back to get the valve job done, the price was double, when I asked why the price is higher, the same guy in the front said that he made a mistake or I didnt hear him right .............. come on, give me a break

Ja
Review №52

Very helpful.

Ro
Review №53

Been dealing with over 30 years

ma
Review №54

I give them the benefit of the doubt after hearing so much bad things over the years but this is the last time I bring my business to them the worst quality of gaskets Ive ever purchase and totally outrageous prices when having to Outsource.

Jo
Review №55

They couldnt do a simple internal job on a small block right.

Le
Review №56

Fair price for every thing

Sh
Review №57

Great people

Th
Review №58

Good job the only thing that does not meet the delivery date

Bo
Review №59

Excellent works attesting to the guarantees of that place

so
Review №60

Well, here I am one more time, the engine that we bought has gone very badly, the first one wasting oil and I have lost a lot of money buying an engine and paying for installation, the second one they gave me paying 350 dollars for the engine change sounds like Locomotive very bad, now that I do the same thing to turn off 350 dollars and pay again 600 dollars to the mechanic to install again.

Al
Review №61

I liked the customer service, the ease of getting the parts I need in a very short time.

Ma
Review №62

I like how they serve the customer very friendly

ca
Review №63

Well

Information
26 Photos
63 Comments
3.9 Rating
  • Address:11670 Harry Hines Blvd, Dallas, TX 75229, United States
  • Site:http://citymotorsupply.com/
  • Phone:+1 800-443-1605
Categories
  • Machine shop
  • Auto parts store
  • Auto repair shop
  • Engine rebuilding service
Working hours
  • Monday:8AM–4PM
  • Tuesday:8AM–4PM
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–12PM
  • Saturday:Closed
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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