Samantha was very friendly and helpful in setting up my new phone and answering all of my questions! Thanks Samantha!
Great customer service and Elizabeth explained everything and didnt rush at all. I was definitely very satisfied with my purchase and the way I was treated as a customer. Definitely would recommend
We worked with Alison. She was friendly and was able to lower our bill a little. If you have any trouble or questions, definitely go see Alison. Thank you for helping us out! Youre awesome!
Just went in to upgrade my iPhone 11 to the new iPhone 12 Pro Max and omg!! Amy Erps was the associate that helped me today and I would recommend this to everyone I see! She was extremely professional and made everything clear so there wasn’t anything popping up out of nowhere. I also switched over from Verizon and even though the whole process was a complete mess, she stayed calm and slayed it! Definitely happy here.
I was extremely happy with the service received. Everything explained in detail and very clear.Thanks: U.S. Cellular and thank you Jessi V.
As always the USCellular location on West Kimberly Road is an amazing location. They are always trying to take care of you to the best of their abilities. Jessi the store manager is amazing. She is the main reason I keep going back to this location. I have a different location closer to my house but, she always remembers me and that is awesome.
I had a very good experience here. Very helpful and friendly. They give you the time you need and answer all your questions. I recommend and will do future business at this location.
The store manager, Jessi Vandendooren, was absolutely amazing and so helpful with our switch over from Verizon. Her customer service was above and beyond and I appreciate everything she did to make the switch that much easier! I cant wait to keep working with her.
I have and will continue to use this store for all my cell phone needs due to their outstanding courteous and professional customer service!
The place is full of scammers do not trust the store
Thank you Amy for all your help! Very pleasant store experience!
Excellent ork elizabeth
Great place to.get your us cellular needs
She was very helpful even had me learning more on these phones
Thank you for all your help in making sure my glasses were perfect.
Great place to go and nice people!
Elizabeth was a great person and did a great job
Very friendly and fast service.
I went to this location to get a phone for my sons birthday and Jessi was amazing! She was extremely patient and reviewed different options with me. I was so pleased with the customer service and the willingness to go above and beyond for the best customer experience!
Avoid this store, maybe US cellular in general. I purchased an iPhone 8 plus that is defective. Made several trips to the store for a replacement and was given the runaround and lied to repeatedly. Was denied the ability to even return my phone. Now i am past my 15 day return period/quality guarantee and stuck with a defective phone. Apparently they don’t find it necessary to follow their own policies.
Very informative and very polite
Jessi is great!
Elizabeth Did professional job
Terrible was told by employee who sold me new phone had 15 days to return went in to return BECUZ ITS jist too big and was told I couldnt! lets just say not happy or taking no for an answer
GREAT customer service!
Don’t go here. Rude. Very unhelpful. Go to the one on NW boulevard across from Northpark Mall.