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California Custom Sounds
5097 N Springboro Pike, Dayton, OH 45439, United States
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California Custom Sounds

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Rh
Review №1

Top rate products, top rate installers. fair prices. they will be doing the work on all our vehicles. they just installed a complete sound system in our smart car...new stereo, speakers and an amplifier

Gi
Review №2

Did a great job installing an Alpine head unit on my 2007 Mustang with the Shaker sound system. Sounds great and looks as if it’s factory.

Ke
Review №3

I went here cause my brother got a system and now google is asking for a review, my brother went here and apparently he left a happy customer so, 5 stars it is. And they was close to the house.

pa
Review №4

Dont go anywhere else this store has best service anyone could ask for. No cap best around they super great customer service experience too

Je
Review №5

Kenny is the best. So helpful, thoughtful, knows his stuff. He is very good at his job. you will never find another manager as good as kenny.

Ga
Review №6

I dont know anything about my remote start. The staff here is very helpful. Kyle went above and beyond to help me. He was awesome! Thanks guys!

gu
Review №7

Helped me find exactly what I needed for my car audio, very fast service too.

Ke
Review №8

Great service all-round. Kyle, especially, made sure I had everything I wanted and needed; that man needs a raise or something. Will definitely be coming back.

ch
Review №9

Kyle is an outstanding associate! Helped me find what I was looking for and even shared details! I will keep coming back for as long as Kyle works here! Good staff and friendly!

As
Review №10

Kyle is the best salesman you have!!! Anytime you need anything ask for him! Had a system installed in my envoy and it sounds great!!! ❤️

Se
Review №11

I got a remote start on my truck and Kyle did a great job explaining how it works 5 out of 5 would recommend

W
Review №12

Had 3 remote starts installed and all 3 worked great. They warranty any services provided. Friendly and informative staff.

Ji
Review №13

I have been buying from these guys a long time and they are always amazing. I love Alpine products and they are the Dayton areas only authorized alpine dealer. Kenny helped me out this time with a new receiver and was very knowledgeable and helpful. Stop buying your Alpine products online and go see these guys, they are COVID safe and friendly. You won’t be disappointed.

to
Review №14

The radio and speakers were installed in good time but the the salesman said that i would have better sound and could hear the music better. We took a trip to Arkansas, could hardly hear the radio unless it was on level 22-26 for volume and then it was fuzzy. Very disappointing...

Th
Review №15

I had a Compustar alarm installed in my Excursion by these guys. They were professional with their service and installation. I recommend these guys for you car audio, video, and alarm needs.

Mi
Review №16

Went in one morning to ask about radio for my vehicle and was told they would call me back in the afternoon when they found out details. No call back so I called next day and they told me they hadnt forgotten about me but hadnt got in touch with supplier yet. Never again heard from them!

Ca
Review №17

This place is the best around! If you want the best service, ask for Kyle!

Ta
Review №18

Stores little over crowded but they are helpful

St
Review №19

Friendly, knowledgeable dudes work here. Throw back to the 1970s in many ways.Cool place, great vibe. Jury still out on quality of work as they have my vehicle now. I was late dropping off, and they are doing their best to accommodate me.

ta
Review №20

If you need an installation, go here & ask for Kyle! Great guy!

De
Review №21

Very disappointed! When I bought and had a stereo installed the staff was amazing.4 months later,I started having problems.As of now I have had it back 4 times,the first 2 times I was told it is my USB cord,after buying 4 new ones that wasnt it! I am hoping that contacting the BBB will help. The last they told me It works perfectly!but when the guy got in the car to show me it worked,it didnt so he just shrugged his shoulders,I said so I just have to live with it? He had no answer.Each time they fix it I have more problems. Now the stereo doesnt work at all while my phone is charging.

Ed
Review №22

I was having issues pairing my phone to my radio and Kenny had it done in no time.

Jo
Review №23

Just had my Cadillac Cue screen replaced today and the work and service was exceptional. Great customer service from all employees I spoke with. Very pleased with my experience.

Ty
Review №24

I dont live in the area. Walked in to test out speakers before heading home. They showed me some great speakers they were offering free install on did install same day ended up staying late to finish the job. The corrected several issues from another shop. System sounds much better. I couldnt thank them enough. The general manager is a great guy to talk to and is very knowledgeable.

vi
Review №25

GREAT BUNCH OF GUYS GOT MY REMOTE START WORKING I DEFINITELY WILL BE BACK

Gl
Review №26

Excellent install, these guys did a remarkable job installing our new system and saved us some money when they didnt have to. What more can you ask for?

Ya
Review №27

Have good products, but expensive compared to others.

Mi
Review №28

Absolutely awesome install staff! Remote start system put on and worked around the problem of not having the original key fob!

Je
Review №29

These folks know what they are doing and are all about giving you great car audio at whatever price you care to afford. Ive trusted them with 4 vehicles so far and they have all turned out sounding great!

Ch
Review №30

Nice people....they did awesome work on my boyfriends truck when putting in speakers etc ....but they put in 12inch speakers in a box made for 10s....

OG
Review №31

I had a problem with my subwoofer I went and seen kyle and he got me taken care of in no time

Ba
Review №32

Ive always just had friends install my car stereos and you definitely get what you pay for. My new car stereo has the best sound I have ever heard in a car. These guys gave me an estimate, stuck to it and the estimated timeframe was spot on. Would recommend to anyone looking for great installation of their stereo.

Mi
Review №33

Great location, easy access and fantastic staff. Went in to browse and they found exactly what I was looking for. Fast and service with amazing quality.

Ja
Review №34

Friendly, knowledgeable staff, eager to please and was able to explain everything to us.The staff has always been very welcoming and appreciative for our business.We will not go anywhere else.Conner Collins is the guy we prefer.He is very capable and overall just a great guy.

Da
Review №35

I have had several of my customers cars and my own done here. From something simple to complete systems. Great workmanship and stand behind what they do, what more cold you ask for!

Pa
Review №36

First of all, I would like to apologize to California Customs for not writing this review sooner. I honestly thought I had praised them years ago on here.Ive done both the buy everything from them & scour the internet for best prices route. I have had 4 vehicles worked on here. Nothing extravagant, just basic head unit replacement, back-up camera install, and remote starters. No matter what the request, they are eager to please, professional, polite, and just people that you want to trust. The communication they provide is extremely welcome too. I told them I was never in any rush, take your time and get it done when you can. All that I ask is that you call me far enough in advance to make sure my wife can give me a ride.Oh, and the most recent install they did for me, I bought an amp physically too big for my truck and the location I wanted it installed. They called and explained the situation and gave me options to either do a custom install or a different amp. When I decided on the new amp, they made sure that I only bought one that met my needs; they didnt try to up-sell me or go overboard. And they were able to install it inside the dashboard so that it was completely hidden. Total win-win for me.It really is true what they tell you, you will save money buying everything from them because of the discount in labor they provide. Literally hundreds of dollars in savings. I know I am not going to waste my time searching online for low prices anymore. If they dont have the head unit you want in stock, they will order it.I honestly cannot say enough good things about this place. Their integrity impressed me and the ease at which it is to do business with them amazes me. I cant imagine getting better service elsewhere. If I ever need another install of anything in their repertoire, I am not even going to bother considering anyone else.

Ca
Review №37

Great service ! We had a navigation and radio installed in our sons 1998 Nissan Maxima. It is perfect and looks like it was factory installed by Nissan. Works great and was installed perfect.

20
Review №38

My name is jason zimmers, i cant say enough about these guys! Amazing service from begining to end. I dropped off my audi that had a botched stereo install from another shop. They fixed all the issues. installed new door speakers, and tuned the amps. And WOW!!! its a night and difference. IT SOUNDS ABSOLUTELY INCREDIBLE!!!Thanks again!!!!!

Ty
Review №39

Absolutely perfect! Besides giving a beyond solid installation, the customer service and attitude of the employees is so friendly and knowledgeable; even for someone like me, who has only limited knowledge about sound systems, I left there confidently knowing what was done to my truck. Any problems or questions I have or had in the past were solved in a professional manner... I felt just like one of the employees personal friends! Whether you seek a full install or just products for do it yourself projects, this is the place to get it!

OG
Review №40

Did a excellent job. Prices pretty high though

Th
Review №41

Ive spent good money here and got good help why I was there

To
Review №42

Had a new stereo put in my wifes car over the weekend, and couldnt be happier with the experience. I worked with Connor, and he was thoroughly professional - he listened to the requirements I had, and sold me exactly what I needed, and nothing more. No high-pressure attempts at upselling. Installation was quick - took only about a day, and the results look and sound great. Theyll definitely get my business next time.

Ji
Review №43

Extremely helpful and very friendly.

Ja
Review №44

Absolutely awesome place to go for car audio systems

Fr
Review №45

Super device, awesome assistance, timely work done while I waited. M as de sure we were comfortable. Loved them and will be going back.

Wa
Review №46

Bought a head unit here the other day. They price matched. Good dudes to deal with and very friendly. Definitely going back!UPDATE: Oct 5th 2020. This place is still awesome if not better than before. I ended spending over 2 times as much as I put my budget at and Im so glad I did.. I didnt think it could get better but these guys really know what theyre doing. When I came to pick my car up they gave me a very in depth tutorial on the system and took theyre time do a really great job. They custom tune your system to your liking. Highly recommend! The employees are great people.

St
Review №47

Were highly recommended. Good service.

Br
Review №48

Great place with great products. The gentleman there helped me out fonding exactly what i needed

Jo
Review №49

Always get great service!!

Co
Review №50

Tuesday 1/16/18 will be my second time taking my mustang GT (manual) in to figure out why the remote start is killing my battery. Never had an issue before i got the remote start. I hope they figure it out so i can leave a better review!

Ca
Review №51

As president of Alcazar Innovations, I am always looking for top quality and innovative shops to work with us on innovative projects. I have visited the West Carlton and the Beavercreek shops and had the techs look at my project, write down my contact information and tell me that the owner will give me a call back.A week later, I havent heard back from the owner nor the shops. I suggest to others who are looking for innovative solutions and not just your basic sub/amp installs to look else where.

Dj
Review №52

Knowledgeable staff. Owner was cool. They didnt give me everything I needed to I stall my sub though.

br
Review №53

Great prices and helpful staff. Wouldnt go anywhere else.

El
Review №54

This is the laziest service I have ever received.I went in for a simple car radio install. I made an appointment and dropped my car (and the new radio) off when the store opened, as instructed, and after waiting for almost 7 hours, I was finally able to pick up my vehicle. Everything worked fine for the first day after the install. By the second day, the radio simply stopped turning on. I tried troubleshooting first before calling the store back and immediately noticed that the kit was loose and I could easily wiggle the kit and the radio around within the alotted space. I then called the store and explained the problem. Instead of immediately inquiring about when I could bring it in to fix the problem, they began criticizing the quality of my radio and saying that “it wouldn’t be the first time they had seen one stop working within a day or two”. They then said they would try to fix it in a few days but that it was probably just a bad radio.I decided to take everything apart myself because I was no longer interested in doing business with them. Once I could fully view the radio compartment, I noticed that only three out of the four screws were actually in place to secure the kit and no screws were in place to secure the radio itself into the kit. After removing the screws and looking at the back of the radio, the cables had simply fallen out of the power inlet, probably because it was moving around freely while I had been driving. After securing the cables, the radio turned on and was working fine. The shotty mechanic was nice enough to put the screws he was supposed to use for the installation back in the radio’s box. I reinstalled the radio correctly myself and it is now working fine. I paid $160 for bad service and unnecessary judgment from the store’s employees. Regardless of the quality of my radio, I am a paying customer and expect quality work. I paid to have only 3 out of the 6 necessary screws put in place for a proper installation and to have the inevitable problems following blamed on me. It’s safe to say that I will NEVER be doing business there again.

St
Review №55

The service, the value, the selection were all top notch. Our sales rep, Conner Collins was very knowledgeable and professional.

Mo
Review №56

They installed a Sirius Satellite radio into my Lexus and did an excellent job. I

Me
Review №57

The experience isnt over yet Ive spent nice chunk of money with place taking car back and another bike

Ti
Review №58

I visit the west Carrollton store on a regular basis and Conner Collins is always very helpful and always has answers to my questions

Ta
Review №59

Very knowledgeable, throughly explained things so I could understand. A little expensive for me

Sh
Review №60

Excellent.Went above and beyond to take care of my auto starter issue. Would highly recommend.

Do
Review №61

Like good stereo work and the peoples are great on advice

Ra
Review №62

They ask what year make and model of your vehicle is they run it through the computer which was great it told them how many speakers I had and the vehicle and the stereo that would work well in my Ranger Right Price also

Co
Review №63

Love this place you need to go to google maps and up grade keeps tacking me to Austins landings

Ta
Review №64

Great customer service very knowledgeable staff my salesman Conner Collins was very helpful and professional.

co
Review №65

Can always expect amazing customer service and systems that dont fail. Thanks to conner collins for all the help especially!

Ch
Review №66

Decent shop with full installation and customization available. Book an appointment ahead of time, they seem to stay fairly busy.

Tr
Review №67

Great deals and they put my daughters radio in and it looks great!!

Ja
Review №68

They have a lot of stuff, great manager too.

Ca
Review №69

Service dog-friendly. Military discount.

Em
Review №70

Excellent radio work and they get it done pretty fast!

Ra
Review №71

About 5 years I started visiting this place, and I decided to purchased a stereo and back up camera, I spent good money in there, but I continued coming back and my experience has been awful, and I have been dealing with the manager of the store. Im sure Im not coming back

Jo
Review №72

The best in all electronics.

Sh
Review №73

Great Service, Clean Install:Recently purchased a 2016 Honda Accord Sport and was more than a little unpleasantly surprised with the stock audio quality. Definitely need an upgrade.I tend to be more DIY, on most things. But, I wanted a professional to handle this one, because the car was only a week old, at the time.A rep I was speaking with at Best Buy actually recommded me to California Custom Sounds.Stopped in early morning, met Conner, kinda discussed what I was looking for: more than anything more clarity, and cleaner low end...but not a “crazy booming system” or anything. Just clean, clear, and punchy.Conner was knowledgeable and super easy to work with. We went through a couple speaker setups, rough budgets, and how far to go with a sub and amp. I wasn’t super into the idea of filling up my trunk with a big sub box... but I knew I needed something. We ended up going with an under-seat sub... and it was perfect, to my taste. More than enough clean low end, punchy, and best of all, takes up zero trunk space. We switched out all of the muddy stock speakers for Kenwood Excelons, which sound amazingly warm and clear, without destroying the budget.The install side went great also. They scheduled me in quickly, within the same week. Quick turnaround time. Also, the install looked great. We added component speakers up front, so those had to be custom cut in, as well as a knob to easily control the under-seat sub. The idea of someone cutting a hole for speakers in your brand new car door is slightly unsettling, lol... But, everything came out flawless. Looked like it has always been there.Knowledgeable, easy to work with, clean install. Good experience from start to finish... and the stereo sound amazing. Highly recommend.

IP
Review №74

I recently purchased a Toyota Sequoia to pull a boat. The Sequoia is a very large SUV. I needed a V-8 and four-wheel-drive. This thing will pass anything but a gas station. The stereo in the Sequoia was only OK, very dated. Toyota used nice JBL speakers, so I just needed a new powerhead. I went to California Customs purchased a very nice Kenwood with all the bells and whistles it sounds fantastic, they installed it while I waited in about one hour... I love it !!! This is the third stereo they have installed for me each time they did an excellent and professional job

Br
Review №75

I do all my own installations and they have always been very helpful. When I need parts or get stuck on somthing they take the time and explain what I need to do. Thanks alot guys

Jo
Review №76

Very knowledgeable staff and super helpful for anyone that doesnt know alot about speakers!

An
Review №77

Great place, we got cars remote starter installed by them.

Ch
Review №78

Huge selection, very nice staff and very quick service.

Be
Review №79

Friendly. Helpful, knowledge service!

Ra
Review №80

Car at the shop again second time trying to determine why the unit was not programmed properly.

J
Review №81

They are great!

de
Review №82

They do great work

Je
Review №83

New system rocks

Cr
Review №84

Top notch service

Ma
Review №85

Great remote start

Ma
Review №86

Very good service

Ch
Review №87

Friendly service

Da
Review №88

Fixed my car stereo, will return

Ta
Review №89

Nice place

Pe
Review №90

Very friendly staff

Information
100 Photos
90 Comments
4.6 Rating
  • Address:5097 N Springboro Pike, Dayton, OH 45439, United States
  • Site:http://californiacustomsounds.com/
  • Phone:+1 937-294-2254
Categories
  • Car alarm supplier
  • Car stereo store
  • Car security system installer
  • Window tinting service
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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