Easiest buying experience ever! James Smith helped us secure the exact Subaru we had been in search of. We drove in from TN simply because of his quick responses and support through the decision making process. Less than 45 min to complete the transaction and get a full demo of our new car capabilities!
We were newlyweds on a weekend getaway in Midtown and had a flat tire Friday night. I mounted the spare and went to the website to make an appointment, but there were none available for Saturday morning. I took a chance and was at the dealership when they opened. I was promptly greeted by Rowe Hicks who was my advisor. I explained the situation and even put a time constraint on as we had a 3:00 appointment. The waiting area was clean, spacious, and had comfortable seating. Everyone I encountered while waiting was a pleasure. By Noon they had not only replaced the damaged tire, but they also took care of the 30K service I approved with time permitting. I would definitely recommend Stivers, and Rowe, for all your service needs. Thank you guys for turning a possible weekend buzzkill into a great experience. We will definitely be back.J and Jill Ellis
Stivers Subaru service is great! My service advisor (Ryan Lindsey) @ Stivers Subaru service always works promptly and in a timely manner to address and correct my issues the first time I bring my vehicle to the great Stivers Subaru service department!! Ryan is always very conscious of my time, is extremely knowledgeable, professional and courteous! Call now for your next Subaru service @ Stivers and if you and your Subaru both want to be treated with the respect you deserve ask for Ryan Lindsey and you both will be handled with kid gloves!!!Respectfully; Alton K Edwards
Ordered a 2022 Outback Wilderness with Sean Adams. Overall process was excellent and Sean was helpful in getting a good deal for our trade in. Cannot ask for a better experience at a car dealer. Highly recommended if you are in the market for a Subaru!
Great experience at Stivers. Ryan and Tony were extremely helpful in making the process quick and efficient. Ryan guided us with great detail into all of the features of our new vehicle and answered all of our questions. When it came time to sign papers, Tony had everything ready and highlighted to ensure that we didnt miss any blanks. We were given time to ask questions and have discussions amongst ourselves with no pressure at all.
Jon Mead was great! He was available when we had a question and willing to walk away when we were needing our space. He explained things simply but thoroughly. David, the finance guy, did so much in advance for us so we were not just sitting in his office on our hands while he filled in forms. And when I insisted on a red Outback, they tracked one down in Indiana and brought it to me!
We enjoyed buying a car from Stivers Subaru in Decatur. We were helped by Sean Adams. He was enthusiastic and knowledgeable without being pushy. We liked purchasing our car from there. The rest of the staff at Stivers was also friendly and helpful.
My wife & I purchased our new vehicle from Stivers. We worked with Mike Halligan, who made the entire process incredibly easy, from evaluating our trade-in vehicle, to setting up a test drive, and getting the vehicle and documents ready once we decided to make a purchase. This was, by far, the least stressful (and as a result the most satisfying) car buying experience weve ever had. 10/10 Would definitely recommend.
Had a great experience getting my car in this week! I called and was able to get an appointment just 2 days in advance, and once I arrived I was in and out in two hours. This is especially remarkable because my oil change and check-up turned up parts that needed to be replaced, and they were still able to get it done fast. Michaela was super communicative about my wait times and what was going on, and I was able to work comfortably from their lounge space. Thanks Michaela for a great experience!
I took my new to me Subaru in for an inspection, fluid changes and some repairs. The service was great as was the price. Marc Carnet, the service adviser, was great to deal with. I already referred a friend who is looking to buy a Subaru.
James Smith did an amazing job.Helped me find what I wanted, handled making arrangements and had me in and out of the dealership within 1 hour. Most importantly, I only spent about 15 minutes indoors. Clean dealership, courteous staff, and James, he really made it pleasant.
Just had another outstanding service experience at Stivers! If you are looking for a place to get your car worked on and are tired of all the dealerships going out of their way to prove how despicable and true all the stereotypes about being taken advantage of and/or charged a premium, then you should definitely come here. I always wondered why my mom was so fanatical about Stivers until I bought t first Subaru and experienced their next level service for myself. Every time I come in, I can expect honesty, great communication, and to be treated like family. One of the first times I came in, I needed a battery for the 2016 Outback I had just bought used. When the job was done and it was time to pay, Anthony told me he had done some research and found that the previous owner had bought this battery within the warranty period (almost 3 years) and that they honored the warranty and my battery was free of charge. Who does that?! Another time I came and bought a new set of tires for the Certified Used 2018 Outback, and after I had paid and left, Marc called me on the phone and told me that all new Subarus get a complimentary alignment within the 3 yr/36K mi warranty period, and that he had looked through the previous records on my car and noticed that has never been used by previous owners and gave me a refund for the alignment!These are just two stories. I have so many more. Because, these guys are out to earn your trust and operate from a place of integrity that you won’t find anywhere else. (I’ve tried)
Very pleased with my recent purchase of a 2021 Crosstrek. Jon Mead was very helpful throughout the process. I really appreciate his low pressure/high service approach to the sale. He provided timely and accurate responses to all my questions, and was able to meet the demands of my hectic travel/work schedule. I look forward to being a Stivers customer for many years to come.
Jon was the best sales person I have ever worked with. He made me feel welcome and was never pushy. I had to email most of our questions and he always responded quickly. He was so helpful while I was juggling full time work and a toddler. Him and his team made our first Subaru purchase a great experience. We highly recommend working with them and their team!
Overall, really great first experience. Went in to have my used 2014 Outback checked out, they did what I asked, no pressure and they had me in and out in about an 1 and a half. Anthony was kind, responsive, texted me every step of the way and kindly scheduled me to have the repairs taken care of. Had the opportunity to see many of the employees helping people as they drove up and drove off, it was nice to see everyone being so helpful. I will definitely be back.
I enjoy working with Micaela; this time it was to get my windshield replaced. She is prompt returning calls, answers my questions, keeps me updated. The technicians are skilled. This is my second windshield replacement (need tarps over those loads on the road!); no leaks, and the cameras, etc. work fine. I have enjoyed doing business with Stivers, I find them to be honest people who take pride in their work.
We purchased our 1st Subaru Forester yesterday with the help of Ryan Sullivan.He made every thing super simple and explained all the features with the vehicle. He was very helpful and a great salesman. I highly recommend choosing him.
Jasper is the best sales person ever! Honestly everyone there was wonderful. There were no pushy sales tactics from anyone. I 100% recommend
Cameron always provides great service and communication, maintenance work is done well and quickly, and the waiting room is clean, comfortable and great for getting some work done while you wait.
Thank you Sales “Mr James Smith “ for being SO knowledgeable and being there at the right time with a vehicle that truly fulfilled my new car search..
My service manager, Adam, took great care of me! He was super friendly and efficient.
The service and support was EXTREMELY excellent. They went above and beyond! Got a great deal on a car and they took excellent care of my wife and I. If I you’re a Subaru in Atlanta, you must go to this dealership. They really care and they’re not just in it for a pay check. They’re all about customer satisfaction…period.
Marc in the service department is awesome ! Always professional, thorough and takes care of my car every time I bring it in .
Amazing service, it was super quick, just stayed there for less than 1 hour and got out with my new car. Park Carrothers helped a lot, explained all the details and he keep in touch with you just to guarantee that you are happy with your new car. Financial was very clear and they did all the paperwork in blink. Very happy and highly recommended!
I dont usually write reviews, but I could not speak any higher of my experience at this dealership. Jasper and Tony could not have been more amazing. They were so helpful and got my husband and I what we asked for and more. This dealership is not close to us, but it is well worth the trip.
This was the first time that I took my car in for servicing at Stivers Subaru. I received excellent service. My service associate Lindsay Ryan is top notch and took Time to listen to all of my questions and possible concerns. Everything was taken care of including my regular service in a timely manner. I will Definitely be returning to this dealership.
Adam Cloud is a fantastic Service provider! I arrived early my car was taken right away and done early. I was kept informed and was given easy to understand information on the condition of my car. Definitely a wonderful service man and service department!
Sean Adams is the best!! He walked me through the process step by step. He took the time to go over my Forester from the front to the back! He is more than willing to answer any questions via text or email. This was the best new car buying experience I have ever had! Stivers Subaru’s customer service is unmatched!
I had a great experience at Stivers when I brought my Forester in for a recall inspection. I arrived early and was immediately attended to. Cameron completed my paperwork, asked if I wanted a complimentary general inspection which I really appreciated. The amount of time to complete the work was accurate. Cameron was even able to answer a specific question about my Foresters capability unrelated to the recall service.When I initially called for an appointment, the phone was answered by a person and they were able to respond to my request quickly. Great job Stivers!
They got me in right away when I didn’t book an appointment and needed service that day. Super friendly staff-Adam was a pleasure to work with!
From start to finish, buying my first car (all on my own) was a breeze at Stivers! Thanks to Ryan, I know all I need to about my new Outback and getting her taken care of when the times come. All the old adages about buying a car being a headache did not apply here! A huge shout out to Ryan for helping me through this process, and to Tony for making the purchasing part easy too! I look forward to seeing the gang when I come in for my first oil change!
I wish I could remember my service persons name, totally my fault as he far exceeded my expectations. Great service for an unannounced visit.
Fabulous dealership! I got my Subaru out of state and had a couple warranty issues to address and 😊Anthony😊 in service got me in the same day! They provided me with a loaner car because I live an hour away and kept me informed of what was going on. It’s worth the drive! Wonderful service and great experience. When we are ready to buy another Subaru (when this one does in 39 years- LOL) we will shop at Stivers.
Cameron was incredibly prompt and professional! This was my first time coming here, and I was out in half the time I was originally quoted and with an extra inspection thrown in as a bonus (came in for a recall repair). Definitely a great experience!
Got our first Subaru Outback 2022 yesterday in Stivers Subaru Branch. We had Jasper Garcia as our Sales Consultant. It was an astounding presentation as he delicately showed us the cars and give us options and ideas which will fit to our preferences. The manager Mr. Nguyen is very accommodating and maximize all the perks we can have. Overall it was a great experience for a first timer.
Service was tip top and my car left running better than when I bought it. I will be buying my next Ru from these guys without a doubt. Thanks, friends @ Stivers~
Took my Subaru in for minor maintenance. Had a previous bad experience at another Atlanta Subaru dealership and never went back. Car needed oil and had a squeaking noise while turning and occasionally braking. Nervous that they would try to make it out to be a bigger problem than it actually was (like many other dealerships are notorious for). Jesse did the work and the car ran and sounds great after. Just needed front brakes and oil. Rowe helped me out and didn’t try to do anything that wasn’t necessary. Will return for other work.
Excellent service provided by James in Sales and David in Accounting. Highly recommend working with them so you can leave this dealership with a phenomenal Subaru!Jim B.
Adam did a wonderful job as my service provider. I showed up early to my appointment and he got me right in. My car was finished in less than his estimated time with a car wash! I was comfortable in the lounge while waiting. In fact, I barely even had time to log in and get work done before the vehicle was ready.
Absolutely first rate service. The team member who helped me, Rowe, was exceptionally knowledgeable and friendly. You’re in very good hands with him, and I couldn’t recommend the whole place more highly.
Adam was beyond amazing. Super friendly and knowledgeable. Great service and a good price for our tires!
We had a great experience with Ryan! He gave us the information we needed to make our decision with confidence, and he provided great updates between the time we ordered and took delivery of our new Crosstrek. Highly recommend working with Stivers Decatur Subaru and Ryan Sullivan!
Mark Thompson took great care of helping me get a new seatbelt for my 2002 Subaru Forester. 231,000 miles and still going strong. Safely! Thanks, Stivers Decatur Subaru! (Youve got the best techs too!)
I recently had my 2016 Subaru Forester serviced at Stivers Decatur Subaru. Adam, the representative who handled the appointment, was terrific! He was professional, friendly, and thoroughly reviewed with me the technicians post-service report. Plus, he took the time to look up the answer to a question I had about the size difference between a Forester and Outback.
Stivers Subaru is a fabulous place to purchase and service a Subaru. When I bought my 2018 Forester Touring I could have purchased any car I wanted at the time. I chose Subaru not only because the car is wonderful (and it is) but because Stivers Subaru makes me believe that I bought the best among luxury SUVs. Adam Cloud, my Service Advisor, was courteous, knowledgeable, and above all respectful. Adam and Stivers made my day!
Best service department visit Ive ever had. My normal dealership couldnt accommodate me when I ran into an issue with my Outback. Marc and the rest of the Stivers team stepped in a took care of me. My Outback is better than ever! I cannot recommend them enough if you have a Subaru that needs service. I may have to visit the sales team once.car.prices arent so crazy!
Truly exceptional service. I look forward to and am always pleased by the outstanding level of service being done at Stivers Subaru. Mark Thompson was very clear and he explained the items that would be handled during service. It took only a couple hours to complete, it got nice car wash and then, I was on my way. Thank you!
The service was a lot quicker than I assumed it would be! Mark Thompson was very nice and I definitely recommend him. The waiting area was clean and I was pleased to see there were outlets for me to charge my phone and lap top whilst I wait. It was a relaxing waiting area with TV playing! :)
Best car buying experience ever!!! Russ Fineman and Jon Mead are simply top notch! They are personable and professional, which made car shopping a pleasure and to top it off they were able to deliver my Forester to my driveway in FL!
I wish to share my experience working with Park Carrothers at Stivers Subaru. Park did a great job helping us purchase a new outback. He was very knowledgeable and attentive to our needs and we appreciated his help very much! Thank you, Debbie and Jim Thompson
Rowe Hicks was our advisor and he was great at keeping me well informed. The car wash was also greatly appreciated. Work was done on time and seems to have resolved my issue.
I have never had worse service! I was stranded on the interstate and called to see if I could have my car looked at if I towed it there. They said that it was fine and they would see me when I arrived. I towed my car there at an expense of 200+ dollars. When I arrived no one was there to greet me. So I had to hunt someone down. When I finally found someone they informed me that they were closing in 40 minutes and could look at my car till Monday. I explained that I talked to someone on the phone about my situation and that it would be looked at when I arrived, he said there was nothing he could do about it. The whole time this conversation was happening he never got off his chair. I told him that I was stranded out of state and had no place to go, and was ignored. As a veteran, I am astounded at how incompetent and unprofessional this shop was. I still love Subaru but this store should be ashamed of how they conducted themselves.
Buying a car can be daunting. Living in Israel and returning to Atlanta I managed without a car for seven years. I have had Subaru on my mind for years. Stivers Decatur Subaru are tops in terms of assisting one with getting ones dream car. The team at Stivers, especially Ryan Sullivan, David Montgomery, Russ Fineman, Lindsey Ryan, and others are extremely helpful and professional. I am so happy with my new Outback Touring model. “Great staff sells cars!”
This was the easiest car buying experience Ive ever had. They were fair and reasonable. Curtis was incredibly responsive and easy to work with. He passed me off to Tony for all the paperwork. All around straighforward people to work with. Never felt haggled or pressured. Would definitely buy here again.
Easy car buying experience. Jon collected information for my credit application prior to arrival, so once we arrived Tony was able to help us quickly go through the paperwork. After Jon showed us all the features of the car and offered to help us set up our phones through android auto. Easy, pleasant buying experience! We were in and out at our pace.
After a terrible experience at another dealer, we came to Stivers and were pleasantly surprised at how awesome they were! Our salesman Jasper was helpful and friendly as soon as we arrived and was able to source the car we wanted quickly despite not having it on the lot. He was knowledgeable and great to work with in person along with quick to respond to our extra questions via email and phone. Finishing our sales paperwork at pickup with Tony was smooth and easy! Highly recommend skipping other locations and heading to Stivers!
Marc Carnet Subaru rep was excellent. Listened to our concerns & what we wanted performed. Marc took the time to go over all the details with us even potential findings. Marc kept us informed of timing & progress throughout. We appreciated his concern for our satisfaction & his communicating with us .
I just want to say Thank you very much to Marc Carnet for going above and beyond to help us when our 2015 Subaru broke down while we were in Georgia being that we are from California. He is very knowledgeable and just a great person to deal with that I feel he truly loves his job and one of the few people I have met that is really there to help you the best way he can. Thanks again Marc and the only bad thing about all this is you are not my local dealer but thanks for saving our road trip and by the way the car felt way better and quieter on the drive back to Cali.
My service advisor, Adam, was very courteous and professional. It is always a pleasure to visit your service department.
We had a great experience working Anthony Pitillo our Stivers Subaru service manager. There was a weird setting on the vehicles that other dealerships swore didnt exist, one even charged us $150 for doing the research. Fortunately, Id seen the setting described in Subaru online forums. But the crew at Stivers knew about the setting and were able to make the change. Even though there is a closer dealership to our home well keep making the trip to see Anthony and all the great folks at Stivers. FYI, that where to purchased our 2020 Outback too!
I ordered my Red WRX Premium this July and was pleasantly surprised when Ryan, my Salesperson let me know it would be 2 weeks early! They gave me what I needed for my trade in to make the deal happen and they communicate very well with their customers.
Cameron is always friendly, helpful and efficient. The work I needed was finished promptly and properly. I won’t take my car anywhere else!!! A+++
We bought our Subaru here in 2020 and it has been a fantastic experience so far! We love our Crosstrek! Just did our second service and Cameron was outstanding! He was very professional and friendly! The work was completed by the promised time, even though it was a busy Monday!
I had a great experience with Stivers Subaru, and got great service from James, my salesman, and Tony in finance. I drove over from Birmingham because Stivers had the right car, and we finalized things before end of day on Saturday. I love my Impreza!
ALways a pleasure to be helped by Mark and/or Anthony!Thank you!!!
Ryan Sullivan was great to work with. Responsive, friendly, and was very thorough in the delivery of my vehicle. My entire experience in buying a car from Ryan was quick and painless.
I have always dreaded car shopping. However, my experience buying a car at Stivers Subaru was non-stressful and actually pleasant, specifically working with Sales Consultant James Smith. He is pleasant to work with, is very knowledgeable about the car, explained the features of the car before taking us for a long test drive to demonstrate the cars features and was very patient with my questions. It was a non-stressful experience and I came away with a great car. I would highly recommend buying a car here.
Stivers has earned our trust to take good care of us, and our great service experience with Adam Cloud this week strongly reinforced that.
Mike and James were very helpful in our purchase of our new Subaru. The whole buying experience was pleasant. I am thrilled with my new Outback!
This was my first Subaru and the experience was excellent. Sean Adams was great to work with on the sale and he organized the closing and delivery which was smooth and painless. Stivers was an excellent choice.
After going and calling over 5 different Subaru dealerships, I connected with James Smith at Stivers Subaru. In search of an Ascent (touring in white), all of the dealerships tried to do a dealer trade and none could find the exact one I wanted. James searched and after learning there weren’t any available he was the only one who offer to have one built for me! James went above and beyond to help me get in the car I wanted. He helped me with all my options. The team at Strivers were great! When I arrived to pick up my vehicle (which came in a few weeks earlier than anticipated) Sean and James took ample time to review every feature of my new Ascent with me. Great service. Great people! Highly recommend this dealership!!
Mark Carnet has been my service rep for 9 years. Very efficient. Gets me on the schedule if there is an immediate need and is pretty good at giving me an accurate ETA when the car will be ready.
Just moved to the area and had not been to Stivers Decatur Subaru. Excellent service. Cameron, my service advisor, was outstanding. He listened to my ramblings and knew exactly how to translate to actual service needs, while not up-selling me. When my car was ready, he left me a very detailed message regarding some of the specifics of my vehicle I was concerned with. I felt taken care of by a professional.
Follow-up to the below review - I just bought another vehicle from Stivers Decatur Subaru, this time a Hyundai Sonata, but still a great experience! Sean Adams was very helpful, and since Id been there before, the process was incredibly quick and easy!I bought my first Subaru! After hearing such amazing things from all of my friends and family who have been driving Subarus for years. I decided to go to Stivers, since it was local, and am so glad I did. I walked in without an appointment, and needed help not only finding a used Outback that fit everything I was looking for, but I also needed a value on a trade-in for a non-Subaru. They set me up with James Smith, and my experience with James was hands down the best car buying experience Ive had. The previous experiences have been pretty rough, so much so that my wife wont come along anymore, but after hearing about James, she said she hopes we buy another Subaru from him! James went above and beyond in terms of finding the car, talking through the safety features with me, and was patient and not pushy at all. On top of that, the dealership is incredibly clean and has great amenities. That may not seem like an important aspect since youre buying a car, but if you have to lounge for a little bit, or want some coffee, the little things add up in my opinion. I think its safe to say were probably going to get another Subaru, and well definitely be going to Stivers again!
Had a great experience at Stivers Subaru working with Curtis. Curtis was very knowledgeable and helpful while also not being pushy. He made the process of buying a new car simple and as smooth as one could hope for. One of the best car buying experiences I have had!
Jasper at Stivers Subaru was amazing in helping get me into a new Subaru! He answered all of my questions and really worked to get me into the right vehicle. I would recommend Stivers Subaru, as well as the Subaru brand, to anyone looking for a safe and reliable vehicle.
Thanks to Sean Adams, my first Subaru experience was amazing, he provided all the details I needed to know about my vehicle, easy to reach and is also a prompt responder, great communication and gave me the confidence I needed to leave that lot with a brand new car! Great service makes a happy purchase! Thanks again!
James Smith is the best car salesperson I’ve worked with in over 40 years of car purchases. He was quick to respond and anticipated our questions before we asked them. He sold both my daughter and I cars within a 24 hour period and handled the whole process in an honest, caring snd straight forward way.
My service manager, Rowe Hicks, was very helpful, courteous, and patient, while I had to make a difficult decision to repair an old Legacy. In the end Im happy I did. The car still runs great for 21 years old.
I recently bought a 2021 Forrester from Stivers Subaru. Dave Ashbaugh was EXCELLENT to work with. Dave got me the car that i wanted, within my budget. I had to stay within a certain price range. Dave made it happen. Dave is super knowledgeable. He went over everything with the car. Helped me set it up, with my phone. I had a great experience at Stivers Subaru.
Definitely shop at this location and go see Curtis and Tony in Finance. These guys are amazing. Curtis will get you exactly what you want and need without killing your pockets. He never pressured me into any sale he just listened and gave his honest opinion. I told him what I needed and a price I was comfortable with and he exceeded my expectations. I got a 2021 Subaru outback premium with some additions of course. He answered every call and text that I sent and helped me purchase my first ever Subaru. He and Tony are phenomenal they will have you in and out in no time and supreme service that makes you feel like family. No crazy hidden fees they were Direct and honest from start to finish. Definitely shop at the Stivers location and work with Curtis and Tony in Finance if you get a chance. You will not be disappointed.
We highly recommend SDS. We have had our car for over two years now and every service appointment has been a pleasant experience. The highlight is the last service we had with them for alignment check up and airbag sensor replacement. The service advisor Micaela was very helpful in assisting us with what we need and even expedited the service time for us so that we could get our car back earlier before we can leave for our family vacation. We are happy customers.
This is a great location to get services on your Subaru. Their waiting area is clean and comfortable. I worked with Adam and he was very helpful and easy to talk to!
The entire purchasing experience was great from start to finish. I have been purchasing vehicles for over fifty years and Michale Halligan was possibly the best salesman I have ever worked with. He was great to work with. He could not have been any better. The Business Manage, David Montgomery was also excellent. This dealership is fantastic. They treat you and make you feel like they appreciate your business. I highly recommend them if you are in the market for a vehicle.
Super experience purchasing a 2022 Subaru Outback from salesman Sean Adams. He was very informative and timely with responses to my phone calls and emails. I would recommend Sean to anyone interested in purchasing a car from this dealership. Russ Fineman, Sales Director took time out of his busy day to meet with us on two occasions. Finally Tony Nguyen, Business Manager who was very thorough with details & options at the closing (no pressure at all in dealing with these three professionals.)
Ryan Sullivan at Stivers Decatur Subarumade buying our Outback the easiest and most pleasant experience we have ever had buying a vehicle. Ryan was very knowledgeable and explained everything we needed to know about our Outback. He helped us set up the Outback to our satisfaction. The dealership was great the staff was terrific. Thank you so much.
I had an amazing car buying experience at Stivers Decatur Subaru! I went in expecting the worst, given previous private dealership experiences, and Mike Rutledge made everything so wonderfully easy. He was able to answer all my questions and helped me trade in my car for a 2020 Subaru Forester with no additional ‘dealer fees’ surprises! The rest of the staff were also so very kind and Informative to me. Highly recommend Stivers Decatur Subaru and ask for Mike!
Ryan was wonderful to work with. We were extremely impressed and pleased with the overall experience. Thank you.
We had an excellent experience! Jon Mead was very helpful, informative and kind. He was quick with his responses and it made our car buying experience so much easier than we anticipated! Everyone we encountered was helpful and easy to work with! Highly recommend!
Just got my car serviced at Stiver’s. It was my first time at this dealership and it was a fantastic experience—exactly the kind of friendly atmosphere and level of service that I’d expect from Subaru. Love this brand and the store lives up to it.
This place is disappointing. Originally met with James who seemed helpful and told us to call the next day at 8am to place a deposit on a vehicle because it was “close to closing time”- when we called to put our deposit down on the vehicle at 8am none of our calls were answered or returned. After multiple calls we were told the quote we were given was no longer valid because someone offered more money for the car and they could not honor the quote THEY gave us. After that no other questions were answered and the GM was completely rude. Definitely do not recommend trying to buy a vehicle from them!!!
I had a routine 6,000 mile service check-up on my Forester and it was a great experience. Adam did the service and was friendly and helpful. The whole experience was easy to book and it was great!
Very pleasing buying experience. Jasper was extremely helpful. Everyone is considerate and caring.
The process with Mike was fast and efficient. No waste of time or needless hidden fees. This is our second car we purchased from you guysThanks
We had a great experience at Stivers Decatur Subaru! Ryan Sullivan was helpful, knowledgeable, communicative, and made the process fun! Even the financing process was painless. If we ever have a need for another vehicle, we will be back to Stivers and will certainly recommend to friends and family. We couldnt be happier with our new Crosstrek!