I literally threw my Note 20 Ultra on the pavement at approximately 3:30 pm, I cracked the left corner. I arrive to Dee Knows Phone at 4:45 pm, I explained what happened and I was quoted a price of $325.00 to repair phone. I gave the gentleman the phone and return to pick it up little after 7pm. The gentleman explained I was quoted the price for the Note 20 but he refused to allow me to pay the difference. The staff was knowledgeable, courteous and on time. I would highly recommend👍👍👍👍👍

I asked for the entire back of my phone to be fixed, I was advised that it would take over the weekend to repair, I stated I would go somewhere else. The owner caught me while I was leaving stating he could have it repaired. There was a specific piece that needed and I was very specific about wanting the entire back of my phone case to be repaired and it was not. Went back Monday to be informed by the owner that I only paid to have the specific piece. I would never pay for only a part of my phone to be fixed. I wanted the entire back part of my phone replaced. Very bad business

High quality work and for a good price, definitely will take my phone here again if needed. Back was repaired while I waited.

They fixed the back glass on my iPhone 12 and did an amazing job.

DO NOT BUY PHONE. This place is only good for phone and accessories repairs. I bought an IPhone 8 off display. Phone was already dead so I insist that the phone be charged and turned on so I can examine it. Everything checked out good. Went to my local service to get it activated and it went through smoothly. Not until I decide to make a phone call. The person on the other side of the line couldn’t hear me. I knew the mic in the phone was not working so I immediately take it back to the store. I had to wait an additional 4 days for phone to be fixed because they didn’t have the part in the store. 2 weeks later my screen on the phone is black and not responding. I don’t have the patience to take the phone back up there to get it fixed once again. There’s no refund so I’m just left with a already broken IPhone. So you’re just better off getting your screen fixed for your electronic phones and accessories

The fixed my water damage phone at the Alabama store fast. Great staff and company.

Great prices and service

Great place they will try to work with you if its feasible

Good guy.. Couldnt help me but pointed me in The right direction!

Thank you so much for taking good care of me and my son. You and your staff are truly helpful and friendly.

Nice place repaired my phone in a timely manner and 60 days warranty included

Excellent staff and great location

Very bad experience

Very courteous and helpful team!

The only place I will ever go to get phone fixed. The service is excellent, the prices are amazing and the tech is cute! 🤗

Like their honesty. Took phone for screen repair. Rep told me not worth repairing as cost for repair for that particular phone was more than phone was worth. I appreciate that. Tells me they are more about being ethical than making money. )i(

Went with my family chef Fonzie. Service was excellent. Highly recommended experience

Friendly, professional and fair prices. Got my screen fixed, I will be going back to do business. 🤝

We drove there from Alabama to get our sprint iPhone unlocked and they did it in 10 minutes. We recommend them.

This place was so unprofessional and a waste of my time!! I had high hopes of this place because of who referred me.. So I went there 3 times over two weeks and guess whos phone is still broken?! This gals!! First time was for a price quote, which wasnt bad, but was average. Second time I went to get my phone fixed, this guy told me they didnt have the part, he would order it that day and to come back in 2-3 days. I had to ask him if he needed my name or anything from me. He said no just come back in a few days. I go back today and HE DIDNT EVEN ORDER THE PART!! The young lady tells me that she will order it if I am able to leave a deposit. WHY DIDNT THE TELL ME THAT 3 DAYS AGO?! I would have left the entire payment if it would have helped get my phone fixed.... Sighhhh. Dont waste your time here, this place is a joke. Guess Im on the hunt for someone who can actually fix my phone...

Great Job on my phone Dee Tech.

Very knowledgeable and he has best prices

My watch was cracked and I didnt wear it for about 6 months. I found Deeknowsphones on Instagram and finally made it to drop off my watch. Only thing I didnt like was that It took almost a week to get it fixed. But other than that, my watch is back to normal!

Great service

I got my phone fixes here. Great job!!

No more cracked screen!

Fast service and cool people. Best repair shop on the eastside.

Had my galaxy s7 broken and they fixed it same day and sold me a case thats worked great. It isnt name brand but its cheap and so far gets the job done. The buy and sell phones here too

Great place love it here don dee and Chris is the best #1 cell phone shop in the city

I love this place great prices for your old phones I done been here probabuly 3 times and would recommend this place to anybody who wants to sell they old phones for an affordable price!!!

Professional down to earth staff.

Tried REALLY Hard to fix incoming volume with phone, but it had other plans.

Dont pay much and doesnt give estimates

Great staff and great parts.

Nice place friendly staff excellent service

Great customer service

Great personality with Dee and fast reliable service. Please go to him in. Saving crunch $

Fast friendly staff

Great Customer experience and good prices.

This spot is Certified by me💯💯💯 Ive sold and bought numorous phones from this spot. And the Secretary is The bomb💣💣

Very professional and the color of my screen was just like the original.

Great service as allWays

Awesome and great at everything.

Best phone repair period

I love this place

My favorite place to fix anything.

He knows his phones !!!👍🏻

A little pricey(Im lowkey broke too) but great service and great staff

Fast friendly

They cool

Friends