If I could do a zero star I would. Had used parts on new install. I had to go behind the crew every time they came out and pick up metal large and small. Most of the caps were left with very sharp edges on them. Most of the posts are cut at an angle so most caps are crooked. If your looking for a professional fence install I would not use this one. To end on a positive note Margie did understand my concernsAnd offered to send another crew out which I declined.
Built a wood privacy fence for me about 6 months ago, looks great, good price. They even came out and readjusted my back gate after I knocked it out of align with the lawn mower.
I recently had an aluminum fence installed by Aegis Fence and the entire process has been an expensive and disappointing ordeal. This is a listing of issues we have encountered.1. In excess of 30 oil stains were made on the driveway. The cleaning efforts by Aegis have led to permanent damage (removal of the top layer of concrete and a spider web of cracks). This is heartbreaking because it is a new house.2. Several fence posts have no concrete.3. Several fence posts were never seated in the concrete (the posts are movable with one finger).4. Several fence posts have globular mounds of concrete rising above the grass height.5. Some concrete mounds have trash sticking out (cigarette butts, wires, etc.)6. At least 9 cubic feet of concrete, gravel, cigarette butts and other assorted trash was left in the yard. We have spent hours cleaning up the garbage they left behind.7. Several dozen extremely sharp cut aluminum fence pieces were left in the yard.8. Despite nearly daily assurances for three weeks that repairs will be made the following day, no work happened. I had to initiate every single contact.Two of their actual excuses were turned ankle and phone not working.I understand that accidents and problems happen. The difference between a good company and a bad company is how you respond to those problems.
VERY poor communication. Looking for someone else now who can follow through.