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Sherwin-Williams Paint Store
2705 N Water St, Decatur, IL 62526, United States
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Sherwin-Williams Paint Store
Comments
Ph
Review №1

Cant get them to answer phone calls, called many times, no answer. Order couple of thousand dollars worth of paint and supplies over a month ago and still have not been delivered.

Je
Review №2

The sales associate was extremely friendly and helpful. This is why I buy my paint here and not the big box store. Will definitely come back.

Br
Review №3

Zach was super friendly and really helpful! If you have any questions about what youre buying or doing, this store would be a huge help!

An
Review №4

The manager and assistant manager there are amazing!! I had to of come at least 4 days in a row. I was looking for colors and they both helped me through each step everyday. I appreciate them for their time, patience, and kindness. Also for being so knowledgeable .

Tr
Review №5

I highly recommend this paint store! Very affordable and high quality paints with knowledgeable assistants that can match your paint color to whatever item you bring in. They scan the item and the machine matches the paint. Very awesome place

Ke
Review №6

Horrible experience. The lady helping my wife had an extremely unpleasant attitude, maybe she needs to be in the back where she dont have to deal with customers.. I will never go back to this place. I have never in my entire life seen such a horrible attitude in a position of service.. well maybe a fast food drive thru

De
Review №7

I was excited they were able to perfectly match a color card I got from another store. I was impressed!

Al
Review №8

We bought some interior paint for our home from Sherwin-Williams and were very impressed. The paint is thick and great quality, it took about 5 minutes to mix the paint, and the cashier/paint guy (lol) was so kind and helpful! Yes, it is more expensive than buying paint at a big box store, but the quality is worth the extra money. The next time we need paint, well definitely be back!

Ji
Review №9

Africa American sales guy needs to learn to read. After going over it twice about the use of the paint on a outside project he still managed to give me interior. Had to return it the next day, 12 mile round trip and never even got a apologie.

Tr
Review №10

Friendly and fast service!

Di
Review №11

The clerks are very knowledgeable and helpful and their paint is truly wonderful for one coat coverage

Ll
Review №12

The customer service was fantastic even when we showed up 30 min before closing on the last day of their annual sale!

De
Review №13

I would tell them how much we love their paint and how great the sales person was with matching what we wanted.

Co
Review №14

Selection and quality are great but prices are rather steep. Even with my 30 percent off coupon. :(

B
Review №15

The staff was not knowledgeable at all. I expect to go to a paint only shop they should know everything there is to know about paint. They were basically children that were there to sell paint.

Cl
Review №16

Very knowledgeable and helpful service.

St
Review №17

Professional friendly people!

La
Review №18

Great staff! The woman that helped me was very knowledgeable and helped me pick out colors and tools.

Ji
Review №19

If you want good service trying to decide what paint you want, this is the place to go.

La
Review №20

Sales people very knowledgeable and helpful. Knows their products and usages well.

Ka
Review №21

Very helpful and explain anything that you have questions about.

Ma
Review №22

Highway Robbery!? Serious lack of knowledge here, no communication between employees, needing a managers assistance for the smallest of tasks! Poorly trained staff with an I just work here attitude. Lack of advertised products on shelves and no clue of when they will be in stock, wow. Unreliable info on delivery of orders, overall a Huge disappointment. I cancelled my $400+ order and will Not return, I can find better products online for cheaper! Seems Typical of most Decatur business, customers do not matter.

Li
Review №23

Good customer service and knowledgeable staff

Ro
Review №24

Friendly staff. Nice place to buy paint.

Ka
Review №25

The paint is great

Ki
Review №26

Great paint, good service

Pe
Review №27

Good products

Me
Review №28

The service is great

Sa
Review №29

The sales are great

Di
Review №30

Great

Information
4 Photos
30 Comments
4.3 Rating
  • Address:2705 N Water St, Decatur, IL 62526, United States
  • Site:http://sherwin-williams.com/store-locator/paint-store/decatur/il/703195?utm_source=google&utm_medium=local_listing&utm_campaign=tag_local_listing
  • Phone:+1 217-876-0108
Categories
  • Paint store
  • Home improvement store
  • Wallpaper store
Working hours
  • Monday:10AM–4PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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