Salesman, Bentley Bleich, was recommended to us by neighbors that had purchased flooring.He was extremely pleasant and knowledgeable about flooring that we were interested in. He took his time and thoroughly explained about the difference between flooring.I highly recommend Dolphin Tile and Carpet. And especially Bentley.
We love our new carpet. We could not be more pleased. We are glad that we used Dolphin Carpet and tile Deerfield. Bent went out of his way to go over the different carpets and the different manufacturersHe helped us narrow down our search and pick the right carpet. He explained the whole process so we knew what to expect. The installers were great!! They worked together as a team. Everything clicked!!We feel we made the right decision with Brent and Dolphin Carpet &Tile and give them a special thanksfor everything. They are everything we wanted!!
Bentley gave us the best service. He was very helpful was pleasant to work with. I will absolutely recommend your company for the best prices and. Great Customer Service. Thank you.Kathy Sachs
My experience at dolphin carpet and tile was pleasant sales representative was very thorough ask for Ben, at the Deerfield store.
We decided it was time to do some updating and upgrading of the flooring in our two-story house. After deciding on doing tile downstairs and carpeting upstairs, we started making our rounds to all the various stores and vendors. Included in those stores was dolphin carpet and tile, who we ended up choosing to go with.Our salesperson, Brent Myers, was very knowledgeable, accommodating, and overall very good to work with. He was always on top of things. I would recommend working with Brent at Dolphin carpet and tile.
Brent is super professionnel, He was quick to explain to us the differences in the products, availability and process, we felt super comfortable shopping with him! Would give him 6 stars if it was possible! Go meet him, you won’t be disappointed! Keep the good work Brent!
I had gone to Floor and Decor to check prices and narrow down what I was interested in. I loved a few of their options but due to a less than stellar customer experience, I decided to check Dolphin. I swear, I think my Google search is somehow connected to commercials that are shown on TV. Every other spot was given to Dolphin Carpet & Tile. Maybe I got sucked in by the family angle or maybe I was being a smart shopper and decided to compare. Either way, I found myself at Dolphin on a weekend afternoon. I went in and....nothing. I was greeted by a very loud chime when I opened the door and that was it. You could see straight back from the front door and though I heard many people, I didnt see a soul. I called out a bit but didnt go further than the front room. It seemed the type of flooring I was interested in was in that area. Hung around for maybe 5 minutes looking at the different types and prices and hoping someone would investigate why the front door went off. Nope. Nada. I just left. That was a disappointment. Went back to F&D and bought flooring for my whole house - $5k worth. Thats what Dolphin lost from me and the possibility of other business. May not be a lot to some but that represented years of saving and months of looking for the perfect floor.
Went to the dolphin in Deerfield and had a great experience!! Bentley was such a pleasure! He was funny and very helpful! Got a great price. Definitely recommend this place!
So I went with Dolphin because of the rave reviews here. The sales guy Brent is great. At first, I was really happy with my tile - but then I had a contractor come in to point out how crooked all the corners in the tile were. Entry ways have problems with the grout coming up. Uneven spacing. I decided to forgive the errors and go with them to complete the house. Most of the floor was straight but in key walkway areas it is crooked. The subcontractor was kind of rude and just made excuses. He blamed it being crooked on the bevel of the tile and that they should have used different spacers. He also felt it was OK to install crooked flooring because the rest of the house was crooked.As a buyer- I didnt know to look for straight lines up front before all the tile was grouted in. After spending nearly 10K in flooring - I have a house full of imperfect tile - and some buyers remorse. I moved out of my house to replace the floors - to fix it - I would have to move out of my house again. Its just not worth it and a bummer that I didnt get the quality I thought I was paying for. Last but not least, the first sub-contractor - a short gentleman conned me into giving him cash for items that were not included from Dolphin. I was in a rush - so I just handed him money to leave me alone - but beware of the sub-contractor hustle.
Thanks, got a great remnant deal. Bently was courteous and knowledgeable.
Great service, no pressure, but very attentive and knowledgeable! Made it easy for us in picking the style, quality and color! Would definitely return when need arises again! Thanks Britt!!!
I honestly have to say that the professionalism, courtesy, and knowledge of the product from Bentley was both appreciated and recognized it doesnt get better than this. Your customer service is very important and appreciated.
I have used Dolphin carpet several times. My last time the installer broke my toilet and then refused to cover my loss. $474.00. The manger Paul, was rude and hung up me twice.I do Not recommend them. Never!!
Great store. Very nice tile selection.Our consultant was Brent Myers. Once we explained to him our requirements, he within couple of minutes had everything we needed to look at. He also stayed with us for the entire process of tile selection and decision making, made his recommendations which we ended up going with.I can only say, house floors look amazing now! Thank you Brent!
Brent is very knowledgeable and accommodating. It was a pleasure dealing with him. No pressure buying, zero, zilch, nada. Truly a pleasant experience. Thank you Brent.
Ben was professional helpful respectful abs knowledgeable.He helped me make my decision with ease.Great experienceThx Ben
Great experience overall. Brent was very thorough and knowledgeable on products and processes. Super quick in and out, no hassles or headaches! 👍👍
Bentley A.Bleich was my salesperson . He was so helpful and knowledgeable He understood exactly what I was looking for and showed me a great carpet that was also affordable. It was an extremely pleasurable experience working with Bentley. Thank you Bentley!!Sincerely, Diane Weiner
Bentley was available for questions the entire time visit. His knowledge was essential to assist the selection of my carpet.Thank you Dolphin Carpet and Tile!! See you again!Best regardsDavid
My stair carpet needed a replacement so I did a search for carpets in my area. Dolphin had five stars so I gave them a call. I spoke with Bentley who was very informative and welcoming. When I got to the store, he not only showed me exactly what I needed but also answered all of the questions I had. Service is very fast, I’m happy with my choice of Dolphin carpet. Ask for Bentley!
Definitely recommend Dolphin & Tile. The sales associate Bentley was so helpful. He knew I was in a rush and made my experience as fast and knowledgeable as possible in a short time. I appreciated his opinion and professionalism.
Brent Myers made my carpet hunting experience a breeze. He is very knowledgeable and helpful in aiding me to make a great decision; and always accommodating. Thanks Brent!! I can’t wait for my new carpet!!
First time I ever went to a dolphin carpet and tile store, after leaving Lowes and Home Depot looking for carpet completely frustrated because no one could help. I went into dolphin carpet and tile and was greeted by Andre. He was knowledgeable, pleasant to work with and was able to help me with any question I asked whether it be regarding carpet or tile link for our floor. I only purchased carpet but will be back for porcelain tile in the next couple of weeks. Thank you For having sales associates that actually can help!
So, I can say that the sales guy Francis is amazing. JR who does the actual install..eh...not so much. Ive had better. First he only thin set/leveled part of the room, to which no one would notice once the floor is retiled. Except when the base boards go to be installed..THEN you find all his F-ups. It was so bad that the baseboard installer took pics and sent it to JRs boss. Pretty upset that this was NEVER brought to my attention by JR that this one area would be a little uneven. I understand not being able to level the whole house, but when you plainly see huge gaps when the base boards lay down next to it. I would call to complain, however, having this job redone is just another headache AND getting a partial refund from them, I am sure is dam near impossible. So, beware, sales is great, but who they send is kind of careless and refuses to pay attention to detail. JR seems like he just wants to be done and gone.
Andre at the Deerfield Beach Dolphin store is the best. As I explained what kind of carpeting I wanted, he took me through all the price ranges and really listened. He followed through by ordering and measuring the very next day and let me borrow a sample so I could get matching paint. Professional, friendly and expert advice.
I went on an information seeking trip. Carpet, padding, and installation are a package. You can shop for carpet products within your own range. Business must be doing well because the installations are booked for about 2 1/2 weeks out. Salesman was polite and knowledgeable.
I dealt with Andre its a Deerfield Beach location. He made a very enjoyable purchase of my laminate flooring. His product knowledge was excellent his demeanor and personality was even better. My flooring is scheduled to be installed tomorrow. Hopefully it will go as well as my dealings with Andre!
Bentley was extremely courteous and knowledgeable in helping me pick out the carpet for my house. He picked just the right thing and promised an install in exactly two weeks. I am so pleased.
I would like to commend Andre Corey. Andre assisted me with answers to my questions. He was courteous and extremely helpful.Also the carpet installers did an excellent job.Thank you Andre for all your help.
Excellent experience and service. Our sales rep Brent walked us through the sales, selection and measuring process seamlessly.I highly recommend this company. Great service and value.
Brent was absolutely amazing. So helpful with helping me pick out carpet. He kept in touch with me to make sure everything went smoothly with the installation. I recommend dolphin carpet and tile to everyone. Deerfield Beach.
Thanks to Mr. Brent Myers for excellent guidance, support, and customer service.
Bentley is very knowledgeable on the products they carry and was extremely helpful assisting us in making the right decision for us. He has also continued updating us regularly in the status of our order.
Bentley was amazing! He helped me find the best wood look tile for my new home! I’m so glad he was able to help us!
Finally found the tiles I wanted! Bentley and Brett were extremely helpful they let us sample the tiles they ordered for us. We got an incredible deal, will definalty be using them for future reference. They had tiles other stores didnt have with equally good prices. We had gone to multiple stores and could not find a style we wanted.
Excelent customer service from Brent Muera. To the point and información of tiles availabilty prices, Quality and best choice of tiles need ir for the job.
Brent was super helpful. Took his time, and was never bothered with my 1000 questions and calls
Brent Myers has made my task of buy carpet easy. I walked in to Dolphin Carpet to “just get started “;”looking for ideas “and boom; I was done. Without pressure Brent helped me make my choice of carpet. Thank youT Anderson
Went to Dolphin Carpet and Tile today and Paul was a pleasure to deal with and so helpful. Definitely would recommend
Brent was very professional and knowledgeable. He provided quality service and would recommend visiting Dolphin Carpet and Tile if you are in the market for flooring.!
We worked with Brent Myers. He offered many options and was very pleasant. We are repeat customers and happy with quality and service.
If your looking at flooring the colors and materials can be overwhelming. Our salesman Andre Corey helped us understand what floors we would need and the extra materials needed for purchase and was willing to help us at odd hours like Tuesday at 7 pm and Saturday at 9 am. Andre even provided us with flooring samples before we made our purchase that we hung on to for 2 weeks.
We were helped by Brent Myers. He was very professional and patient and he showed concerned toward our budget. I would definitely recommend him.
I highly recommend Dolphin Carpet, they have a great selection and pricing. This week we placed our third order over the years and Bentley walked my wife and I through all of our choices and worked within our schedule to get four rooms of carpet installed. Thanks again to the whole south Florida team!
Brent was a terrific help and a pleasure to work with. Have always used Dolphin for our flooring needs over the years and always been happily satisfied by both products and service. Only awarding 4 stars at the moment awaiting installation of our latest purchase. Looking forward to adding the additional star when complete!
Bentley A Bleich helped us today. He showed us many options and we found just what we were looking for. Bentley explained the everything that was included in the final cost. He made buying flooring easy.
My experience with Brent was amazing, he will explain to you all the details that you need in order to get the right flooring. He is very knowledgeable with flooring overall. Also for me this is one of the best quality flooring I ever bought, great finishes and great prices, they have a variety of selections for you to decide. And If I need to redo my flooring in 25 years I would like to do it again with the same company.Ricardo.
Great help from Brent & Bentley today! Needed some carpet for the living room for a temporary fix. They were able to find a perfect remnant piece to fit our need. Thank you guys!
We are so happy with our service from Brent with Dolphin Carpet & Tile. He was professional, he was efficient and offered great advise. He spent time explaining everything and went above and beyond to make sure that we were taken care of. Dolphin Carpet & Tile has earned itself a life long customer because of Brents excellent customer service. Thank you!
Needed tile quickly as we were adding it on to our kitchen renovation that was already in the process. Bentley was extremely helpful with getting us in and out quickly and making sure we had the tile in a few days. He also thanked my husband for his service in the military multiple times. Great experience and will definitely go back when we redo the rest of the house!
Brent at dolphin carpet and tile is truly amazing. His knowledge of flooring is overwhelming and is such a great help when picking a floor. The prices at dolphin are on point and with the help of Brent they have made us come back customers over and over.
Great experience, quick and easy, very friendly
Bentley took good care of us made the whole process very simple
Amazing experience! Bentley has been wonderful to work with through the sales and installation experience! Very friendly, communicates very well and saw to it we got exactly what we were looking for. Priced well and quick install turnaround time. No games like we’ve found at other SoFlo flooring stores. Go check them out!
The Holidays around the corner I just purchased a home I went to Home Depot to get carpet installed three weeks for them to return my call.I’m stressing and decided to call dolphin carpet and tile I spoke to Brett amazing service knows exactly what’s in stock knows exactly the dates Available to have this installed moving forward this is my store!!!
I am helping a friend remodel a condo. Bentley Bleich was my Flooring Consultant and although I was looking for a tile floor, he showed me other least expensive options. Although I chose a tile floor, I appreciate the fact that Mr. Bleich gave me options. He also provided me with a estimate immediately and we chose to book the job the same day.
I was very pleased with Brent, Dolphins salesman. He is extremely efficient and does his utmost to help the customer. He is a very nice person as well!! I highly recommend him to any customer!!!
I had a very good experience with both Brent & Bentley. They were so helpful and informative. Highly recommend!!
Mr. Bentley was very nice to me and gave me options to select what I wanted and needed.
Everything went smoothly. I am happy with Brent and the installer did a great job! Highly recommended!
When we purchased our carpet the salesman was unfamiliar with the commerical charge card process. he forced us to charge it to a personal card. He wouldnt take the time to listen to us to tell him this. When the installer arrived the carpet was a much lower quality of carpet then what we had choosen. The installer was also a substitue and the quality of seams and instalation was terrible. Completed instalation was of such poor quality after 4 months of use we decided to have it replaced. Would NOT reccommend this carpet store.
Ben was very helpful great experience
Went into Dolphin in Deerfield (I had used them once before), for Laminate for one of my bedrooms. Was helped by “Brent”, who knew what he was talking about, told me what I could and couldn’t do, matched the color as best as possible, tried hard to get me the best price possible, and took care of me quickly. Easy. Got what I wanted. Painless. Thanks Brent.
Highly recommend Dolphin Carpet and Tile for your flooring needs. My husband and I worked with Andre throughout the entire process and he was great! He is thorough and not your pushy salesman at all. Highly recommend working with Andre as he is efficient and sees that the jobs gets done right. He is your guy if you need help with flooring options. Thank you for your great work!
Dolphin had a nearly endless supply of carpeting choices and colors. My salesman Brent Myers spent a lot of time helping me find just the carpet I wanted, and at a good price.
Brent was very helpful from the 1st time we came in to the last. Great selection with great quality. Thank you!
Bentley in the Deerfield beach location was extremely knowledgeable and assisted us quickly and efficiently Very good experience.
Bentley did a great job of helping us. Thanks.
Our salesman Brent is extraordinary. He is kind, patient and knowledgeable. My wife can’t make a decision about what to put in her coffee, yet he was able to help her find her perfect flooring choice in only a couple of visits! He is knowledgeable, courteous and very personable. I could not recommend him and dolphin highly enough.
Working with Brent was a pleasure! He was helpful and has tons of patience!
Just had my carpet installed. It looks beautiful, price was right and the installer was amazing. Im giving 5 stars happily.
Brent was very knowledgeable of all the different models. He took us directly to what we wanted and in no time at all, i was able to finance my new floor. In and out before the Baby woke up. Thank you!
Buyer beware. They are happy to take your money but dont care about long term customer relationships. Bought carpet 3 years ago and it has completely fallen apart. The previous carpet I had in there from a different vendor lasted over 10 years. The smart thing to do would have been to have someone come out to take a look, not charging them knowing that if you show your customers you care and are there to help, they will probably buy from you again. Not here.....there will be a charge to come out. Lesson learned. Goodbye Dolphin Carpet and Tile.
My wife and I had never shopped for flooring before. Bentley was very knowledgeable and explained the difference in various types of flooring. He gave us time to discuss our options and match our current tile. He made the process really easy. Dolphin was recommended by a friend and we are glad we went there. Great customer service.
Spoke and dealt with Bently. He was courteous and knowledgeable. Explained the whole buying and installation process to me. Their price includes padding, furniture moving, and baseboards when laminate is used where carpet was. Very happy with my experience at Dolphin.
Bentley at Dolphin Carpet and Tile is excellent to work with. This is the third time we have worked with Bentley and he always goes out of his way to make sure we are getting what we need and he gives us good advice and options. He is thorough and patient.
We worked with Andre, He was very pleasant, professional and knowledgeable. He was accommodating and patient with us during our process.We will surely use Dolphin again.
It was quick and easy dealing with Brent.He answered all my questions and suggested different laminates that would suit my needs.And he started the ball rolling today because I needed the installation completed in 10 days.Great service. Thank you Brent.
Bentley is the best salesman I’ve ever worked with. I would highly recommend him to friends and family!!
Andre Corey is wonderful to deal with He explained various products and the South Florida best use products.I subsequently chose a new product by Mohawk called Rev Wood. A TREE would not know it was not WOOD.Beautiful flooring Thank you Andre and team. Brent was great too. He explained flooring when Andre was out of the office Great people. Great product. So Happy y to deal with professionals. Karen Tougias
All around amazing experience! Thank you so much Brent for making this process seemless and for all your help and professionalism. I would refer anyone to him. He is knowledgeable, prompt and all around great to work with!!
Bentley was very knowledgeable and thorough with all the details. He stayed in constant contact with us in the planning process.
Very receptive, helped us pick the right carpet for oir needs at a very reasonable price along with an install date in less zhan 4 days. We were only there for 30 minutes.
Brent was fantastic and was really helpful and knowledgable. Fantastic experience.
Bentley was great to work with. Great customer service. I’ll send my friends and family.
Stopped by on Saturday and Brent couldn’t have been more helpful in assisting me to select the appropriate carpet for my project.
Brent was very helpful. Looking forward to carpet install. Great variety 👌
This is the second time I have used Dolphin Carpet and Tile . I went beck because they do a great job . Prices are reasonable and they have a large selection . It was a few pennies more than Home Depot but the warranty was better and who wants to deal with crazy Home Depot ?? These folks have been in business for more than 40 years . Tons of stuff in stock . Honest . On time . Great !
Good Morning Paul,I am writing you this email to commend you on your business operations, the couple of times I was at your location I was very pleased on how I was handled hence why you received my order. The installation really tells the tale though as keeping employees to a top level of customer service out in the field and not under your roof with a 10 store chain I know is no easy task (especially with 3% unemployment rate). Well your install crew Danny & Kyle who handled my job could not have impressed me more. They were extremely experienced, profession able, courteous and friendly. They went above and beyond what I expected of them and my expectations are pretty high. They are an asset to your team for sure. You run an excellent operation I was very impressed from start to finish and wanted to share that with you. Have a great week.Thanks
Brent is excellent to work with, very knowledgeable and available to his customers. He makes the process easy to navigate and understand.
Andre was very friendly & helped us quickly find exactly what we were looking for! Very knowledgeable and pleasant to work with.
The prices are right, staff is knowledgable and courteous, installation is timely. What else is there?
Courteous service, quality carpet, a little over price compared to Lowes.
Mr. Brent assisted us at the Deerfield Beach location. He was very knowledgeable and guided us through the carpet categories & inventory in the show room.I brought my 3 teenage girls to pick carpet for our new home.Mr. Brent gave us the time to chose our styles and think it over without “rushing” through the purchase.He was very patient and gave us space during the COVID - 19 pandemic.We are very happy with our purchases.Thank you!Soraya
Brent Myers Made the experience for my father very easy was very happy and in-and-out in 30 minutes
I have worked with Bentley on four different flooring purchases and he has been on top of every detail along the way. Excellent job! Don in installation has ensured projects are started and completed on time with excellent installation teams. Dolphin does impeccable work! Highly recommend them for any flooring project!
Second time shopping at Dolphin carpet & tile. Excellent service from Brent! He went out his way to help out when my tile choice was unavailable. Thank you.
Bentley was really helpful with me. He help me get the right color for my floor
Bentley was so helpful! They have a really wide selection and extremely reasonable pricing. We will definitely be back again!
Bentley has been extremely helpful! We used Dolphin 2 years ago to replace a room of carpet & the experience was truly easy. We then had a flood in the room & he was able to help us once again to replace a section & we couldn’t be more pleased. We will recommend Dolphin & Bentley specifically to any one we know who needs to replace flooring.