I went through some tire and repair shops that could really feed you a line of bull, or they didnt know what they claimed to know. Especially if they knew you really needed something thing done to your vehicle. These guys really know their stuff, I was very impressed with the integrity, professionalism and the courtesy theyve shown with the service as well. Wish more service places were like this place...theyre not just trying to make a buck off your necessity either, (granted theyre in the business to make money of course, but its not just about that). THANKS GUYS!

Everyone was friendly and professional. They got me in on short notice, fixed the issue in an affordable manner, and got me out quickly.

I like to use Tire Discounters on Sunbury Rd even though it is out of the way for me. I trust them because I trusted Jimmy and Tommy at a previous tire shop. Trust is important. They have earned mine with their honesty, integrity and good work. I value their opinion as a single parent who has car questions at times. I know I can count on them!

Called for a morning Saturday spot and was told to come on in. They had the brakes in stock and my car was done in two hours. Tire Discounters and Tom cared more about my car and my safety then the dealership where the car was purchased. I will continue to do business with this facility. Thanks again for having a great attitude and taking time to care for a customer and their car.

Got a flat tire on my way to work. Tire Discounters in Delaware Ohio got the vehicle in while I was at work, 4 new tires were needed, 4 new tires on. Very fast and friendly guys in the shop. They were so nice to my little 5 year old and let her watch tv while I paid. Highly recommend Tire Discounters, especially in Delaware Ohio.

I purchased a set of pirelli tires that were on a no labor special. They offer lifetime balancing, tire rotations, road hazard. I ordered tires online and the process was great. Could have more choices in stock but overall experience was good. I dealt with Ed at the Delaware Ohio location, and he did a fantastic job. My truck looks great with its new kicks.

Obviously, there are staffing issues. It adversely impacts their ability to provide customers with the service expected from a large chain. That should not be my problem. When a person needs tire service they dont need to hear appointment times when they can come back. Very disappointing.

Tom (manager) and Todd (tech) we’re amazing!! We ran into a crisis situation with our rim and tire, on our trip to Nashville and they helped us and had a solution within minutes and had us back on the road. So thankful for them!! Great service!

I went in with a rattle underneath my car and asked if someone could just look at it to make sure it was safe until I could get to my mechanic. It should have taken 15 minutes...but 2 and a half hours later I received my car back with an oil change but no answer to my original reason for being there. When I asked the mechanic what the rattle was, he rudely said he did check for a rattle because it wasnt on the sheet. It was the entire reason I was there. I was given an oil change which I paid 65.00 dollars for and I just asked for someone to look at my car. When I got there there were 2 cars in the bays. This was ridiculous and I shouldnt have had to pay anything. I came in crying...did I mention I was there for 2 and a half hours. I had other engagements that I had to reschedule. I come here all the time but I will be rethinking that choice. The mechanic had no right to be rude to me. Very unprofessional.

Wanted to take the time to say how much I appreciated the professionalism and great service from today’s visit. Ed really went the extra mile for my vehicle. I’ve been a customer for years and would recommend to friends and family to come here . Thank you !!

Jim and his team at Tire Discounters were amazing!!! We were only an hour into our vacation trip to Alabama and had some unexpected car trouble. They got our vehicle in right away and got us back on the road in less than 2 hours, on a Saturday morning no less! Thanks, Jim!

Fantastic experience at Tire Discounters at Delaware, OH today. Had a tire repaired and thru conversation the manager found out I am a Veteran. He handed me my keys and said thank you for your service, have a great day! I told him he doesn’t need to provide the service for free. He said he knows he doesn’t need to but he wants to and is thankful for my service.The entire customer service experience up to that point was exceptional and very professional. Definitely recommend going their for tires and maintenance needs.

I was camping in the area and noticed I had a flat. Contacted them, they worked me in fast, and got me back to my vacation. Very friendly and helpful. Great service!

Had 2 vehicles done here in less than a week. Ford Explorer and a Mercedes. Both done in a timely manner! Customer Service was great.....they were extremely busy yet time was taken to explain warranties and best tire for each vehicle within budget. Went with the General Grabbers for the Explorer and Continental Extreme Contact on the Mercedes!! Need tires...go here!!

The guys here are always nice & get to me pretty quickly when I go to get my tire pressure checked!

My wife and I had tires and brakes replaced on our Murano and were very pleased with the service and the people we came in contact with. Would recommend this business to others.

Great service and very friendly! Highly recommend! I was in and out in a timely manner!

I had a power steering line with a hole in it. It was obvious where the leak was coming from, so I asked the salesman Ed, how much would it cost me to have the hose replaced. Ed went with the usual they have to do an inspection to see what they find scheme instead of just changing the hose that I wanted changed. So I went along went the scheme just so I could see what they would come up with. I signed the paper and gave him the keys. I wanted to be sure that since he told me that it would be $82 to see what leaks they could find, that they were going to check from front to back. Then he told me that it would cost me $120 for a full inspection. I asked for my keys and left!!! I cant trust a place like that to work on my car because they dont do business ethically. Con Artist of America should be their name. JUST FIX THE HOSE I WANTED FIXED!!!

Great place to get a set of new tires. Ed and the staff were very helpful and were able to answer any questions that I had and explain to me what I didnt understand. The service time was pretty quick, even though they seemed busy. Reasonable prices and a free alignment. We will definitely be back.

Wonderful customer service! I had already bought tires. Went in to have then mounted, balanced and alignment. For a Friday I luckily got right in and they had it done in under an hour. I had some corrosion on my rims and they even cleaned those for me! They also hung a coupon on my mirror for an oil change so Im going back tomorrow for that. Overall best experience Ive had in a long time. Will definitely be back! 🙂 Will try to get the gentlemans names to post.

They got me right in and out with no hassle additional costs.

They always do a great job (or fix the problem if they dont get it right the first time). I needed a new tire after hitting a pothole Saturday afternoon. I called but it was too late to order it then. I called this morning and they had the tire and it was installed after work. Thanks for doing another great job, guys!

Every time I have went to this location I have had nothing but outstanding customer service. Today was no exception. I arrived at opening to get a tire looked at. I mentioned that I needed to be at an appointment by certain time and they got my tire fixed promptly. Thank you for your continued excellent customer service!

They are friendly and quick, with good work. Only word of caution, make an appointment or you will wait forever.

Fast Service 😷😷 Owners and staff are professional gradeThey know there tires.Good Prices...

My mom comes here to get an oil change. Not a bad place to get the right tires for the right price, even with competitors. People have there faves.

Terrible service. Tried calling and emailing about a brand new tire from them that keeps losing air - no response. Online chat - down. Online form - wont submit. SCAM. Went to a partner location to have my tire fixed, spent $70 and they denied being partners with TD, so it ended up coming out of my pocket, even though the TD sales rep on the phone said theyll cover it. Tire is still leaking. Theyll try to upsell you on tires you dont need, and the ones they give you simply do not meet road safety standards. Looking for a response from the company, otherwise I will get a third party involved for scamming customers.

They answered phone quickly and said theyd be happy to take a look at the ATV tires that I needed mounted.They were fast, helpful, and professional. Great experience.

Awesome people great work

Great customer service every time Im in!

I was in a bit of a pinch needing two tires and they had me back on the road within an hour on a Sunday without an appointment.top notch!

Replaced our tires and made sure our trailer tires up to spec thank you!!

I found myself needing a new set of tires after experiencing a sudden tread separation on my factory installed tires. After getting the car back I noticed lots of vibration that wasnt present before taking the car in. Additionally while I was picking my car up I had to wait a significant amount of time while the manager was more concerned with talking to his buddy about their trucks than checking out customers. With all of this I decided to have the vibration looked at by my dealership who said I had a bent rim. This leads me to question the quality of work being done at this shop. How could they have not caught a bent rim while it was being balanced and why did they not tell me about that damage. I will look else where for tires in the future as this wasnt the first bad experience I had with this location.

They fixed her up

The very best tire store Ive found in the area.

Easy to make appointments and usually have some good promos and coupons

These guys have treated me great for the last seven years. Last night, however, they went over and above my expectations. I was under a tight timeline and they bent over backwards to get me in and get me out.All of they guys that work there are very knowledgeable about the tires they sell. I highly recommend talking to them directly and bypassing the call center (press 4 on the phone menu.)

When I took my vehicle here to get a tire replacement and an alignment done as my wife had hit a pothole and did not tell me. I got my vehicle back with a worse alignment than when I dropped it off! Clerk said that I needed parts to align it better. (All while not wearing a mask during a pandemic.) I know a bit about cars and knew that I didn’t need parts to get it aligned properly (or even at least better than what they gave it to me). I took it to the Polaris location and they did the job right! They also affirmed I did not need parts to fix the alignment. I am not against TD but don’t waste your time here, go to a different location.

Ive been going to Tire Discounters in Delaware for a couple years now for service, and Im always grateful for their work and outstanding crew. Today, they managed to work me in even though I didnt have an appointment, and my wait was much less than they originally estimated; I was in and out quickly! I appreciate the teams upfront communication on costs, the work they will be doing, etc. Couldnt be more pleased! :)

Pricing is competitive, service is great and front counter people are quite friendly & helpful. I got new tires mounted, balanced & an alignment (free). Complete inspection for my vehicle & nothing needed. Nitrogen in my tires at no extra charge. Very happy with this store!

Awesome every time!

The team were extremely helpful, accommodated me last minute, and was able to get me back to work very quickly. Most importantly, they sorted the issue by thinking outside the box instead of selling me new parts that werent necessary. Will definitely go back.

On my way home with my 7 month old baby, I got a nail in my tire. We were able to make it to Discount Tire in Delaware where Mike and Ed got us right in without an appointment. They were very courteous and extremely helpful! Thank you guys for your service and all of your help!!! I cant thank you enough!

Very personable and efficient

This has to be the WORST tire discounters in Ohio. Before I left my house I called to see if I needed an appointment for oil change and rotate and balance. He said they were not busy and to come on in. I drove all the way there and when I walked in, the front counter guy was sitting on a chair looking at his facebook, did not even turn to acknowledge me until he was done scrolling. Then proceeds to tell me that I need to make an appointment because they are about an hour and a half from being able to work on it. While all of their techs are just talking in the shop. It was a waste of my time and fuel. I do not recommend this shop to anyone.

Great place for service, had a 9am appointment for oil change and tire rotation did not finish until 10:30 am. They need techs at this Delaware store, only had 3 techs show. Saturday is always busy, Tom did the best he could.

Great service after the sale. I was able to get an alignment done on my car without an appointment. Appreciate that!

Took in my Subaru tire for them to see if they could fix it. Guys did a great job at no charge. Told me to have a great day come back and see them when I need tires. All the managers were very friendly and professional.

Originally was in about nine months ago Wife had to have some work done to her car about a month and a half later there became another problem due to prior work not the technicians fault but the parts that was put on the car went bad. Took the car back in we had no issues staff was very friendly especially Ed and his team was able to fix the issue and been good ever since. Went in again today thought we had to get a new tire due to the tire always leaking air was ready to spend money. Then tire discounters was very honest and informed us it was the valve that was leaking air and the tire did not need to be replaced. We was charged $0. My wife and I was so impressed with tire discounters that we have bought them a pizza for lunch in the past .

After taking the tire in I was assured that it was fine and ready to go. Went home to put the tire back on and could hear the air leaking from the spot that I pointed out the manager I assume. I am not happy, I could have drove the car with the bad tire with my kids in the car and something major could have happened. This is why I will remain a loyal customer to Discount Tire.

After a less than happy experience at the Tire Discounters in Gahanna, I stopped by this store in a bit of a panic. I was supposed to head to Cleveland for the weekend and the store in Gahanna did not program my computer correctly after installing a new tire valve earlier that morning. While driving on the highway I kept getting a flashing message that alerted me of a problem with the TPMS (i think that is what it was called). I stopped by this location where Ed got me in to take a look at it. Dan was able to fix the computer and re-program things so that I could get to Cleveland safely. I was appreciative of their kindness and help.

I walked in and was not greeted by the heavy wight bearded rep, They had only 3 cars to work on yet 4 pm and could not do re do actually my alignment. the skinny older guy have a better attitude yet he is not the manager, Just poor service with negative attitude.

Very friendly staff. My experience was great. Changed my tires quickly and answered any questions I had.

Good experience. The only downside would be I was quoted for an hour to an hour and a half wait time. It took 3 hours. I don’t mind the wait just would have preferred better quote. Other than that it was perfect.

This place was closet hangout spot for 45 mins and the guys named Tom and jimmy boy I call him is pretty dope so take your cars and all your services down to tire discounters! And my boy Jacob was pretty lit too!

Wouldnt reccomend this place. Went in for an alignment and later said they couldnt do it so I asked for an explanation as to why they couldnt. Told me that my wheel bearing was loose and making noise and they couldnt get a nut off. So, I went to my mechanic the next day to ask him to check out cause he does some of my replacements. Come to find out he could easily loosen both nuts that they said they couldnt loosen, and he had a wheel expert even show me that my wheel was making no noise and wasnt loose. Never doing business with this place ever again. On top of all that, I asked them what the price would be to fix it, they said I would be looking at $800+ mind you the alignment was already $100 and the part I needed replaced was only a little over $100. Id avoid this place if you wanna save your time and your paycheck. Go to your local mechanic.

I have had to replace 2 tires in as many months; they had the tire I needed each time, and they were very affordable. This company overall is much improved.

This used to be my go to place for having work done, but lately have started to notice their customer service is starting to go downhill, while their prices are going up on basic sevices. The only reason I am giving them 3 stars, is because of the pricing on their tires and install.Called a couple months ago to quote getting spark plugs changed. It started off on a rocky start when the tech didnt even know how many spark plugs were needed for an 8 cylinder Chevy engine. They then quoted me $600 to just change the plugs. I took it to the dealership which charged me around $250.Also noticed oil change pricing gas gone up. Used to be around $30, now its up to $50. Was told its because they went to a full synthetic, but shouldnt there still be options for people?Finally, the 2 hours I was there waiting for an oil change today, I noticed that the people working at the counter, were hardly at the counter. If there wasnt a person to wait on, they were out in the service bays. I noticed people walk in, wait for about 5 minutes, and turn around and leave when nobody helped them.While I will still go to them and recommend them for tires, I can not see myself using them for anything else, unless absolutely needed.

Friendly staff and professional service. Car had to be towed and they got me taken care of without an appointment. Much appreciated!

Update 10/6/18: These guys are just awesome! I have had different types of service here. I bring my car, moms car, and have another friend come here as well. These guys have always been great and take good care of the cars and tires. I really appreciate everything you folks do for us.

Great place for tires. Guys at registers really fixed me up in a pinch! On my way on a 2000 mi trip and heard a tire thumping. Wheeled in and told them the problem. They test drove it and recommended I have all 4 tires replaced before the trip. They showed me all 4 tires were cupped. They got me right in and out in 2 hours. It delayed my trip but I got there and back safely!

Horrible place! I am a 65 year old woman and was told by them that the date stamp on my tires were the same and that all 4 needed to be replaced as they were 7 years old. My gut told me that something wasnt right so I went into Columbus to a different tire store. Come to find out that I was lied to about the date stamp on the tires and that the only way to see the date stamp, which is on the inside of the tire is to put it up on a rack. Tire Discounters did not do that!!! And they quoted me $200 more! Do not go there! Buyer beware!

I was there 3 times. First time I had 2 tires leaking air. They said it was rim corrosion. They told me it was fixed. A week later, my tires were flat again. I took it back. They said they fixed the wrong tires. They fixed them again. A week later my tires were going flat again. I went back up there. This time they said they didnt have time to fix them. Which was a blessing. I took my truck to RNR tire. I waited half the time, and my tires are fixed. Dont waste your time here. Go to RNR tire and get it done right the first time.

Tire Discounters, you lost a 15-year customer over a $15 part: shame on you! I have given this company every opportunity to correct an issue that they caused when their Delaware, Ohio damaged a TPMS sensor on my vehicle. After attempting to resolve with the store and regional manager, as well as submitting my concern to corporate three times, unfortunately I have no choice but to leave them a bad review on public websites.

I’ve used this location for several years and had a good experience each time. Most recently we had a wheel bearing go out. Tom was able to schedule our vehicle in that afternoon and back to us with in two hours. Thanks guys! A+++

Only buy tires from them do not have any mechanical work on your engine

The friendliest staff! Highly recommend. They treat me like I matter!

Great service, good price, VERY nice staff. I now have a favorite tire place. Couldnt ask for a better experience!

This is an old fashioned customer first place kind staff that goes out of their way to help you.

Had a great experience getting tires at your Delaware location. Tom was helpful and courteous and got me back on the road quickly.

I cannot speak for all of the Tire Discounter stores, but I can tell you the customer service in your store in Delaware Ohio has been absolutely remarkable so far. John treats the customers with respect and a friendly attitude . Micah, the store manager is extremely lucky to have people like John and Ed to take care of the customers. But even beyond that, the service techs were very helpful and considerate...Customer service in this day and age has become obsolete almost everywhere you go. NOT TRUE AT DELAWARE OHIO TIRE DISCOUNTERS. I will continue to buy my tires there and continue to highly recommend them to friends and family.

I would not recommend going to this location. The only reason I rated them 3 stars was because of the manager, Micah. I ordered a new set of tires with Jason and he told me they would call when they came in, in a few days. Almost a week later, and apparently a new computer system, I had to call them to see if they had got the tires I requested. I was told they did, so I arranged to get an appointment. When I left my car I left a piece of paper with the tire they were to be putting on because I had a feeling I was not going to get what I had requested. When I went to pick my car up, I parked beside it to see if they were the correct tires, nope! I went in to “pay” but before I asked Jason what tires were put on and when he told me the wrong tires, I let him know that’s not what I ordered. He just wanted to keep saying that is what was ordered and that’s what fit my car. Nope, not happening! All he wanted to do was argue with me and try to put the blame on who ever ordered them, it was Jason. Long story short, I left my vehicle without paying. My husband called and talked to Micah who gave us a discount. After I drove away, still very upset, I noticed it was not a smooth ride. They didn’t even balance the tires! Obviously, we went to a different Tire Discounter to have it done. Not sure if Jason just thought since I was a woman he could get away with it or what, but not this one! Thank you, Micah for trying to make the situation better and admitting the wrong tires were ordered, unlike Jason.

Nice people- offered to patch my tire for free even though I didnt purchase them there. Ended up finding a sidewall puncture, which they called me into the garage to show me, and I had to get a new tire. But they were prompt and courteous.

Quick and easy service for my tire. A different shop told me I would need to completely replace my tire after finding a nail that was close to the side wall. Tire Discounters patched it up no problem and FOR FREE. Glad I got a second opinion.

I had an issue with my low profile tires and after replacing 9 tires over 2 years John, Ed and cayenne help lessen the pain with Speedy service Great customer service and more importantly identifying a new set of rims and tires in order to get out of the low profile Tire issue. It is now been 2 weeks and I couldnt be happier not dealing with the sensitivity of low profile tires. They were more than accommodating and overall a very fair deal which made the frustration of blowing multiple tires on the road a lot easier. Great work Tire Discounters team Delaware Ohio.

Got 4 new tires at a great price. After a few days I noticed two of them were losing pressure slowly. Fortunately for me they have great customer service because they offered to fix then for free.

I was told two days prior to my appointment that I should make an appointment to get 4 new tires, which I did that day. I brought my car in at 11:50 am for my 12:00 appointment. I went for a walk and when I returned at 1:20, the car was on the rack. The mechanic pulled the first tire off at 1:30 (an hour and a half after the scheduled appointment time!) I started to walk around the building (for exercise) while he worked on putting on my new tires. He left around 2:00 and returned maybe 30 minutes later. I finally had my vehicle at 3:00! I dont think it shouldve taken 3 hours to put on tires when I had a scheduled appointment. The most disappointing part of the entire experience (and I have purchased tires here for years) was the robot front desk employee who handed me my paperwork with no comment. I actually took the time to say, Thank you to him. (Since he wasnt going to------so much for customer service!) I was extremely disappointed with my time at Tire Discounters.

Poor service, arrogant staff, over priced tires. Even Walmart has better auto service.

I had my disk brakes on both axels replaced here yesterday and my experience was a little mixed. The price is pretty fair but I had an appointment for 11am set up already, I showed up at 11am and had to wait for a friend to pick me up. While I was waiting I witnessed many cars that came in for tire service, with and without an appointment, get worked on before my car. They never even inspected my car and called me back with what it needed until 4:15pm. So what in the heck was the point of making an 11am appointment in advance??? Anyway, the staff was very nice, they did it for the quoted price and still had it done that day at a little after 8pm, which is after closing so I appreciate that...hence the 3 stars.

I came in tonight after getting home and hearing air hissing from my tire. Of course it was a half hour before closing and I hated to be the person to go in that late but none the less they took me right in, found the nail, and patched it right up. Everyone couldn’t have been more friendly and hospitable. This was my first time in here as I’m new to Delaware, but needless to say I will be back after the great service and kind technicians! Thanks for staying late and getting my tire all fixed up!

I have always had a great experience here. Pricing is competitive and customer service is top notch. Micah is a great manager! I would definitely recommend them to family and friends!

I can honestly say I went in with very low expectations, I normally will not let a chain place touch my truck but I needed someone with an alinement machine and decided to give them a try. They fit me in quickly, finished the job in a reasonable amount of time for a fair price and the customer service experience was above expectations. I will definitely give them a chance next time I need tires.

If I could I would give it no stars but it wont let me so I went there today and I saw a woman walk in and I heard the man talking about her private areas and say what they would do to her and things like that in that is disgusting to hear I will never be coming to this tire discounters or any Tire Discounters for that matter and i will make sure all my friends and family never go to any of these places for tires

I had a tire blow out the other night. I called around and though it was close to closing time, their manager (I think it was John) said to come on in. They were tired but they answered all of my questions, and did not try to sell me high end tire or even make me think I had to buy a pair of tires. They gave me the best deal on a quality tire and the lady at the front desk was very helpful. Brian in service also answered all of my questions and helped me understand my purchase without hesitating. I will go there again for my tires because they are down to earth, great people and they are there to serve! Thanks for helping us get back on the road when it was late and close to closing time, staying late and helping us out although I could see you all had a long day and were very tired!

I am very happy with the fast and fair service I received.

I DO NOT recommend this Tire Discounters. A few months ago i had my Brakes changed at this location and shortly after my car start to make a random knocking noise when i braked. I took the car back in and explained the situation. The Manager, Micah, tried to tell me that it sounded like a suspension issue, which i argued didnt make sense as the knocking ONLY happened when i braked and it was only happening sporadically. He was dismiss of my concerns and was positive it was suspension related.The next day, after having to call them several times, I was told that they couldnt find any issues after taking off the wheel and that they thought it was likely the CV Joint. They said that they didnt want to do the work as they werent 100% sure that was the issue though and couldnt get the car to reproduce the noise when they had it. They told me though that the car was SAFE to drive on and to come back when the noise got worse.After driving it a little longer the noise was getting worse so i took it into my dealer for a 2nd opinion.Per the local Toyota Dealership, there is a caliber bolt MISSING from my front driver brake. They asked me if i had recently had my brakes replaced, and i had at this very tire discounters.Not only did the Tire Discounters make the mistake of not putting the caliber bolt back on after having my brakes replaced, but when i took the car in to have it checked out they LIED and said they had taken the front wheel off and checked the brakes and said they were fine.I am beyond angry! I am calling their corporate office today to file a formal compliant but i wanted to be sure to share this online so others dont make the mistake of coming here.Especially if you are woman. The attitude i received from the manager at this location when I told him i was positive it was something with the brake and him dismissing my concerns is very upsetting to me.

Got in and out in 15 minutes to plug a tire. Great service!

If it seems like a good deal, this shop will make you pay for it in some way. One example being the 4.5 hours they make you wait and take half day off work to put a patch on a nail hole in a tire, or 8.5 hours and an entire day off work to wait for an oil change, rotate, balance, alignment, and one repair they said needed done. Now after paying $70 for 3 years worth of alignments which sounded like a great deal, they always find something wrong with the vehicle as an excuse not to do the alignment and it always seems to cost around $800 or more to fix whatever they say is wrong. I no longer trust what they say about needed repairs and will take my business somewhere that doesnt need to rely on sales gimmicks like free alignment to get business.

I have visited here often and I have received good service every time. This past weekend I took my vehicle after seeing a small leak in my drive way. I was able to leave the car in the morning without an appointment.Later in the day I received a call and was told that the technician discovered a small leak in the transmission but for the age of the car that is normal. TD also noticed a small hairline crack in my oil pan and suggested a repair.The work was done quickly and is guaranteed!They treated me like family.I have liked the service so much I encouraged my local office to use their service for our fleet maintenance.Shout out to Nate for flawless customer service!

They were beyond great! Called on short notice and were able to get me in with in a short amount of time. William worked on my car and he was very professional and showed us everything that was wrong. They will definitely be getting my service again!

I called these guys, out of the blue . . . as I had a trailer tire (not purchased from them) that had a bad valve stem. Of course I found it this afternoon and am leaving on a trip in the AM. Help! They said bring it on down. When I got there, they put a new valve stem in and wished me on my way - was in/out of there in less than 10 minutes. When I went to pay, Jon said No Charge, glad we could help. That is great service! I will need four new trailer tires this summer for my other trailer - you can be dang sure Ill give these guys my business.Great customer service, THANK YOU!

Great service and completed work early. Fair prices. I will use them in the future.

Thank u soooo much for helping me out tonight it was pretty rough night and they turned that around thank u sooooo muchhh again love that place

Patched a tire for my wife and it was a fine job, but they were rude. I don’t know if they meant to be or not, but very condescending.

Desk people are rude and I never received a call stating the vehicle was completed. When I called 5 hours later they said it had been completed a long time ago. This place needs some serious management oversight. Customer service is the key to a successful reputation!

Had an appointment, went in for a balance and rotation. One hour and 15 minutes later they hadnt done anything and told me I needed new tires. Then I told then I needed to leave and it took them another 30 minutes and me asking multiple times to get it off the rack. Go to Discount Tires or at least a different location of Tire Discounters.

I have been a long time client with TD. I had a minor issue with the timing of picking up my vehicle the other day, the manager proactively addressed the issue beyond my expectations. In a service industry fraught with a lot of perceived issues, this TD is excellent.

Customer service is terrible front desk ppl have no skills. Bought a new tire and blew in 7 days no sign of nail or anything else confirmed by tech. Blamed us for driving on flat tire, not possible as we habe low air detection. Blew out on highway, so yes we had to drive on a flat to get overt to side. What a bunch of crock, taking my business elsewhereFollow up- store called me back to offer a solution. District MGR called later as a follow up. Thanks for the solution and compromise!

Bought a set of tires 3 years ago with a 50,000 mile warranty. 25,000 miles later they are bald with 2 alignments, proper rotations and no front end damage in that time frame. They offered me a credit towards new tires that added up would equal about 1.5 tires if I got cheap ones. I would rather have the 25,000 miles then to have to shell out more money. Manager was real short with me...Horrible customer service. Taking my business elsewhere.

Left my car 2 hours to get a tire patched. They called and said my car would not start. They just handed me the keys like there you go pal! They flooded it and ran the battery down. So I had to jump it myself and get it started and no one there even cared about me being handicap in the rain at dark. Not a good experience!