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Collision Center of Delray
2400 S Federal Hwy, Delray Beach, FL 33483, United States
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Collision Center of Delray
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Ma
Review №1

First thing I like to say is.. I am a car fanatic I love cars. I had a incident where someone rammed the bottom right end of my car in one of the worst spots you can imagine. Back right door and wheel well... I was referred to this place by a dear friend of mine who is also a car fanatic.... I first talked to Lane..she was very courteous very professional she also kept on calling me to keep me informed on whats going on... Excellent customer service skills in my opinion.. After picking my car up this morning I couldnt believe what I saw their work was flawless.. if you guys ever have your car worked on go to this place and ask for Andrew.. he did a fantastic job... The paint job was smooth as a mirror.. Thank you guys.

Te
Review №2

Great all around experience! Lane Silk was super friendly when I walked in and needed an estimate after my new car was hit. She promptly put together an estimate and sent it to the other insurance company for approval(within an hour not days!) . She went above and beyond to call and arranged for a rental to come pick me up. She kept me updated regularly as to the status of my repairs and felt directly with the insurance company for any other work that needed to be done. It was great to know my vehicle and I were in good hands! This is the level of service all shops should provide to customers. The techs working on my car sanitized the entire car before returning it and it came back cleaner than when I bought the car! And the work was PERFECT. I Will definitely return here (hopefully not too soon)

Mi
Review №3

My vehicle was towed to the Collision Center of Delray after an accident on 09/27/18. I was called approximately three weeks after it was delivered to pick the vehicle up. After inspection of repairs, I was dissatisfied with many things and had to point them out. The hood was visibly tilted and not aligned properly. The right side bracket was higher than the left. The paint on the corner of the hood was chipped down to the metal. Additionally, there was a scratch on my back bumper that wasnt there before. Even worse, the repairs from the Delray Collision Center included a completely new front bumper, which also had a new scratch on it. I requested all of these items be fixed before I pick up my vehicle. I was called another week later. I picked my vehicle up and kept it over the weekend, only to have to bring it back on 10/23/18 because I discovered even more issues while driving the vehicle. The front passenger door panel was not installed even close to properly. You could fit an entire hand between the panel and the window glass. The scratch on the front bumper was touched up rather than being repainted properly. The entertainment unit was broken, the TV did not work. There was a part missing from the wheel trim. Rather than properly aligning the hood, they added a very thick large weather strip to mask the gap. The chrome strip on the passenger side of the vehicle was not aligned either. Again, I contacted them and returned my vehicle to have the repairs completed. At this point I began documenting everything in email. The repairs were underway, again, and I was without my vehicle for another two weeks. We picked the vehicle up after we inspected all repairs again. This was on a Thursday. By Sunday the chrome strip was peeling off. I contacted them yet again and asked that it be replaced. By our surprise, the response I received implied that I pulled the stripping off. Again, I returned my vehicle to the shop to have repairs completed properly. This time I watched as they completed the repair and it was found that they used a black adhesive to reattach the strip rather than replace it. Even the technician who fixed the strip the second time was shocked at the black adhesive. All in all I was extremely dissatisfied with the service and repairs received at the Collision Center of Delray and I would never bring my vehicle there again. Worse than the poor repairs was the poor customer service. We were made to feel like we were a nuisance and then after they implied we pulled the chrome strip off we were in complete shock. We were given a voucher for $250 in vehicle detailing in exchange for a 5 star review. No thanks. Ill wash my own car.

Ri
Review №4

I had some work done on my truck and the first person I met was Lane. She was super helpful, great energy and knew a surprising amount about body repair and paint. She helped expedite my quote, schedule service and make sure I was completely satisfied with the work. Since then, I’ve had to stop by service at different times and she always remembered my name and my truck. I needed some touch up paint which parts couldn’t source. She jumped on it and had a small batch made for me within 10 minutes! Really appreciate her knowledge, thoughtfulness and energy. Keep up the great work!

Ro
Review №5

Lane in the collision department was excellent and a pleasure to work with. They have helped us with body work on a couple of occasions and they do an outstanding job. The car looks brand new, the car was fixed perfect-in a reasonable amount of time at a fair price. AJ in the service department handles all of our service needs and has always been excellent, timely and fair. They never try to do things on the car that are not necessary. I would recommend them to anybody.

Ke
Review №6

Awesome experience with this company! Lane helped my sister with my claim and repair while I was out of town. Not only was my repair completed early, it looks better than new. I was nervous that the paint wouldnt match but it is just excellent. 5 stars to whoever did that part too. Im so happy that this is where progressive referred me to. Thanks guys! You definitely made a customer for life here.

CS
Review №7

Our experience with this company was great! Lane Silk was great! She has all of our paperwork ready and I just had to sign and leave the keys. The repairs to my car was immaculate! The paint match was done correctly and in a timely manner.

De
Review №8

What an easy, pain-free experience. Was driving by this place and they said, come on in and drop car off. Work done looks great and they handled everything with the insurance company. Will definitely use them again for future body work.

Ca
Review №9

I brought my car here after it was hit by another car and sustained a lot of damage. Collision Center staff were professional, kept me updated on my car, and did a great job making repairs. You’d never know it had any damage!

An
Review №10

I had the best experience with Lane Silk at Collision center of Delray. I brought my car in after I hit a curb really hard and I had suspension issues. She gave me her personal cell number so that I could reach her at anytime day or night as well as weekends for updates on the status of the car. She got my car done in a timely fashion and saved me money. She also is very knowledgeable about cars and was quick to answer all questions that I had immediately through text. Not to mention she is a sweetheart and treated me with such kindness. I have had my car worked on 2 times at collision center of Delray and I will never go anywhere else as they work with my insurance in network (Progressive). Thank you Lane!!!

li
Review №11

My boyfriend recently got into his first car accident, with his first car; thankfully, it wasnt serious, but it did leave his Audi with substantial damage. He was referred here and I was a little nervous as to how they would handle it, but we were so impressed by not only how great the the car looked after repairs, but how caring they were about the situation. All of his communication was through Lane Silk and she actually took the time to explain to him everything that had happened to the car, how they repaired it, why parts were replaced, the exact expenses, etc. Everything was explained, everything made sense, and she did everything she could to make sure he was comfortable with his car after it was finished, with not one issue.

St
Review №12

This place was absolutely amazing took very good care of me and my vehicle. Lane kept me updated and in the loop the entire time from the time I drop my car off to the time I picked it up she was amazing. Yes I highly recommend this place to anyone the people that they have working there are absolutely amazing and so friendly

De
Review №13

Excellent customer care.Lane treated me just like family!Working in the automotive industry myself, I know exceptional service when I see it - and I will certainly be recommending Collision Center of Delray to ALL of my customers!Thank you to Lane and the rest of the collision center staff!Awesome job, guys!

Se
Review №14

I had a fantastic experience here! Shayam was super helpful and answered all my questions. He kept me informed and walked me through everything. It only took a week to do the repairs once it got in the shop. The car looks great and they even cleaned it for me, so HUGE plus for me. Thanks guys!

sh
Review №15

Lane was exceptionally welcoming when I first walked in. Getting repairs was a new experience and the feeling of being nervous immediately was lifted as she ensured the best and most outstanding service. Lane took time out to explain the repair process and continued to stay in communication through the process. When I received my car- it looked better then I remember driving it off the lot. To the staff and team at this place of business- I appreciate all the work. I can tell it’s more then a job. This place takes time and pride in that they do. Raising the standard.

De
Review №16

I want to give a special mention to Lane Silk who personally made my experience at Collision Center of Delray 5 star . I was side sideswiped while parked by an unknown car. It was quite shocking to return to your new car and see what appeared to be extensive damage and I was very anxious about the damage done. Lane was the person who initially took my call, she was my first contact at CCOD, and I was fortunate to have her as my service person when I arrived. She is knowledgeable, professional and pays attention to details. Most of all she is a kind human, who listened to my concerns and put my worries to rest... she made the whole process flow with ease, from start to finish. I want to thank CCOD for their exemplary service department and the excellence of your company represented by your employee Lane Silk. Thank you

Em
Review №17

Great place to get my car fixed! Car looks great! They even cleaned my car when i got it back! Lane was so great and such a pleasure working with. Loved how she remembered who i was every time, super polite and great customer experience 🔥

La
Review №18

Such a great experience!!! Amazing customer service and impeccable work. Everyone went above and beyond to help make my experience a good one. I will certainly bring my car back for any future work!

Ja
Review №19

Most AMAZING customer service and fair prices!!!!! The quality of work is FANTASTIC!!!! I had an accident and Progressive sent me here and Im so happy they did! Lane is amazing and even though I had issues with Progressive (which were resolved), Lane understood and even helped with info and was on top of everything the entire time. Not only was everything fixed, but faster than anticipated. They offer warranties on their work and stand by it. I just had a small clip that fell out during install and had to bring it back and they fixed with no issue and in minutes. The service that Lane and the Collision Center offered was so incredible that Ive brought others and been back myself for a small dent. Once again, just coming back for that dent Lane provided the same amazing service! Not only does she provide amazing service, the whole team does!!! Dennis and Shayam have both assisted me on occasion, as well, and are also great!!!! A huge thank you to Lane and everyone at the collision center for making bad experiences a good one!!!!

Al
Review №20

Lane Silk made our visit easy from the first visit on January 22nd to today when we returned to collect the car.She explained what steps were to be taken, by whom, ensured that ENTERPRISE was on hand, took time to reassure my aunt, who was still upset and concerned.Today, she called to inform us that the vehicle was ready, completed the inspection, then explained the different sections of the paperwork and guarantees before wishing us safe travel.Friendly, professional, unfazed by chaotic situations. Easily and competently navigated through several stressed customers, addressing each situation and individual patiently and respectfully.

Ha
Review №21

Had an amazing experience here. They fixed my honda in less time than they stated and their two weeks was already a fast turnaround time. The collision experience manager Lane is very nice and really follows up with you on everything so you have peace of mind. The car was fixed fully and flawlessly 2 days ahead of schedule and everything looks brand new again. Fantastic service would highly recommend to anyone who needs their car patched up.

Yo
Review №22

I loved the work they did on my car, amazing job. This other car hit my passenger side. And I took it there. I’m really glad I did. Lane is amazing she’s super nice. My car looked brand new after.

He
Review №23

To all future clients;1st of all, this has been the best and most pleasant experience I ever had with customer service at a repair shop.Lane is a total sweetheart. Professional, attentive and extremely accommodating.I never had to wait for a phone call or a response since she always answers the phone.She listens, dosent talk over you. Her help and attention to my repairs are incomparable.I was referred to them from my friend who had his vehicle restored by them, and it looked new when he brought it back home. The cost was not as much he expect it either.We need more people like Lane and Collision Center of Delray in our community.5 stars for you and your crew.H. Rodriguez

Kr
Review №24

Disappointed in the shop because they declared my Jetta a total loss. Drive-able and another shop was able to fix it for cheaper. They were a recommended shop by my insurance- lesson learned don’t take your vehicle here because they’re working for the insurance company and not YOU. Wasted two weeks for them to inspect the vehicle. Would have totaled out a totally perfect vehicle. Shame. Interesting that after taking it to another shop they were able to repair it and insurance did not make the suggestion to total the vehicle. Dennis has a dull personality and doesn’t have much to say and was unhelpful. Should have never agreed to leave the vehicle for this shop to delay repairs. If you prefer to have your car totaled this shop will help your insurance company accomplish that goal by taking every small imperfection and deduct from your cars worth. I do agree the headline was sagging but this shop tore the headliner so that not it’s not sagging it’s destroyed. If you’d like to add a headache after you’ve been in accident then come here! (Sarcasm). This shop did nothing to assist in the process except charge a fee to tear apart my vehicle and find all the imperfections and create more!

Ri
Review №25

Living here in South Florida has been an experience, especially with the drivers. I drive commercially for a living and see accidents all the time. Most accidents are rear end Collisions and my time finally came when a driver wasnt paying attention and rear ended my vehicle. So from the start Lane Silk has been a fabulous liaison from start to finish with all involve . Lane handled the Rental vehicle, kept me updated all through the process in a quick and timely manner. I never needed to call Lane to find out the status at anytime. Quality of the work is wonderful but Lane was the real star with the way she handles all aspects. I highly recommend using Delray Collision and especially ask for Lane to be the Service representative.

Mo
Review №26

Great service. Car looks great! The lady at the front desk is so sweet. She made everything a breeze. Stop your search here. This is the place! 🙌

Ca
Review №27

Very good experience after an accident which was not my fault. They put me to ease with their professionalism, being on time & courteous and dealing with Lane was a pleasure, she is a gem.

Er
Review №28

If you have ever had to visit a collision center, it prob comes with a whole lot of stress, frustration, hair pulling and financial burden. An accident has just occurred and thats not the worst yet to come....insurance company, money, time, collision center.How could I have gotten so lucky? Collision Center of Delray has committed to changing customers expectations.CCD has changed my thoughts, as a whole, as to what I think my experience should be like after an accident, I might even be brave enough to say easy. From loaner cars to an update phone call to let me know things are going as planned. An individual that I HAVE to praise....Lane Silk! Lane, blew me away! I was called several times to update me on my vehicle and the process (she called me? Yes!). Lane was curtious, kind, professional, and most importantly, communicative. She answered questions, or got answers for me, when she could have passed the phone call along. Lane, asked if there was anything else she could do (which, when you deal with alot of negativity in you business from unhappy, frustrated customers, thats alot to offer).Lane greeted me when I arrived, walked me to where i needed to be in the shop, and just made me feel important there, like i was the only car getting fixed in the shop.Thank you again CCD!And Lane, you certainly have made this situation so much easier for me and my family then we could have ever expected!

Na
Review №29

Dennis Magic and Lane Silk were very professional along with everyone that worked on our car. I couldn’t be more pleased with how they were in contact with and kept us informed. The car is beautiful again. Thanks again

Ju
Review №30

Oh my goodness!Delray Collision Center treat me and my BMW so well, I will recommend them to anyone whos looking for a great bodyshop. I met there : Lane, the body shop manager, the Tech thats work on my car, everyone was courteous and polite. The most interesting no one could even see where the car was damaging.

Mi
Review №31

The service was amazing. I can not be any happier. They were quick to help and very advisable. Absolutely 5 star company

Wa
Review №32

Great body shop. fantastic staff. smiling faces all around. they did wonderful work on my Honda. vehicle looks good so new. Dennis and lane are a great team. very pleasant to deal with. nice to deal with a collision center that really has it all together

Ga
Review №33

Lane was the best part of my experience but the rest of it just okay. Lane is very understanding and shows you that she cares about what you need. She remembers all of her customers when she answers the phones by telling them what happened with their vehicle, this is with each call. I applaud her candor in the atmosphere that she is put in. The office is not a welcoming environment, like I didnt even want to sit on the couch so I waited outside, but she made my experience memorable. She goes above and beyond what she has to for customer satisfaction. She needs a raise for all she does in that dry depressing department. The stars are for her customer relations.

De
Review №34

I worked with Lane Silk and she was beyond helpful and kind. She updated me on the progress of my car and when I got it back she gave me all the instructions on what to do if I felt something wasn’t right. The car was nice and clean when I got it and I was very satisfied with the entire process. Lane was great and made me feel very comfortable. If I need work again I will definitely be coming back to work with her.

Go
Review №35

Had a minor fender-bender on my Volkswagen jetta 2012(simple model with no sensors or anything complicated on the bumper). This center ended up quoting a million fixes that were not even caused by the accident like scratches from 3 years ago). Their labor quote was 41 hours to replace a bumper at a cost of $6k. What a joke! This places wasted 2 weeks of my time and caused ms to lose a perfectly functional car because it was declared a total loss due to the high cost of repairs. I would not in a million years use their services again.

du
Review №36

Impeccable service. Best body shop in town.I crashed my car and couldnt put it through insurance.Although the estimate was more than anyone would want to pay, Lane wrote it well - and took care of everything .This young lady is a one woman show running this place . highly recommend .Thanks!

jo
Review №37

Lane helped me out a lot! She helped me file a claim right there on the spot and even called to take a proper picture of the damage I was talking about so she could send it along with the claim. Thanks again for your help!

je
Review №38

Great service! Lane had been super kind and so helpful. We have been in contact often getting updates on my car and explaining the steps that were happening. She was always so patient with my calls and worked on getting me answers. Lane helped me with getting a rental and on my to get to work.

Br
Review №39

This morning we visited Collision Center of Delray to have our front bumper looked at. Jason helped us out, he came to look at our car and actually was able to clean off the markings right there and then. He was extremely positive, friendly and a helpful guy. He gave us other advice and recommendations for other areas of our car too... All around a very pleasant experience. Ask for Jason!

Su
Review №40

They should change the name of this place to Delray Happiness Center. Excellent service, my car is as good as new and was delivered to me super clean and detailed . I was blown away by the updates I received from them and the detailed invoice with everything that was done. And Lane is an Angel !!! I had my car before Thanksgiving!!! Thanks Lane :)

Ro
Review №41

Lane was wonderful - super responsive, friendly, and easy to work with. Delray Collision Center got my body work done much faster than estimated. Highly recommend!

No
Review №42

I am very satisfied with the service provided by the collision center specifically by LANE SICK who is a very nice and helpful representative.She provided great customer service assistance . She called me every week to uptade me about the progress made on my car repair.She ensured that I received back my car well shampooed and very neat on time .On top of it, she told me everything I need to know in case I would find myself involved again in a collision.I was very happy doing business with her

Na
Review №43

This place is amazing.. Someone hit my car and there insurance sent me here and I love it.. There amazing, fast, and efficient.. The front desk Lane was just the sweetest.. They cleaner my car inside and out 😍 just a wonderful place

Ad
Review №44

This is my second encounter with delray collision center several months later. I immediately called up the shop and Lane answered. She even remembered me! I promptly got my car in within 24 hrs of the accident, and they had all my info. They went above and beyond the call of duty, even returning my vehicle to me detailed inside and out, and kept in the garage as if so happens for my return so I could pick it up and not get wet during the rain! Lane called me at every single update and as soon as she knew what was going on, so did I. Thanks again Lane! You’re the best.When I walked in I was greeted promptly by Lane Silk, who, dignified in her appearance and demeanor, most quickly granted me incredible attention to my cause for being there. As I watched her diligently deal with multiple customers at once, she still was able to answer my questions promptly and professionally, all while remaining positive and cheerful. I was quickly in and out without any issue. Thanks for a positive experience.

Cr
Review №45

I had a great experience working with Lane. She has exceptional customer service skills and she is prompt and very thorough on her updates. My car was repaired within the timeframe expected and quality of work was impeccable. Thank you, Lane, I will definitely recommend this place.

Iz
Review №46

I am a perfectionist. Lane worked with me and managed to achieve perfection! She was pleasant, patient and competent.

Ke
Review №47

They were fast, friendly and efficient. Lane Silk was the person who assisted me she was amazing, she helped me remove my children’s car seats from my damaged Mercedes Benz and installed them into my other car. Lane also updated me on the status of my vehicle while it was in the shop she followed up letting me know when my car would be ready for pick up. when I picked up my vehicle it was completely repaired, washed/detailed looked brand new again. Thank you Lane! and to the wonderful repair guys. My experience with Lane she provided world class customer service, not only that she exceeded my expectations with her positive attitude, she genuinely cared and that to me was comforting. I will always recommend you Lane to my friends and family. If your car needs repair go see/ask for Lane. I am very satisfied with the overall service! Thank you again you guys rock! KJ.

ra
Review №48

Delray Collision Center was recommended by the insurance company, and I couldn’t be happier with the recommendation. Lane Silk the collision experience manager made my negative ordeal into a positive experience. Friendly, professional and extremely organized was the vibe I got from the beginning. The quality of the work was amazing, it looks like brand new. Definitely would recommend!

Ch
Review №49

The Delray Collision Center is amazing. Currently remodeling but, the work they do is unbelievable. Lane Silks customer service is second to none. If you have car repair needs, go to DCC and get your car back like new. They also did it in half the time estimated by the insurance company. Thanks Lane and the team at DCC. Will use you again for sure!!!

Me
Review №50

Great Body Shop! They not only gave me a free loaner while my car was being worked on, they also finished prior to lead time specified. Best part yet, they detailed and buffed out a large red scrape, on the rear bumper that was NOT part of the job! I couldnt be happier with the work and service!

Br
Review №51

Service was very good and finished before expected. I was kept up to date on work that was being done to my vehicle. Thank you Laine and all the staff at the Collision Center of Delray!

Kr
Review №52

I was in today to try and get my windshield replaced. Unfortunately, no one knew anything about it. Lane, Dennis, and Shayam went above and beyond to try and figure out what was going on and where to go. I would come back to get my car worked on if ever needed.

Jo
Review №53

Lane silk is a breath of fresh air! As soon as I came thru the door she offered me refreshments and donuts, she is very professional and cute as well. I hope to do business with you again soon!

Mo
Review №54

Collision center of Delray is honestly a great place they didn’t rush me what so ever to pick up my car which was awesome they worked with my work schedule for me to pick up my car which most places don’t I’m very happy with everything and lane silk she was amazing she helped me in every way possible I hope I would never have to get my car fixed anytime soon lol but if I do I’ll definitely come back and I would totally recommend to friends and family definitely

No
Review №55

I was taken care of by Lane Silk and it was a pleasure. She was courteous and kind and professional. She was informative and did exactly what she said would be done. I would recommend this collision place . Thank You Lane for making my experience painless !!

So
Review №56

Honest, fair, and their work is meticulous. An 18-wheeler took my husbands Corvette for a 300 meter slide on I-95 and when the insurance company decided to fix it we thought it would never be the same. Chuck, Rita and their group kept us informed and in the loop. The repairs were done quickly and if we didnt know better wed think they swapped it for a brand new car. Couldnt be happier or recommend them more highly.

Mi
Review №57

Absolutely Fantastic! Far exceeded my expectations. Lane at the front desk is a true professional. She explained everything up front and answered all my questions. My vehicle was ready earlier than the promised delivery date. Lane even went above and beyond to personally inspect my vehicle to make sure I was completely satisfied. I Highly recommend this body shop and they are very worthy of 5 stars. Thank You!!

Ja
Review №58

I am very pleased with Delray Collision Center, they fixed my vehicle in a timely maner, I was afraid they wouldnt be able to match my vehicles candy red paint, but they did, even knowing where to look i cant tell where it was fixed. Very nice and professional staff. Although I hope to never have to come back:), I will if I need collision rapairs again. Thanks

Ev
Review №59

First off, I’d like to begin by saying that the Collision Center of Delray operates as seamlessly as it does because of Lain. When it comes to knowing the industry, she is the one you want to speak w/. Her professionalism is spot on and she knows how to get the job done. I recently moved to Delray and was weary about coming to the center because of unfamiliarity, but Lain turned my visit into familiarity. She knew exactly what I needed. With that being said, I will definitely come back for my next accident. Let’s just hope it’s not too soon 😏.

Ol
Review №60

Fast and efficient! Lane and Rita were extremely helpful and so kind. This was the first time something has happened to my car and I felt very reassured and comfortable here. Would 100% recommend !

Em
Review №61

What a wonderful shop. Lane was so very accommodating throughout this process. Some things are painful no matter how wonderful the service is - but this young lady did an excellent job of keeping me calm and happy. 5 stars

Ca
Review №62

Progressive sent me here for repairs on my Mazda Cx-5. Initially I was a little nervous about the repairs including painting the rear bumper. But,The Collision Center of Delray did such a phenomenal job! Overall a pleasant experience! Their staff was also very friendly and kept me updated regarding my repair.

D.
Review №63

I could not be happier with my experience at the Collision Center of Delray. From the start, Lane was patient, professional, and she kept the lines of communication open. My car was actually ready a week earlier than their quoted date and it looked like new. The technicians did a fabulous job with the repair. I highly recommend the Collision Center of Delray.

Fa
Review №64

Lane was amazing. She was courteous and efficient and my car was good as new in no time! Thank you!

Em
Review №65

Lane Silk did everything she can to help and getting me situated with my Vehicle . Most places don’t really care what you need besides getting their work done and getting money . She was genuine And really showed amazing customer service .

Cr
Review №66

Experience was beyond smooth, from initial drop off to the end of picking up repaired car. Lane was very professional and kept me up to date throughout the whole process and very personable. Solid experience here and would recommend.

Jo
Review №67

Lane Silk was fantastic with my entire experience at Collision Center of Delray. She managed to get my car completely fixed and ready to go within a few days and will most definitely be back and refer friends and family to them. 5 stars for sure!

Me
Review №68

My experience with Lane Silk was perfect! She is very professional,so welcoming,knowledegable,and made everything so easy!! I would definitely use Collision Center in the future. Please thank her for me.

Se
Review №69

I had front bumper damage and my insurance company sent me to collision center of Delray. Lane made it unbelievably easy and such a pleasant and convienent experience. She communicated the whole time that they had my car, and even came in super early so that I could pick it up before work. Customer experience is a 10/10, and my car looks brand new.

ma
Review №70

My brand new car suffered a small dent and some scratches from a hit and run, but these guys saved the day. The work was fantastic and the service was even better. Lane (the collision experience manager) updated me along the way, and they even finished the work ahead of time. They even detailed my car when all was said and done. I’ve had some terrible experiences with body shops before and I’m happy to say that I have a new place that I can truly rely on. If you need body work, do yourself a favor and bring it here.

Ob
Review №71

I was in an accident and a friend referred me to DCC. I went in and Lane was fantastic in getting me in and out of the office and in a rental car with no stress. I appreciate this since I was with my baby and she was getting fussy as it was. I would definitely recommend DCC for anyone who was in an accident for repair and great customer service.

Ma
Review №72

I had sent my vehicle in for a few repairs through Progressive. Lane checked me in and off I went.I explained my concerns and some of the trials I was going through; and after discussion with the insurance company and their parts department, they kindly returned my vehicle to me until my soft top arrived from Germany.I was kept in touch with throughout the entire process as well as followed up with after they delivered my vehicle to my home.Very high recommendation.

La
Review №73

Lane is extremely knowledgeable and professional. She is passionate about her job and is very efficient. Will definitely recommend her and Delray collision center to my friends!

Mi
Review №74

Collision Center of Delray is excellent! Had a last minute repair and the Collision Center of Delray was able to squeeze me in. The staff is friendly and professional. Lane was a HUGE help and informed me every step of the way. Thank you again for the amazing detail work and accommodating staff! Definitely recommend using Collision Center of Delray!

Ch
Review №75

A big thanks to Chuck and his team! Collision Center of Delray was recommended by my insurance adjuster and Im glad I decided to take my car there. Chuck is professional, and takes your schedule and time into consideration. The work done on my car was excellent and my car was detailed inside and out prior to being returned. Oh and it was done ahead of schedule!

St
Review №76

The staff was very informative, making sure that I was aware of the details in every step of he repair process. Lane Silk followed up with me over the phone with updates on my car’s status. Overall they were very nice throughout the entire process and it made it hassle free for me. They also had doughnuts :)

Ry
Review №77

They worked on my brand new car that got hit and they went the extra mile to make sure it was perfect even with my small customization. Lane and the staff were great. Highly recommended.

Be
Review №78

Lane provided excellent service and kept me up to date on all the work.

Da
Review №79

The team was great to work with and very professional.

Kr
Review №80

Collision center of delray helped repair damages on my Cadillac. They were friendly, timely, and efficient. Chuck provided great customer service and kept me updated on the repair status of my vehicle! Highly recommend.

Ma
Review №81

Collision Center of Delray is the very best!!! They went above and beyond my expectations when repairing my daughter’s Buick after a fender bender. My advisor followed up with me each and every step of the way working with my insurance company, parts departments, etc, to make sure my experience was hassle free! The car required special parts that were not easy to find, but the Collision Center did everything possible to obtain the necessary parts and perform the repair as quickly as possible...and the Collision Center doesn’t only repair Buicks...they did a great job on my BMW too! I’d highly recommend the Collision Center of Delray should you need your car repaired by a great collision repair center!!!

sa
Review №82

I brought my car into Chuck with a hole in the front bumper which three other repair shops told me could not be fixed, Chuck site said no problem he will get me in right away and it’s like it never even happened. I highly recommend anybody looking for any work on their car as far as repairs to go see Chuck and the team at collision center of the Ray.

Da
Review №83

Repaired my Estoril Blue BMW to look brand new again! The repair was quick and Lane and Dennis did a great job keeping me updated on my car along the process. Highly recommend and would use again.

Ry
Review №84

A+ service, quick turnaround, and quality work. Staff was very helpful and accommodating. 👍👍

Ce
Review №85

Thank you collision center and miss lane for fixing vw Tiguan 2016 for myself and wife.Our vehicle was top priority and we were notified every step.Miss lane deserves many stars for her kindness and care. Great repair shop

Ju
Review №86

Car looks amazing and they were so efficient and quick!!

Br
Review №87

The collision center exceeded my expectations!! My car was fixed with quality and ahead of schedule. Lane kept in contact with me and was always helpful during the entire process.

Jo
Review №88

Collision Center of Delray was incredible. My car came back looking brand new. Lane was SO helpful and kind. She made a really stressful car accident so much easier. I absolutely recommend Collision Center of Delray!

Ci
Review №89

I came in with my husband to have an estimate written the other day and I absolutely had to take the time to write a review!I was blown away by the energy and effiecency of this little place!From the young lady at the front desk handling 6 customers at once without breaking a sweat, to the gentlemen - working together (funny as can be) to take care of issues I overheard about cars they were repairing — I have to say that this was the best experience I have had in a body shop!This team deserves recognition!Dennis, Lane & Shayam - I will be back!

Mo
Review №90

Collision Center Delray was awesome. My car looked absolutely amazing when i picked it up. Getting in a car accident can be such a pain in the butt and Collision Center Delray accompanied with my insurance company were able to corroborate to make my experience as painless as possible. Lane, the Collision Experience Manager, was extremely helpful, pleasant and courteous. It is so often that I am dealing with the frontline of different businesses and they are clueless as to what is actually going on in the background. Lane was ON TOP of every little detail. She runs that place! Will definitely revisit if I ever go through a situation like this again.

Da
Review №91

I brought my car here as recommend by Progressive insurance. Ally was more than helpful when it came to choosing the best options for repairs and Dennis was great help working out little kinks.

Mi
Review №92

Very thorough, great work, good communication and most importantly as a self pay client.... trustworthy!New Management and staff were a pleasure.Highly satisfied

An
Review №93

Lane was fantastic. Very punctual. Helped me take care of the process on my GMC SIERRA that was a major headache. Definitely made the experience much more pleasant and painless.If I had to do crash my car all over again, I’d only want to deal with Lane.Anthony Seta

Da
Review №94

Best car repair experience ever. Lane made it super easy!Thank

ca
Review №95

Excellent service. Ms. Lane Silk was very knowledgeable, courteous and professional. Five star service well deserved!!!!

El
Review №96

Great experience - they were fast, thorough, great communicators, and top customer service skills. Special shout out to Lane Silk, Collision Experience Manager, for her professional/personable demeanor, and for making me laugh on a busy Friday afternoon!

Da
Review №97

Chuck was great to work with. My car was ready on time, at the quoted price, and looked great. They did a great job and I would certainly use them again.

Na
Review №98

Elaine was super sweet and made sure everything was going smoothly

Au
Review №99

Lane was great! Exceptional service.

Me
Review №100

Great service and car was done sooner than the estimated date of completion! Highly recommend.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:2400 S Federal Hwy, Delray Beach, FL 33483, United States
  • Site:http://collisioncenterdelray.com/?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 561-859-0443
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto painting
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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